A study of the information needs of the users of a folk music library and the implications for the design of a digital library system

A qualitative study of user information needs is reported, based on a purposive sample of users and potential users of the Vaughan Williams Memorial Library, a small specialist folk music library in North London. The study set out to establish what the user’s (both existing and potential) information needs are, so that the library’s online service may take them into account with its design. The information needs framework proposed by Nicholas (2000) is used as an analytical tool to achieve this end. The demographics of the users were examined in order to establish four user groups: Performer, Academic, Professional and Enthusiast. Important information needs were found to be based on social interaction, and key resources of the library were its staff, the concentration of the collection and the library’s social nature. A collection of broad design requirements are proposed based on the analysis and this study also provided some insights into the issue of musical relevance, which are discussed

Performing Art Libraries at Duesseldorf : their role in the field of introducing computer-based information management within the Theatre Museum and the Film Museum

Düsseldorf is the capital of North Rhine-Westphalia, the state with the highest number of inhabitants in Germany. The city has a rich cultural history: The theatre history started in 1485 (the festivities in the context of a princely marriage at Düsseldorf). Theatre historiography marks three great periods for Düsseldorf (Immermann, 1834-1837; Dumont-Lindemann, 1905-1933; Gründgens, 1947-1955). The city has a long history of involvment with film, too. For instance the first German film journal „Der Kinematogaph“ began publishing here in 1907. Düsseldorf became after 1945 a distribution center and served for decades as site of all major German and foreign distributors‘ headquartes. It offers still a lot of cultural events: performing arts in different forms (theatre at the Düsseldorfer Schauspielhaus, musical at the Capitol, opera and ballet at the German Opera Düsseldorf-Duisburg, dance at the Tanzhaus (Dance House) North Rhine-Westphalia, free and independant theatre groups, private theatres, cinema, media, museums, cultural institutions, representing other countries like France, Poland ..

JISC Preservation of Web Resources (PoWR) Handbook

Handbook of Web Preservation produced by the JISC-PoWR project which ran from April to November 2008. The handbook specifically addresses digital preservation issues that are relevant to the UK HE/FE web management community”. The project was undertaken jointly by UKOLN at the University of Bath and ULCC Digital Archives department

Supporting Research in Area Studies: a guide for academic libraries

The study of other countries or regions of the world often crosses traditional disciplinary boundaries in the humanities and social sciences. Supporting Research in Area Studies is a comprehensive guide for academic libraries supporting these communities of researchers. This book explores the specialist requirements of these researchers in information resources, resource discovery tools, and information skills, and the challenges of working with materials in multiple languages. It makes the case that by adapting their systems and procedures to meet these needs, academic libraries find themselves better placed to support their institution's�� international agenda more widely. The first four chapters cover the academic landscape and its history, area studies librarianship and acquisitions. Subsequent chapters discuss collections management, digital products, and the digital humanities, and their role in academic projects. The final chapter explores information skills and the various disciplinary skills that facilitate the needs of researchers during their careers

Personalised service? Changing the role of the government librarian

Investigates the feasibility of personalised information service in a government department. A qualitative methodology explored stakeholder opinions on the remit, marketing, resourcing and measurement of the service. A questionnaire and interviews gathered experiences of personalised provision across the government sector. Potential users were similarly surveyed to discuss how the service could meet their needs. Data were analysed using coding techniques to identify emerging theory. Lessons learned from government librarians centred on clarifying requirements, balancing workloads and selective marketing. The user survey showed low usage and awareness of existing specialist services, but high levels of need and interest in services repackaged as a tailored offering. Fieldwork confirmed findings from the literature on the scope for adding value through information management advice, information skills training and substantive research assistance and the need to understand business processes and develop effective partnerships. Concluding recommendations focus on service definition, strategic marketing, resource utilisation and performance measurement

What Are We Doing with the Website: Transition, Templates, and User Experience in One Special Collections Library

[Excerpt] At the Eberly Family Special Collections Library (SCL), we have found that our website is often the first place a researcher will look to learn about our repository. Our online web presence is a business card, our chance to make a positive first impression. While our library, among others, has devoted time and resources to the development of new access tools and discovery layers, we have learned that our online presence also needs updates, revisions, and improvements. New tools and access points are valuable, but we can also improve existing tools even as we look forward to new developments in access and discovery. Through conscious efforts to include end users’ feedback in our website design decisions, we create more effective online tools. Our website is a crucial component of our efforts to direct users to our collections, and to publicize our services and programs. In this same vein, our end users can contribute to this design partnership through dedicated user experience testing. The SCL experimented with collaborative decision-making with its website committee, as well as with user experience testing in order to support our requests for additional web development work from the Libraries’ Information Technology department (I-Tech). Through this process, our library gained a more holistic understanding of the needs of online special collections and archives users; we also learned how to communicate more effectively between the department who worked with end users (SCL) and the department performing the actual web development work (I-Tech). While development work was limited to working within the mandatory web template, our user experience testing and the efforts of our internal website committee resulted in a better online experience for our stakeholders, based on the feedback we received from usability testing. Although our website is always a work in progress, we feel that we were able to develop practical ways to adjust to a website migration within in a dispersed and hierarchical information technology environment

Collaboration and communication via wiki : The experience of Curtin University Library and Information Service

The idea behind the wiki, a website that can be created and edited by many different users, can sometimes be difficult to come to terms with. Unlike traditional content management and web authoring systems, the wiki is “egalitarian”, enabling all users to have access to its writing and publishing features. Within the organisational context, the wiki is emerging as one of the more flexible, dynamic and simple yet powerful online tools available for knowledge sharing and collaboration. Its version control and change tracking capabilities can also facilitate efficient record keeping and promote transparency. This paper describes Curtin University Library’s experience of designing, developing and implementing a wiki for enhancing communication within and across teams, as well as for collaborating on cross-sectional projects. The challenges of training library staff in using this new technology are discussed. Some of the advantages and disadvantages of wiki technology, as experienced in an academic library environment, are also examined

Academic libraries and learning support in the electronic environment

Learning and teaching techniques are changing in the new electronic environment. Students are asked to gather information from different sources, most of them in electronic formats. Libraries have to adapt their buildings and services to meet their users needs continuously. Amongst the means librarians have included to support learning are electronic based information and learning resources, a better provision of IT technologies, working environments for different types of learning, digital reference services, information literacy skills and the possibility of accessing all these facilities, resources and services at any time. The conclusion indicates that librarians should continuously improve electronic information and learning resources, as well as discovering new ways to approach students

A usability study of online library systems: A case of Sultanah Bahiyah Library, Universiti Utara Malaysia

The purpose of this study was to investigate usability of online library systems in Universiti Utara Malaysia (UUM). This study evaluated the usability of Sultanah Bahiyah Library’s web based systems by investigating the aspects of simplicity, comfort, user friendliness, control, readability, information adequacy/task match, navigability, recognition, access time, relevancy, consistency and visual presentation. This study examined user’s views about the usability of digital libraries whereas current and perceived importance. A sample of 45 students of Master of Business Administration (MBA) has been chosen. The Sultanah Bahiyah Library’s web based systems is very important especially for students and academic staffs of Universiti Utara Malaysia. The usability of the Library’s web based systems makes students easy to connect and for that the website should be helpful and attractive within good contents. The result found that the parallel nature of the users’ current views about the usability of digital libraries and users’ perceived importance of digital library usability allows direct comparison of all usability properties. The overall results yielded significant difference for the variables of user’s current views and perceived importance