Towards a service system ontology for service science

Service Science is a new interdisciplinary approach to the study, design, implementation, and innovation of service systems. However due to the variety in service research, there is no consensus yet about the theoretical foundation of this domain. In this paper we clarify the service systems worldview proposed by Service Science researchers Spohrer and Kwan by investigating its foundational concepts from the perspective of established service theories and frameworks. By mapping the proposed service system concepts on the selected service theories and frameworks, we investigate their theoretical foundations, examine their proposed definitions and possible conflicting interpretations, discover their likely relationships and general structure, and identify a number of issues that need further discussion and elaboration. This analysis is visualised in a multi-view conceptual model (in the form of a UML class diagram) which we regard as a first step towards an explicitly and formally defined service system ontology

Overview of the LADEE Ultraviolet-visible Spectrometer: Design, Performance and Planned Operations

The Lunar Atmosphere and Dust Environment Explorer (LADEE) is an orbital lunar science mission currently under development to address the goals of the 2003 National Research Council decadal survey, the Lunar Exploration Analysis Group Roadmap, and the "Scientific Context for Exploration of the Moon" (SCEM) report, and has been recommended for execution by the 2011 Planetary Missions Decadal Survey. The mission s focus is to study the pristine state of the lunar atmosphere and dust environment prior to possible lunar exploration activities by countries, including the United States, China, India, and Japan, among others. Activity on the lunar surface has the potential of altering the tenuous lunar atmosphere, but changing the type and concentration of gases in the atmosphere. Before these activities occur it is important to make measurements of the current lunar atmosphere in its unmodified state. LADEE will determine the composition of the lunar atmosphere and investigate the processes that control its distribution and variability, including sources, sinks, and surface interactions. It will monitor variations in known gases, such as sodium, potassium, argon and helium, and will search for other, as-yet-undetected gases of both lunar and extra-lunar origin. LADEE will also determine whether dust is present in the lunar exosphere, and reveal the processes that contribute to its sources and variability. Launch is planned for August, 2013

LADEE UVS Observations of Solar Occulation by Exospheric Dust above the Lunar Limb

The Lunar Atmosphere and Dust Environment Explorer (LADEE) is a lunar orbiter launched in September 2012 that investigates the composition and temporal variation of the tenuous lunar exosphere and dust environment. The primary goals of the mission are to characterize the pristine gas and dust exosphere prior to future lunar exploration activities, which may alter the lunar environment. To address this goal, the LADEE instrument suite includes an Ultraviolet/ Visible Spectrometer (UVS), which searches for dust, Na, K, and trace gases such as OH, H2O, Si, Al, Mg, Ca, Ti, Fe, as well as other previously undetected species. UVS has two sets of optics: a limb-viewing telescope, and a solar viewing telescope. The solar viewer is equipped with a diffuser (see Figure 1a) that allows UVS to stare directly at the solar disk as the Sun starts to set (or rise from) behind the lunar limb. Solar viewer measurements generally have very high signal to noise (SNR>500) for 20-30 ms integration times. The 1-degree solar viewer field of view subtends a diameter of ~8 km at a distance of 400-450 k

A study of the relationship between the leadership images of West Virginia superintendents and directed modes of thinking

This study examines the relationship between leadership images of West Virginia public school superintendents and their directed modes of thinking. The Leadership Images: A Leadership Self-Inventory Instrument was used to collect data from the superintendents regarding their leadership images. The Keirsey\u27s FourTypes Sorter was used to collect data from the superintendents regarding their directed modes of thinking. Also, the superintendents were asked to respond to five qualitative questions related to the work they do as superintendents. The surveys were used along with a demographic questionnaire that collected information regarding gender, size of the student population, student free and reduced status, number of years as superintendent, number of years in the school system, and number of years of experience in education. The surveys and questionnaire were sent to the 55 public school superintendents in West Virginia. Responses were received from 44 superintendents. Chi-Square Tests of Independence were computed to determine the level of significance.;Major research findings indicate no statistically significant relationship between leadership images and directed modes of thinking. The majority of the West Virginia superintendents are wizards and have a tendency to be L-Directed Thinking.;There is a statistically significant relationship between directed modes of thinking and gender. This finding signifies a heightened relationship between directed modes of thinking and gender. The majority of the West Virginia female superintendents have a tendency to be wizards and the majority of the West Virginia female superintendents have a tendency to be R-Directed Thinking.;Recommendations from this study include implementation of professional development activities for superintendents with a focus on an increased awareness of their leadership images and directed modes of thinking. Also, further research may be done on gender and directed modes of thinking

LADEE UVS Observations of Atoms and Dust in the Lunar Tail

The Lunar Atmosphere and Dust Environment Explorer (LADEE) was a lunar orbiter launched in September 2013 that investigated the composition and temporal variation of the tenuous lunar exosphere and dust environment. A major goal of the mission was to characterize the dust exosphere prior to future lunar exploration activities, which may alter the lunar environment. The Ultraviolet/Visible Spectrometer (UVS) onboard LADEE addresses this goal, utilizing two sets of optics: a limbviewing telescope, and a solar-viewing telescope. We report on spectroscopic (approximately 280 - 820 nm) observations viewing down the lunar wake or along the 'lunar tail' from lunar orbit. Prior groundbased studies have observed the emission from neutral sodium atoms extended along the lunar tail, so often this region is referred to as the lunar sodium tail. UVS measurements were made on the dark side of the moon, with the UVS limb-viewing telescope pointed outward in the direction of the Moon's wake (almost anti-sun), during different lunar phases. These UVS observation activities sample a long column and allow the characterization of scattered light from dust and emission lines from atoms in the lunar tail. Observations in this UVS configuration show the largest excess of scattered blue light in our data set, indicative of the presence of small dust grains in the tail. Once lofted, nanoparticles may become charged and picked up by the solar wind, similar to the phenomena witnessed above Enceladus's northern hemisphere or by the STEREO/WAVES instrument while close to Earth's orbit. The UVS data show that small dust grains as well as atoms become entrained in the lunar tail

Consecutive Virgin Births in the New World Boid Snake, the Colombian Rainbow Boa, Epicrates maurus

Until recently, facultative automictic parthenogenesis within the squamate reptiles exhibiting ZZ:ZW genetic sex determination has resulted in single reproductive events producing male (ZZ) or female (ZW) offspring. With the recent discovery of viable parthenogenetically produced female (WW) Boa constrictors, the existence of further parthenogenetic events resulting in WW females was questioned. Here, we provide genetic evidence for consecutive virgin births by a female Colombian rainbow boa (Epicrates maurus), resulting in the production of WW females likely through terminal fusion automixis. Samples were screened at 22 microsatellite loci with 12 amplifying unambiguous products. Of these, maternal heterozygosity was observed in 4, with the offspring differentially homozygous at each locus. This study documents the first record of parthenogenesis within the genus Epicrates, a second within the serpent lineage Boidae, and the third genetically confirmed case of consecutive virgin births of viable offspring within any vertebrate lineage. Unlike the recent record in Boa constrictors, the female described here was isolated from conspecifics from birth, demonstrating that males are not required to stimulate parthenogenetic reproduction in this species and possibly other Boa

Thinking with a New Purpose: Lessons Learned from Teaching Design Thinking Skills to Creative Technology Students

This paper reports on the insights gained from introducing design thinking into the final year of a UK university course where students created positive behavior change interventions. The rationale for the course design and teaching process are outlined, with a focus on design as engineering versus innovation process. The students took a design thinking journey using Stanford University d.school's 5-step approach of Empathize-Define-Ideate-Prototype-Test, and their journey is described in detail. We found that at first students found the Design Thinking approach counter-intuitive and confusing, yet throughout the process they recognized the strengths and opportunities it offers. On the whole, students reflected positively on their learning and on their re-evaluation of the role of a (service) designer. Lessons learned from a teaching point of view are also outlined, the most poignant being the realization that it was necessary to 'un-teach' design practices students had come to take for granted, in particular the view of design as a self-inspired, linear and carefully managed process