Análisis de programas de mejora continua. Un estudio longitudinal en una empresa industrial

Las empresas han utilizado diversas herramientas que permiten que los operarios contribuyan al proceso de mejora continua. Entre las herramientas más usadas podemos destacar los sistemas de sugerencias tanto individuales como en grupo. En esta comunicación haremos un repaso de las principales características de ambos sistemas y los modos habituales de implantación. Nuestra ponencia pretende intentar responder a estas preguntas de investigación. ¿Qué resultados se derivan de la implantación de sistemas de sugerencias individuales o en grupo? ¿Cuál de los dos sistemas es más beneficioso para la empresa? ¿Qué problemas surgen durante el funcionamiento de estos programas? Para ello, analizaremos los datos de un caso de empresa industrial donde hemos recogido los datos históricos de 5 años de aplicación de un programa de mejora continua. Ambos programas han demostrado ser provechosos para la empresa, aunque las posibilidades de los sistemas de grupo parecen ser significativamente mayores

Organizational Discourse: Domains, Debates, and Directions

Interest in the analysis of organizational discourse has expanded rapidly over the last two decades. In this article, we reflect critically on organizational discourse analysis as an approach to the study of organizations and management, highlighting both its strengths and areas of challenge. We begin with an explanation of the nature of organizational discourse analysis and outline some of the more significant contributions made to date. We then discuss existing classifications of approaches to the study of organizational discourse and suggest that they fall into two main categories: classifications by level of analysis and classifications by type of method. We argue that both of these approaches are inherently problematic and present an alternative way to understand the varieties of approaches to the analysis of organizational discourse based on within domain and across domain characterizations. We conclude with a discussion of the challenges that remain in the development of organizational discourse as an area of study and point to some of the opportunities for important and unique contributions to our understanding of organizations and management that this family of methods brings. © 2012 Copyright Academy of Management

Tendencias de la cultura y cambio organizacional: estudio de caso

La imagen corporativa en relación con el medio se evidencia en el informe de Deloitte (2018) sobre tendencias del capital humano, en donde se reportan alrededor de 11.000 cuestionarios aplicados a gerentes de 140 países y 150 líderes de empresas colombianas, el planteamiento realizado sugiere que el capital social cobra tanto importancia como el físico y el financiero. Estos aspectos están relacionados con la identidad corporativa y cómo se relaciona a su vez con la cultura y la gestión del en la organización. La cultura y la gestión del cambio han cobrado mucho interés para las personas que guían las organizaciones, los estudios realizados por Deloitte en 2017 se focalizaron en la relación de la cultura y el compromiso como elementos importantes del empleado; los resultados del estudio dejan en evidencia cómo la habilidad de las organizaciones para afrontar inconvenientes de compromiso y cultura tenían una reducción del 14% con respecto al año anterior, estos datos permiten entender la complejidad del ambiente en el ámbito laboral y dan cuenta de la importancia de desarrollar conocimiento válido que oriente a académicos y empresarios para que puedan abordar de una manera adecuada estos aspectos.1a edició

Brand champion behaviour: Its role in corporate branding

yesBrand champions are responsible for encouraging employee commitment to the corporate brand strategy. They strongly believe in and identify with the brand concept—the company’s selected brand meaning, which underpins corporate brand strategy implementation. We conducted research to explore why and how brand champion behaviour operates within companies implementing a new corporate brand strategy. Against a backdrop of growing interest in brand champion behaviour in corporate branding research, we grounded our study in social identity theory and rhetorical theory from change management literature. Our findings show that articulating a compelling brand vision, taking responsibility, and getting the right people involved are the most widely used strategies by brand champions. We uncover how rhetorical strategies within brand champion behaviour generate employee commitment to a new corporate brand strategy. The dimension of brand champion behaviour that is effective depends on the type of brand evolution, involving shifts in the brand concept. We make suggestions for further studies underpinned by social identity theory and rhetorical theory to investigate brand champion behaviour processes within companies introducing a new corporate brand strategy

Housing as social problem versus housing as historical problem: the case of Hungary

Two very different dimensions of Hungary's housing problem are investigated. One relates to historical factors, mainly the poor housing stock which existed prior to 1949, and is indicated by persistent housing shortages. The other dimension concerns access and allocation mechanisms, both in rented and owned accommodation, and raises questions of social policy. Thus there are at least two ways of evaluating housing policy: in terms of absolute levels of provision -- usually measured by standards and shortages -- and in terms of relative levels -- measured by how fair is the access to housing of different types by different groups in the population. The first method reveals that Hungary, despite severe housing shortages, has made great strides in recent years. However, in terms of equality of housing provision, the problem which seems endemic to several Eastern European countries -- the better-off groups get most of the available good quality housing at low rents -- is persisting through into the owner-occupied sector as this sector begins to take off because of a large expansion since 1970 of mortgage credit.

Romanian Suburban Housing : Home Improvement through Owner-building

The new suburban housing developments in post-socialist cities have been ubiquitous icons of socioeconomic and physical change. This paper examines suburban owner-built housing as a long-term strategy of home improvement in Romania. It analyses residents’ motivations and financial strategies to move up the housing ladder through owner-building and their responses to key neighbourhood problems, in particular poor public infrastructure and non-existent public facilities. I argue that owner-builders generally benefitted from the economic informality, the relaxed legal culture and the unregulated housing context of the Romanian post-socialist transition; but the absence of public actors has weakened their achievements, which is most apparent at neighbourhood level. The paper draws attention to a context of politico-economic reforms and a set of socio-cultural values of housing privatism in which resident responses may frequently generate consequential (collective) problems localised at the level of streets, neighbourhoods or even the whole society.PostprintPeer reviewe

Potential integration of British Standards, systems and approaches for quality safety and environmental management A model and a research agenda

SIGLEAvailable from British Library Document Supply Centre-DSC:3597.6345(SU-MS-DP--95/36) / BLDSC - British Library Document Supply CentreGBUnited Kingdo