Administrative or survey data for measuring organizational performance: what's the difference?

Debate about the best way to measure performance in studies of management in public organizations is longstanding. We address this topic through a review of the evidence from 93 studies that use administrative and/or survey measures of organizational performance. We find that administrative data typically reflect the performance judgements of government (at the central, regional and local level) and regulators, while survey data is based on the perceptions of citizens, service users and public sector managers. We undertake a critical review of the twelve articles that use both administrative and survey measures of organizational performance. This reveals limited differences in the impact of management variables on the two types of performance measures. However, in those studies using survey measures, management variables are more likely to have a positive link with the performance judgements of service consumers than the judgements of managers themselves. This implies that public managers may underestimate their impact on citizens’ perceptions of organizational performance.postprintThe 14th International Research Society for Public Management (IRSPM) Conference, Berne, Switzerland, 7-9 April 2010

Assessing understanding of complex learning outcomes and real-world skills using an authentic software tool: a study from Biomedical Sciences.

YesWe describe a study conducted during 2009-12 into innovative assessment practice, evaluating an assessed coursework task on a final year Medical Genetics module for Biomedical Science undergraduates. An authentic e-assessment coursework task was developed, integrating objectively marked online questions with an online DNA sequence analysis tool (BLAST), routinely used by NHS and research professionals. The aim was to combine the assessment of understanding of complex module learning outcomes with real-world authentic skills highly valued in the work place. This approach challenges the oft-heard accusation that online computer-marked tests can lack validity and authenticity in higher education. The study demonstrates the content and construct validity of this form of e-assessment, showing that careful question design, allied with integration with the real life BLAST tool, enables instructors to assess complex higher order understanding, and requires students to demonstrate skills relevant for the work place. A study of three years of test results and measures of internal consistency data also show the reliability of this assessment. In addition, the results of surveys of student opinion, and positive feedback from student module feedback questionnaires suggest that it is effective in terms of face validity

Preliminary results of passive microwave snow experiment during February and March 1978

The purpose of the experiment was to determine if remote microwave sensing of snowpack data could be used to predict runoff, thereby allowing more efficient management of the water supply. A four-frequency microwave radiometer system was attached to a truck-mounted aerial lift and was used to gather data on snowpacks at three different sites in the Colorado Rocky Mountains. Ground truth data measurements (density, temperature, grain size, hardness, and free-liquid water content) were taken at each site corresponding to each microwave scan

Centralization, organizational strategy, and public service performance

We test the separate and joint effects of centralization and organizational strategy on the performance of 53 UK public service organizations. Centralization is measured as both the hierarchy of authority and the degree of participation in decision making, whereas strategy is measured as the extent to which service providers are prospectors, defenders, and reactors. We find that centralization has no independent effect on service performance, even when controlling for prior performance, service expenditure, and external constraints. However, the impact of centralization is contingent on the strategic orientation of organizations. Centralized decision making works best in conjunction with defending, and decentralized decision making works best in organizations that emphasize prospecting.postprin

Tough Decisions: Defending the Homeland

Produced by WFYI, in partnership with the Indiana University School of Law - Indianapolis and the IU School of Public and Environmental Affairs. Tough Decisions: Defending the Homeland takes viewers behind-the-scenes at a groundbreaking simulation of terrorism event. The exercise forces a new generation of global leaders to develop innovative counter-terrorism tactics and strategies in order to disrupt terrorist activities, while restoring public safety and maintaining First Amendment rights. Viewable at https://iu.mediaspace.kaltura.com/media/Tough+Decision.mp4/1_slb6dra

Exploring the use of strategic frameworks in dental practice

This paper explores the use of strategic frameworks in NHS and private dental practice. It reviews the policy context of dentistry and suggests the challenges in this context will require dental practices to prioritise understanding and engagement with a strategic approach. A strategic approach will be required in order to enhance and improve performance. Two specific strategic frameworks will be explored in terms of their relevance to NHS and private dental practic

Law vs. War: Competing Approaches to Fighting Terrorism

The authors address one of the fundamental assumptions underlying the conduct of the War on Terrorism - the nature of our enemy, whether perpetrators of terrorist activities are criminals or soldiers (combatants). Although the United States recognizes that terrorist acts are certainly illegal, it has chosen to treat perpetrators as combatants; but much of the world, including many of our traditional allies, have opted for a purely legalistic approach. Disagreement about assumptions is not the only basis for divergent policies for confronting terrorism, but certainly explains much of our inability to agree on strategies to overcome what we recognize as a serious common and persistent international problem. Their insights into how our respective cultures and histories influence our definitions, assumptions, and subsequent policy decisions can assist us to respect and learn from competing strategies. They correctly surmise that our current international struggle is too important for us to ignore assumptions underlying our own and competing ideas.https://press.armywarcollege.edu/monographs/1740/thumbnail.jp

Tornado And Severe Weather Climatology And Predictability By Enso Phase In The North Central U.S.: A Compositing Study

Climatological factors, including the phase of the El Niño-Southern Oscillation (ENSO), are known predictors for parameters such as seasonal temperature and precipitation and tropical cyclone activity. ENSO phase also has a relationship to severe weather activity and may have utility in predicting anomalies in severe weather climatology, including the number of significant tornadoes and the number of tornado days. While not useful in daily severe weather operations and forecasting, determining the relationship between ENSO phase and severe weather climatology anomalies can aid preparedness for potentially active seasons among operational meteorologists, emergency managers, the media, and others with a role in preparing spotters and citizens for severe weather seasons

Place matters: but does local leadership?

The arrival of New Labour into Government witnessed the prominent re-emergence of place onto the policy agenda. This heralded a range of area-based-initiatives designed to both tackle neighbourhood forms of deprivation and to re-establish a sense of identity and connection between individuals and their local community. In terms of place-making, effective and inclusive participation, representation and leadership were all identified as prerequisites for the creation of sustainable communities . But how important is local leadership and strategic vision within local public service organisations in achieving the desired place-making outcomes? This paper examines the extent to which local leadership and strategic vision represents a significant factor in promoting higher levels of satisfaction, belonging, cohesion and participation across single tier councils in England. The ensuing empirical evidence raises significant questions not only about the importance of local leadership in place-making, but also the environmental and organizational factors that shape local places