On Birthing Dancing Stars: The Need for Bounded Chaos in Information Interaction

While computers causing chaos is acommon social trope, nearly the entirety of the history of computing is dedicated to generating order. Typical interactive information retrieval tasks ask computers to support the traversal and exploration of large, complex information spaces. The implicit assumption is that they are to support users in simplifying the complexity (i.e. in creating order from chaos). But for some types of task, particularly those that involve the creative application or synthesis of knowledge or the creation of new knowledge, this assumption may be incorrect. It is increasingly evident that perfect order—and the systems we create with it—support highly-structured information tasks well, but provide poor support for less-structured tasks.We need digital information environments that help create a little more chaos from order to spark creative thinking and knowledge creation. This paper argues for the need for information systems that offerwhat we term ‘bounded chaos’, and offers research directions that may support the creation of such interface

A Conceptual Model for Scholarly Research Activity

This paper presents a conceptual model for scholarly research activity, developed as part of the conceptual modelling work within the ???Preparing DARIAH??? European e-Infrastructures project. It is inspired by cultural-historical activity theory, and is expressed in terms of the CIDOC Conceptual Reference Model, extending its notion of activity so as to also account, apart from historical practice, for scholarly research planning. It is intended as a framework for structuring and analyzing the results of empirical research on scholarly practice and information requirements, encompassing the full research lifecycle of information work and involving both primary evidence and scholarly objects; also, as a framework for producing clear and pertinent information requirements, and specifications of digital infrastructures, tools and services for scholarly research. We plan to use the model to tag interview transcripts from an empirical study on scholarly information work, and thus validate its soundness and fitness for purpose

How to take a book off the shelf: Learning about ebooks from using a physical library

Little is known about how people select ebooks or books. This paper reports initial results of a study in which we observe patrons of two libraries when selecting books. From the results of the study we aim to gain insights into book selection strategies, which may be used to support ebook selection and purchasing

Embedding creativity into digital resources: Improving information discovery for art history

Over the past decades, technological advancement and the mass digitization of information resources have led to the development of a range of digital resources for academic scholarship. Understanding the needs of scholars when employing digital resources for their work can lead to the building of digital infrastructure that not only enables access to the required information but also has the potential to transform scholarship through having a positive effect on the whole scholarly workflow. Through this article, we show how the design of digital libraries and resources can be improved to enhance information discovery and use in art history, while also benefiting other key areas of the research process. By employing an ethnographic approach to the study of scholarly practices, we developed a sound understanding of art historians’ behaviour when interacting with information at different stages of the scholarly workflow. Our results show that scholars exhibited highly creative behaviour when conducting core scholarly activities, such as information seeking and use. Yet, the challenges they often encountered showed that there is still more work to be done to improve digital infrastructure and tools for scholarship in the field. Part of this article will focus on the user requirements for designing systems that facilitate discovery, encourage creative use of information, and trigger inspiration

Collaborative yet independent: Information practices in the physical sciences

In many ways, the physical sciences are at the forefront of using digital tools and methods to work with information and data. However, the fields and disciplines that make up the physical sciences are by no means uniform, and physical scientists find, use, and disseminate information in a variety of ways. This report examines information practices in the physical sciences across seven cases, and demonstrates the richly varied ways in which physical scientists work, collaborate, and share information and data. This report details seven case studies in the physical sciences. For each case, qualitative interviews and focus groups were used to understand the domain. Quantitative data gathered from a survey of participants highlights different information strategies employed across the cases, and identifies important software used for research. Finally, conclusions from across the cases are drawn, and recommendations are made. This report is the third in a series commissioned by the Research Information Network (RIN), each looking at information practices in a specific domain (life sciences, humanities, and physical sciences). The aim is to understand how researchers within a range of disciplines find and use information, and in particular how that has changed with the introduction of new technologies

From physical to digital: A case study of computer scientists' behaviour in physical libraries

There has been substantial research on various aspects of people's usage of physical libraries but relatively little on their interaction with individual library artefacts; that is: books, journals, and papers. We have studied people's behaviour when working in physical libraries, focusing particularly on how they interact with these artefacts, how they evaluate them, and how they interact with librarians. This study provides a better understanding of how people interact with paper information, from which we can draw implications for some requirements of the design of digital libraries, while recognising that the term 'library' is a metaphor when applied to electronic document collections. In particular, improved communication with other library users and with librarians could facilitate more rapid access to relevant information and support services, and structuring information presentation so that users can make rapid assessments of its relevance would improve the efficiency of many information searches. © Springer-Verlag 2004

The onus on us? Stage one in developing an i-Trust model for our users.

This article describes a Joint Information Systems Committee (JISC)-funded project, conducted by a cross-disciplinary team, examining trust in information resources in the web environment employing a literature review and online Delphi study with follow-up community consultation. The project aimed to try to explain how users assess or assert trust in their use of resources in the web environment; to examine how perceptions of trust influence the behavior of information users; and to consider whether ways of asserting trust in information resources could assist the development of information literacy. A trust model was developed from the analysis of the literature and discussed in the consultation. Elements comprising the i-Trust model include external factors, internal factors and user's cognitive state. This article gives a brief overview of the JISC funded project which has now produced the i-Trust model (Pickard et. al. 2010) and focuses on issues of particular relevance for information providers and practitioners

Review: Access in the academy: Bringing ATI and FOI to academic research

This article reviews Access in the Academy: Bringing ATI and FOI to academic research