LAYSI: A layered approach for SLA-violation propagation in self-manageable cloud infrastructures

Cloud computing represents a promising comput ing paradigm where computing resources have to be allocated to software for their execution. Self-manageable Cloud in frastructures are required to achieve that level of flexibility on one hand, and to comply to users' requirements speci fied by means of Service Level Agreements (SLAs) on the other. Such infrastructures should automatically respond to changing component, workload, and environmental conditions minimizing user interactions with the system and preventing violations of agreed SLAs. However, identification of sources responsible for the possible SLA violation and the decision about the reactive actions necessary to prevent SLA violation is far from trivial. First, in this paper we present a novel approach for mapping low-level resource metrics to SLA parameters necessary for the identification of failure sources. Second, we devise a layered Cloud architecture for the bottom-up propagation of failures to the layer, which can react to sensed SLA violation threats. Moreover, we present a communication model for the propagation of SLA violation threats to the appropriate layer of the Cloud infrastructure, which includes negotiators, brokers, and automatic service deployer. © 2010 IEEE

Modelling Service Level Agreements for Business Process Outsourcing Services

Many proposals to model service level agreements (SLAs) have been elaborated in order to automate different stages of the service lifecycle such as monitoring, implementation or deployment. All of them have been designed for computational services and are not well–suited for other types of services such as business process outsourcing (BPO) services. However, BPO services suported by process–aware information systems could also benefit from modelling SLAs in tasks such as performance monitoring, human resource assignment or process configuration. In this paper, we identify the requirements for modelling such SLAs and detail how they can be faced by combining techniques used to model computational SLAs, business processes, and process performance indicators. Furthermore, our approach has been validated through the modelling of several real BPO SLAsMinisterio de Economía y Competitividad TIN2012-32273Junta de Andalucía TIC-5906Junta de Andalucía P12-TIC-186

Trustworthy Cloud Computing

Trustworthy cloud computing has been a central tenet of the European Union cloud strategy for nearly a decade. This chapter discusses the origins of trustworthy computing and specifically how the goals of trustworthy computing—security and privacy, reliability, and business integrity—are represented in computer science research. We call for further inter- and multi-disciplinary research on trustworthy cloud computing that reflect a more holistic view of trust

Towards autonomic detection of SLA violations in Cloud infrastructures

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