Form, Function and Etiquette – Potential Users’ Perspectives on Social Domestic Robots

Social Domestic Robots (SDRs) will soon be launched en masse among commercial markets. Previously, social robots only inhabited scientific labs; now there is an opportunity to conduct experiments to investigate human-robot relationships (including user expectations of social interaction) within more naturalistic, domestic spaces, as well as to test models of technology acceptance. To this end we exposed 20 participants to advertisements prepared by three robotics companies, explaining and “pitching” their SDRs’ functionality (namely, Pepper by SoftBank; Jibo by Jibo, Inc.; and Buddy by Blue Frog Robotics). Participants were interviewed and the data was thematically analyzed to critically examine their initial reactions, concerns and impressions of the three SDRs. Using this approach, we aim to complement existing survey results pertaining to SDRs, and to try to understand the reasoning people use when evaluating SDRs based on what is publicly available to them, namely, advertising. Herein, we unpack issues raised concerning form/function, security/privacy, and the perceived emotional impact of owning an SDR. We discuss implications for the adequate design of socially engaged robotics for domestic applications, and provide four practical steps that could improve the relationships between people and SDRs. An additional contribution is made by expanding existing models of technology acceptance in domestic settings with a new factor of privacy

Exploring Children’s Beliefs for Adoption or Rejection of Domestic Social Robots

With social robots entering the consumer market, there is a growing need to study child-robot interaction in a domestic environment. Therefore, the aim of this study was to explore children’s beliefs that underlie their intended adoption or rejection of a social robot for use in their homes. Based on a content analysis of data from 87 children, we found that hedonic beliefs (i.e., the belief that having a robot at home is pleasurable) were the most mentioned beliefs for domestic adoption of a social robot. More specifically, companionship was an often-mentioned hedonic belief. Social beliefs were rarely mentioned. If children mentioned beliefs for rejecting the robot, they often referred to family members and family composition. The findings of this exploratory study thus suggest that children’s hedonic beliefs play a central role in their intended adoption of a social robot in a domestic environment

A Qualitative Study on Co-designing a Domestic Robot with Senior People: Attitudinal Differences Among the Profiles of Boomers and the Silent Generation

L'integrazione dei robot domestici nella vita degli anziani riflette una possibile soluzione per fornire un'adeguata assistenza a una popolazione sempre più anziana. Tuttavia, non è ancora ben chiaro come gli anziani percepiscano i robot domestici e se siano effettivamente disposti ad adottarli nelle loro case. Questo articolo analizza gli atteggiamenti degli anziani nei confronti dei robot domestici, mostrando i risultati di uno studio qualitativo condotto durante un'esperienza di co-progettazione di un robot prototipo, su un campione sociologico di 30 ultrasessantacinquenni residenti a Genova, in Italia. I risultati mostrano come gli atteggiamenti nei confronti del robot differiscono a causa di caratteristiche individuali e strutturali, ma soprattutto per fattori generazionali e culturali, in particolare tra i baby boomer più giovani e gli intervistati più anziani. In conclusione, il nostro studio fornisce suggerimenti interessanti per progettisti e ingegneri per considerare le differenze generazionali come fattori predittivi di accettazione dei robot domestici da parte degli utenti senior.Integrating domestic robots into the lives of older adults reflects a possible solution to provide adequate caregiving to an increasingly ageing population. Still, it is unclear how older adults perceive domestic robots and whether they are willing to adopt them into their homes. This paper analyses the attitudes of older adults towards domestic robots by proving the results of a qualitative study conducted during an experience of co-designing a robotic prototype, addressing 30 community-dwelling over-65s who are residents in Genoa, Italy. Our results show how attitudes toward the robot differ both due to individual and structural characteristics, but especially owing to generational and cultural factors, particularly between younger-old Baby Boomers and older old respondents. In conclusion, our study provides interesting suggestions for designers and engineers to consider generational differences as predictive factors of acceptance of domestic robots by senior end-users

Studying robots outside the lab:HRI as ethnography

As more and more robots enter our social world, there is a strong need for further field studies of humanrobot interaction. Based on a two-year ethnographic study of the implementation of a South Korean socially assistive robot in Danish elderly care, this paper argues that empirical and ethnographic studies will enhance the understanding of the adaptation of robots in real-life settings. Furthermore, the paper emphasizes how users and the context of use matters to this adaptation, as it is shown that roboticists are unable to control how their designs are implemented and how the sociality of social robots is inscribed by its users in practice. This paper can be seen as a contribution to long-term studies of HRI. It presents the challenges of robot adaptation in practice and discusses the limitations of the present conceptual understanding of human-robot relations. The ethnographic data presented herein encourage a move away from static and linear descriptions of the implementation process toward more contextual and relational accounts of HRI

Long-Term Evaluation of a Telepresence Robot for the Elderly: Methodology and Ecological Case Study

Telepresence robotic systems are proposed in different contexts and specifically in the area of social robotics for assisting older adults at home. Similarly to other robotic systems, such robots are often designed and then evaluated in laboratory settings for a limited period of time. Lab-based evaluations present limitations because they do not take into account the different challenges imposed by the fielding of robotic solutions into real contexts for longer periods. In order to perform long-term experiments in real ecological settings it is very important to define a structured approach to assess the impact of a prolonged and constant use of the telepresence robot. This paper proposes a methodology in the area of elderly people support, called MARTA, for M ultidimensional A ssessment of telepresence R obo T for older A dults. It introduces the main variables of interest as well as the instruments and administration timeline for assessing relevant changes that may occur over time. MARTA is also validated in a one year-long case study during which a telepresence robot, called Giraff, has been deployed and iteratively assessed. The paper also provides remarks on the technology readiness and suggestions for its improvements

Will Your Household Adopt Your New Robot?

Domestic robots have slowly found their way into some of our homes and onto the shelves of major stores selling technical appliances. Who hasn’t already seen or heard of robots that vacuum or mow the lawn? As researchers in robotics, we feel this growing commercial success is a great opportunity to learn about robot adoption processes. Leaving the marketing buzz and usual fantasies about robot invasions aside, we are curious to find out how robots are perceived by users. Are robots revolutionizing people’s practices at home? Understanding the adoption of such robots is also central, as it helps to pinpoint crucial factors to be taken into account while designing new robots. Other questions we wish to consider include: What convinces people to adopt them? What stops people from adopting them? What features or concepts should be transferred to future robot generations? To answer these questions, we conducted an ethnographic study that analyzed how people adopted or rejected a vacuum-cleaning robot in their homes [1]. We gave a popular commercially available robot (iRobot’s Roomba) to nine households and observed them over a period of six months [2]. We recruited households with and without children, pets, and gardens. We analyzed cleaning habits before Roomba. We then observed how they evolved from the moment we brought them the robot: at installa- tion, after two weeks, and then two and four months after installation