Reviewing literature on digitalization, business model innovation, and sustainable industry : past achievements and future promises

Digitalization is revolutionizing the way business is conducted within industrial value chains through the use of Internet of Things (IoT) technologies, intensive data exchange and predictive analytics. However, technological application on its own is not enough; profiting from digitalization requires business model innovation such as making the transition to advanced service business models. Yet, many research gaps remain in analyzing how industrial companies can leverage digitalization to transform their business models to achieve sustainability benefits. Specifically, challenges related to value creation, value delivery, and value capture components of business model innovation need further understanding as well as how alignment of these components drive sustainable industry initiatives. Thus, this special issue editorial attempts to take stock of the emerging research field through a literature review and providing a synthesis of special issue contributions. In doing so, we contribute by developing a framework that communicates and sets the direction for future research by linking digitalization, business model innovation, and sustainability in industrial settings.fi=vertaisarvioimaton|en=nonPeerReviewed

Smart City Digital Transformation Across Organisational Boundaries: A Resource Orchestration perspective

Smart City initiatives are gaining popularity, but their Digital Transformation (DT) process remains unclear. This paper investigates the DT process in Smart Cities through an empirical case study involving multiple government councils. We examine how stakeholders coordinate resources across organizational boundaries throughout the process. The paper presents a resource rationalization process model that promotes resourcefulness by enabling organizations to problematize, solve, and activate their resources. We provide insights into how councils shape resources, deploy common IoT systems, and transition from problem-solving to activation, despite differing short-term objectives. Resourcefulness is achieved theoretically by reshaping and reorganizing shared resources. Practically, this study offers practitioners guidance on restructuring, bundling, and leveraging resources to attain positive outcomes from DT, even with diverse objectives

Unlashing the next Wave of Business Models in the Internet of Things Era: New Directions for a Research Agenda based on a Systematic Literature Review

Pervasive digitization of products and services open additional avenues for the next wave of business model opportunities. Most of firms are aware of the monetization potentials that the Internet of Things has to offer, however, they still struggle to create a compelling value propositions. Despite the attention of both research and practice onto business models and the IoT, only few concepts and research endeavors regarding their intersections exist. This paper tends to unleash the specificity of the business models within the IoT technologies, and motivate new, ecosystem, perspective for upcoming research. Following a rigorous methodology for a comprehensive and systematic literature review, we develop five literature clusters related to the IoT-driven business model research, evaluate and analyze the papers within clusters, and finally identify the gaps and propose directions for future research

Navigating the Digital Frontier: A Literature Review on Business Digitalization

The rise of digital technology has compelled organizations to undergo significant changes or, at the very least, reassess their operational strategies. Many major corporations have poured significant financial resources into what is commonly referred to as "Digitalization." Digital transformation has become an imperative for businesses that want to survive and thrive in an ever-changing world. Faced with the rise of digital technology, organizations must imperatively adapt their processes, products and services to meet new customer expectations and remain competitive. Digitalization, the integration of digital technologies into various aspects of life and business, has revolutionized industries across the globe. Key components of this transformation include big data, artificial intelligence (AI), cloud computing, Internet of Things (IoT), and machine learning (ML) ,but even if Digitalization offers numerous benefits, including increased efficiency, innovation, and improved customer experiences, it also presents challenges such as security risks, the digital divide, technological dependency, and ethical considerations. Addressing these limitations is crucial to harnessing the full potential of digital technologies for positive societal impact. The objective of our article is to present a literature review on digitalization and provides an overview of the notable constraints and obstacles associated with digitalization and its advancement. It delves into the challenges related to the demand for digital resources, as well as the efficient and effective utilization thereof

Navigating the Digital Frontier: A Literature Review on Business Digitalization

The rise of digital technology has compelled organizations to undergo significant changes or, at the very least, reassess their operational strategies. Many major corporations have poured significant financial resources into what is commonly referred to as "Digitalization." Digitalization, the integration of digital technologies into various aspects of life and business, has revolutionized industries across the globe, but even if Digitalization offers numerous benefits, including increased efficiency, innovation, and improved customer experiences, it also presents challenges such as security risks, the digital divide, technological dependency, and ethical considerations. The objective of our article is to present a literature review on digitalization and provide an overview of the notable constraints and obstacles associated with digitalization and its advancement. The literature review concerning digitalization was conducted through a systematic search across various research databases and platforms including but not limited to ScienceDirect, Google Scholar, and ACM Digital Library. Articles, research papers, books, and conference proceedings published between 2012 and 2024 were considered for inclusion in the review. Synthesizing and analyzing information from various publications and authors revealed a comprehensive understanding of the challenges and opportunities associated with digitalization. The results highlighted common themes such as security risks, the digital divide, technological dependency, ethical considerations, and the demand for digital resources. Additionally, the review identified key strategies for addressing these challenges and leveraging digital technologies for positive societal impact

Digital transformation and disruption: threat or opportunity for the traditional insurance incumbents?

Digital technology often destroys value. What happens is, for some companies to become market winners and for others, digital technology turns to be the reason of their failure. There is one clear winner coming out from this battle: consumers. Traditional insurance business model seemed resilient from digital technology. However, this resilience is not lasting forever. Actually, it is now starting to collapse. Digital is transforming the way products and services are served to the customers and also the underlying business models. Big data and analytics, Internet of Things (IoT), Automated Driver Assistance Systems (ADAS) are just some of the forces analyzed in this research that are disrupting the traditional insurance market and that are slowly shaping a new competition landscape with the emergence of Ecosystems. This new market situation can turn to be a great opportunity for some insurance company, but as it will be explained in this thesis, the success will not be evenly shared. What will make the difference is the speed and decisive motivation at which incumbents will embrace and actuate the change

Digital Innovation towards a Service-Dominant Business: A Clinical Inquiry into Georgia Pacific\u27s Connected Restroom Initiative

The rapid and pervasive digitalization of businesses has spawned value creation by changing the nature and structure of products and services. At the same time, organizations have been challenged to cope with dynamic business landscapes as they apply digital technologies to renew their competitive positions. In this context, we aim to explore how organizations develop digital innovation initiatives to transform a traditional product-dominant business towards a service-dominant one and how the initiatives are constituted and entangled within and across the initiative stages. Based on close collaboration with Georgia-Pacific Consumer Products Professional Division (GP PRO), we explore the path trajectory of the organization’s strategic connected restroom initiative through four stages: (idea-focus) initiation, (technology-focus) experimentation, (customer-focus) commercialization, and (process-focus) organization. Drawing on a clinical inquiry approach, we investigate the digital innovation initiative as combinations of strategic moves (co-evolution, reconfiguration, and renewal) and architectural moves (sensing usage, analyzing traces, and co-creating services). As a result, the dissertation contributes to the literature by adding new knowledge about the role of digital innovation in transforming incumbent product-oriented organizations towards a service-dominant focus as well as to practitioners by providing insights into the key challenges and opportunities they encounter in such initiatives

Technology, governance, and a sustainability model for small and medium-sized towns in Europe

New and cutting-edge technologies causing deep changes in societies, playing the role of game modifiers, and having a significant impact on global markets in small and medium-sized towns in Europe (SMSTEs) are the focus of this research. In this context, an analysis was carried out to identify the main dimensions of a model for promoting innovation in SMSTEs. The literature review on the main dimensions boosting the innovation in SMSTEs and the methodological approach was the application of a survey directed to experts on this issue. The findings from the literature review reflect that technologies, governance, and sustainability dimensions are enablers of SMSTEs’ innovation, and based on the results of the survey, a model was implemented to boost innovation, being this the major add-on of this research.info:eu-repo/semantics/publishedVersio

Consolidating digital servitization research : A systematic review, integrative framework, and future research directions

Manufacturing firms are increasingly transforming toward digital servitization, characterized by convergence and simultaneous gains from digitalization and servitization. Due to the marked academic and practical relevance of digital servitization, we are witnessing a significant upsurge in studies published on this emerging topic. Thus, the present study undertakes a comprehensive bibliometric analysis to synthesize the prior knowledge on digital servitization and, more importantly, to highlight areas for future research. The findings from the analysis are organized so that important authors and organizations are highlighted through analyses of citation chains and co-authorship networks. The bibliographic coupling analysis of HistCite and VOSviewer reveals the emergence of four dominant thematic areas in the digital servitization literature. These four thematic areas are aligning digitalization and servitization transformations, value co-creation perspectives on digital servitization, conceptualizing the platform strategy for digital servitization, and business model innovation in digital servitization. Finally, based on the analysis of how the literature on digital servitization has evolved over the last two decades and the deeper analysis of thematic analysis, we raise important research questions and provide numerous areas for future research.© 2023 The Authors. Published by Elsevier Inc. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).fi=vertaisarvioitu|en=peerReviewed