When situativity meets objectivity in peer-production of knowledge:the case of the WikiRate platform

PurposeThe purpose of this paper is to further the debate on Knowledge Artefacts (KAs), by presenting the design of WikiRate, a Collective Awareness platform whose goal is to support a wider public contributing to the generation of knowledge on environmental, social and governance (ESG) performance of companies.Design/methodology/approachThe material presented in the paper comes from the first-hand experience of the authors as part of the WikiRate design team. This material is reflexively discussed using concepts from the field of science and technology studies.FindingsUsing the concept of the “funnel of interest”, the authors discuss how the design of a KA like WikiRate relies on the designers’ capacity to translate general statements into particular design solutions. The authors also show how this funnelling helps understanding the interplay between situativity and objectivity in a KA. The authors show how WikiRate is a peer-production platform based on situativity, which requires a robust level of objectivity for producing reliable knowledge about the ESG performance of companies.Originality/valueThis paper furthers the debate on KAs. It presents a relevant design example and offers in the discussion a set of design and community building recommendations to practitioners

Eye-tracking as a measure of cognitive effort for post-editing of machine translation

The three measurements for post-editing effort as proposed by Krings (2001) have been adopted by many researchers in subsequent studies and publications. These measurements comprise temporal effort (the speed or productivity rate of post-editing, often measured in words per second or per minute at the segment level), technical effort (the number of actual edits performed by the post-editor, sometimes approximated using the Translation Edit Rate metric (Snover et al. 2006), again usually at the segment level), and cognitive effort. Cognitive effort has been measured using Think-Aloud Protocols, pause measurement, and, increasingly, eye-tracking. This chapter provides a review of studies of post-editing effort using eye-tracking, noting the influence of publications by Danks et al. (1997), and O’Brien (2006, 2008), before describing a single study in detail. The detailed study examines whether predicted effort indicators affect post-editing effort and results were previously published as Moorkens et al. (2015). Most of the eye-tracking data analysed were unused in the previou

Layered evaluation of interactive adaptive systems : framework and formative methods

Peer reviewedPostprin

Supporting social innovation through visualisations of community interactions

Online communities that form through the introduction of sociotechnical platforms require significant effort to cultivate and sustain. Providing open, transparent information on community behaviour can motivate participation from community members themselves, while also providing platform administrators with detailed interaction dynamics. However, challenges arise in both understanding what information is conducive to engagement and sustainability, and then how best to represent this information to platform stakeholders. Towards a better understanding of these challenges, we present the design, implementation, and evaluation of a set of simple visualisations integrated into a Collective Awareness Platform for Social Innovation platform titled commonfare.net. We discuss the promise and challenge of bringing social innovation into the digital age, in terms of supporting sustained platform use and collective action, and how the introduction of community visualisations has been directed towards achieving this goal

A Framework proposal for monitoring and evaluating training in ERP implementation project

During the last years some researchers have studied the topic of critical success factors in ERP implementations, out of which 'training' is cited as one of the most ones. Up to this moment, there is not enough research on the management and operationalization of critical success factors within ERP implementation projects.Postprint (published version

A review of the characteristics of 108 author-level bibliometric indicators

An increasing demand for bibliometric assessment of individuals has led to a growth of new bibliometric indicators as well as new variants or combinations of established ones. The aim of this review is to contribute with objective facts about the usefulness of bibliometric indicators of the effects of publication activity at the individual level. This paper reviews 108 indicators that can potentially be used to measure performance on the individual author level, and examines the complexity of their calculations in relation to what they are supposed to reflect and ease of end-user application.Comment: to be published in Scientometrics, 201

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