Dealing with mobility: Understanding access anytime, anywhere

The rapid and accelerating move towards the adoption and use of mobile technologies has increasingly provided people and organisations with the ability to work away from the office and on the move. The new ways of working afforded by these technologies are often characterised in terms of access to information and people ‘anytime, anywhere’. This paper presents a study of mobile workers that highlights different facets of access to remote people and information, and different facets of anytime, anywhere. Four key factors in mobile work are identified from the study: the role of planning, working in ‘dead time’, accessing remote technological and informational resources, and monitoring the activities of remote colleagues. By reflecting on these issues, we can better understand the role of technology and artefact use in mobile work and identify the opportunities for the development of appropriate technological solutions to support mobile workers

How Push-To-Talk Makes Talk Less Pushy

This paper presents an exploratory study of college-age students using two-way, push-to-talk cellular radios. We describe the observed and reported use of cellular radio by the participants. We discuss how the half-duplex, lightweight cellular radio communication was associated with reduced interactional commitment, which meant the cellular radios could be used for a wide range of conversation styles. One such style, intermittent conversation, is characterized by response delays. Intermittent conversation is surprising in an audio medium, since it is typically associated with textual media such as instant messaging. We present design implications of our findings.Comment: 10 page

Visual Scoping and Personal Space on Shared Tabletop Surfaces

Information is often shared between participants in meetings using a projector or a large display. Shared touch-based tabletop surface is an emerging technology. The shared display may not be able to accommodate all the information that participants want on the display. Moreover, large amounts of displayed information increase the complexity and clutter making it harder for participants to locate specific pieces of information. Key challenges are thus how to eliminate or hide irrelevant information and how participants can add information without distracting the other participants unintentionally. This study reports a novel approach that addresses these challenges by globally hiding information that is not relevant to all participants by introducing a private area on the public display

Mobility is the Message: Experiments with Mobile Media Sharing

This thesis explores new mobile media sharing applications by building, deploying, and studying their use. While we share media in many different ways both on the web and on mobile phones, there are few ways of sharing media with people physically near us. Studied were three designed and built systems: Push!Music, Columbus, and Portrait Catalog, as well as a fourth commercially available system – Foursquare. This thesis offers four contributions: First, it explores the design space of co-present media sharing of four test systems. Second, through user studies of these systems it reports on how these come to be used. Third, it explores new ways of conducting trials as the technical mobile landscape has changed. Last, we look at how the technical solutions demonstrate different lines of thinking from how similar solutions might look today. Through a Human-Computer Interaction methodology of design, build, and study, we look at systems through the eyes of embodied interaction and examine how the systems come to be in use. Using Goffman’s understanding of social order, we see how these mobile media sharing systems allow people to actively present themselves through these media. In turn, using McLuhan’s way of understanding media, we reflect on how these new systems enable a new type of medium distinct from the web centric media, and how this relates directly to mobility. While media sharing is something that takes place everywhere in western society, it is still tied to the way media is shared through computers. Although often mobile, they do not consider the mobile settings. The systems in this thesis treat mobility as an opportunity for design. It is still left to see how this mobile media sharing will come to present itself in people’s everyday life, and when it does, how we will come to understand it and how it will transform society as a medium distinct from those before. This thesis gives a glimpse at what this future will look like

Affective gesture feedback Instant Messaging on handhelds

Mobile devices and mobile networks are becoming more data-centric (evident in Japanese I-mode) even as mobile network voice Average Revenue Per User are declining, new stream of data services are required which must take cognisance of handhelds features albeit their small screen estate and input/output limitations. A text only Instant Messaging (IM) built on the Internet Engineering Task Force open standard Session Initiation Protocol (SIP) and SIP for Instant Messaging and Presence Leveraging Extensions (SIMPLE) has been developed in line with our novel introduction of a user-defined text Hotkey feature. Given that text communication possesses expressive discourse with some presence level, we seek to show that one-click text-gesture fast-tracking enhances text communication further. For this study, we are taking a hybrid quantitative and qualitative approach. Initial results have shown that an Affective Gesture approach is more likely to improve IM chat spontaneity/response rate. Enhanced input mechanisms for handheld IM system are expected to increase co-presence between handheld users and their desktop-based counterparts while in a synchronous discussion.Telkom, Cisco, THRIPDepartment of HE and Training approved lis

Co-present photo sharing on mobile devices

This dissertation researches current approaches to photo sharing. We have found that most current methods of photo sharing are not as compelling as traditional photo sharing - with the increasing in popularity of digital photography, consumers do not print photos as often as before and thus typically require a group display (such as a PC) to view their photographs collectively. This dissertation describes a mobile application that attempts to support traditional photo sharing activities by allowing users to share photos with other co-present users by synchronizing the display on multiple mobile devices. Various floor control policies (software locks that determine when someone can control the displays) were implemented. The behaviour of groups of users was studied to determine how people would use this application for sharing photos and how various floor control policies affect this behaviour

A Framework for collaborative writing with recording and post-meeting retrieval capabilities

From a HCI perspective, elucidating and supporting the context in which collaboration takes place is key to implementing successful collaborative systems. Synchronous collaborative writing usually takes place in contexts involving a “meeting” of some sort. Collaborative writing meetings can be face-to-face or, increasingly, remote Internet-based meetings. The latter presents software developers with the possibility of incorporating multimedia recording and information retrieval capabilities into the collaborative environment. The collaborative writing that ensues can be seen as an activity encompassing asynchronous as well as synchronous aspects. In order for revisions, information retrieval and other forms of post-meeting, asynchronous work to be effectively supported, the synchronous collaborative editor must be able to appropriately detect and record meeting metadata. This paper presents a collaborative editor that supports recording of user actions and explicit metadata production. Design and technical implications of introducing such capabilities are discussed with respect to document segmentation, consistency control, and awareness mechanisms