A Study of Job Satisfaction in a Call Centre with Special Reference to Pune in India

The purpose of this paper is to examine the significance of job satisfaction in call centre on employees. The approach implemented in this study was a quantitative research. This was conducted via self-designed questionnaire, based on critical analysis of the literature available on Job satisfaction in call centres. The findings suggest that high stress, odd working time, and work environment have a negative impact on employees’ job satisfaction. Health issues are created in the call centres. Although there have been many works presented on call centres over the years and the sector has matured, the business still seems to struggle with similar problems. In the wake of social media and other communication channels, call centres might have to go through changes. In order to progress managers must understand the value of their employee and their impact on the customer. The findings of this paper may contribute to employee or a manager working in the call centre environment who is interested in transforming their centres into customer contact centres, and improving circumstances for employees and customers. The research may also contribute the already existing literature

Role of Psychological Contract in Organizational Development

This study deals with Psychological Contract between employers and employees. Employers are always interested organizational in growth, whereas employees are interested in their own welfare and job satisfaction. Satisfied and motivated employees always contribute more to the organization. This study highlighted some areas, which gives satisfaction to the employees, like; fair payment, welfare facilities, recognition, promotion and attention. Work environment in the organization is also very important to create positive attitude of the employees. Equal treatment to all employee present humanities of employers. In such positive environment employees feel proud to work for the organization

Is Ecofeminism Doing Favoritism to Feminism?

The paper attempts to understand ecofeminism in Indian context which has its genesis in the West Ecofeminism is the pluralistic theory it has many voices After exploring vast body of Indian and Western polemical discourse the present paper focuses on its basic argument Many ecofeminists put forth that the patriarchal development attitude is the root cause of the exploitation of women and nature and women are firsthand victims of the exploitation of nature Embarking on this vital theoretical underpinning of ecofeminism gender oriented analysis of the environmental crisis the present paper investigates applicability of ecofeminist discourse in the Indian context by analyzing Indian environmental crisis Therefore the hypothesis of the paper to explore is Are environmental crisis in India gender oriente

Overview of Bottom-up Nano Electronics Materials and Its Application

Nanoelectronics materials have great attracted the fancy of many scientists and researchers worldwide. The small dimensions, strength and the remarkable physical properties of these structures made them unique materials with a whole range of promising application. In this review, the bottom-up nano electronics material’s properties, advantage, disadvantage, various type of fabrication techniques and the present status application, have been disused. When you are citing the document, use the following link http://essuir.sumdu.edu.ua/handle/123456789/2777

A critical review on poisoning of Dhatura in Agada Tantra

Agada Tantra or toxicology is a branch of Ashtanga Ayurveda which includes the science of poisons.[1] It is originated from the school of toxicology, which was founded and run by Acharya Kashayapa. It deals with various natural and artificial toxic substances and poisons in detail along with their antidotes, the signs and symptoms and also the management of poisoning resulting from the bites of snakes, insects, spiders, rodents etc as well as from the combinations of various other poisons & fatal doses of various poisons.[2] It also deals with medicine in relation to the law, legal aspects of medical ethics and standards. Damshtra or Visha Chikitsa, as the Agada Tantra is popularly known, deals with various methods of cleaning the poisons out of the body as well as recommends antidotes for particular poisons. It deals with a wide range of natural toxins originating from wild lives like animals, birds, insects etc., plants including herbs (belladonna, aconite etc.), vegetables, minerals (leads, mercury, arsenal etc.) and artificial poisons prepared from poisonous drugs. Dhatura is one of the poisonous drug described in Ayurveda.[3] Which is an one of the Deliriant poison

Qualities of teachers in Ayurvedic prospect

Teacher is the heart of the education system. In Ayurveda teacher not only create good disciple but also a good Vaidya (physician). In old generation of Guru-Shishya Parampara or in the computerized modern era, Teacher is undisputedly the best among the source of knowledge. One of the primes of any successful education system is the teacher. In medical branches like Ayurveda, one who has the sharp observing capacity can develop the qualities of good teaching. Specially in the field of Ayurveda where the classical text, though the centuries old still stand to be true require the efforts of learned teacher to impart knowledge which is based on his own inferences and experience suitable to the modern era. When one refers the quality of teacher and examiner it looks like some quite identical because who is well aware of the knowledge (teacher) can also become the good examiner of subject, object or knowledge. Ideal author of ancient text Charaka Samhita has truly emphasized on Pariksha i.e. the process of examination. Need of these qualities are to be elaborated more in today's era. These qualities can be developed through the training programs specially conducted in the field of Ayurveda also

Fuzzy Logic A Soft Computing Approach For E-Learning: A Qualitative Review

E-learning model has been developed rapidly because of development in technology, mobile platform such as smart phone and pad etc. But due to low rate of completion of e-learning platform it is necessary to analyze behavior characteristics of online learners which enhance the quality of learning. This can be achieved by recommending suitable e-contents available in learning servers that are based on learning style, learning pattern, time, environment, psychology and mood of learners. All these factors are uncertain. In such case fuzzy logic and neural network approach of soft computing is desirable to use and helps to take decision for prediction of e-learning. The aim of this paper is to study development and work in e-learning, adaptive learning and web-based learning globally. Also study for to develop reliable and efficient solution for e-learners and e-content provider. This paper represent studies of learning style prediction, learning style model, learning system and analysis of related work in e-learning and web environments. This is review of previous research in e-learning prediction

A Role of Semantic Web and Ontology in Information Retrieval

Web Mining is an application of data mining which focuses on discovering relevant data from Web content. The Semantic Web describes a web as data rather than documents. It characterizes information in understandable manner moreimplicitly for humans and computers.It wasdeveloped with the help of Ontology, which is the pillar of the Semantic Web. The semantic Web depends on integration and use of semantic data, and sematic data is depends on ontology. Ontology can provide a common vocabulary, a grammar for publishing data, and can supply a semantic d data which can be used to preserve the Ontologies and keep them ready for inference. This also helps in personalized filtering mechanisms for users to consume relevant, interesting information from web sites. By combining web mining and sematic web, we can retrieve relevant data called as semantic web mining. This paper gives an overview of sematic web mining and their applications

On Testing Dependence between Time to Failure and Cause of Failure when Causes of Failure Are Missing

The hypothesis of independence between the failure time and the cause of failure is studied by using the conditional probabilities of failure due to a specific cause given that there is no failure up to certain fixed time. In practice, there are situations when the failure times are available for all units but the causes of failures might be missing for some units. We propose tests based on U-statistics to test for independence of the failure time and the cause of failure in the competing risks model when all the causes of failure cannot be observed. The asymptotic distribution is normal in each case. Simulation studies look at power comparisons for the proposed tests for two families of distributions. The one-sided and the two-sided tests based on Kendall type statistic perform exceedingly well in detecting departures from independence

Epigenetic silencing of DSC3 is a common event in human breast cancer

INTRODUCTION: Desmocollin 3 (DSC3) is a member of the cadherin superfamily of calcium-dependent cell adhesion molecules and a principle component of desmosomes. Desmosomal proteins such as DSC3 are integral to the maintenance of tissue architecture and the loss of these components leads to a lack of adhesion and a gain of cellular mobility. DSC3 expression is down-regulated in breast cancer cell lines and primary breast tumors; however, the loss of DSC3 is not due to gene deletion or gross rearrangement of the gene. In this study, we examined the prevalence of epigenetic silencing of DSC3 gene expression in primary breast tumor specimens. METHODS: We used bisulfite genomic sequencing to analyze the methylation state of the DSC3 promoter region from 32 primary breast tumor specimens. We also used a quantitative real-time RT-PCR approach, and analyzed all breast tumor specimens for DSC3 expression. Finally, in addition to bisulfite sequencing and RT-PCR, we used an in vivo nuclease accessibility assay to determine the chromatin architecture of the CpG island region from DSC3-negative breast cancer cells lines. RESULTS: DSC3 expression was downregulated in 23 of 32 (72%) breast cancer specimens comprising: 22 invasive ductal carcinomas, 7 invasive lobular breast carcinomas, 2 invasive ductal carcinomas that metastasized to the lymph node, and a mucoid ductal carcinoma. Of the 23 specimens showing a loss of DSC3 expression, 13 (56%) were associated with cytosine hypermethylation of the promoter region. Furthermore, DSC3 expression is limited to cells of epithelial origin and its expression of mRNA and protein is lost in a high proportion of breast tumor cell lines (79%). Lastly, DNA hypermethylation of the DSC3 promoter is highly correlated with a closed chromatin structure. CONCLUSION: These results indicate that the loss of DSC3 expression is a common event in primary breast tumor specimens, and that DSC3 gene silencing in breast tumors is frequently linked to aberrant cytosine methylation and concomitant changes in chromatin structure