La personalidad encuentra la satisfacción: Un Viaje hacia el impacto de los rasgos del personal hotelero en las experiencias de los huéspedes

Even though Hospitality and Psychology are closely related fields, the in-depth exploration of their shared relationship remains limited. This research explores the correlation between employee personality traits and their impact on service quality during the arrival process at a four-star hotel in Barcelona. The combination of a psychological model and a perceived quality model makes the research original in its approach. Based on a dual-perspective methodology rooted in both Hospitality and Psychology, the study leverages the Five Factor Inventory, known as The Big Five, to assess the personality traits of receptionists. Guest satisfaction is evaluated using the SERVQUAL model. Primary data was collected through a survey administered to the entire reception staff and customers (247 valid responses), complemented by a semi-structured interview with a psychology expert in order to gain deeper insights into personality dynamics. The findings offer significant managerial implications, providing a scalable model applicable to various departments and processes. Furthermore, the methodology is presented step-by-step so as to facilitate the replication of the model in any type of accommodation establishment.Aunque la hostelería y la psicología son campos estrechamente relacionados, la exploración en profundidad de su relación sigue siendo limitada. Esta investigación profundiza en la correlación entre los rasgos de personalidad de los empleados y su impacto en la calidad del servicio durante el proceso de llegada a un hotel de cuatro estrellas de Barcelona. La combinación de dos modelos, uno de psicología y otro de calidad percibida, hace que esta investigación sea original en su aproximación teórica. Empleando una metodología con doble perspectiva, basada tanto en la hostelería como en la psicología, el estudio utiliza el Inventario de los Cinco Grandes para evaluar los rasgos de personalidad de los recepcionistas. La satisfacción de los huéspedes se evalúa mediante el modelo SERVQUAL. Los datos primarios se recogieron mediante una encuesta administrada a todo el personal de recepción y a los clientes (247 respuestas válidas), complementada con una entrevista semiestructurada con un experto en psicología para descubrir aspectos más profundos de la dinámica de la personalidad. Los resultados tienen importantes implicaciones para la gestión hotelera y ofrecen un modelo escalable aplicable a diversos departamentos y procesos. Además, la metodología se presenta paso a paso para facilitar la replicación del modelo en cualquier tipo de establecimiento de alojamiento

A Proposal for Creative Writing in Heterogeneous Foreign Language Classrooms

Ante el predominio de la comunicación escrita digital y la capacidad de las herramientas de Inteligencia Artificial (IA), este artículo propone la Escritura Creativa (EC) como un pilar didáctico fundamental para el aprendizaje de Lenguas Extranjeras (LE), enfatizando la creatividad sobre la mera funcionalidad comunicativa. La propuesta metodológica se desarrolla a partir de una experiencia de enseñanza con grupos altamente heterogéneos en niveles lingüísticos y procedencia. Se diseñaron tareas específicas —como la imitación de estilos, las historias encadenadas y la creación de personajes asistida por IA— cuya adaptabilidad a diversos conocimientos permite la colaboración efectiva en parejas o grupos mixtos. La experiencia sugiere que la EC facilita una actitud reflexiva, ayuda a superar el bloqueo lingüístico y favorece la cohesión grupal. Su naturaleza colaborativa y el uso de formas breves obligan al estudiante a la planificación intensiva y al minimalismo léxico. En conclusión, la escritura creativa, apoyada en las nuevas tecnologías, demuestra su transversalidad al integrar disciplinas y potenciar la creatividad del alumnado en LE.Given the dominance of digital written communication and the capacity of Artificial Intelligence (AI) tools, this article proposes Creative Writing (CW) as a fundamental didactic pillar for learning Foreign Languages (FL), emphasizing creativity over mere communicative functionality. The methodological proposal develops from a teaching experience with highly heterogeneous groups in linguistic levels and backgrounds. Specific tasks were designed—such as style imitation, chained stories, and AI-assisted character creation—whose adaptability to diverse knowledge enables effective collaboration in mixed pairs or groups. The experience suggests that CW facilitates a reflective attitude, helps overcome linguistic block, and favors group cohesion. Its collaborative nature and the use of brief forms compel students to intensive planning and lexical minimalism. In conclusion, creative writing, supported by new technologies, demonstrates its transversality by integrating disciplines and enhancing student creativity in FL

De Matrona a Enfermera Especialista en Enfermería Obstétrica: evolución de la formación entre 1836 y 1988

Contexto: Em Portugal, a escolarização das Parteiras teve início no século XIX, a partir de 1836, altura em que os cursos de partos começaram a ser ministrados nas Faculdades de Medicina, pelos professores da “arte obstétrica”. Desde essa altura e até 1988, ano em que o Ensino de Enfermagem foi integrado no Sistema Nacional do Ensino Superior, esta formação foi palco de uma enorme evolução que importa explorar, realçando os marcos e os contextos que mais a caracterizaram: a partir de 1943 os cursos decorreram nas Maternidades Alfredo da Costa, Júlio Dinis e Bissaya Barreto, onde estavam sediadas as delegações do Instituto Maternal, cuja extinção, em 1967, motivou a transição desta formação para as escolas de enfermagem Calouste Gulbenkian em Lisboa, S. João no Porto e Bissaya Barreto em Coimbra; em 1983 os cursos transitaram para as Escolas de Enfermagem pós-básicas até 1988. Objetivo: Descrever a evolução da formação das enfermeiras parteiras entre 1836 e 1988 no contexto português, e em especial na cidade do Porto, desde a altura em que se designavam por “Parteiras” até ao momento em que passam a titular-se como “Enfermeiras Especialistas em Enfermagem Obstétrica”. Metodologia: Método histórico, através da revisão da literatura e da análise documental de fontes primárias e da produção legislativa. Resultados: Entre 1836 e 1988, a formação das parteiras passou por várias mudanças institucionais e identitárias. Inicialmente, os cursos eram ministrados por médicos nas faculdades de medicina. A partir de 1943, a formação começou a integrar monitoras Enfermeiras Puericultoras ou Enfermeiras Obstetras na docência. No total formaram-se 892 profissionais no Porto, incluindo cinco homens. Conclusão: Entre 1836 e 1988, a formação de Parteiras e Enfermeiras Especializadas na área da saúde materno-infantil na cidade do Porto decorreu em diferentes instituições e sob a influência de reformas sucessivas. Estas reformas elevaram o nível técnico e científico da profissão, contribuindo para fortalecer o reconhecimento social e a valorização profissional das Enfermeiras Especialistas em Enfermagem Obstétrica.Context: In Portugal, the education of midwives began in the 19th century, from 1836 onwards, when childbirth courses began to be taught in medical schools by professors of the “art of obstetrics”. From that time until 1988, the year in which nursing education was integrated into the national higher education system, this training underwent enormous developments that are important to explore, highlighting the milestones and contexts that most characterised it: from 1943 onwards, the courses were held at the Alfredo da Costa, Júlio Dinis and Bissaya Barreto Maternity Hospitals, where the branches of the Instituto Maternal were based. The closure of the Instituto Maternal in 1967 led to the transition of this training to the nursing schools Calouste Gulbenkian in Lisbon, S. João in Porto and Bissaya Barreto in Coimbra; in 1983, the courses were transferred to post-basic nursing schools until 1988. Objective: To describe the evolution of the training of midwives between 1836 and 1988 in the Portuguese context, and especially in the city of Porto, from the time when they were called “Midwives” until the time when they began to be called “Specialist Nurses in Obstetric Nursing”. Methodology: Historical method, through literature review and documentary analysis of primary sources and legislative production. Results: Between 1836 and 1988, midwifery training underwent several institutional and identity changes. Initially, courses were taught by doctors in medical schools. From 1943 onwards, midwifery nurses or obstetric nurses began to be included in the training. In total, 892 professionals graduated in Porto, including five men. Conclusion: The training of midwives and nurses specialized in the area of maternal and child health between 1836 and 1988 in the city of Porto took place in different institutions and under the influence of successive reforms. These reforms raised the technical and scientific level of the profession, contributing to strengthening the social recognition and professional appreciation of Nurses Specialized in Obstetric Nursing.Contexto: En Portugal, la formación de matronas comenzó en el siglo XIX, en 1836, cuando se empezaron a profesar cursos de preparación al parto en las facultades de medicina, impartidos por profesores de obstetricia. Desde entonces y hasta 1988, año en que la formación en enfermería se integró en el Sistema Nacional de Educación Superior, esta formación experimentó una enorme evolución que es necesario explorar, destacando los hitos y contextos que más la caracterizaron: a partir de 1943, los cursos se impartieron en las Maternidades Alfredo da Costa, Júlio Dinis y Bissaya Barreto, donde se ubicaban las sedes del Instituto Maternal. El cierre de este Instituto en 1967 propició la transición de esta formación a las escuelas de enfermería Calouste Gulbenkian en Lisboa, S. João en Oporto y Bissaya Barreto en Coímbra; en 1983, los cursos se transfirieron a escuelas de enfermería post básicas hasta 1988. Objetivo: Describir la evolución de la formación de las matronas entre 1836 y 1988 en el contexto portugués, y especialmente en la ciudad de Oporto, desde el momento en que fueron llamadas “Parteras” hasta el momento en que pasaron a ser llamadas “Enfermeras Especialistas en Enfermería Obstétrica”. Metodología: Método histórico, a través de revisión bibliográfica y análisis documental de fuentes primarias y producción legislativa. Resultados: Entre 1836 y 1988, la formación en partería experimentó varios cambios institucionales y de identidad. Inicialmente, los cursos eran impartidos por médicos en las facultades de medicina. A partir de 1943, se incorporaron enfermeras obstétricas o de partería en la docencia. En total, se graduaron en Oporto 892 profesionales, incluidos cinco hombres. Conclusión: La formación de Matronas y Enfermeras Especializadas en el área de salud materno infantil, entre 1836 y 1988 en Oporto, se desarrolló en diferentes instituciones y con sucesivas reformas curriculares que elevaron no sólo el nivel técnico y científico de la profesión, sino que también contribuyeron a fortalecer el reconocimiento social y la valoración profesional de Enfermeras Especialistas en Enfermería Obstétrica

The correspondence between Ramón J. Sender and Giulio Einaudi publisher

La recepción de la obra literaria y de la figura intelectual de Ramón J. Sender en Italia tuvo una trayectoria intermitente y contradictoria, que se inserta en el cauce de la industria cultural y de los agentes literarios de dicha temporada e ilumina los factores que forjaron la formación del canon tanto en Italia como en España. A través del escrutinio del epistolario inédito entre Sender y la editorial Einaudi hoy conservado en el Archivio di Stato de Turín (AST) y en el Instituto de Estudios Altoaragoneses (IEA) de Huesca, el trabajo intentará arrojar luz sobre la recepción de Sender en Italia e ilustrar su aspiración de encontrar en este país una patria literaria alternativa, ante las dificultades editoriales en la España franquista. A partir del renovado interés que despertó la producción literaria del autor aragonés en Italia, especialmente en la década de los sesenta, el estudio pone de relieve las iniciativas de Einaudi para convertirse en su editor de referencia y planear la publicación sistemática de su obra, empezando por Crónica del alba. Se analizarán los factores que favorecieron este acercamiento y las expectativas compartidas por ambas partes en torno a una colaboración duradera. Asimismo, se pretende profundizar en las razones solo parcialmente investigadas por las que este ambicioso plan editorial, tras una entusiasta acogida inicial, terminó disolviéndose en una desaparición progresiva e inexorable del nombre de Sender del catálogo editorial einaudiano.The reception of Ramón J. Sender’s literary work and intellectual persona in Italy is marked by an intermittent and contradictory trajectory. This process unfolded within the broader context of the cultural industry and literary agents of the period, shedding light on the factors that shaped the formation of the literary canon both in Italy and in Spain. Through the examination of the unpublished correspondence between Sender and Einaudi publisher now preserved in the Archivio di Stato in Turin (AST) and the Instituto de Estudios Altoaragoneses (IEA) in Huesca, this study delves into Sender’s reception in Italy and illustrates his aspiration to find in this country an alternative literary homeland, in response to the editorial constraints posed by Francoist Spain. Building on the renewed interest in Sender’s literary production in Italy, particularly during the 1960s, this work highlights Einaudi’s initiatives to become his primary publisher and to envision a systematic publication of his work, started with Crónica del alba. The analysis will explore the factors that facilitated this rapprochement, as well as the expectations shared by both parties concerning a long-term collaboration. Furthermore, it aims to investigate the reasons only partially explored to date why this ambitious editorial project, after an initially enthusiastic reception, ultimately dissolved into the disappearance of Sender’s name from Einaudi’s catalogue.Este trabajo forma parte del proyecto de investigación La historia de la literatura española: exilio republicano de 1939 e interior (PID2020-115252GB-I00), financiado por el Ministerio de Ciencia e Innovación

Embankment construction with limestone powder waste: From laboratory to full-scale implementation

Limestone powder waste is a by-product generated in the polishing and cutting activities of the natural stone industry. In this research, the effect of limestone powder waste as an additive, either alone or in combination with hydrated lime, on the geotechnical properties of three clayey soils has been studied. Moreover, the suitability of limestone powder waste as a standalone material for embankment construction has been assessed. The geotechnical properties were measured in the laboratory by the Proctor, free swell, CBR, unconfined compressive strength and oedometer tests. A full-scale embankment was also constructed with four different sections combining natural soil, limestone powder waste, and lime. A final section with only limestone powder was also constructed. The strength and deformability of these sections were assessed by the plate load test, the dynamic probe test and the footprint test. The laboratory test results indicate a general improvement in the strength and deformability of the soil when mixed with limestone powder waste. The strength increased by up to 88%, while the deformation was reduced by 32% when the by-product was added to the natural soil. When added to the soil and lime samples the strength increased by up to 59% and the deformation was reduced by 15%. The in-situ tests confirmed a reduction in deformability of up to 83% and an increase in soil strength when the by-product was added. Finally, the section with only limestone powder showed less deformability than the others, indicating that this by-product can be used for road embankment construction.This work is supported by the funding scheme of the European Commission, Marie Skłodowska-Curie Actions Staff Exchanges in the frame of the project UPGRADE – GA 101131146. This project has been supported by the Spanish Ministry of Universities under the project PRX21/00554, by Conselleria de Innovación, Universidades, Ciencia y Sociedad Digital (Generalitat Valenciana) under the project CIBEST/ 2022/52, and developed within the framework of the project INNVA1/ 2021/8 of the Agencia Valenciana de Innovación (Generalitat Valenciana)

David Roas (Dir.) (2024). Historia de lo fantástico en las narrativas latinoamericanas II (1940-2023). Iberoamericana / Vervuert, Colección Ediciones de Iberoamericana, 152

Carmen Alemany Bay «David Roas (Dir.) (2024). Historia de lo fantástico en las narrativas latinoamericanas II (1940-2023). Iberoamericana / Vervuert, Colección Ediciones de Iberoamericana, 152», 532 pp. ISBN: 978-84-9192-372-5

Resenha do Capítulo 2: “Análise do Modelo de Promoção da Saúde de Nola Pender”

Gerardo Pérez Hernández escribe una reseña sobre el capítulo 2 del libro de Beltrán Báez y Colaboradores “Análisis de modelos conceptuales de enfermería.”, de la editorial UTP Editorial Indizada con la fecha de publicación del 2025.Gerardo Pérez Hernández writes a review of chapter 2 of the book by Beltrán Báez and Collaborators, ‘Analysis of Conceptual Models of Nursing,’ published by UTP Editorial Indizada with a publication date of 2025.Gerardo Pérez Hernández escreve uma resenha sobre o capítulo 2 do livro de Beltrán Báez e Colaboradores “Análise de modelos conceptuais de enfermagem”, da editora UTP Editorial Indizada, com data de publicação em 2025

On the Galician-Portuguese Cantiga de Change

Este artículo se acerca a la variedad de la cantiga de amor gallego-portuguesa que desarrolla el motivo del cambio de senhor, como consecuencia de un comportamiento de esta que contravenía las convenciones exigidas por un código literario de raigambre feudal, en el que se requería de la senhor el cumplimiento de sus obligaciones del pacto vasallático. Vinculado con la chanson de change occitana, este subtipo lírico constituye el último eslabón de una secuencia narrativa latente que, junto a la mala canso y el comjat, gira en torno al desamor, pero no implica una subversión de los patrones de la canso que den pie a la adscripción de los textos al registro satírico (en particular, al llamado escarnho de amor). Partiendo del pionero estudio de Valeria Bertolucci Pizzorusso, así como del establecimiento de los marcadores léxicos y los desarrollos discursivos que caracterizan este tipo lírico, se someten a examen las consideradas por la crítica especializada como cantigas de change de los trovadores del occidente ibérico para determinar cuáles deben ser reconocidas como tales y cuáles no. Con el probable conocimiento de la tradición transpirenaica, Osoir’Anes es el autor más antiguo del que nos han llegado composiciones de esta variedad, que, como sucederá con trobadores posteriores, se integran en ciclos dentro de su producción. La cantiga de change tuvo, no obstante, un cultivo limitado que no sobrepasó el final del siglo xiii y en cuyo corpus la integración de algunos especímenes plantea dificultades por las particularidades que presenta el tratamiento del motivo sobre el que se vertebra la variedad analizada.This article focuses on a type of cantiga de amor whose feudalistic literary motif is a change of lady (senhor) provoked by the lady’s failure to fulfil her obligations to her vassal. This lyric sub-genre is related to the Occitan chanson de change and forms the last link in a latent narrative sequence which, along with the mala canso and the comjat, revolve around the theme of desamor (unrequited love, loss of affection, heartbreak). However, the change-of-lady-themed cantigas do not subvert the generic conventions of the canso in a way that would qualify them as satire (in particular the so-called escarnho de amor). Using as deciding criteria Valeria Bertolucci Pizzorusso’s pioneering study, the establishment of lexical markers, and discursive developments that characterize this type of lyric, this article examines which of the Galician-Portuguese cantigas de change identified by scholars actually merit that name. Osoir’Anes, who was most likely familiar with the Provençal tradition, is the earliest author of compositions of this variety. Osoir’ Anes, like later troubadours, integrates this kind of lyric into cycles within his production. There was a limited number of cantiga de change written, and none after the end of the thirteenth century. Cantigas featuring the change-of-lady motif are difficult to classify as part of the corpus of cantigas de change due to the treatment of this motif.Esta publicación es parte del proyecto PID2022-140488NB-I00, financiado por MCIN/AEI/10.13039/501100011033/FEDER, UE (OLiriCas 2, «El origen de la lírica castellana desde las fuentes gallego-portuguesas: poética y retórica»)

Unveiling the long-term cascading effects of the 2018 Baige landslide and subsequent outburst flood with satellite radar observations

Landslide-dammed lakes (LDL) and landslide lake outburst flood (LLOF) can significantly alter the kinematic behavior of upstream and downstream landslides, posing severe threats to human life and infrastructure. However, the long-term impacts of LDL and LLOF on surrounding landslide stability remain poorly understood. In this study, we systematically examine the cascading effects triggered by the 2018 Baige LDL and LLOF on adjacent landslides, based on time series interferometric synthetic aperture radar (InSAR) analysis of 1437 satellite radar images. Unlike previous studies that focused on individual landslides or localized areas, we developed an automated method to detect the onset of landslide acceleration, leading to the establishment of an inventory of 65 accelerated landslides (ALs) and a quantitative evaluation of their controlling factors. Our results show that approximately 30 % of the flood-affected active landslides changed their deformation mechanisms, which can be categorized into five distinct types. Among the landslides accelerated by the Baige event, 43 % exhibited persistent acceleration, whereas 57 % showed signs of self-recovery. For the latter, deformation velocity typically decayed by 90 % within an average of 9.3 years after the outburst, returning to near pre-event levels. Furthermore, compared to 378 flood-involved but non-ALs, ALs preferentially occur on gentler slopes and in areas with lower vegetation cover. More notably, those ALs generally experienced greater flood depth, higher flow velocity, and stronger flood power. This study is the first to assess the long-lasting cascading effects of LDL and LLOF on creep landslides. These findings advance our understanding of LDL and LLOF-induced landslide mechanisms and offer valuable insights for the long-term risk assessment and geohazard mitigation of landslide-prone regions affected by similar cascading processes.This research was funded by the National Natural Science Foundation of China (Ref. 41941019), the Shaanxi Province Geoscience Big Data and Geohazard Prevention Innovation Team (2022), the Generic Technical Development Platform of Shaanxi Province for Imaging Geodesy (2024ZG-GXPT-07), the Conselleria de Innovación, Universidades, Ciencia y Sociedad Digital in the framework of Project CIAICO/2021/335, the ESA-MOST China DRAGON-6 project (Grant No. 95355) and by the funding scheme of the European Commission, Marie Skłodowska-Curie Actions Staff Exchanges in the frame of the project UPGRADE – GA 101131146

PLANT-DERIVED hybrid pigments supported on nanoclays for the sustainable colouration of polypropylene by injection moulding

In this work, we evaluate the feasibility of plant-derived hybrid pigments such as chlorophyll and anthocyanin, supported on halloysite, for the colouration of polypropylene (PP) by injection moulding. Powder blends with mass fractions of [0.1; 2] % were prepared, and lunchbox lids were moulded on a production tool. We characterised process behaviour, dimensional stability, tensile properties, colour response, dynamic olfactometry, and DSC. The nanoclay-pigment hybrids proved processable within the studied range. Dimensional deviations remained within ±1 % with respect to PP. Strength and modulus stayed close to the PP reference, with a moderate decrease in elongation as loading increased. Regarding colour, within-part uniformity was ΔE∗ab [0.1; 0.4] for PP and [0.5; 0.9] for the hybrids, consistent with room for improved dispersion. DSC showed Tm [164.5; 165.2] °C and Xc [71; 74] % with no relevant changes. Odour concentration increased vs. PP (+31 % at 1 % chlorophyll; +72 % at 2 % anthocyanin), with no off-odour perceived by the panel. Overall, the hybrid pigments enable colouring PP by injection moulding while preserving functionality; priorities for industrial transfer are to optimise dispersion and reduce odour