Research Directions, Challenges and Issues in Opinion Mining

Rapid growth of Internet and availability of user reviews on the web for any product has provided a need for an effective system to analyze the web reviews. Such reviews are useful to some extent, promising both the customers and product manufacturers. For any popular product, the number of reviews can be in hundreds or even thousands. This creates difficulty for a customer to analyze them and make important decisions on whether to purchase the product or to not. Mining such product reviews or opinions is termed as opinion mining which is broadly classified into two main categories namely facts and opinions. Though there are several approaches for opinion mining, there remains a challenge to decide on the recommendation provided by the system. In this paper, we analyze the basics of opinion mining, challenges, pros & cons of past opinion mining systems and provide some directions for the future research work, focusing on the challenges and issues

CHORUS Deliverable 2.1: State of the Art on Multimedia Search Engines

Based on the information provided by European projects and national initiatives related to multimedia search as well as domains experts that participated in the CHORUS Think-thanks and workshops, this document reports on the state of the art related to multimedia content search from, a technical, and socio-economic perspective. The technical perspective includes an up to date view on content based indexing and retrieval technologies, multimedia search in the context of mobile devices and peer-to-peer networks, and an overview of current evaluation and benchmark inititiatives to measure the performance of multimedia search engines. From a socio-economic perspective we inventorize the impact and legal consequences of these technical advances and point out future directions of research

Cyber-crime Science = Crime Science + Information Security

Cyber-crime Science is an emerging area of study aiming to prevent cyber-crime by combining security protection techniques from Information Security with empirical research methods used in Crime Science. Information security research has developed techniques for protecting the confidentiality, integrity, and availability of information assets but is less strong on the empirical study of the effectiveness of these techniques. Crime Science studies the effect of crime prevention techniques empirically in the real world, and proposes improvements to these techniques based on this. Combining both approaches, Cyber-crime Science transfers and further develops Information Security techniques to prevent cyber-crime, and empirically studies the effectiveness of these techniques in the real world. In this paper we review the main contributions of Crime Science as of today, illustrate its application to a typical Information Security problem, namely phishing, explore the interdisciplinary structure of Cyber-crime Science, and present an agenda for research in Cyber-crime Science in the form of a set of suggested research questions

Harnessing the power of the general public for crowdsourced business intelligence: a survey

International audienceCrowdsourced business intelligence (CrowdBI), which leverages the crowdsourced user-generated data to extract useful knowledge about business and create marketing intelligence to excel in the business environment, has become a surging research topic in recent years. Compared with the traditional business intelligence that is based on the firm-owned data and survey data, CrowdBI faces numerous unique issues, such as customer behavior analysis, brand tracking, and product improvement, demand forecasting and trend analysis, competitive intelligence, business popularity analysis and site recommendation, and urban commercial analysis. This paper first characterizes the concept model and unique features and presents a generic framework for CrowdBI. It also investigates novel application areas as well as the key challenges and techniques of CrowdBI. Furthermore, we make discussions about the future research directions of CrowdBI

Computing multi-dimensional trust by mining E-commerce feedback comments

Reputation-based trust models are widely used in e-commerce applications, and feedback ratings are aggregated to compute sellers' reputation trust scores. The “all good reputation” problem however is prevalent in current reputation systems - reputation scores are universally high for sellers and it is difficult for potential buyers to select trustworthy sellers. In this thesis, based on the observation that buyers often express opinions openly in free text feedback comments, we have proposed CommTrust, a multi-dimensional trust evaluation model, for computing comprehensive trust profiles for sellers in e-commerce applications. Different from existing multi-dimensional trust models, we compute dimension trust scores and dimension weights automatically via extracting dimension ratings from feedback comments. Based on the dependency relation parsing technique, we have proposed Lexical-LDA (Lexical Topic Modelling based approach) and DR-mining (Lexical Knowledge based approach) approaches to mine feedback comments for dimension rating profiles. Both approaches achieve significantly higher accuracy for extracting dimension ratings from feedback comments than a commonly used opinion mining approach. Extensive experiments on eBay and Amazon data demonstrate that CommTrust can effectively address the “all good reputation” issue and rank sellers effectively. To the best of our knowledge, our research demonstrates the novel application of combining natural language processing with opinion mining and summarisation techniques in trust evaluation for e-commerce applications

Active caching for recommender systems

Web users are often overwhelmed by the amount of information available while carrying out browsing and searching tasks. Recommender systems substantially reduce the information overload by suggesting a list of similar documents that users might find interesting. However, generating these ranked lists requires an enormous amount of resources that often results in access latency. Caching frequently accessed data has been a useful technique for reducing stress on limited resources and improving response time. Traditional passive caching techniques, where the focus is on answering queries based on temporal locality or popularity, achieve a very limited performance gain. In this dissertation, we are proposing an ‘active caching’ technique for recommender systems as an extension of the caching model. In this approach estimation is used to generate an answer for queries whose results are not explicitly cached, where the estimation makes use of the partial order lists cached for related queries. By answering non-cached queries along with cached queries, the active caching system acts as a form of query processor and offers substantial improvement over traditional caching methodologies. Test results for several data sets and recommendation techniques show substantial improvement in the cache hit rate, byte hit rate and CPU costs, while achieving reasonable recall rates. To ameliorate the performance of proposed active caching solution, a shared neighbor similarity measure is introduced which improves the recall rates by eliminating the dependence on monotinicity in the partial order lists. Finally, a greedy balancing cache selection policy is also proposed to select most appropriate data objects for the cache that help to improve the cache hit rate and recall further

Adaptive Management of Multimodel Data and Heterogeneous Workloads

Data management systems are facing a growing demand for a tighter integration of heterogeneous data from different applications and sources for both operational and analytical purposes in real-time. However, the vast diversification of the data management landscape has led to a situation where there is a trade-off between high operational performance and a tight integration of data. The difference between the growth of data volume and the growth of computational power demands a new approach for managing multimodel data and handling heterogeneous workloads. With PolyDBMS we present a novel class of database management systems, bridging the gap between multimodel database and polystore systems. This new kind of database system combines the operational capabilities of traditional database systems with the flexibility of polystore systems. This includes support for data modifications, transactions, and schema changes at runtime. With native support for multiple data models and query languages, a PolyDBMS presents a holistic solution for the management of heterogeneous data. This does not only enable a tight integration of data across different applications, it also allows a more efficient usage of resources. By leveraging and combining highly optimized database systems as storage and execution engines, this novel class of database system takes advantage of decades of database systems research and development. In this thesis, we present the conceptual foundations and models for building a PolyDBMS. This includes a holistic model for maintaining and querying multiple data models in one logical schema that enables cross-model queries. With the PolyAlgebra, we present a solution for representing queries based on one or multiple data models while preserving their semantics. Furthermore, we introduce a concept for the adaptive planning and decomposition of queries across heterogeneous database systems with different capabilities and features. The conceptual contributions presented in this thesis materialize in Polypheny-DB, the first implementation of a PolyDBMS. Supporting the relational, document, and labeled property graph data model, Polypheny-DB is a suitable solution for structured, semi-structured, and unstructured data. This is complemented by an extensive type system that includes support for binary large objects. With support for multiple query languages, industry standard query interfaces, and a rich set of domain-specific data stores and data sources, Polypheny-DB offers a flexibility unmatched by existing data management solutions

“WARES”, a Web Analytics Recommender System

Il est difficile d'imaginer des entreprises modernes sans analyse, c'est une tendance dans les entreprises modernes, même les petites entreprises et les entrepreneurs individuels commencent à utiliser des outils d'analyse d'une manière ou d'une autre pour leur entreprise. Pas étonnant qu'il existe un grand nombre d'outils différents pour les différents domaines, ils varient dans le but de simples statistiques d'amis et de visites pour votre page Facebook à grands et sophistiqués dans le cas des systèmes conçus pour les grandes entreprises, ils pourraient être shareware ou payés. Parfois, vous devez passer une formation spéciale, être un spécialiste certifiés, ou même avoir un diplôme afin d'être en mesure d'utiliser l'outil d'analyse. D'autres outils offrent une interface d’utilisateur simple, avec des tableaux de bord, pour satisfaire leur compréhension d’information pour tous ceux qui les ont vus pour la première fois. Ce travail sera consacré aux outils d'analyse Web. Quoi qu'il en soit pour tous ceux qui pensent à utiliser l'analyse pour ses propres besoins se pose une question: "quel outil doit je utiliser, qui convient à mes besoins, et comment payer moins et obtenir un gain maximum". Dans ce travail je vais essayer de donner une réponse sur cette question en proposant le système de recommandation pour les outils analytiques web –WARES, qui aideront l'utilisateur avec cette tâche "simple". Le système WARES utilise l'approche hybride, mais surtout, utilise des techniques basées sur le contenu pour faire des suggestions. Le système utilise certains ratings initiaux faites par utilisateur, comme entrée, pour résoudre le problème du “démarrage à froid”, offrant la meilleure solution possible en fonction des besoins des utilisateurs. Le besoin de consultations coûteuses avec des experts ou de passer beaucoup d'heures sur Internet, en essayant de trouver le bon outil. Le système lui–même devrait effectuer une recherche en ligne en utilisant certaines données préalablement mises en cache dans la base de données hors ligne, représentée comme une ontologie d'outils analytiques web existants extraits lors de la recherche en ligne précédente.It is hard to imagine modern business without analytics; it is a trend in modern business, even small companies and individual entrepreneurs start using analytics tools, in one way or another, for their business. Not surprising that there exist many different tools for different domains, they vary in purpose from simple friends and visits statistic for your Facebook page, to big and sophisticated systems designed for the big corporations, they could be free or paid. Sometimes you need to pass special training, be a certified specialist, or even have a degree to be able to use analytics tool, other tools offers simple user interface with dashboards for easy understanding and availability for everyone who saw them for the first time. Anyway, for everyone who is thinking about using analytics for his/her own needs stands a question: “what tool should I use, which one suits my needs and how to pay less and get maximum gain”. In this work, I will try to give an answer to this question by proposing a recommender tool, which will help the user with this “simple task”. This paper is devoted to the creation of WARES, as reduction from Web Analytics REcommender System. Proposed recommender system uses hybrid approach, but mostly, utilize content–based techniques for making suggestions, while using some user’s ratings as an input for “cold start” search. System produces recommendations depending on user’s needs, also allowing quick adjustments in selection without need of expensive consultations with experts or spending lots of hours for Internet search, trying to find out the right tool. The system itself should perform as an online search using some pre–cached data in offline database, represented as an ontology of existing web analytics tools, extracted during the previous online search

The Proceedings of 14th Australian Digital Forensics Conference, 5-6 December 2016, Edith Cowan University, Perth, Australia

Conference Foreword This is the fifth year that the Australian Digital Forensics Conference has been held under the banner of the Security Research Institute, which is in part due to the success of the security conference program at ECU. As with previous years, the conference continues to see a quality papers with a number from local and international authors. 11 papers were submitted and following a double blind peer review process, 8 were accepted for final presentation and publication. Conferences such as these are simply not possible without willing volunteers who follow through with the commitment they have initially made, and I would like to take this opportunity to thank the conference committee for their tireless efforts in this regard. These efforts have included but not been limited to the reviewing and editing of the conference papers, and helping with the planning, organisation and execution of the conference. Particular thanks go to those international reviewers who took the time to review papers for the conference, irrespective of the fact that they are unable to attend this year. To our sponsors and supporters a vote of thanks for both the financial and moral support provided to the conference. Finally, to the student volunteers and staff of the ECU Security Research Institute, your efforts as always are appreciated and invaluable. Yours sincerely, Conference Chair Professor Craig Valli Director, Security Research Institut

Decision Support Systems

Decision support systems (DSS) have evolved over the past four decades from theoretical concepts into real world computerized applications. DSS architecture contains three key components: knowledge base, computerized model, and user interface. DSS simulate cognitive decision-making functions of humans based on artificial intelligence methodologies (including expert systems, data mining, machine learning, connectionism, logistical reasoning, etc.) in order to perform decision support functions. The applications of DSS cover many domains, ranging from aviation monitoring, transportation safety, clinical diagnosis, weather forecast, business management to internet search strategy. By combining knowledge bases with inference rules, DSS are able to provide suggestions to end users to improve decisions and outcomes. This book is written as a textbook so that it can be used in formal courses examining decision support systems. It may be used by both undergraduate and graduate students from diverse computer-related fields. It will also be of value to established professionals as a text for self-study or for reference