Mobile network performance from user devices: A longitudinal, multidimensional analysis

Abstract. In the cellular environment, operators, researchers and end users have poor visibility into network performance for devices. Improving visibility is challenging because this performance depends factors that include carrier, access technology, signal strength, geographic location and time. Addressing this requires longitudinal, continuous and large-scale measurements from a diverse set of mobile devices and networks. This paper takes a first look at cellular network performance from this perspective, using 17 months of data collected from devices located throughout the world. We show that (i) there is significant variance in key performance metrics both within and across carriers; (ii) this variance is at best only partially explained by regional and time-of-day patterns; (iii) the stability of network performance varies substantially among carriers. Further, we use the dataset to diagnose the causes behind observed performance problems and identify additional measurements that will improve our ability to reason about mobile network behavior

Systems and Methods for Measuring and Improving End-User Application Performance on Mobile Devices

In today's rapidly growing smartphone society, the time users are spending on their smartphones is continuing to grow and mobile applications are becoming the primary medium for providing services and content to users. With such fast paced growth in smart-phone usage, cellular carriers and internet service providers continuously upgrade their infrastructure to the latest technologies and expand their capacities to improve the performance and reliability of their network and to satisfy exploding user demand for mobile data. On the other side of the spectrum, content providers and e-commerce companies adopt the latest protocols and techniques to provide smooth and feature-rich user experiences on their applications. To ensure a good quality of experience, monitoring how applications perform on users' devices is necessary. Often, network and content providers lack such visibility into the end-user application performance. In this dissertation, we demonstrate that having visibility into the end-user perceived performance, through system design for efficient and coordinated active and passive measurements of end-user application and network performance, is crucial for detecting, diagnosing, and addressing performance problems on mobile devices. My dissertation consists of three projects to support this statement. First, to provide such continuous monitoring on smartphones with constrained resources that operate in such a highly dynamic mobile environment, we devise efficient, adaptive, and coordinated systems, as a platform, for active and passive measurements of end-user performance. Second, using this platform and other passive data collection techniques, we conduct an in-depth user trial of mobile multipath to understand how Multipath TCP (MPTCP) performs in practice. Our measurement study reveals several limitations of MPTCP. Based on the insights gained from our measurement study, we propose two different schemes to address the identified limitations of MPTCP. Last, we show how to provide visibility into the end- user application performance for internet providers and in particular home WiFi routers by passively monitoring users' traffic and utilizing per-app models mapping various network quality of service (QoS) metrics to the application performance.PHDComputer Science & EngineeringUniversity of Michigan, Horace H. Rackham School of Graduate Studieshttps://deepblue.lib.umich.edu/bitstream/2027.42/146014/1/ashnik_1.pd

Identifying and diagnosing video streaming performance issues

On-line video streaming is an ever evolving ecosystem of services and technologies, where content providers are on a constant race to satisfy the users' demand for richer content and higher bitrate streams, updated set of features and cross-platform compatibility. At the same time, network operators are required to ensure that the requested video streams are delivered through the network with a satisfactory quality in accordance with the existing Service Level Agreements (SLA). However, tracking and maintaining satisfactory video Quality of Experience (QoE) has become a greater challenge for operators than ever before. With the growing popularity of content engagement on handheld devices and over wireless connections, new points-of-failure have added to the list of failures that can affect the video quality. Moreover, the adoption of end-to-end encryption by major streaming services has rendered previously used QoE diagnosis methods obsolete. In this thesis, we identify the current challenges in identifying and diagnosing video streaming issues and we propose novel approaches in order to address them. More specifically, the thesis initially presents methods and tools to identify a wide array of QoE problems and the severity with which they affect the users' experience. The next part of the thesis deals with the investigation of methods to locate under-performing parts of the network that lead to drop of the delivered quality of a service. In this context, we propose a data-driven methodology for detecting the under performing areas of cellular network with sub-optimal Quality of Service (QoS) and video QoE. Moreover, we develop and evaluate a multi-vantage point framework that is capable of diagnosing the underlying faults that cause the disruption of the user's experience. The last part of this work, further explores the detection of network performance anomalies and introduces a novel method for detecting such issues using contextual information. This approach provides higher accuracy when detecting network faults in the presence of high variation and can benefit providers to perform early detection of anomalies before they result in QoE issues.La distribución de vídeo online es un ecosistema de servicios y tecnologías, donde los proveedores de contenidos se encuentran en una carrera continua para satisfacer las demandas crecientes de los usuarios de más riqueza de contenido, velocidad de transmisión, funcionalidad y compatibilidad entre diferentes plataformas. Asimismo, los operadores de red deben asegurar que los contenidos demandados son entregados a través de la red con una calidad satisfactoria según los acuerdos existentes de nivel de servicio (en inglés Service Level Agreement o SLA). Sin embargo, la monitorización y el mantenimiento de un nivel satisfactorio de la calidad de experiencia (en inglés Quality of Experience o QoE) del vídeo online se ha convertido en un reto mayor que nunca para los operadores. Dada la creciente popularidad del consumo de contenido con dispositivos móviles y a través de redes inalámbricas, han aparecido nuevos puntos de fallo que se han añadido a la lista de problemas que pueden afectar a la calidad del vídeo transmitido. Adicionalmente, la adopción de sistemas de encriptación extremo a extremo, por parte de los servicios más importantes de distribución de vídeo online, ha dejado obsoletos los métodos existentes de diagnóstico de la QoE. En esta tesis se identifican los retos actuales en la identificación y diagnóstico de los problemas de transmisión de vídeo online, y se proponen nuevas soluciones para abordar estos problemas. Más concretamente, inicialmente la tesis presenta métodos y herramientas para identificar un conjunto amplio de problemas de QoE y la severidad con los que estos afectan a la experiencia de los usuarios. La siguiente parte de la tesis investiga métodos para localizar partes de la red con un rendimiento bajo que resultan en una disminución de la calidad del servicio ofrecido. En este contexto, se propone una metodología basada en el análisis de datos para detectar áreas de la red móvil que ofrecen un nivel subóptimo de calidad de servicio (en inglés Quality of Service o QoS) y QoE. Además, se desarrolla y se evalúa una solución basada en múltiples puntos de medida que es capaz de diagnosticar los problemas subyacentes que causan la alteración de la experiencia de usuario. La última parte de este trabajo explora adicionalmente la detección de anomalías de rendimiento de la red y presenta un nuevo método para detectar estas situaciones utilizando información contextual. Este enfoque proporciona una mayor precisión en la detección de fallos de la red en presencia de alta variabilidad y puede ayudar a los proveedores a la detección precoz de anomalías antes de que se conviertan en problemas de QoE.La distribució de vídeo online és un ecosistema de serveis i tecnologies, on els proveïdors de continguts es troben en una cursa continua per satisfer les demandes creixents del usuaris de més riquesa de contingut, velocitat de transmissió, funcionalitat i compatibilitat entre diferents plataformes. A la vegada, els operadors de xarxa han d’assegurar que els continguts demandats són entregats a través de la xarxa amb una qualitat satisfactòria segons els acords existents de nivell de servei (en anglès Service Level Agreement o SLA). Tanmateix, el monitoratge i el manteniment d’un nivell satisfactori de la qualitat d’experiència (en anglès Quality of Experience o QoE) del vídeo online ha esdevingut un repte més gran que mai per als operadors. Donada la creixent popularitat del consum de contingut amb dispositius mòbils i a través de xarxes sense fils, han aparegut nous punts de fallada que s’han afegit a la llista de problemes que poden afectar a la qualitat del vídeo transmès. Addicionalment, l’adopció de sistemes d’encriptació extrem a extrem, per part dels serveis més importants de distribució de vídeo online, ha deixat obsolets els mètodes existents de diagnòstic de la QoE. En aquesta tesi s’identifiquen els reptes actuals en la identificació i diagnòstic dels problemes de transmissió de vídeo online, i es proposen noves solucions per abordar aquests problemes. Més concretament, inicialment la tesi presenta mètodes i eines per identificar un conjunt ampli de problemes de QoE i la severitat amb la que aquests afecten a la experiència dels usuaris. La següent part de la tesi investiga mètodes per localitzar parts de la xarxa amb un rendiment baix que resulten en una disminució de la qualitat del servei ofert. En aquest context es proposa una metodologia basada en l’anàlisi de dades per detectar àrees de la xarxa mòbil que ofereixen un nivell subòptim de qualitat de servei (en anglès Quality of Service o QoS) i QoE. A més, es desenvolupa i s’avalua una solució basada en múltiples punts de mesura que és capaç de diagnosticar els problemes subjacents que causen l’alteració de l’experiència d’usuari. L’última part d’aquest treball explora addicionalment la detecció d’anomalies de rendiment de la xarxa i presenta un nou mètode per detectar aquestes situacions utilitzant informació contextual. Aquest enfoc proporciona una major precisió en la detecció de fallades de la xarxa en presencia d’alta variabilitat i pot ajudar als proveïdors a la detecció precoç d’anomalies abans de que es converteixin en problemes de QoE.Postprint (published version

Robust, Resilient Networked Communication in Challenged Environments

In challenged environments, digital communication infrastructure may be difficult or even impossible to access. This is especially true in rural and developing regions, as well as in any region during a time of political or environmental crisis. We advance the state of the art in wireless networking and security to design networks and applications that rapidly assess changing networking conditions to restore communication and provide local situational awareness. This dissertation examines new systems for responding to current and emerging needs for wireless networks. This work looks across the wireless ecosystem of widely deployed standards. We develop new tools to improve network assessment and to provide robust and reliable network communication. By incorporating new technological breakthroughs, such as the wide commercial success of Unmanned Aircraft Systems (UAS), we introduce novel methods and systems for existing wireless standards for these challenged networks. We assess how existing technologies and standards function in difficult environments: lacking end-end Internet connectivity, experiencing overload or other resource constraints, and operating in three dimensional space. Through this lens, we demonstrate how to optimize networks to serve marginalized communities outside of first world urban cities and make our networks resilient to natural and political crisis that threaten communication

Quality-aware Content Adaptation in Digital Video Streaming

User-generated video has attracted a lot of attention due to the success of Video Sharing Sites such as YouTube and Online Social Networks. Recently, a shift towards live consumption of these videos is observable. The content is captured and instantly shared over the Internet using smart mobile devices such as smartphones. Large-scale platforms arise such as YouTube.Live, YouNow or Facebook.Live which enable the smartphones of users to livestream to the public. These platforms achieve the distribution of tens of thousands of low resolution videos to remote viewers in parallel. Nonetheless, the providers are not capable to guarantee an efficient collection and distribution of high-quality video streams. As a result, the user experience is often degraded, and the needed infrastructure installments are huge. Efficient methods are required to cope with the increasing demand for these video streams; and an understanding is needed how to capture, process and distribute the videos to guarantee a high-quality experience for viewers. This thesis addresses the quality awareness of user-generated videos by leveraging the concept of content adaptation. Two types of content adaptation, the adaptive video streaming and the video composition, are discussed in this thesis. Then, a novel approach for the given scenario of a live upload from mobile devices, the processing of video streams and their distribution is presented. This thesis demonstrates that content adaptation applied to each step of this scenario, ranging from the upload to the consumption, can significantly improve the quality for the viewer. At the same time, if content adaptation is planned wisely, the data traffic can be reduced while keeping the quality for the viewers high. The first contribution of this thesis is a better understanding of the perceived quality in user-generated video and its influencing factors. Subjective studies are performed to understand what affects the human perception, leading to the first of their kind quality models. Developed quality models are used for the second contribution of this work: novel quality assessment algorithms. A unique attribute of these algorithms is the usage of multiple features from different sensors. Whereas classical video quality assessment algorithms focus on the visual information, the proposed algorithms reduce the runtime by an order of magnitude when using data from other sensors in video capturing devices. Still, the scalability for quality assessment is limited by executing algorithms on a single server. This is solved with the proposed placement and selection component. It allows the distribution of quality assessment tasks to mobile devices and thus increases the scalability of existing approaches by up to 33.71% when using the resources of only 15 mobile devices. These three contributions are required to provide a real-time understanding of the perceived quality of the video streams produced on mobile devices. The upload of video streams is the fourth contribution of this work. It relies on content and mechanism adaptation. The thesis introduces the first prototypically evaluated adaptive video upload protocol (LiViU) which transcodes multiple video representations in real-time and copes with changing network conditions. In addition, a mechanism adaptation is integrated into LiViU to react to changing application scenarios such as streaming high-quality videos to remote viewers or distributing video with a minimal delay to close-by recipients. A second type of content adaptation is discussed in the fifth contribution of this work. An automatic video composition application is presented which enables live composition from multiple user-generated video streams. The proposed application is the first of its kind, allowing the in-time composition of high-quality video streams by inspecting the quality of individual video streams, recording locations and cinematographic rules. As a last contribution, the content-aware adaptive distribution of video streams to mobile devices is introduced by the Video Adaptation Service (VAS). The VAS analyzes the video content streamed to understand which adaptations are most beneficial for a viewer. It maximizes the perceived quality for each video stream individually and at the same time tries to produce as little data traffic as possible - achieving data traffic reduction of more than 80%

NOTIFICATION !!!

All the content of this special edition is retrieved from the conference proceedings published by the European Scientific Institute, ESI. http://eujournal.org/index.php/esj/pages/view/books The European Scientific Journal, ESJ, after approval from the publisher re publishes the papers in a Special edition

NOTIFICATION !!!

All the content of this special edition is retrieved from the conference proceedings published by the European Scientific Institute, ESI. http://eujournal.org/index.php/esj/pages/view/books The European Scientific Journal, ESJ, after approval from the publisher re publishes the papers in a Special edition