1,472,654 research outputs found

    Government Efforts In Disaster Emergency Capacity

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    AbstractIn this study, it will be explained about several matters relating to the actions of the government in its capacity as a body that has the authority as a supervisor, especially in the event of a disaster emergency. In this study regarding government oversight also has several objectives. Studies on disaster management are no longer considered to be the domination of the exact science of concentration, but rather to physical development as a means of disaster management. [1]On the other hand, the discussion this time has also spread or spread to other branches of social science such as sociology and anthropology. When we discuss aspects of disaster management from the perspective of social science it will be more inclined or lead to a behavioralism framework than an individual or someone in translating a disaster which later will also be a factor where the government can determine attitudes related to how to behave or take appropriate supervisory action. . The research method used is descriptive qualitative. Whereas information or supporting data will be taken from various sources both in legal factors and related journals and data collected by observing, documenting and searching for reliable sources.Keywords : Authority, authority, supervisor, disaster management.[1] Wasisto Raharjo Jati, "Analysis of Disaster Management Based on Cultural Theory Perspectives", Gadjah Mada University Journal of FISIPOL Department of Politics and Government, Volume 4 No. 4, June 2013

    Analisis Pengaruh Quality, Image, Brand Equity, dan Value terhadap Loyalitas Seller sebagai Salah Satu Partner E-marketplace di Lazada Indonesia

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    Penelitian ini bertujuan untuk mengetahui pengaruh dari beberapa faktor yaitu quality, image, brand equity dan value terhadap loyalitas seller sebagai salah satu partner e-marketplace di Lazada Indonesia. Sampel diambil dengan menggunakan metode purposive sampling, dengan jumlah sampel sebanyak 82 responden. Teknik pengumpulan data menggunakan kuesioner dan literatur. Metode analisis yang digunakan adalah metode analisis regresi berganda untuk mengetahui pengaruh antara variabel-variabel bebas terhadap variabel terikat. Hasil penelitian ini menunjukkan bahwa; 1). Kualitas e-marketplace tidak berpengaruh positif dan siginifikan terhadap loyalitas seller 2). Citra Perusahaan penyedia e-marketplace berpengaruh positif dan signifikan terhadap loyalitas seller 3). Ekuitas brand Perusahaan e-marketplace berpengaruh positif dan signifikan terhadap loyalitas seller 4). Nilai yang dimiliki oleh Perusahaan e-marketplace berpengaruh positif dan signifikan terhadap loyalitas seller 5). Kualitas Pelayanan, citra Perusahaan, ekuitas brand dan nilai Perusahaan secara bersama-sama berpengaruh positif dan signifikan terhadap loyalitas seller sebagai salah satu partner e-marketplace di Lazada Indonesia. Loyalitas seller sebagai salah satu partner e-marketplace di Lazada Indonesia terbukti dipengaruhi oleh keempat variabel yang diteliti yaitu sebesar 74% dan sisanya 26% dipengaruhi oleh faktor atau variabel-variabel lainnya.Kata Kunci: Quality, Image, Brand Equity, Value, Loyalitas Seller2 This study aims to determine the effect of e-service quality, image, brand equity, and value to seller's loyalty as a partner in Lazada Indonesia e-marketplace. Samples were taken by using purposive sampling method, with the total number of sample is 82 respondents. The technique of collecting data is using questionnaires and literatures. The analytical method that used in this research is multiple regression analysis to determine the effect of independent variables on the dependent variable. The results of this study indicate that; 1). E-service quality does not affect significantly on seller's loyalty. 2). Image has a possitive and significant effect on seller's loyalty. 3). Brand Equity has a possitive and significant effect on seller's loyalty. 4). Value has a possitive and significant effect on seller's loyalty. 5). E-Service quality, value, brand equity, and value jointly has a positive and significant effect on seller's loyalty as a partner in Lazada Indonesia e-marketplace. The seller's loyalty shown to be affected by the independent variables in this study at 74% and 26% is influenced by other factors or variables.Keywords: Quality, Image, Brand Equity, Value, Seller's Loyalty DAFTAR PUSTAKA Arikunto, Suharsimi. 2006. Prosedur Penelitian Suatu Pendekatan Praktik. Jakarta: Rineka Cipta. Aydın Erdal, and Savrul Burcu Kilinç, 2014. The Relationship between Globalization and E-Commerce: Turkish Case, Procedia - Social and Behavioral Sciences 150 1267 – 1276 Bresolles Grégory, Durrieu François, Senecal Sylvain. 2014. A consumer typology based on e-service quality and e-satisfaction. Journal of Retailing and Consumer Services 21, 889–896 Brunn Peter, Jensen Martin, Skovgaard Jakob. 2002. e-Marketplaces: Crafting A Winning Strategy. European Management Journal Vol. 20, No. 3, pp. 286–298 Cunha. 2012. An E-marketplace of Healthcare and Social Care Services: the perceived interest. Procedia Technology 5, 959 – 966 Chi Hsin Kuang, Yeh Huery Ren, Yang Ya Ting. 2009. The Impact of Brand Awareness on Consumer Purchase Intention: The Mediating Effect of Perceived Quality and Brand Loyalty. The Journal of International Management Studies, Volume 4, Number 1 Chien Shu-Hua, Chen Ying-Hueih, Hsu Chin-Yen. 2012. Exploring the impact of trust and relational embeddedness in e-marketplaces: An empirical study in Taiwan. Industrial Marketing Management 41, 460–468 Chircu Alina.M., Mahajan Vijay. 2006. Managing electronic commerce retail transaction costs for customer value. Decision Support Systems 42, 898– 914 D'ambra John, Ramburuth, Prem., & Vatanasakdakul, Savanid. 2010. IT Doesn't Fit! The Influence of Culture on B2B in Thailand. Journal of Global Information Technology Management (Ivy League Publishing). 10-38 Ghozali, Imam. 2006. Aplikasi Analisis Multivariate dengan Sess. Cetakan Keempat. Semarang: Badan Penerbit Universitas Diponogoro ------------------. 2011. Aplikasi Analisis Multivariate dengan Program IBM SPSS19, Badan Penerbit Universitas Diponegoro, Semarang. ------------------. 2005. Aplikasi Analisis Multivariate Dengan Program SPSS. Semarang: UNDIP Goes Paulo, Tu Yanbin, Tung Y.Alex. 2013. Seller heterogeneity in electronic marketplaces: A study of new and experienced sellers in eBay. Decision Support Systems 56, 247–258 Gunasekaran, A., Marri, H. B., McGaughey, R. E., & Nebhwani, M. D. 2002. E-Commerce and its impact on operations management. International Journal of Production Economics, 75,185–197. Hashemi Malayeri, B dan Bastani, F.2000. An introduction to the Internet and the World Wide Web, Part I, Journal of Medical Sciences, TarbiatModarres University, Summer 77, Issue 1, pp. 111. Ho Shu-Chun, and Kauffman Robert.J. 2010. Internet-based selling technology and e-commerce growth: a hybrid growth theory approach with cross-model inference. Inf Technol Manag, 12:409–429 Hong Ilyoo B. 2015. Understanding the consumer's online merchant selection process: The roles of product involvement, perceived risk, and trust expectation. International Journal of Information Management 35, 322–336 Janita M.Soledad, and Miranda F.Javier. 2013. The antecedents of client loyalty in business-to-business (B2B) electronic marketplaces. Industrial Marketing Management 42 814–823 Juntunen Mari, Juntunen Jouni, Juga Jari. 2010. Corporate brand equity and loyalty in B2B markets: A study amonglogistics service purchasers. Macmillan Publishers Ltd. Brand Management Vol. 18, 4/5, 300–311 Malhotra, Naresh, dan Birks, David, 2007. Marketing Research: An Applied Orientation 3rd Edition. London: Practice Hall Nam Janghyeon, Ekinci Yuksel, Whyatt Georgina. 2011. Brand Equity, Brand Loyalty and Consumer Satisfaction. Annals of Tourism Research, Vol. 38, No. 3, pp. 1009–1030 Parasuraman, A., Zeithaml, V. A., & Malhotra, A. (2005). E-S-QUAL a multiple-item scale for assessing electronic service quality. Journal of Service Research, 7(3), 213–233. Pradiani, Theresia. 2014. Pengaruh Trait Competitiveness Terhadap Sales Performance (Studi Kasus di PT Allianz Life Indonesia). Jurnal JIBEKA, volume 8, 55 – 62. Rauyruen Papassapa, Miller Kenneth.E, Groth Markus. 2009. B2B services: linking service loyalty and brand equity, Journal of Service Marketing 23/3 175–186 Rayport, Jeffrey F and Jaworski, Bernard J. 2002. Introduction to E-commerce. Mcgraw Hill Rong Huang and Emine Sarigollu. 2011. How Brand Awareness Relates to Market Outcome, Brand Equity and the Marketing Mix. Journal of Business Research, vol.65, pp.92-99. S. Muylle, A. Basu, 2008. Online support for business processes by electronic intermediaries, Decision Support Systems 45 (4) 845–857. Savrul Mesut, Incekara Ahmet, Sener Sefer. 2014. The Potential of E-Commerce for SMEs in a Globalizing Business Environment, Procedia - Social and Behavioral Sciences 150 35 – 45 Sekaran, Uma, Bougie, Roger, 2010. Research methods for business: a skill building approach. Bandung: Alfabeta Severi Erfan, and Ling Kwek Choon. 2013. The Mediating Effects of Brand Association, Brand Loyalty, Brand Image and Perceived Quality on Brand Equity, Asian Social Science; Vol. 9, No. 3; 2013 Sugiyono. 2002. Metode Penelitian Administrasi. Bandung: CV Alfabeta ------------. 2008. Metode Penelitian Bisnis. Cetakan Keduabelas. Bandung: Alfabeta -----------. 2010. Metode Penelitian Kuantitatif Kualitatif & RND. Bandung: Alfabeta Syuhada Ahmad Anshorimuslim, dan Gambetta Windy. 2013. Online Marketplace for Indonesian Micro Small and Medium Enterprises Based on Social Media. Procedia Technology 11, 446 – 454 Tabachnick BG dan Fidel L.S, 2007. “Using Multivariate Statistic” (Fifth Edition) USA: Pearson Eduction Inc. Umar, Husein. 200. Metodologi Penelitian Untuk Skripsi dan Tesis Bisnis, Jakarta: PT. Gramedia Pustaka. White, A., Daniel, E., Ward, J., & Wilson, H., 2007. The adoption of consortium B2B emarketplaces: An exploratory study. Journal of Strategic Information Systems, 16, 71–103. Wu, Jen-Her., & Hisa, Tzyh-lih. 2004. Analysis of E-commerce innovation and impact: a hypercube model, Electronic Commerce Research and Applications Volume 3, Issue 4, Pages 389–404 Wang Shan, and Archer Norm. 2007. Business-to-business collaboration through electronic marketplaces: An exploratory study. Journal of Purchasing & Supply Management 13 113–126 Zhao Jing, Wang Shan, Huang Wilfred.V. 2008. A study of B2B e-market in China: E-commerce process perspective. Information & Management 45, 242–248 Zhao Kexin, Xia Mu, Shaw Michael.J., Subramaniam Chandrasekar. 2009. The sustainability of B2B e-marketplaces: Ownership structure, market competition, and prior buyer–seller connections. Decision Support Systems 47, 105–114 Zikmund, William G. 2003. Customer Relationship Management: Integrating Marketing Strategy and Information Technology. New Jersey: John Wiley and Sons Zuo Wenming, Huang Qiuping, Fan Chang, Zhang Zhenpeng. 2013. Quality management of B2C e-commerce service based on human factors engineering, Electronic Commerce Research and Applications 12, 309–32

    Pattern Recognition and Clustering of Transient Pressure Signals for Burst Location

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    [EN] A large volume of the water produced for public supply is lost in the systems between sources and consumers. An important-in many cases the greatest-fraction of these losses are physical losses, mainly related to leaks and bursts in pipes and in consumer connections. Fast detection and location of bursts plays an important role in the design of operation strategies for water loss control, since this helps reduce the volume lost from the instant the event occurs until its effective repair (run time). The transient pressure signals caused by bursts contain important information about their location and magnitude, and stamp on any of these events a specific "hydraulic signature". The present work proposes and evaluates three methods to disaggregate transient signals, which are used afterwards to train artificial neural networks (ANNs) to identify burst locations and calculate the leaked flow. In addition, a clustering process is also used to group similar signals, and then train specific ANNs for each group, thus improving both the computational efficiency and the location accuracy. The proposed methods are applied to two real distribution networks, and the results show good accuracy in burst location and characterization.Manzi, D.; Brentan, BM.; Meirelles, G.; Izquierdo Sebastián, J.; Luvizotto Jr., E. (2019). Pattern Recognition and Clustering of Transient Pressure Signals for Burst Location. Water. 11(11):1-13. https://doi.org/10.3390/w11112279S1131111Creaco, E., & Walski, T. (2017). Economic Analysis of Pressure Control for Leakage and Pipe Burst Reduction. Journal of Water Resources Planning and Management, 143(12), 04017074. doi:10.1061/(asce)wr.1943-5452.0000846Campisano, A., Creaco, E., & Modica, C. (2010). RTC of Valves for Leakage Reduction in Water Supply Networks. Journal of Water Resources Planning and Management, 136(1), 138-141. doi:10.1061/(asce)0733-9496(2010)136:1(138)Campisano, A., Modica, C., Reitano, S., Ugarelli, R., & Bagherian, S. (2016). Field-Oriented Methodology for Real-Time Pressure Control to Reduce Leakage in Water Distribution Networks. Journal of Water Resources Planning and Management, 142(12), 04016057. doi:10.1061/(asce)wr.1943-5452.0000697Vítkovský, J. P., Simpson, A. R., & Lambert, M. F. (2000). Leak Detection and Calibration Using Transients and Genetic Algorithms. Journal of Water Resources Planning and Management, 126(4), 262-265. doi:10.1061/(asce)0733-9496(2000)126:4(262)Pérez, R., Puig, V., Pascual, J., Quevedo, J., Landeros, E., & Peralta, A. (2011). Methodology for leakage isolation using pressure sensitivity analysis in water distribution networks. Control Engineering Practice, 19(10), 1157-1167. doi:10.1016/j.conengprac.2011.06.004Jung, D., & Kim, J. (2017). Robust Meter Network for Water Distribution Pipe Burst Detection. Water, 9(11), 820. doi:10.3390/w9110820Colombo, A. F., Lee, P., & Karney, B. W. (2009). A selective literature review of transient-based leak detection methods. Journal of Hydro-environment Research, 2(4), 212-227. doi:10.1016/j.jher.2009.02.003Choi, D., Kim, S.-W., Choi, M.-A., & Geem, Z. (2016). Adaptive Kalman Filter Based on Adjustable Sampling Interval in Burst Detection for Water Distribution System. Water, 8(4), 142. doi:10.3390/w8040142Christodoulou, S. E., Kourti, E., & Agathokleous, A. (2016). Waterloss Detection in Water Distribution Networks using Wavelet Change-Point Detection. Water Resources Management, 31(3), 979-994. doi:10.1007/s11269-016-1558-5Guo, X., Yang, K., & Guo, Y. (2012). Leak detection in pipelines by exclusively frequency domain method. Science China Technological Sciences, 55(3), 743-752. doi:10.1007/s11431-011-4707-3Holloway, M. B., & Hanif Chaudhry, M. (1985). Stability and accuracy of waterhammer analysis. Advances in Water Resources, 8(3), 121-128. doi:10.1016/0309-1708(85)90052-1Sanz, G., Pérez, R., Kapelan, Z., & Savic, D. (2016). Leak Detection and Localization through Demand Components Calibration. Journal of Water Resources Planning and Management, 142(2), 04015057. doi:10.1061/(asce)wr.1943-5452.0000592Zhang, Q., Wu, Z. Y., Zhao, M., Qi, J., Huang, Y., & Zhao, H. (2016). Leakage Zone Identification in Large-Scale Water Distribution Systems Using Multiclass Support Vector Machines. Journal of Water Resources Planning and Management, 142(11), 04016042. doi:10.1061/(asce)wr.1943-5452.0000661Mounce, S. R., & Machell, J. (2006). Burst detection using hydraulic data from water distribution systems with artificial neural networks. Urban Water Journal, 3(1), 21-31. doi:10.1080/15730620600578538Covas, D., Ramos, H., & de Almeida, A. B. (2005). Standing Wave Difference Method for Leak Detection in Pipeline Systems. Journal of Hydraulic Engineering, 131(12), 1106-1116. doi:10.1061/(asce)0733-9429(2005)131:12(1106)Liggett, J. A., & Chen, L. (1994). Inverse Transient Analysis in Pipe Networks. Journal of Hydraulic Engineering, 120(8), 934-955. doi:10.1061/(asce)0733-9429(1994)120:8(934)Caputo, A. C., & Pelagagge, P. M. (2002). An inverse approach for piping networks monitoring. Journal of Loss Prevention in the Process Industries, 15(6), 497-505. doi:10.1016/s0950-4230(02)00036-0Van Zyl, J. E. (2014). Theoretical Modeling of Pressure and Leakage in Water Distribution Systems. Procedia Engineering, 89, 273-277. doi:10.1016/j.proeng.2014.11.187Izquierdo, J., & Iglesias, P. . (2004). Mathematical modelling of hydraulic transients in complex systems. Mathematical and Computer Modelling, 39(4-5), 529-540. doi:10.1016/s0895-7177(04)90524-9Lin, J., Keogh, E., Wei, L., & Lonardi, S. (2007). Experiencing SAX: a novel symbolic representation of time series. Data Mining and Knowledge Discovery, 15(2), 107-144. doi:10.1007/s10618-007-0064-zNavarrete-López, C., Herrera, M., Brentan, B., Luvizotto, E., & Izquierdo, J. (2019). Enhanced Water Demand Analysis via Symbolic Approximation within an Epidemiology-Based Forecasting Framework. Water, 11(2), 246. doi:10.3390/w11020246Meirelles, G., Manzi, D., Brentan, B., Goulart, T., & Luvizotto, E. (2017). Calibration Model for Water Distribution Network Using Pressures Estimated by Artificial Neural Networks. Water Resources Management, 31(13), 4339-4351. doi:10.1007/s11269-017-1750-2Adamowski, J., & Chan, H. F. (2011). A wavelet neural network conjunction model for groundwater level forecasting. Journal of Hydrology, 407(1-4), 28-40. doi:10.1016/j.jhydrol.2011.06.013Brentan, B., Meirelles, G., Luvizotto, E., & Izquierdo, J. (2018). Hybrid SOM+ k -Means clustering to improve planning, operation and management in water distribution systems. 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    A systematic literature review of Total Quality Management (TQM) implementation in the organization

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    [EN] In today’s market situation and complex business environment, organization must be able to deliver the customer’s requirement and the expectations which are critical to the satisfaction such as high product quality, faster delivery and competitive cost. Organization need to apply a comprehensive concept and method on managing those requirements. The concept of Total Quality Management (TQM) is considered as one of a popular concept used to manage the quality of product and services comprehensively. This research is to observe is this concept and method still relevant to be use and effectively improved the business performance as well as customer satisfaction. It is a systematic literature review to the literatures from many industry sectors that were collected and reviewed in detail. The result show that this concept is still being used by many organizations around the world and its successfully help the organization to improve their competitiveness, business growth and the sustainability as well as increase employee’s morale.This article was completed thanks to the financial support from the university of Mercu Buana, Jakarta-Indonesia. It also completed with the purpose and motivation of the authors to have an innovate research thinking as well as the contribution to the future researcher.Permana, A.; Purba, H.; Rizkiyah, N. (2021). A systematic literature review of Total Quality Management (TQM) implementation in the organization. International Journal of Production Management and Engineering. 9(1):25-36. https://doi.org/10.4995/ijpme.2021.13765OJS253691Alanazi, M.H. (2020). The mediating role of primary TQM factors and strategy in the relationship between supportive TQM factors and organisational results: An empirical assessment using the MBNQA model. Cogent Business and Management, 7(1). https://doi.org/10.1080/23311975.2020.1771074Antunes, M.G., Mucharreira, P.R., Justino, M. do R.T., & Quirós, J.T. (2018). Total Quality Management Implementation in Portuguese Higher Education Institutions. Proceedings MDPI, 2(21), 1342. https://doi.org/10.3390/proceedings2211342Arifin, J. (2016). Penguatan Manajemen Syariah Melalui Total Quality Managementbagi Pelaku Lembaga Keuangan Syariah Di Kota Semarang. Jurnal At-Taqaddum, Volume 8, Nomor 2, November 2016, 8(2), 180. https://doi.org/10.21580/at.v8i2.1170Balasubramanian, M. (2016). Total Quality Management [TQM] in the Healthcare Industry - Challenges, Barriers and Implementation Developing a Framework for TQM Implementation in a Healthcare Setup. Science Journal of Public Health, 4(4), 271. https://doi.org/10.11648/j.sjph.20160404.11Benzaquen, J., Carlos, M., Norero, G., Armas, H., & Pacheco, H. (2019). Quality in private health companies in Peru: The relation of QMS & ISO 9000 principles on TQM factor. International Journal of Healthcare Management, 0(0), 1-9. https://doi.org/10.1080/20479700.2019.1644472Bigliardi, B., & Galati, F. (2014). The implementation of TQM in R&D environments. Journal of Technology Management and Innovation, 9(2), 157-171. https://doi.org/10.4067/S0718-27242014000200012Bunglowala, A., & Asthana, N. (2016). A Total Quality Management Approach in Teaching and Learning Process. International Journal of Management (IJM), 7(5), 223-227. http://www.iaeme.com/MasterAdmin/uploadfolder/IJM_07_05_021/IJM_07_05_021.pdfBusu, M. (2019). Applications of TQM Processes to Increase the Management Performance of Enterprises in the Romanian Renewable Energy Sector. Processes MDPI. https://doi.org/10.3390/pr7100685Dahlgaard, J.J., Kristensen, K., & Kanji, G.K. (2002). Fundamentals of Total Quality Management: Process analysis and improvement Jens. Original illustrations © Taylor & Francis 2002. https://doi.org/10.4324/9780203930021Dewi, H.P., Lumbanraja, P., & Matondang, R. (2015). Implementation of Total Quality Management and Interpersonal Communication in Achieving Student Satisfaction through Service Quality at Yayasan Pendidikan Islam, Miftahussalam, Medan. International Journal of Research and Review, 2(6), 343-347. http://www.gkpublication.in/IJRR_Vol.2_Issue6_June2015/IJRR0066.pdfEltawy, N., & Gallear, D. (2017). Leanness and agility: A comparative theoretical view. Industrial Management and Data Systems, 117(1), 149-165. https://doi.org/10.1108/IMDS-01-2016-0032Fitriani, F. (2019). Persiapan Total Quality Management (Tqm). Adaara: Jurnal Manajemen Pendidikan Islam, 9(2), 908-919. https://doi.org/10.35673/ajmpi.v9i2.426Garcia-Alcaraz, J.L., Flor-Montalvo, F.J., Avelar-Sosa, L., Sánchez-Ramírez, C., & Jiménez-Macías, E. (2019). Human resource abilities and skills in TQM for sustainable enterprises. Sustainability MDPI, 11(22), 6488. https://doi.org/10.3390/su11226488George, S., & Weimerskirch, A. (1998). Total quality management: Strategies and techniques proven at todays' most successful companies (Second ed.). John Wiley & Sons, Inc.Green, F.B. (2006). Six-sigma and the revival of TQM. Total Quality Management and Business Excellence, 17(10), 1281-1286. https://doi.org/10.1080/14783360600753711Gómez-López, R., Serrano-Bedia, A.M., & López-Fernández, M.C. (2016). Motivations for implementing TQM through the EFQM model in Spain: an empirical investigation. Total Quality Management and Business Excellence, 27(11-12), 1224-1245. https://doi.org/10.1080/14783363.2015.1068688Haffar, M., Al-Karaghouli, W., & Ghoneim, A. (2013). An analysis of the influence of organisational culture on TQM implementation in an era of global marketing: The case of Syrian manufacturing organisations. International Journal of Productivity and Quality Management, 11(1), 96-115. https://doi.org/10.1504/IJPQM.2013.050570Hasan, K., Islam, M.S., Shams, A.T., & Gupta, H. (2018). Total Quality Management (TQM): Implementation in Primary Education System of Bangladesh. International Journal of Research in Industrial Engineering, 7(3), 370-380. https://doi.org/10.22105/riej.2018.128170.1041Houston, D. (2007). TQM and higher education: A critical systems perspective on fitness for purpose. Quality in Higher Education, 13(1), 3-17. https://doi.org/10.1080/13538320701272672Kaname, O. (2003). Handbook for TQM and QCC Vol 1. In Handbook (Vol. 1). Kantardjieva, M. (2015). The Relationship between Total Quality Management (TQM) and Strategic Management. Journal of Economics, Business and Management, 3(5), 537-541. https://doi.org/10.7763/JOEBM.2015.V3.242Kim, G.-S. (2016). Effect of Total Quality Management on Customer Satisfaction. International Journal of Engineering Sciences & Research Technology, 5(6), 507-514. https://doi.org/10.5281/zenodo.55618Kiruthiga, K. (2016). Major factors affecting the execution of total quality management in the construction industry in India. Journal of Chemical and Pharmaceutical Sciences, 9(2), E135-E140.Kumar, S., & Shanmuganathan, J. (2019). A structural relationship between TQM practices and organizational performance with reference to selected auto component manufacturing companies. International Journal of Management, 10(5). https://doi.org/10.34218/IJM.10.5.2019/009Kumar, U., Kumar, V., de Grosbois, D., & Choisne, F. (2009). Continuous improvement of performance measurement by TQM adopters. Total Quality Management & Business Excellence, 20(6), 603-616. https://doi.org/10.1080/14783360902924242Kuo, C. (2016). Effects of Total Quality Management Implementation and Supply Chain Management Capability on Customer Capital. The Journal of Global Business Management, 12(2), 47-60.Lawrence, J.J., & McCollough, M.A. (2004). Implementing Total Quality Management in the Classroom by Means of Student Satisfaction Guarantees. Total Quality Management and Business Excellence, 15(2), 235-254. https://doi.org/10.1080/1478336032000149063Mensah, J.O., Copuroglu, G., & Fening, F.A. (2012). Total Quality Management in Ghana: Critical Success Factors and Model for Implementation of a Quality Revolution. Journal of African Business, 13(2), 123-133. https://doi.org/10.1080/15228916.2012.693444Mercy, O., & Taiye, T.B. (2015). Strategic Imperatives of Total Quality Management and Customer Satisfaction in Organizational Sustainability. International Journal of Academic Research in Business and Social Sciences, 5(4), 1-22. https://doi.org/10.6007/IJARBSS/v5-i4/1538Mitreva, E., Cvetkovik, D., Filiposki, O., Taskov, N., & Gjorshevski, H. (2016). The Effects of Total Quality Management Practices on Performance within a Company for Frozen Food in the Republic of Macedonia. TEM Journal, 5(3), 339-346. https://doi.org/10.18421/TEM53-14Morath, C., & Doluschitz, R. (2009). Total Quality Management in the food industry - Current situation and potential in Germany. Applied Studies In Agribusiness And Commerce, 3(3-4), 83-87. https://doi.org/10.19041/APSTRACT/2009/3-4/18Musenze, I.A., & Thomas, M.S. (2020). Development and validation of a total quality management model for Uganda's local governments. Cogent Business and Management, 7(1), 1-22. https://doi.org/10.1080/23311975.2020.1767996Neyestani, B., & Juanzon, J.B.P. (2016). Developing an Appropriate Performance Measurement Framework for Total Quality Management (TQM) in Construction and Other Industries. IRA-International Journal of Technology & Engineering (ISSN 2455-4480), 5(2), 32. https://doi.org/10.21013/jte.v5.n2.p2Ngambi, M.T., & Nkemkiafu, A.G. (2015). The Impact of Total Quality Management on Firm's Organizational Performance Marcel. American Journal of Management, 15(4), 57-76.Nicolaou, N., & Kentas, G. (2017). Total Quality Management Implementation Failure Reasons in Healthcare Sector. Journal of Health Science 5 (2017) 110-113, 5(2), 110-113. https://doi.org/10.17265/2328-7136/2017.02.007Nugroho, T.W., & Nurcahyo, R. (2018). Analysis of Total Quality Management (TQM) implementation in small medium industries. Proceedings of the International Conference on Industrial Engineering and Operations Management, 2018(Jul), 607-618.Oakland, J.S. (2003). Total quality management - Text with cases. In Butterworth-Heinemann (Third Edit). Butterworth-Heinemann.Phan, A.C., Nguyen, H.T., Nguyen, H.A., & Matsui, Y. (2019). Effect of total quality management practices and jit production practices on flexibility performance: Empirical evidence from international manufacturing plants. 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    Analyzing cultural expatriates' attitudes toward “Englishnization” using dynamic topic modeling

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    [EN] Several Japanese multinational corporations (MNCs) have recently adopted an English-only policy known as “Englishnization”. This study examines the impact of this policy using computer-assisted text analysis to investigate changes in cultural expatriates’ perceptions of Japanese work practices and values over time. Cultural expatriates are a significant but underexplored outcome of globalization. Despite the recent proliferation of studies on the internationalization of Japanese MNCs, few studies have focused on cultural expatriates' perceptions of corporate language policy in social media texts. This study analyzes a corpus of 208 posts from Rakuten, a Japanese MNC, on Glassdoor from 2009 to 2020. The findings suggest that these posts can be divided into three content groups: the threat of a foreign corporate culture, embracing the Rakuten way, and perceptions of leadership and marginalized status. Further, the posts reveal how Rakuten’s corporate language policy, as an instrument of internal internationalization, impacts external internationalization. The dynamics of “Englishnization’’ reveal a pressing issue facing Rakuten: namely, how to balance multinational cohesion with monolingualism and multiculturalism. This paper aims to demonstrate that dynamic topic modeling could enhance our understanding of the manner in which cultural expatriates and the English-only policy affect the internationalization of Japanese MNCs. It contributes to the literature by examining cultural expatriates’ perceptions of Japanese work practices and values from a diachronic perspective.Zhang, Z. (2021). Analyzing cultural expatriates' attitudes toward “Englishnization” using dynamic topic modeling. Journal of Computer-Assisted Linguistic Research. 5(1):1-26. https://doi.org/10.4995/jclr.2021.15909OJS12651Alalwan, Ali Abdallah. 2018. 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    Improving Distributed Decision Making in Inventory Management: A Combined ABC-AHP Approach Supported by Teamwork

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    [EN] The need of organizations to ensure service levels that impact on customer satisfaction has required the design of collaborative processes among stakeholders involved in inventory decision making. The increase of quantity and variety of items, on the one hand, and demand and customer expectations, on the other hand, are transformed into a greater complexity in inventory management, requiring effective communication and agreements between the leaders of the logistics processes. Traditionally, decision making in inventory management was based on approaches conditioned only by cost or sales volume. These approaches must be overcome by others that consider multiple criteria, involving several areas of the companies and taking into account the opinions of the stakeholders involved in these decisions. Inventory management becomes part of a complex system that involves stakeholders from different areas of the company, where each agent has limited information and where the cooperation between such agents is key for the system's performance. In this paper, a distributed inventory control approach was used with the decisions allowing communication between the stakeholders and with a multicriteria group decision-making perspective. This work proposes a methodology that combines the analysis of the value chain and the AHP technique, in order to improve communication and the performance of the areas related to inventory management decision making. This methodology uses the areas of the value chain as a theoretical framework to identify the criteria necessary for the application of the AHP multicriteria group decision-making technique. These criteria were defined as indicators that measure the performance of the areas of the value chain related to inventory management and were used to classify ABC inventory of the products according to these selected criteria. Therefore, the methodology allows us to solve inventory management DDM based on multicriteria ABC classification and was validated in a Colombian company belonging to the graphic arts sector.Pérez Vergara, IG.; Arias Sánchez, JA.; Poveda Bautista, R.; Diego-Mas, JA. (2020). Improving Distributed Decision Making in Inventory Management: A Combined ABC-AHP Approach Supported by Teamwork. Complexity. 2020:1-13. https://doi.org/10.1155/2020/6758108S1132020Poveda-Bautista, R., Baptista, D. C., & García-Melón, M. (2012). Setting competitiveness indicators using BSC and ANP. International Journal of Production Research, 50(17), 4738-4752. doi:10.1080/00207543.2012.657964Castro Zuluaga, C. A., Velez Gallego, M. C., & Catro Urrego, J. A. (2011). Clasificación ABC Multicriterio: Tipos de Criterios y efectos en la asignación de pesos. ITECKNE, 8(2). doi:10.15332/iteckne.v8i2.35Morash, E. A., & Clinton, S. R. (1998). Supply Chain Integration: Customer Value through Collaborative Closeness versus Operational Excellence. Journal of Marketing Theory and Practice, 6(4), 104-120. doi:10.1080/10696679.1998.11501814Fabbe-Costes, N. (2015). Évaluer la création de valeurdu Supply Chain Management. Logistique & Management, 23(4), 41-50. doi:10.1080/12507970.2015.11758621Flores, B. E., & Clay Whybark, D. (1986). Multiple Criteria ABC Analysis. International Journal of Operations & Production Management, 6(3), 38-46. doi:10.1108/eb054765Partovi, F. Y., & Burton, J. (1993). Using the Analytic Hierarchy Process for ABC Analysis. International Journal of Operations & Production Management, 13(9), 29-44. doi:10.1108/01443579310043619Balaji, K., & Kumar, V. S. S. (2014). Multicriteria Inventory ABC Classification in an Automobile Rubber Components Manufacturing Industry. Procedia CIRP, 17, 463-468. doi:10.1016/j.procir.2014.02.044Ramanathan, R. (2006). ABC inventory classification with multiple-criteria using weighted linear optimization. Computers & Operations Research, 33(3), 695-700. doi:10.1016/j.cor.2004.07.014Van Kampen, T. J., Akkerman, R., & Pieter van Donk, D. (2012). SKU classification: a literature review and conceptual framework. International Journal of Operations & Production Management, 32(7), 850-876. doi:10.1108/01443571211250112Flores, B. E., Olson, D. L., & Dorai, V. K. (1992). Management of multicriteria inventory classification. Mathematical and Computer Modelling, 16(12), 71-82. doi:10.1016/0895-7177(92)90021-cGajpal, P. P., Ganesh, L. S., & Rajendran, C. (1994). Criticality analysis of spare parts using the analytic hierarchy process. International Journal of Production Economics, 35(1-3), 293-297. doi:10.1016/0925-5273(94)90095-7Scala, N. M., Rajgopal, J., & Needy, K. L. (2014). Managing Nuclear Spare Parts Inventories: A Data Driven Methodology. IEEE Transactions on Engineering Management, 61(1), 28-37. doi:10.1109/tem.2013.2283170Hadad, Y., & Keren, B. (2013). ABC inventory classification via linear discriminant analysis and ranking methods. International Journal of Logistics Systems and Management, 14(4), 387. doi:10.1504/ijlsm.2013.052744Altay Guvenir, H., & Erel, E. (1998). Multicriteria inventory classification using a genetic algorithm. European Journal of Operational Research, 105(1), 29-37. doi:10.1016/s0377-2217(97)00039-8Rezaei, J., & Dowlatshahi, S. (2010). A rule-based multi-criteria approach to inventory classification. International Journal of Production Research, 48(23), 7107-7126. doi:10.1080/00207540903348361Hatefi, S. M., Torabi, S. A., & Bagheri, P. (2013). Multi-criteria ABC inventory classification with mixed quantitative and qualitative criteria. International Journal of Production Research, 52(3), 776-786. doi:10.1080/00207543.2013.838328Ishizaka, A., Pearman, C., & Nemery, P. (2012). AHPSort: an AHP-based method for sorting problems. International Journal of Production Research, 50(17), 4767-4784. doi:10.1080/00207543.2012.657966Yu, M.-C. (2011). Multi-criteria ABC analysis using artificial-intelligence-based classification techniques. Expert Systems with Applications, 38(4), 3416-3421. doi:10.1016/j.eswa.2010.08.127Tsai, C.-Y., & Yeh, S.-W. (2008). A multiple objective particle swarm optimization approach for inventory classification. International Journal of Production Economics, 114(2), 656-666. doi:10.1016/j.ijpe.2008.02.017Aydin Keskin, G., & Ozkan, C. (2013). Multiple Criteria ABC Analysis with FCM Clustering. Journal of Industrial Engineering, 2013, 1-7. doi:10.1155/2013/827274Lolli, F., Ishizaka, A., & Gamberini, R. (2014). New AHP-based approaches for multi-criteria inventory classification. International Journal of Production Economics, 156, 62-74. doi:10.1016/j.ijpe.2014.05.015Raja, A. M. L., Ai, T. J., & Astanti, R. D. (2016). A Clustering Classification of Spare Parts for Improving Inventory Policies. IOP Conference Series: Materials Science and Engineering, 114, 012075. doi:10.1088/1757-899x/114/1/012075Zowid, F. M., Babai, M. Z., Douissa, M. R., & Ducq, Y. (2019). Multi-criteria inventory ABC classification using Gaussian Mixture Model. IFAC-PapersOnLine, 52(13), 1925-1930. doi:10.1016/j.ifacol.2019.11.484Babai, M. Z., Ladhari, T., & Lajili, I. (2014). On the inventory performance of multi-criteria classification methods: empirical investigation. International Journal of Production Research, 53(1), 279-290. doi:10.1080/00207543.2014.952791Schneeweiss, C. (2003). Distributed decision making––a unified approach. 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Machine learning for multi-criteria inventory classification applied to intermittent demand. Production Planning & Control, 30(1), 76-89. doi:10.1080/09537287.2018.1525506Kartal, H., Oztekin, A., Gunasekaran, A., & Cebi, F. (2016). An integrated decision analytic framework of machine learning with multi-criteria decision making for multi-attribute inventory classification. Computers & Industrial Engineering, 101, 599-613. doi:10.1016/j.cie.2016.06.004López-Soto, D., Angel-Bello, F., Yacout, S., & Alvarez, A. (2017). A multi-start algorithm to design a multi-class classifier for a multi-criteria ABC inventory classification problem. Expert Systems with Applications, 81, 12-21. doi:10.1016/j.eswa.2017.02.048Dweiri, F., Kumar, S., Khan, S. A., & Jain, V. (2016). Designing an integrated AHP based decision support system for supplier selection in automotive industry. 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    Estimation of forest structure and canopy fuel parameters from small-footprint full-waveform LiDAR data

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    Precise knowledge of fuel conditions is important for predicting fire hazards and simulating fire growth and intensity across the landscape. We present a methodology to retrieve and map forest canopy fuel and other forest structural parameters using small-footprint full-waveform airborne light detection and ranging (LiDAR) data. Full-waveform LiDAR sensors register the complete returned backscattered signal through time and can describe physical properties of the intercepted objects. This study was undertaken in a mixed forest dominated by Douglas-fir, occasionally mixed with other conifers, in north-west Oregon (United States). We extracted two sets of LiDAR metrics using pulse detection and waveform modelling and then constructed several predictive models using forward stepwise multiple linear regression. The resulting models explained ~80% of the variability for many of the canopy fuel and forest structure parameters: aboveground biomass (R2 = 0.84), quadratic mean diameter (R2 = 0.82), canopy height (R2 = 0.79), canopy base height (R2 = 0.78) and canopy fuel load (R2 = 0.79). The lowest performing models included basal area (R2 = 0.76), stand volume (R2 = 0.73), canopy bulk density (R2 = 0.67) and stand density index (R2 = 0.66). Our results indicate that full-waveform LiDAR systems show promise in systematically characterising the structure and canopy fuel loads of forests, which may enable accurate fire behaviour forecasting that in turn supports the development of prevention and planning policies.This paper was developed as a result of two mobility grants funded by the Erasmus Mundus Programme of the European Commission under the Transatlantic Partnership for Excellence in Engineering (TEE Project) and the Generalitat Valenciana (BEST/2012/235). The authors appreciate the financial support provided by the Spanish Ministry of Science and Innovation in the framework of the project CGL2010-19591/BTE. In addition, the authors thank the Panther Creek Remote Sensing and Research cooperative program for the data provided for this research, Jim Flewelling (Seattle Biometrics) and George McFadden (Bureau of Land Management) for their help in data availability and preparation.Hermosilla Gómez, T.; Ruiz Fernández, LÁ.; Kazakova, AN.; Coops, N.; Moskal, LM. (2014). Estimation of forest structure and canopy fuel parameters from small-footprint full-waveform LiDAR data. International Journal of Wildland Fire. 23(2):224-233. https://doi.org/10.1071/WF13086S224233232Akaike, H. (1974). A new look at the statistical model identification. IEEE Transactions on Automatic Control, 19(6), 716-723. doi:10.1109/tac.1974.1100705Andersen, H.-E., McGaughey, R. J., & Reutebuch, S. E. (2005). Estimating forest canopy fuel parameters using LIDAR data. Remote Sensing of Environment, 94(4), 441-449. doi:10.1016/j.rse.2004.10.013Arroyo, L. A., Pascual, C., & Manzanera, J. A. (2008). Fire models and methods to map fuel types: The role of remote sensing. Forest Ecology and Management, 256(6), 1239-1252. doi:10.1016/j.foreco.2008.06.048Ashworth, A., Evans, D. L., Cooke, W. H., Londo, A., Collins, C., & Neuenschwander, A. (2010). Predicting Southeastern Forest Canopy Heights and Fire Fuel Models using GLAS Data. Photogrammetric Engineering & Remote Sensing, 76(8), 915-922. doi:10.14358/pers.76.8.915Buddenbaum, H., Seeling, S., & Hill, J. (2013). Fusion of full-waveform lidar and imaging spectroscopy remote sensing data for the characterization of forest stands. International Journal of Remote Sensing, 34(13), 4511-4524. doi:10.1080/01431161.2013.776721Chuvieco, E., & Congalton, R. G. (1989). Application of remote sensing and geographic information systems to forest fire hazard mapping. Remote Sensing of Environment, 29(2), 147-159. doi:10.1016/0034-4257(89)90023-0CHUVIECO, E., & SALAS, J. (1996). Mapping the spatial distribution of forest fire danger using GIS. International journal of geographical information systems, 10(3), 333-345. doi:10.1080/02693799608902082Chuvieco, E., Riaño, D., Aguado, I., & Cocero, D. (2002). Estimation of fuel moisture content from multitemporal analysis of Landsat Thematic Mapper reflectance data: Applications in fire danger assessment. International Journal of Remote Sensing, 23(11), 2145-2162. doi:10.1080/01431160110069818Chuvieco, E., Cocero, D., Riaño, D., Martin, P., Martı́nez-Vega, J., de la Riva, J., & Pérez, F. (2004). Combining NDVI and surface temperature for the estimation of live fuel moisture content in forest fire danger rating. Remote Sensing of Environment, 92(3), 322-331. doi:10.1016/j.rse.2004.01.019Cruz, M. G., Alexander, M. E., & Wakimoto, R. H. (2003). Assessing canopy fuel stratum characteristics in crown fire prone fuel types of western North America. International Journal of Wildland Fire, 12(1), 39. doi:10.1071/wf02024Drake, J. B., Dubayah, R. O., Clark, D. B., Knox, R. G., Blair, J. B., Hofton, M. A., … Prince, S. (2002). Estimation of tropical forest structural characteristics using large-footprint lidar. Remote Sensing of Environment, 79(2-3), 305-319. doi:10.1016/s0034-4257(01)00281-4Erdody, T. L., & Moskal, L. M. (2010). Fusion of LiDAR and imagery for estimating forest canopy fuels. Remote Sensing of Environment, 114(4), 725-737. doi:10.1016/j.rse.2009.11.002Falkowski, M. J., Gessler, P. E., Morgan, P., Hudak, A. T., & Smith, A. M. S. (2005). Characterizing and mapping forest fire fuels using ASTER imagery and gradient modeling. Forest Ecology and Management, 217(2-3), 129-146. doi:10.1016/j.foreco.2005.06.013Flannigan, M. ., Stocks, B. ., & Wotton, B. . (2000). Climate change and forest fires. Science of The Total Environment, 262(3), 221-229. doi:10.1016/s0048-9697(00)00524-6García, M., Popescu, S., Riaño, D., Zhao, K., Neuenschwander, A., Agca, M., & Chuvieco, E. (2012). Characterization of canopy fuels using ICESat/GLAS data. Remote Sensing of Environment, 123, 81-89. doi:10.1016/j.rse.2012.03.018González-Olabarria, J.-R., Rodríguez, F., Fernández-Landa, A., & Mola-Yudego, B. (2012). Mapping fire risk in the Model Forest of Urbión (Spain) based on airborne LiDAR measurements. Forest Ecology and Management, 282, 149-156. doi:10.1016/j.foreco.2012.06.056Hall, S. A., Burke, I. C., Box, D. O., Kaufmann, M. R., & Stoker, J. M. (2005). Estimating stand structure using discrete-return lidar: an example from low density, fire prone ponderosa pine forests. Forest Ecology and Management, 208(1-3), 189-209. doi:10.1016/j.foreco.2004.12.001Harding, D. J. (2005). ICESat waveform measurements of within-footprint topographic relief and vegetation vertical structure. Geophysical Research Letters, 32(21). doi:10.1029/2005gl023471Heinzel, J., & Koch, B. (2011). Exploring full-waveform LiDAR parameters for tree species classification. International Journal of Applied Earth Observation and Geoinformation, 13(1), 152-160. doi:10.1016/j.jag.2010.09.010Höfle, B., Hollaus, M., & Hagenauer, J. (2012). Urban vegetation detection using radiometrically calibrated small-footprint full-waveform airborne LiDAR data. ISPRS Journal of Photogrammetry and Remote Sensing, 67, 134-147. doi:10.1016/j.isprsjprs.2011.12.003HYDE, P., DUBAYAH, R., PETERSON, B., BLAIR, J., HOFTON, M., HUNSAKER, C., … WALKER, W. (2005). Mapping forest structure for wildlife habitat analysis using waveform lidar: Validation of montane ecosystems. Remote Sensing of Environment, 96(3-4), 427-437. doi:10.1016/j.rse.2005.03.005Keane, R. E., Burgan, R., & van Wagtendonk, J. (2001). Mapping wildland fuels for fire management across multiple scales: Integrating remote sensing, GIS, and biophysical modeling. International Journal of Wildland Fire, 10(4), 301. doi:10.1071/wf01028Kim, Y., Yang, Z., Cohen, W. B., Pflugmacher, D., Lauver, C. L., & Vankat, J. L. (2009). Distinguishing between live and dead standing tree biomass on the North Rim of Grand Canyon National Park, USA using small-footprint lidar data. Remote Sensing of Environment, 113(11), 2499-2510. doi:10.1016/j.rse.2009.07.010Koetz, B., Morsdorf, F., Sun, G., Ranson, K. J., Itten, K., & Allgower, B. (2006). Inversion of a Lidar Waveform Model for Forest Biophysical Parameter Estimation. IEEE Geoscience and Remote Sensing Letters, 3(1), 49-53. doi:10.1109/lgrs.2005.856706Lefsky, M. A., Cohen, W. B., Acker, S. A., Parker, G. G., Spies, T. A., & Harding, D. (1999). Lidar Remote Sensing of the Canopy Structure and Biophysical Properties of Douglas-Fir Western Hemlock Forests. Remote Sensing of Environment, 70(3), 339-361. doi:10.1016/s0034-4257(99)00052-8Listopad, C. M. C. S., Drake, J. B., Masters, R. E., & Weishampel, J. F. (2011). Portable and Airborne Small Footprint LiDAR: Forest Canopy Structure Estimation of Fire Managed Plots. Remote Sensing, 3(7), 1284-1307. doi:10.3390/rs3071284Mallet, C., & Bretar, F. (2009). Full-waveform topographic lidar: State-of-the-art. ISPRS Journal of Photogrammetry and Remote Sensing, 64(1), 1-16. doi:10.1016/j.isprsjprs.2008.09.007Morsdorf, F., Meier, E., Kötz, B., Itten, K. I., Dobbertin, M., & Allgöwer, B. (2004). LIDAR-based geometric reconstruction of boreal type forest stands at single tree level for forest and wildland fire management. Remote Sensing of Environment, 92(3), 353-362. doi:10.1016/j.rse.2004.05.013Neuenschwander, A. L. (2009). Landcover classification of small-footprint, full-waveform lidar data. Journal of Applied Remote Sensing, 3(1), 033544. doi:10.1117/1.3229944Reich, R. M., Lundquist, J. E., & Bravo, V. A. (2004). Spatial models for estimating fuel loads in the Black Hills, South Dakota, USA. International Journal of Wildland Fire, 13(1), 119. doi:10.1071/wf02049Reitberger, J., Krzystek, P., & Stilla, U. (2008). Analysis of full waveform LIDAR data for the classification of deciduous and coniferous trees. International Journal of Remote Sensing, 29(5), 1407-1431. doi:10.1080/01431160701736448Riaño, D., Chuvieco, E., Salas, J., Palacios-Orueta, A., & Bastarrika, A. (2002). Generation of fuel type maps from Landsat TM images and ancillary data in Mediterranean ecosystems. Canadian Journal of Forest Research, 32(8), 1301-1315. doi:10.1139/x02-052Riaño, D. (2003). Modeling airborne laser scanning data for the spatial generation of critical forest parameters in fire behavior modeling. Remote Sensing of Environment, 86(2), 177-186. doi:10.1016/s0034-4257(03)00098-1Riaño, D., Chuvieco, E., Condés, S., González-Matesanz, J., & Ustin, S. L. (2004). Generation of crown bulk density for Pinus sylvestris L. from lidar. Remote Sensing of Environment, 92(3), 345-352. doi:10.1016/j.rse.2003.12.014Riaño, D., Chuvieco, E., Ustin, S. L., Salas, J., Rodríguez-Pérez, J. R., Ribeiro, L. M., … Fernández, H. (2007). Estimation of shrub height for fuel-type mapping combining airborne LiDAR and simultaneous color infrared ortho imaging. International Journal of Wildland Fire, 16(3), 341. doi:10.1071/wf06003SKOWRONSKI, N., CLARK, K., NELSON, R., HOM, J., & PATTERSON, M. (2007). Remotely sensed measurements of forest structure and fuel loads in the Pinelands of New Jersey. Remote Sensing of Environment, 108(2), 123-129. doi:10.1016/j.rse.2006.09.032Skowronski, N. S., Clark, K. L., Duveneck, M., & Hom, J. (2011). Three-dimensional canopy fuel loading predicted using upward and downward sensing LiDAR systems. Remote Sensing of Environment, 115(2), 703-714. doi:10.1016/j.rse.2010.10.012Van Leeuwen, M., & Nieuwenhuis, M. (2010). Retrieval of forest structural parameters using LiDAR remote sensing. European Journal of Forest Research, 129(4), 749-770. doi:10.1007/s10342-010-0381-4Vaughn, N. R., Moskal, L. M., & Turnblom, E. C. (2012). Tree Species Detection Accuracies Using Discrete Point Lidar and Airborne Waveform Lidar. Remote Sensing, 4(2), 377-403. doi:10.3390/rs4020377Wagner, W., Hollaus, M., Briese, C., & Ducic, V. (2008). 3D vegetation mapping using small‐footprint full‐waveform airborne laser scanners. International Journal of Remote Sensing, 29(5), 1433-1452. doi:10.1080/01431160701736398Wilson, B. A., Ow, C. F. Y., Heathcott, M., Milne, D., McCaffrey, T. M., Ghitter, G., & Franklin, S. E. (1994). Landsat MSS Classification of Fire Fuel Types in Wood Buffalo National Park, Northern Canada. Global Ecology and Biogeography Letters, 4(2), 33. doi:10.2307/2997751Zhao, K., Popescu, S., Meng, X., Pang, Y., & Agca, M. (2011). Characterizing forest canopy structure with lidar composite metrics and machine learning. Remote Sensing of Environment, 115(8), 1978-1996. doi:10.1016/j.rse.2011.04.00

    Sustainable Higher Education Development through Technology Enhanced Learning

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    [EN] Higher education is incorporating Information and Communication Technology (ICT) at a fast rate for different purposes. Scientific papers include within the concept of Technology Enhanced Learning (TEL) the myriad applications of information and communication technology, e-resources, and pedagogical approaches to the development of education. TEL¿s specific application to higher education is especially relevant for countries under rapid development for providing quick and sustainable access to quality education (UN sustainable development goal 4). This paper presents the research results of an online pedagogical experience in collaborative academic research for analyzing good practice in TEL-supported higher education development. The results are obtained through a pilot implementation providing curated data on TEL competency¿s development of faculty skills and analysis of developing sustainable higher education degrees through TEL cooperation, for capacity building. Given the increased volume and complexity of the knowledge to be delivered, and the exponential growth of the need for skilled workers in emerging economies, online training is the most effective way of delivering a sustainable higher education. The results of the PETRA Erasmus+ capacity-building project provides evidence of a successful implementation of a TEL-supported methodology for collaborative faculty development focused on future online degrees built collaboratively and applied locally.This research was co-funded by the European Commission through the Erasmus+ KA2 project "Promoting Excellence in Teaching and Learning in Azerbaijani Universities (PETRA)" project number 573630-EPP-1-2016-1-ES-EPPKA2-CBHE-JP.Orozco-Messana, J.; Martínez-Rubio, J.; Gonzálvez-Pons, AM. (2020). Sustainable Higher Education Development through Technology Enhanced Learning. Sustainability. 12(9):1-13. https://doi.org/10.3390/su12093600S113129Abdullah, F., & Ward, R. (2016). Developing a General Extended Technology Acceptance Model for E-Learning (GETAMEL) by analysing commonly used external factors. Computers in Human Behavior, 56, 238-256. doi:10.1016/j.chb.2015.11.036Becker, H. J., & Ravitz, J. (1999). The Influence of Computer and Internet Use on Teachers’ Pedagogical Practices and Perceptions. Journal of Research on Computing in Education, 31(4), 356-384. doi:10.1080/08886504.1999.10782260Mumford, S., & Dikilitaş, K. (2020). Pre-service language teachers reflection development through online interaction in a hybrid learning course. Computers & Education, 144, 103706. doi:10.1016/j.compedu.2019.103706Lee, D., Watson, S. L., & Watson, W. R. (2020). The Relationships Between Self-Efficacy, Task Value, and Self-Regulated Learning Strategies in Massive Open Online Courses. The International Review of Research in Open and Distributed Learning, 21(1), 23-39. doi:10.19173/irrodl.v20i5.4389Passey, D. (2019). Technology‐enhanced learning: Rethinking the term, the concept and its theoretical background. British Journal of Educational Technology, 50(3), 972-986. doi:10.1111/bjet.12783Lai, Y.-C., & Peng, L.-H. (2019). Effective Teaching and Activities of Excellent Teachers for the Sustainable Development of Higher Design Education. Sustainability, 12(1), 28. doi:10.3390/su12010028Lee, S., Lee, H., & Kim, T. (2018). A Study on the Instructor Role in Dealing with Mixed Contents: How It Affects Learner Satisfaction and Retention in e-Learning. Sustainability, 10(3), 850. doi:10.3390/su10030850“Continuous Improvement in Teaching Strategies through Lean Principles”. Teaching & Learning Symposium, University of Southern Indiana http://hdl.handle.net/20.500.12419/455The DeLone and McLean Model of Information Systems Success: A Ten-Year Update. (2003). Journal of Management Information Systems, 19(4), 9-30. doi:10.1080/07421222.2003.11045748Goodman, J., Melkers, J., & Pallais, A. (2019). Can Online Delivery Increase Access to Education? Journal of Labor Economics, 37(1), 1-34. doi:10.1086/698895Alexander, J., Barcellona, M., McLachlan, S., & Sackley, C. (2019). Technology-enhanced learning in physiotherapy education: Student satisfaction and knowledge acquisition of entry-level students in the United Kingdom. Research in Learning Technology, 27(0). doi:10.25304/rlt.v27.2073How Can Adaptive Platforms Improve Student Learning Outcomes? A Case Study of Open Educational Resources and Adaptive Learning Platforms https://ssrn.com/abstract=3478134Sun, A., & Chen, X. (2016). Online Education and Its Effective Practice: A Research Review. Journal of Information Technology Education: Research, 15, 157-190. doi:10.28945/3502EU Commission https://ec.europa.eu/education/education-in-the-eu/digital-education-action-plan_enEssence Project https://husite.nl/essence/Orozco-Messana, J., de la Poza-Plaza, E., & Calabuig-Moreno, R. (2020). Experiences in Transdisciplinary Education for the Sustainable Development of the Built Environment, the ISAlab Workshop. Sustainability, 12(3), 1143. doi:10.3390/su12031143Kurilovas, E., & Kubilinskiene, S. (2020). Lithuanian case study on evaluating suitability, acceptance and use of IT tools by students – An example of applying Technology Enhanced Learning Research methods in Higher Education. Computers in Human Behavior, 107, 106274. doi:10.1016/j.chb.2020.10627

    Application of fuzzy logic in performance management: a literature review

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    [EN] Performance management has become in a key success factor for any organization. Traditionally, performance management has focused uniquely in financial measures, mainly using quantitative measures, but two decades ago they were extended towards an integral view of the organization, appearing qualitative measures. This type of extended view and associated measures have a degree of uncertainty that needs to be bounded. One of the essential tools for uncertainty bounding is the fuzzy logic and, therefore,the main objective of this paper is the analysis of the literature about the application of fuzzy logic in performance measurement systems operating within uncertainty environments with the aim of categorizing, conceptualizing and classifying the works written so far. Finally, three categories are defined according to the different uses of fuzzy logic within performance management concluding that the most important application of fuzzy logic that counts with a higher number of studies is uncertainty bounding.Gurrea Montesinos, V.; Alfaro Saiz, JJ.; Rodríguez Rodríguez, R.; Verdecho Sáez, MJ. (2014). Application of fuzzy logic in performance management: a literature review. International Journal of Production Management and Engineering. 2(2):93-100. doi:10.4995/ijpme.2014.1859SWORD9310022Amini, S., & Jochem, R. (2011). A Conceptual Model Based on the Fuzzy Set Theory to Measure and Evaluate the Performance of Service Processes. 2011 IEEE 15th International Enterprise Distributed Object Computing Conference Workshops. doi:10.1109/edocw.2011.25Ammar, S. & Wright, R. (1995), "A Fuzzy Logic Approach to Performance Evaluation". Uncertainty Modeling and Analysis, 1995, and Annual Conference of the North American Fuzzy Information Processing Society. Proceedings of ISUMA - NAFIPS '95., pp. 246 - 251Ammar, S., & Wright, R. (2000). Applying fuzzy-set theory to performance evaluation. Socio-Economic Planning Sciences, 34(4), 285-302. doi:10.1016/s0038-0121(00)00004-5Arango, M.D., Jaimes, W.A. & Zapata, J.A. (2010) "Gestion cadena de abastecimiento - Logistica con indicadores bajo incertidumbre, caso aplicado sector panificador palmira" Ciencia e Ingeniería Neogranadina, Vol. 20-1, pp. 97-115.Beheshti, H. M., & Lollar, J. G. (2008). Fuzzy logic and performance evaluation: discussion and application. International Journal of Productivity and Performance Management, 57(3), 237-246. doi:10.1108/17410400810857248Behrouzi, F., & Wong, K. Y. (2011). Lean performance evaluation of manufacturing systems: A dynamic and innovative approach. Procedia Computer Science, 3, 388-395. doi:10.1016/j.procs.2010.12.065Chan, T.S., Ql, H.J. (2003), "An innovative performance measurement method for supply chain management". 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    Lidar methods for measurement of trees in urban forests

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    [EN] This study compares the estimations of biophysical parameters of Platanus hispanica urban trees, namely total height, crown height, crown volume, and the amount of residual biomass from pruning, obtained by terrestrial laser scanner (TLS), airborne laser scanner (ALS)of low density (0.7 points · m¿2), and measured by standard field methods. Regression models were calculated to obtain the relationships among parameters retrieved by all techniques, testing all possible combinations (manual-TLS, manual-ALS, TLS-ALS, and vice versa). The most accurate fits were found for vegetation attributes (stem and crown diameter) estimated by TLS and ALS data with R2 between 0.84 and 0.96, respectively. The least accurate models were found when crown height and pruning biomass were estimated from ALS data (R2 ¿ 0.68 and R2 ¿ 0.59, respectively). The methods reported in this research might be of interest for the management of urban forests to study residual biomass calculation, sink CO2, the influence of humidity and of shadow areas whatever the information capture system used, whether it is derived from ALS, TLS, or classical dendrometry measurements.Estornell Cremades, J.; Velázquez Martí, B.; Fernández-Sarría, A.; Marti-Gavila, J. (2018). Lidar methods for measurement of trees in urban forests. Journal of Applied Remote Sensing. 12(4):046009-1-046009-17. doi:10.1117/1.JRS.12.046009S046009-1046009-1712
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