A Framework for Data Sharing in Computer Supported Cooperative Environments

Concurrency control is an indispensable part of any information sharing system. Co-operative work introduces new requirements for concurrency control which cannot be met using existing applications and database management systems developed for non-cooperative environments. The emphasis of concurrency control in conventional database management systems is to keep users and their applications from inadvertently corrupting data rather than support a workgroup develop a product together. This insular approach is necessary because applications that access the database have been built with the assumptions that they have exclusive access to the data they manipulate and that users of these applications are generally oblivious of one another. These assumptions, however, are counter to the premise of cooperative work in which human-human interaction is emphasized among a group of users utilizing multiple applications to jointly accomplish a common goal. Consequently, applying conventional approaches to concurrency control are not only inappropriate for cooperative data sharing but can actually hinder group work. Computer support for cooperative work must therefore adopt a fresh approach to concurrency control which does promote group work as much as possible, but without sacrifice of all ability to guarantee system consistency. This research presents a new framework to support data sharing in computer supported cooperative environments; in particular, product development environments where computer support for cooperation among distributed and diverse product developers is essential to boost productivity. The framework is based on an extensible object-oriented data model, where data are represented as a collection of interrelated objects with ancillary attributes used to facilitate cooperation. The framework offers a flexible model of concurrency control, and provides support for various levels of cooperation among product developers and their applications. In addition, the framework enhances group activity by providing the functionality to implement user mediated consistency and to track the progress of group work. In this dissertation, we present the architecture of the framework; we describe the components of the architecture, their operation, and how they interact together to support cooperative data sharing

Designing for Lived Health: Engaging the Sociotechnical Complexity of Care Work

As healthcare is increasingly shaped by everyday interaction with data and technologies, there is a widespread interest in creating information systems that help people actively participate in managing their own health and wellness. To date, personal health technologies are largely designed as large-scale “patient-centered” systems, grounded in a biomedical model of care and clinical processes and/or commercial “self-care” technologies, that seek to facilitate individual behavior change through activities like fitness tracking. Through investigating the lived experience of chronic illness—multiple, messy, and often the site of uncomfortable dependencies—my thesis empirically and theoretically engages the limitations of such popular design narratives to address sociotechnical complexities in personal health management. My findings, drawn from people’s care practices across three distinct field sites, argue for a need to contend with lived health: the ways in which everyday health and wellness activities are connected to wider ecologies of care that include the emotional labor of family and friends, entanglements of data, machineries and bodies, localized networks of resources and expertise, and contested forms of information work. My thesis contributes to the literature of Information and Computer Science in the fields of Human-Computer Interaction and Computer-Supported Cooperative Work by offering an alternative analytical lens for designing health systems that support a wider range of people’s social and emotional needs.PHDInformationUniversity of Michigan, Horace H. Rackham School of Graduate Studieshttps://deepblue.lib.umich.edu/bitstream/2027.42/146030/1/eskaziu_1.pd

Synchronous communication in PLM environments using annotated CAD models

The connection of resources, data, and knowledge through communication technology plays a vital role in current collaborative design methodologies and Product Lifecycle Management (PLM) systems, as these elements act as channels for information and meaning. Despite significant advances in the area of PLM, most communication tools are used as separate services that are disconnected from existing development environments. Consequently, during a communication session, the specific elements being discussed are usually not linked to the context of the discussion, which may result in important information getting lost or becoming difficult to access. In this paper, we present a method to add synchronous communication functionality to a PLM system based on annotated information embedded in the CAD model. 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Design and Development of an E-Learning Management System

The trend of e-learning technologies is expanding fast. Web-based learning environments are becoming very common in the higher education institutions. Nowadays e-learning management systems are very popular. Many universities throughout the world deliver educational programs via the Internet. Developments of e-learning systems are generating great impact in the field of education services to improve the teaching and learning process, and overcome geographical displace. In recent years, various kinds of Internet technologies have become available for developers to implement such e-learning system that provide an e-learning gateway on the Internet. The rapid advancements in information and communication technologies, especially the networking and multimedia, have led to the development of many advanced e-learning systems these days. A user-friendly interface and a sophisticated data model are the essential design consideration to make the e-learning system easy-to-use for the instructors and learners. The need for such architecture is critical for designing the system and standards development. The system is developed under Computer Supported Cooperative Work framework and web portal technology. The system integrates all the critical and valuable communication tools that effectively improve the collaboration in an e-learning environment

Capturing design dynamics : the CONCORD approach

'Computer-Supported Cooperative Work' is a young research area considering applications with strong demands on database technology. Especially design applications need support for cooperation and some means for controlling their inherent dynamics. However, today's CAD systems mostly consisting of a collection of diverse design tools typically do not support these requirements. Therefore, an encompassing processing model is needed that covers the overall design process in general as well as CAD-tool application in particular. As a consequence, this model has to be rich enough to reflect the major characteristics of design processes, e.g., goal-orientation, hierarchical refinement, stepwise improvement as well as team-orientation and cooperation. The CONCORD model that will be described in this paper, reflects the distinct properties of design process dynamics by distinguishing three levels of abstraction. The highest level supports application-specific cooperation control and design process administration, the second considers goal-oriented tool invocation and work-flow management while the third level provides tool processing of design data. To achieve level-spanning control, we rely on transactional facilities provided at the various system layers

Proceedings of the ECSCW'95 Workshop on the Role of Version Control in CSCW Applications

The workshop entitled "The Role of Version Control in Computer Supported Cooperative Work Applications" was held on September 10, 1995 in Stockholm, Sweden in conjunction with the ECSCW'95 conference. Version control, the ability to manage relationships between successive instances of artifacts, organize those instances into meaningful structures, and support navigation and other operations on those structures, is an important problem in CSCW applications. It has long been recognized as a critical issue for inherently cooperative tasks such as software engineering, technical documentation, and authoring. The primary challenge for versioning in these areas is to support opportunistic, open-ended design processes requiring the preservation of historical perspectives in the design process, the reuse of previous designs, and the exploitation of alternative designs. The primary goal of this workshop was to bring together a diverse group of individuals interested in examining the role of versioning in Computer Supported Cooperative Work. Participation was encouraged from members of the research community currently investigating the versioning process in CSCW as well as application designers and developers who are familiar with the real-world requirements for versioning in CSCW. Both groups were represented at the workshop resulting in an exchange of ideas and information that helped to familiarize developers with the most recent research results in the area, and to provide researchers with an updated view of the needs and challenges faced by application developers. In preparing for this workshop, the organizers were able to build upon the results of their previous one entitled "The Workshop on Versioning in Hypertext" held in conjunction with the ECHT'94 conference. The following section of this report contains a summary in which the workshop organizers report the major results of the workshop. The summary is followed by a section that contains the position papers that were accepted to the workshop. The position papers provide more detailed information describing recent research efforts of the workshop participants as well as current challenges that are being encountered in the development of CSCW applications. A list of workshop participants is provided at the end of the report. The organizers would like to thank all of the participants for their contributions which were, of course, vital to the success of the workshop. We would also like to thank the ECSCW'95 conference organizers for providing a forum in which this workshop was possible

Collaborative design : managing task interdependencies and multiple perspectives

This paper focuses on two characteristics of collaborative design with respect to cooperative work: the importance of work interdependencies linked to the nature of design problems; and the fundamental function of design cooperative work arrangement which is the confrontation and combination of perspectives. These two intrinsic characteristics of the design work stress specific cooperative processes: coordination processes in order to manage task interdependencies, establishment of common ground and negotiation mechanisms in order to manage the integration of multiple perspectives in design

Assessing collaborative learning: big data, analytics and university futures

Traditionally, assessment in higher education has focused on the performance of individual students. This focus has been a practical as well as an epistemic one: methods of assessment are constrained by the technology of the day, and in the past they required the completion by individuals under controlled conditions, of set-piece academic exercises. Recent advances in learning analytics, drawing upon vast sets of digitally-stored student activity data, open new practical and epistemic possibilities for assessment and carry the potential to transform higher education. It is becoming practicable to assess the individual and collective performance of team members working on complex projects that closely simulate the professional contexts that graduates will encounter. In addition to academic knowledge this authentic assessment can include a diverse range of personal qualities and dispositions that are key to the computer-supported cooperative working of professionals in the knowledge economy. This paper explores the implications of such opportunities for the purpose and practices of assessment in higher education, as universities adapt their institutional missions to address 21st Century needs. The paper concludes with a strong recommendation for university leaders to deploy analytics to support and evaluate the collaborative learning of students working in realistic contexts

From Offshore Operation to Onshore Simulator: Using Visualized Ethnographic Outcomes to Work with Systems Developers

This paper focuses on the process of translating insights from a Computer Supported Cooperative Work (CSCW)-based study, conducted on a vessel at sea, into a model that can assist systems developers working with simulators, which are used by vessel operators for training purposes on land. That is, the empirical study at sea brought about rich insights into cooperation, which is important for systems developers to know about and consider in their designs. In the paper, we establish a model that primarily consists of a ‘computational artifact’. The model is designed to support researchers working with systems developers. Drawing on marine examples, we focus on the translation process and investigate how the model serves to visualize work activities; how it addresses relations between technical and computational artifacts, as well as between functions in technical systems and functionalities in cooperative systems. In turn, we link design back to fieldwork studies

A conceptual model for the development of CSCW systems

Models and theories concerning cooperation have long been recognised as an important aid in the development of Computer Supported Cooperative Work (CSCW) systems. However, there is no consensus regarding the set of concepts and abstractions that should underlie such models and theories. Furthermore, common patterns are hard to discern in different models and theories. This paper analyses a number of existing models and theories, and proposes a generic conceptual framework based on the strengths and commonalities of these models. We analyse five different developments, viz., Coordination Theory, Activity Theory, Task Manager model, Action/Interaction Theory and Object-Oriented Activity Support model, to propose a generic model based on four key concepts common to these developments, viz. activity, actor, information and service