Selected aspects of change adoption and of the functioning of business process management offices in enterprises

Enterprises adapt their activities and structures to the requirements of the environment. One such measure, aimed at a more complete implementation of environmental requirements, is the adoption of process orientation. To this end, organizations take a number of different steps, one of them being to establish a business process management office to support various internal initiatives and thus strengthen the overall performance of the organization. The aim of this article is to present, based on personal research, the actual measures taken by Polish process-managed enterprises. This study attempts to indicate, against the backdrop of the research, the course of action prevalent in these measures and the resulting restrictions

Método de Modelagem e Automação de Processos de Negócios Acadêmicos com BPMS: estudo de caso com BPMS Bizagi e IES UFSC

Este artigo apresenta a proposta de um método de modelagem e automação de processos de negócios que se adeque ao contexto de uma Instituição de Ensino Superior (IES). Foi o esforço inicial que fundamentou um projeto de pesquisa do Departamento de Informática e Estatística (INE) e a elaboração de material pedagógico para ministrar a recém criada disciplina de Modelagem e Automação de Processos de Negócios junto ao Bacharelado em Sistemas de Informação da UFSC. O método buscou alinhamento com os fundamentos da disciplina gerencial BPM (Business Process Management) e a notação de modelagem de processos de negócio BPMN 2.0 (Business Process Model and Notation). Como resultado, um processo de negócio do INE foi automatizado experimentalmente e o método foi documentado como um guia de modelagem com o BPMS (Business Process Management Suite) Bizagi. Está previsto colocar o processo em produção quando remodelado em um BPMS open source, o que vem sendo feito no respectivo projeto de pesquisa em andamento

Incorporating the Common Body of Knowledge for Business Process Management Certification in the MSIS Model Curriculum

Business Process Management (BPM) certification is a relatively new area in the Business Schools and other similar academic units and it appeared in the curriculum about a decade ago. Industry stakeholders and a small number of higher education institutions have provided professional training and certification in this area since the 1990’s. As more colleges and professional organizations develop courses, certificates, and programs in the BPM area, we hope to continue the dialogue between the academic and professional organizations to look at similarities and differences that may exist among the proposed BPM Common Body of Knowledge and guidelines proposed by professional organizations and existing academic IS model curriculum. This paper examines incorporating the BPM Common Body of Knowledge developed by the Association of Business Process Management Professionals, a leading BPM professional organization, in the MSIS model curriculum. The paper also identifies the gaps that exist in the MSIS model curriculum to cover the BPM Common Body of Knowledge

Business process management centre of excellence as a source of knowledge

The aim of this article is to present the functioning of the Business Process Management Centre of Excellence (BPM CoE) from a knowledge perspective. Empirical research has been carried out in an enterprise operating on the territory of Poland in 2017. The results revealed that enterprises with the implementation of process approach tend to maximize knowledge diffusion and develop organizational competencies via organizing Business Process Management Centre of Excellence in the world and in Poland. An increasing number of companies adopting a Business Process Management Centre of Excellence, which is a centre for process improvement and provides many good practical solutions

Modelagem e Automação do Processo de Negócio ‘Cadastro para Acesso ao SIASG’

Relatório com os artefatos resultantes da análise, design e automação de processo de negócio para o cadastro de acesso ao SIASG junto ao DPC/PROAD.Este relatório apresenta a modelagem e automação, em um BPMS (Business Process Management Suite), do processo de negócio Cadastro para Acesso ao SIASG. O processo apresentado é resultado obtido pela criação do Escritório de Automação de Processos de Negócios (EAPn) junto ao Laboratório de Sistema do Conhecimento (LSC) do Departamento de Informática e Estatística (INE) da UFSC. O método utilizado foi criado no EAPn e está alinhado com os fundamentos da disciplina gerencial Business Process Management (BPM) e a notação de modelagem de processos de negócio Business Process Model and Notation (BPMN) 2.0. O processo foi modelado com o guia de modelagem do EAPn para o BPMS Bizagi e remodelado, automatizado e implantado com o BPMS Bonita.Bolsistas disponibilizados pelo CTC - Centro Tecnológico e Laboratório Bridg

Organisation Culture and Business Process Management Success

A globally ageing population is more frequently required to utilize information systems as caregiving agencies and government policies adapt newer technologies to sustain efficiency. This unique user group commonly has difficulty with the solutions presented to them, and recent studies have focused on establishing the causes of these difficulties and possible solutions to them. However, these approaches are spread over a variety of technology domains (e.g. Mobile, Web, Desktop) and there seems to be little alignment between them, despite some obvious overlaps. In this paper, we conducted a systematic literature review to provide a structured overview of the current state of the literature regarding user interface development for elderly users over a variety of domains. Possibilities for future research and significant findings are also discussed

Modelagem e Automação do Processo de Negócio ‘Afastamento Exterior (Inclusive com Diárias e Passagens)’

Relatório com os artefatos resultantes da análise, design e automação de processo de negócio para o CTC da UFSC.Este relatório apresenta a modelagem e automação, em um BPMS (Business Process Management Suite), do processo de negócio Afastamento Exterior (Inclusive com Diárias e Passagens). O processo apresentado é resultado obtido pela criação do Escritório de Automação de Processos de Negócios (EAPn) junto ao Laboratório de Sistema do Conhecimento (LSC) do Departamento de Informática e Estatística (INE) da UFSC. O método utilizado foi criado no EAPn e está alinhado com os fundamentos da disciplina gerencial Business Process Management (BPM) e a notação de modelagem de processos de negócio Business Process Model and Notation (BPMN) 2.0. O processo foi modelado com o guia de modelagem do EAPn para o BPMS Bizagi e remodelado, automatizado e implantado com o BPMS Bonita.Bolsistas disponibilizados pelo CTC - Centro Tecnológic

Business process trends

Business process and business process management (BPM) concepts have matured over the years and new technology, concepts, standards and solutions appear. In this chapter we will therefore focus on the current and future process trends. We will elaborate on the importance of trends, the maturity of the subject, giving a perspective on what emerging trends, industry trends, mega trends are, what is hyped at the moment, and what has reached a market adoption where it has started to become the de facto standard in terms of mega trends that has achieved a dominant position by public acceptance