Electronic information sharing in local government authorities: Factors influencing the decision-making process

This is the post-print version of the final paper published in International Journal of Information Management. The published article is available from the link below. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. Copyright @ 2013 Elsevier B.V.Local Government Authorities (LGAs) are mainly characterised as information-intensive organisations. To satisfy their information requirements, effective information sharing within and among LGAs is necessary. Nevertheless, the dilemma of Inter-Organisational Information Sharing (IOIS) has been regarded as an inevitable issue for the public sector. Despite a decade of active research and practice, the field lacks a comprehensive framework to examine the factors influencing Electronic Information Sharing (EIS) among LGAs. The research presented in this paper contributes towards resolving this problem by developing a conceptual framework of factors influencing EIS in Government-to-Government (G2G) collaboration. By presenting this model, we attempt to clarify that EIS in LGAs is affected by a combination of environmental, organisational, business process, and technological factors and that it should not be scrutinised merely from a technical perspective. To validate the conceptual rationale, multiple case study based research strategy was selected. From an analysis of the empirical data from two case organisations, this paper exemplifies the importance (i.e. prioritisation) of these factors in influencing EIS by utilising the Analytical Hierarchy Process (AHP) technique. The intent herein is to offer LGA decision-makers with a systematic decision-making process in realising the importance (i.e. from most important to least important) of EIS influential factors. This systematic process will also assist LGA decision-makers in better interpreting EIS and its underlying problems. The research reported herein should be of interest to both academics and practitioners who are involved in IOIS, in general, and collaborative e-Government, in particular

The impact of e-government on the role of the IS function in Welsh unitary authorities

EThOS - Electronic Theses Online ServiceGBUnited Kingdo

Managing Human Resource in the 21st century

Boonboo

Towards e-government facilitation in UK local authorities

This paper illuminates the recent stages of e-Government facilitation in the UK local authorities and shows how British local authorities are improving their public service delivery and governing in the digital environment on the other side of the Atlantic. It explores congruence between user and provider perspectives on e-Government. Giddens's (1984) dimensions of the “duality of structure” are used as a “sensitising device” to analyse findings from an extensive literature survey, document analysis and semi-structured interviews with e-Government managers, Heads of IS and IS Project Managers. A rich picture is presented of differences between user and provider views. This paper argues for a greater understanding between the views of the providers and the users of technology in e-Government facilitation in local authorities