MOOCs as an Alternative for Teacher Professional Development. Examining Learner Persistence in One Chinese MOOC

Massive Open Online Courses (MOOCs) have developed into a significant international movement, showing great promise in addressing equity, quality, and efficiency issues in global education. To date, many MOOCs have been developed specifically for teacher professional development (TPD). In this regard, an important empirical question remains to be addressed: How and to what extent can MOOCs support equity, quality, and efficiency in teacher professional development? To help fill this knowledge gap, this study, conducted from 2014 to 2016, focused on persistent teacher-learners in a TPD MOOC that was offered for seven consecutive rounds by the X-Learning Center of Peking University. The study found that more than 15% of the 105,383 teachers who enrolled in this MOOC were persistent teacher-learners, defined as learners who enrolled in multiple rounds. Data analysis showed that these persistent Keywords: MOOC, teacher professional development, persistent teacher-learners, self-regulated learning teacher-learners had diverse motivations for re-enrollment, including refreshing conceptual understanding, achieving higher scores, earning course certification, and discussing practical problems. The study also found that the persistent teacher learners developed self-regulated learning skills in the course of multiple rounds of the MOOC and showed significantly higher learning achievement than one-time enrollees. Qualitative and quantitative analysis of both clicklog data and interview data revealed additional insights into the persistent teacherlearners’ learning within the MOOC and their real-world teaching practice beyond the MOOC. Overall, this study contributes to an improved understanding of the potential of MOOCs as an alternative TPD delivery mode in developing countries and sheds light on the future design of effective TPD through MOOCs.This work was created with financial support from the UK Government’s Department for International Development and the International Development Research Centre, Canada. The views expressed in this work are those of the authors and do not necessarily represent those of the UK Government’s Department for International Development; the International Development Research Centre, Canada or its Board of Governors; or the Foundation for Information Technology Education and Developmen

Examining the use of prompts to facilitate self-regulated learning in Massive Open Online Courses

The limited instructional support in Massive Open Online Courses (MOOCs) inherently demands learners to selfregulate their learning. MOOC research shows that learners are more successful when they engage in selfregulated learning (SRL) behaviors such as planning what to study and reviewing study materials. However, many learners struggle with SRL. In this study, we examined the effect of two types of SRL prompts (i.e., questions or a combination of questions and recommendations) on SRL activities, course engagement, and performance in MOOCs. Learners either received questions supporting SRL, questions supporting SRL followed by recommendations, or neither questions supporting SRL nor recommendations. Log data was used to examine learners’ behavior in the MOOCs. Results showed the SRL prompts, in general, are effective in enhancing SRLrelated activities and course engagement. However, the effectiveness of the SRL prompts may be influenced by the complexity of the MOOCs. The current study adds to the field of SRL by examining prompting as an approach to enhance SRL in MOOCs

A mixed method approach to studying self-regulated learning in MOOCs: combining trace data with interviews

To be successful in online education, learners should be able to self-regulate their learning due to the autonomy offered to them. Accurate measurement of learners’ self-regulated learning (SRL) in online education is necessary to determine which learners are in need of support and how to best offer support. Trace data is gathered automatically and unobtrusively during online education, and is therefore considered a valuable source to measure learners’ SRL. However, measuring SRL with trace data is challenging for two main reasons. First, without information on the how and why of learner behaviour it is difficult to interpret trace data correctly. Second, SRL activities outside of the online learning environment are not captured in trace data. To address these two challenges, we propose a mixed method approach with a sequential design. Such an approach is novel for the measurement of SRL. We present a pilot study in which we combined trace data with interview data to analyse learners’ SRL in online courses. In the interview, cued retrospective reporting was conducted by presenting learners with visualizations of their trace data. In the second part of the interview, learners’ activities outside of the online course environment were discussed. The results show that the mixed-method approach is indeed a promising approach to address the two described challenges. Suggestions for future research are provided, and include methodological considerations such as how to best visualize trace data for cued retrospective recall. &nbsp

Exploring the Lived Experiences of Teachers When Enrolled in an Asynchronous Certification Program: A Phenomenological Study

This phenomenological study explored the lived experiences of teachers when enrolled in an asynchronous pre-service educator certification program. This study was guided by John Keller’s theory of motivation, as it explained the motivational factors that influence the Attention, Relevance, Confidence, and Satisfaction (ARCS) model for teachers who have completed an asynchronous educator certification program. A qualitative hermeneutical phenomenology design was combined with snowball and convenience sampling to enroll 10 participants from a school district in the Midwest. Responses from semi-structured individual interviews and a focus group with five participants were collected, and program description letters were obtained from all participants. The coding of all transcriptions helped in determining the study’s themes and subthemes. The themes identified in this study were lifestyle preference for asynchronous learning, procrastination of asynchronous learning, program competencies, technology challenges, community of the program, meaningless peer communication, external factors for self-motivation, and human connection. The findings of this study are relevant as they revealed the common experiences of pre-service teachers enrolled in the asynchronous educator certification program. The study\u27s conclusions included the communication and procrastination challenges participants faced and their motivations to overcome them and continue their program

Exploring the experiences of instructors teaching massive open online courses in tourism and hospitality: a mixed methods approach

Massive Open Online Courses (MOOCs) have existed as a disruptive educational phenomenon for nine years. Grounded in the roots of distance education, open education, Open Educational Resources, and OpenCourseWare, MOOCs have now survived various critics and have continued growing globally. Reports about MOOCs in both the press and scholarly publications began to grow significantly in 2013 (Sánchez-Vera, Leon Urrutia, & Davis, 2015; Zancanaro & Domingues, 2017) and, since then, more and more researchers have joined the discussions, developing them to explore various new topics. To contribute to the literature of MOOC studies, this doctoral thesis begins with an in-depth analysis of the background, history, growth, and vision, and proposes a tentative definition of MOOCs. Meanwhile, by conducting bibliometric research to review MOOC studies conducted between 2015 and 2017, this thesis fills in the gap that has existed due to a lack of systematic reviews of MOOC literature since 2015. The results of the bibliometric research summarised the relevant MOOC research into nine categories, including learner focused, commentary and concepts, case reports or evaluations, pedagogy, curriculum and design, course object focused, provider focused, technology, systematic review of literature, and learning analytics and big data. They also suggested a limited amount of provider focused research, which became the research interest and focus of this thesis. In the centre of the Europe, Swiss universities have marched forward in the MOOC movement, together with other over 550 universities (Shah, 2016) around the world. Università della Svizzera italiana (USI; Lugano, Switzerland), a Swiss public university, became a MOOC provider in 2015 and offered the first MOOC in the topic of eTourism: eTourism: Communication Perspectives. This doctoral thesis is closely related to this university-level initiative, which was dedicated to producing the first pilot MOOC at USI. Therefore, the cases chosen by this thesis are positioned in the discipline of tourism and hospitality. The first MOOC with a large audience taught artificial intelligence in 2011 (Zancanaro & Domingues, 2017). Nowadays, MOOCs have broken the barrier of space and time to educate the masses in a wide range of subjects. However, the provision of MOOCs in the subject of tourism and hospitality did not appear until 2013, when two MOOCs from two American universities became available. In the past four years since these MOOCs were launched, the number of tourism and hospitality MOOCs available in the market has remained limited (Tracey, Murphy, & Horton-Tognazzini, 2016). This scarcity contradicts the fact that tourism and hospitality is the field that contributes the most to the employment of the global workforce. Pressing problems, such as high turnover, seasonality, and new global challenges have urged for solutions to quickly training people working in this area to become available (Cantoni, Kalbaska, & Inversini, 2009). A call for more studies about tourism and hospitality MOOCs has emerged. The combined reality of the lack of studies regarding MOOC providers, opportunities for first-hand experience of producing a tourism MOOC in a university, and the deficiency in both the research and practises of tourism and hospitality MOOCs has inspired the direction of this thesis in regard to exploring MOOC instructors’ experiences, using cases in the field of tourism and hospitality. It cumulates six studies, using a mixed methods approach, to tackle the two main research objectives: to investigate at large the tourism and hospitality MOOC provisions between 2008 and 2015 and to report the experiences of Università della Svizzera italiana (USI) when producing the eTourism MOOC. In order, the first two studies in Chapter 3 of this thesis focus on tourism and hospitality MOOCs in general and produce a big picture context for the other four studies in Chapter 4. The first study proposes a conceptual framework through which to describe and analyse the course design of a MOOC and applies it to 18 tourism and hospitality MOOCs produced between 2008 and 2015. The second study then continues to interview six tourism and hospitality MOOC instructors, to describe their experiences and perspectives of teaching MOOCs. After exploring a holistic view of the overall development of MOOCs in tourism and hospitality and gaining a deep understanding of the instructors behind these offerings, this thesis introduces the experiences of one single MOOC provider: Università della Svizzera italiana (USI) in Chapter 4. It first introduces its overall implementation process (Study 3), and further elaborates three phases of this process: how it selected a suitable MOOC platform at the beginning (Study 4); how it assessed learner engagement in the MOOC (Study 5); and, eventually, how it evaluated the performance of the MOOC (Study 6). This thesis was written mainly from the perspective of eLearning, with the intention of benefiting its community of scholars and practitioners. It has contributed to the literature by developing a framework with which to review MOOCs (in Study 1), the implementation process of producing MOOCs (in Study 2), practical review schema of MOOC platforms (in Study 4), the MOOC Learner Engagement Online Survey (in Study 5), and how to use the Kirkpatrick model to evaluate MOOCs (in Study 6). These conceptual frameworks and experiential tools can benefit future researchers and practitioners. Meanwhile, due to its intimate connection with the field of tourism and hospitality, by directly using its cases, the research outputs of the six studies can also benefit the tourism and hospitality education and training sector as a reference for further action

Influence of employer support for professional development on MOOCs enrolment and completion: Results from a cross-course survey

Although the potential of open education and MOOCs for professional development is usually recognized, it has not yet been explored extensively. How far employers support non-formal learning is still an open question. This paper presents the findings of a survey-based study which focuses on the influence of employer support for (general) professional development on employees’ use of MOOCs. Findings show that employers are usually unaware that their employees are participating in MOOCs. In addition, employer support for general professional development is positively associated with employees completing MOOCs and obtaining certificates for them. However, the relationship between employer support and MOOC enrollment is less clear: workers who have more support from their employers tend to enroll in either a low or a high number of MOOCs. Finally, the promotion of a minimum of ICT skills by employers is shown to be an effective way of encouraging employee participation in the open education ecosystem.JRC.J.3-Information Societ

Essays on the Design of Inclusive Learning in Massive Open Online Courses, and Implications for Educational Futures

This thesis examines the tensions and contradictions of Massive Open Online Courses (MOOCs) as a force for more inclusive tertiary education, particularly for adults without a college degree in the United States. Through a multimethodological research approach yielding three discrete papers, presented as chapters, this work seeks to augment and clarify the existing MOOCs literature across conceptual, quantitative, and qualitative domains. The first paper develops a conceptual framework, ‘hegemonic design bias,’ that describes the socio-technical development ecosystem in which MOOCs are embedded. This framework helps account for why MOOCs have yet to serve as a democratising force in education by highlighting the processes and constraints that bias MOOC production toward the already well-educated. The potential economic implications of these developments are also considered. The second paper provides insight into how underrepresented learners are engaging with entry-level MOOCs. The exploration of learning analytic data from an initial sample of more than 260,000 enrolees through cluster analysis and multinomial logistic regression indicates that students without a college degree are more likely to be high-performing learners compared to college-educated students in these courses. Additionally, students from approximated lower socioeconomic backgrounds are no less likely to be successful than students from approximated middle and higher socioeconomic backgrounds in these courses. The third paper provides insight into the opportunities and challenges producers face in building inclusive MOOCs through a qualitative analysis of six semi-structured interviews. The interviews unearthed diverse conceptions of inclusion among producers that reflect a sincere normative commitment to make inclusive MOOCs, though the conceptions were quite distinct and fragmented. Producers were intentional about utilising best-practice pedagogy, as well as innovative program design, to include diverse learners. Innovative technology partners helped create interactive, unique experiences, but this also led to challenges in harmonising the design process and required the considerable influence of intermediary actors. To conclude, I briefly consider the implications of these findings for research, practice, and policy, with particular attention to how the public and social sectors can incentivise improved design of MOOCs with the specific intent of helping adults without college degrees develop human capital in order to remain economically resilient amidst the disruptions of skills-biased technological change.Gates Cambridge Trus

MOOCs for Development? A Study of Indian Learners and their Experiences in Massive Open Online Courses

The study outlined in this thesis provides an account of the demographics, motivations and experiences of Indian learners in Massive Open Online Courses (MOOCs) comparing the UK-based platform FutureLearn and the Indian platform NPTEL (The National Programme on Technology Enhanced Learning). A sequential mixed-methods approach was adopted. A web-based survey (n=2373) was used to collect demographical data and evidence of respondents’ perceptions about their motivations for taking a MOOC, their learning experiences, and any challenges they may have faced while taking a MOOC. The survey phase was followed by 30 semi-structured interviews with learners from both platforms, adding a rich level of qualitative data to the study, revealing the varied experiences and backgrounds of MOOC learners from India. Analysis of the collected data suggests that learners from India tend to be male, younger, more likely to be in formal education, and more educated than participants featured in many existing studies on MOOC learner demographics. Further, the current study outlined several demographic and motivational differences between learners on FutureLearn and NPTEL, likely to be attributable to the distinct objectives of the two platforms. A more in-depth exploration of learners’ experiences suggested that a diverse group of people, particularly on the FutureLearn platform, are using MOOCs to learn more about areas of personal interest, and, in some cases, using FutureLearn resources to assist in their teaching practice. Conversely, learners on the NPTEL platform, who tended to experience more technical challenges such as connectivity issues, were using MOOCs as a supplement to their formal studies, to make up for some of the systemic lack of quality education in many Indian universities. This thesis suggests that educational technology, in the form of MOOCs, might not necessarily be widening participation in education in a Global South context like India. However, it offers a unique insight into the experiences of learners from India, and provides practical recommendations on how best to serve the needs of the varied Indian learners that make use of MOOCs