Analysis of Decision Support Systems of Industrial Relevance: Application Potential of Fuzzy and Grey Set Theories

The present work articulates few case empirical studies on decision making in industrial context. Development of variety of Decision Support System (DSS) under uncertainty and vague information is attempted herein. The study emphases on five important decision making domains where effective decision making may surely enhance overall performance of the organization. The focused territories of this work are i) robot selection, ii) g-resilient supplier selection, iii) third party logistics (3PL) service provider selection, iv) assessment of supply chain’s g-resilient index and v) risk assessment in e-commerce exercises. Firstly, decision support systems in relation to robot selection are conceptualized through adaptation to fuzzy set theory in integration with TODIM and PROMETHEE approach, Grey set theory is also found useful in this regard; and is combined with TODIM approach to identify the best robot alternative. In this work, an attempt is also made to tackle subjective (qualitative) and objective (quantitative) evaluation information simultaneously, towards effective decision making. Supplier selection is a key strategic concern for the large-scale organizations. In view of this, a novel decision support framework is proposed to address g-resilient (green and resilient) supplier selection issues. Green capability of suppliers’ ensures the pollution free operation; while, resiliency deals with unexpected system disruptions. A comparative analysis of the results is also carried out by applying well-known decision making approaches like Fuzzy- TOPSIS and Fuzzy-VIKOR. In relation to 3PL service provider selection, this dissertation proposes a novel ‘Dominance- Based’ model in combination with grey set theory to deal with 3PL provider selection, considering linguistic preferences of the Decision-Makers (DMs). An empirical case study is articulated to demonstrate application potential of the proposed model. The results, obtained thereof, have been compared to that of grey-TOPSIS approach. Another part of this dissertation is to provide an integrated framework in order to assess gresilient (ecosilient) performance of the supply chain of a case automotive company. The overall g-resilient supply chain performance is determined by computing a unique ecosilient (g-resilient) index. The concepts of Fuzzy Performance Importance Index (FPII) along with Degree of Similarity (DOS) (obtained from fuzzy set theory) are applied to rank different gresilient criteria in accordance to their current status of performance. The study is further extended to analyze, and thereby, to mitigate various risk factors (risk sources) involved in e-commerce exercises. A total forty eight major e-commerce risks are recognized and evaluated in a decision making perspective by utilizing the knowledge acquired from the fuzzy set theory. Risk is evaluated as a product of two risk quantifying parameters viz. (i) Likelihood of occurrence and, (ii) Impact. Aforesaid two risk quantifying parameters are assessed in a subjective manner (linguistic human judgment), rather than exploring probabilistic approach of risk analysis. The ‘crisp risk extent’ corresponding to various risk factors are figured out through the proposed fuzzy risk analysis approach. The risk factor possessing high ‘crisp risk extent’ score is said be more critical for the current problem context (toward e-commerce success). Risks are now categorized into different levels of severity (adverse consequences) (i.e. negligible, minor, marginal, critical and catastrophic). Amongst forty eight risk sources, top five risk sources which are supposed to adversely affect the company’s e-commerce performance are recognized through such categorization. The overall risk extent is determined by aggregating individual risks (under ‘critical’ level of severity) using Fuzzy Inference System (FIS). Interpretive Structural Modeling (ISM) is then used to obtain structural relationship amongst aforementioned five risk sources. An appropriate action requirement plan is also suggested, to control and minimize risks associated with e-commerce exercises

Green Logistic Provider Selection with a Hesitant Fuzzy Linguistic Thermodynamic Method Integrating Cumulative Prospect Theory and PROMETHEE

In the process of evaluating the green levels of cold-chain logistics providers, experts may hesitate between several linguistic terms rather than give precise values over the alternatives. Due to the potential profit and risk of business decisions, decision-making information is often based on experts’ expectations of programs and is expressed as hesitant fuzzy linguistic terms. The consistency of evaluation information of an alternative can reflect the clarity of the alternative in the mind of experts and its own controversy. This paper proposes a method to use the value transfer function in the cumulative prospect theory to convert the original hesitant fuzzy linguistic terms into evaluation information based on reference points. We also introduce the parameters related to the disorder of the systemin the hesitant fuzzy thermodynamic method to describe the quantity and quality characteristics of the alternatives. In these kinds of multi-criteria decision-making problems, the weights of criteria are of great importance for decision-making results. Considering the conflicting cases among criteria, the weights were obtained by utilizing the PROMETHEE method. An illustrative example concerning green logistics provider selection was operated to show the practicability of the proposed method.The work was supported in part by the National Natural Science Foundation of China (Nos. 71501135, 71771156, and 71771153), the Scientific Research Foundation for Excellent Young Scholars at Sichuan University (No. 2016SCU04A23), and the Scientific Research Foundation for Scholars at Sichuan University (No. YJ201535)

Uncertain Multi-Criteria Optimization Problems

Most real-world search and optimization problems naturally involve multiple criteria as objectives. Generally, symmetry, asymmetry, and anti-symmetry are basic characteristics of binary relationships used when modeling optimization problems. Moreover, the notion of symmetry has appeared in many articles about uncertainty theories that are employed in multi-criteria problems. Different solutions may produce trade-offs (conflicting scenarios) among different objectives. A better solution with respect to one objective may compromise other objectives. There are various factors that need to be considered to address the problems in multidisciplinary research, which is critical for the overall sustainability of human development and activity. In this regard, in recent decades, decision-making theory has been the subject of intense research activities due to its wide applications in different areas. The decision-making theory approach has become an important means to provide real-time solutions to uncertainty problems. Theories such as probability theory, fuzzy set theory, type-2 fuzzy set theory, rough set, and uncertainty theory, available in the existing literature, deal with such uncertainties. Nevertheless, the uncertain multi-criteria characteristics in such problems have not yet been explored in depth, and there is much left to be achieved in this direction. Hence, different mathematical models of real-life multi-criteria optimization problems can be developed in various uncertain frameworks with special emphasis on optimization problems

PROCUREMENT OPTIMIZATION BY SELECTING EFFICIENT SUPPLIERS USING DEA-FUCOM-COCOSO APPROACH AND SOLVING ORDER ALLOCATION PROBLEM

Procurement logistics is one of the most important segments of the supply chain and one of the key factors of a company’s competitiveness. For that reason, many companies strive for constant optimization of this segment of the supply chain, both in terms of costs and in terms of time, reliability, etc. The aim of this paper is to develop a new approach based on DEA-FUCOM-CoCoSo methods that aim to select efficient suppliers. The developed model was tested on the data of one trading company. The DEA method was used in order to select only efficient ones from 29 observed in this paper. The FUCOM method was used to determine the weights of the 9 observed criteria used in the CoCoSo method for evaluation of 6 efficient suppliers. The results of the application of this method determined the final rank of suppliers, after which only the first 3 suppliers were considered. At the very end, a model for solving the problem of order allocation is defined in order to determine from which supplier it is necessary to order goods and in what quantity. By applying the defined model, the quantities that need to be ordered from certain suppliers in order to meet the demand on the market are obtained. Based on the results, the developed approach showed the possibility of large application not only on the observed example but also on a larger problem

Selection and evaluation of third party logistics in the supply chain: A systematic review

[ES] A nivel mundial se estima que más del 85% de las principales empresas utilizan servicios logísticos externos, con tasas de crecimiento de este mercado de servicios proyectadas entre el 18 y 22% por año. Esta tendencia ha gene rado un creciente interés en los investigadores de la cadena de suministro por proponer diferentes enfoques para la selección y evaluación del desempeño de los proveedores de logística externa (3PL). En este artículo se propone una revisión sistemática analizando una muestra de artículos publicados en revistas indexadas con el objetivo de identificar las principales contribuciones sobre este tema. Este estudio muestra que la evaluación y selección de un 3PL es una decisión crítica y compleja, debido a la existencia de varios criterios de base imprecisa y subjetiva. Como resultado, se presentan características metodológicas, enfoques utilizados, modelos aplicados, atributos de las revistas e industrias que utilizan proveedores de logística externa. El costo, las tecnologías de la información implementadas por los proveedores de logística y la efectividad en los envíos y entregas a tiempo, son los criterios más valorados por las empresas para la evaluación y selección de 3PL. Los resultados de este estudio sirven a apoyo a los investigadores, como referencia que permite identificar algunas posibilidades para futuras investigaciones en el campo de los proveedores que ofertan servicios de logística externa, impulsando la competitividad en la cadena de suministro.[EN] Worldwide it is estimated that more than 85% of the main companies used external logistics services, with growth rates of this services market projected between 18 and 22 percent per year. This trend has generated a growing interest in supply chain researchers to propose different approaches for the selection and evaluation of the performance of third party logistics (3PL). This article proposes a systematic review analyzing a sample of articles published in indexed journals in order to identify the main contributions on this topic. This study shows the evaluation and selection of a 3PL is a critical and complex decision, due to the existence of several criteria of imprecise and subjective basis. As a result, methodological characteristics, approaches used, models applied, attributes of the magazines, and industries that use external logistics providers are presented. Cost, information technology implemented by logistics providers, and the effectiveness of shipments and deliveries on time, are the most valued criteria by companies for the evaluation and selection of 3PL. The results of this study provide support to researchers, as a reference that allows identifying some possibilities for future research in the field of providers that offer external logistics services, promoting competitiveness in the supply chain.Los autores expresan su reconocimiento al PRODEP UAEH (proyecto EXB-152), por el apoyo otorgado para la realización de este estudio

Sustainability as a Multi-criteria Concept

Sustainability is a fairly old concept, born in the 18th century in the field of forestry, within a mono-functionality perspective. The concept has considerably evolved in the last few years towards a multi-functionality context, with applications reported in practically all areas of economic interest. On the other hand, modern sustainability is a complex problem, for two reasons: a) The multiplicity of functions of a very different nature involved in the process and b) The manner in which different segments of the society or stakeholders perceive the relative importance of these functions. For the above reasons, a realistic approach for dealing with the sustainability issue requires taking into consideration multiple criteria of different nature (economic, environmental and social), and in many cases within a participatory decision making framework. This book presents a collection of papers, dealing with different theoretical and applied issues of sustainability, with the help of a modern multi-criteria decision-making theory, with a single as well as several stakeholders involved in the decision-making process. Hopefully, this material will encourage academics and practitioners to alter their research in this hot and vital topic. After all, the sustainable management of the environment and its embedded resources is one of the most important, if not the major challenge of the 21st century

Group decision-making models for venture capitalists: the PROMETHEE with hesitant fuzzy linguistic information

Venture capitalists (VCs) have long been preoccupied by the issue of selecting a promising start-up firm, whereas, ranking the available start-up firms is an effective way to solve this issue. In this paper, the PROMETHEE is chosen to be the fundamental ranking method. Also, the hesitant fuzzy linguistic term set is a suitable tool to simulate VCs’ evaluation information. Additionally, as the deepening of social division of labor and specialization of individuals, group decision making is famous for improving decision-making quality. Moreover, in the decision-making process, VCs exhibit behavioral characteristics which is depicted well by prospect theory that VCs are risk averse for gains and risk seeking for losses and rely on the transformed probability to make their decisions rather than unidimensional probability. Thus, a group prospect PROMETHEE with hesitant fuzzy linguistic information is constructed for VCs to make a better decision. Then, the proposed method is applied to rank start-up firms and the comparative analyses are made as well. It confirms that the group prospect PROMETHEE is better in describing the common behavioral characteristics of VCs and in enhancing the quality of evaluation

Fuzzy multicriteria analysis and its applications for decision making under uncertainty

Multicriteria decision making refers to selecting or ranking alternatives from available alternatives with respect to multiple, usually conflicting criteria involving either a single decision maker or multiple decision makers. It often takes place in an environment where the information available is uncertain, subjective and imprecise. To adequately solve this decision problem, the application of fuzzy sets theory for adequately modelling the uncertainty and imprecision in multicriteria decision making has proven to be effective. Much research has been done on the development of various fuzzy multicriteria analysis approaches for effectively solving the multicriteria decision making problem, and numerous applications have been reported in the literature. In general, existing approaches can be categorized into (a) multicriteria decision making with a single decision maker and (b) multicriteria group decision making. Existing approaches, however, are not totally satisfactory due to various shortcomings that they suffer from including (a) the inability to adequately model the uncertainty and imprecision of human decision making, (b) the failure to effectively handle the requirements of decision maker(s), (c) the tedious mathematical computation required, and (d) cognitively very demanding on the decision maker(s). This research has developed four novel approaches for effectively solving the multicriteria decision making problem under uncertainty. To effectively reduce the cognitive demand on the decision maker, a pairwise comparison based approach is developed in Chapter 4 for solving the multicriteria problem under uncertainty. To adequately meet the interest of various stakeholders in the multicriteria decision making process, a decision support system (DSS) based approach is introduced in Chapter 5. In Chapter 6, a consensus oriented approach is presented in multicriteria group decision making on which a DSS is proposed for facilitating consensus building in solving the multicriteria group decision making problem. In Chapter 7, a risk-oriented approach is developed for adequately modelling the inherent risk in multicriteria group decision making with the use of the concept of ideal solutions so that the complex and unreliable process of comparing fuzzy utilities usually required in fuzzy multicriteria analysis is avoided. Empirical studies of four real fuzzy multicriteria decision making problems are presented for illustrating the applicability of the approaches developed in solving the multicriteria decision making problem. A hospital location selection problem is discussed in Chapter 8. An international distribution centre location problem is illustrated in Chapter 9. A supplier selection problem is presented in Chapter 10. A hotel location problem is discussed in Chapter 11. These studies have shown the distinct advantages of the approaches developed respectively in this research from different perspectives in solving the multicriteria decision making problem