Vulnerable Users’ Perceptions of Transport Technologies

As the global population continues to grow, age and urbanize, it is vital to provide accessible transport so that neither ageing nor disability constitute barriers to social inclusion. While technology can enhance urban access, there is a need to study the ways by which transport technologies - real-time information, pedestrian navigation, surveillance, and road pricing - could be more effectively adopted by users. The reason for this is that some people, and particularly vulnerable populations, are still likely to reluctantly use (or even avoid using) technologies perceived as 'unknown' and 'complicated'. Based on evidence from British and Swedish case studies on older people's perceptions of the aforementioned transport technologies, as well as on a Swedish case study of visually impaired people's perceptions, this article makes the case that technology is only one tool in a complex socio-technical system, and one which brings challenges. The authors also suggest that although vulnerable populations are not homogeneous when expressing attitudes towards transport technologies, their assessment criteria tend to be 'pro-social' as they usually consider that the societal benefits outweigh the personal benefits. Emphasising aspects linked to the technologies' pro-social potential or relevance to the individual user could increase acceptance

Smart Public Transport in Rural Areas: Prospects, Challenges and Policy Needs

There is a heavy dependence on cars for people living in rural areas and small towns. The countryside has so far been left out of the transition to carbon-free transport, and public transport shares are low in rural areas. New information and communication technology (ICT) solutions and autonomous vehicles (AVs) have the potential to improve the conditions for public transport in rural areas, as they may increase efficiency and reduce costs. Still, these technological novelties are rarely tested in rural settings and policy focus and pilot tests have occurred almost exclusively in cities. The aim of this chapter is to explore the conditions and challenges for public transport in rural areas through ICT and AVs. The authors will discuss how policy focus needs to change to increase attention to rural areas and give suggestions on concrete policy measures that can be used. In the chapter, the authors draw empirically on results from two research projects in Sweden about the conditions for public transport in rural areas and ongoing tests with new ICT solutions