The Social Network: How People with Visual Impairment use Mobile Phones in Kibera, Kenya

Living in an informal settlement with a visual impairment can be very challenging resulting in social exclusion. Mobile phones have been shown to be hugely beneficial to people with sight loss in formal and high-income settings. However, little is known about whether these results hold true for people with visual impairment (VIPs) in informal settlements. We present the findings of a case study of mobile technology use by VIPs in Kibera, an informal settlement in Nairobi. We used contextual interviews, ethnographic observations and a co-design workshop to explore how VIPs use mobile phones in their daily lives, and how this use influences the social infrastructure of VIPs. Our findings suggest that mobile technology supports and shapes the creation of social infrastructure. However, this is only made possible through the existing support networks of the VIPs, which are mediated through four types of interaction: direct, supported, dependent and restricted

The Capability of Mobility in Kibera 'Slum', Kenya: An Ethnographic Study of How Young People Use and Appropriate New Media and ICTs

This multidisciplinary thesis explores the relationship between new media and young people in Kibera using ethnographic research methods. The research aim is to interrogate the optimism about the use of new media and ICTs for development by amplifying the rare voices of technology users in a marginalised context. The focus on young Kiberans is significant for emergent Global South media audience literature and the ICT4D (Information and Communication Technologies for Development) field. The communicative ecologies framework and the domestication of technologies approach facilitate the identification of dominant forms of local information and communication flows in the communicative environments of the young Kiberans. In light of the analysis of the empirical findings derived from 22 semi-structured interviews, participant observation, go-alongs and documentary evidence, the thesis argues that the mobile phone and the mobile Internet emerge as the most significant forms of new media and ICTs. Additionally, the local information flows of youth groups, youth forums, community radio ( Pamoja FM), Church and school emerge as complementary to the use and appropriation of new media and ICT artefacts. Grounded in the philosophical paradigm of critical realism and drawing upon Amartya Sen’s Capabilities Approach, the social conversion factor of educational attainment is identified as a dominant factor in enabling the Kiberans to appropriate the mobile phone and the mobile Internet into the capability of mobility, a form of development. The mobile phone emerges as a socio-cultural artefact that facilitates the maintenance and extension of social ties. However, the environmental conversion factor of Kibera as the young people’s place of residence and their perceived lower class restricts their creation and extension of social ties in higher class Kenyan networks. Therefore, “the digital spaces created by new media and ICT use and appropriation are simply continuities of the offline” hierarchical social environment in which they exist (boyd, 2013: 204

The Paradox of Mobility in the Kenyan ICT Ecosystem: An Ethnographic Case of How the Youth in Kibera Slum Use and Appropriate the Mobile Phone and the Mobile Internet

The Kenyan ICT ecosystem has attracted vast global media and policy attention because of notable mobile phone adoption in the country. However, empirical research of how Kenyans use and appropriate new media and ICTs in the diverse contexts within the country remains limited. In order to contribute to the emerging literature on Sub-Saharan Africa ICT ecosystems as well as the Mobility discussions within Mobiles for Development M4D and Information and Communication Technologies for Development ICT4D, this paper discusses an empirical case of how the youth of Kibera use and appropriate the mobile phone and the mobile Internet. The purpose of this critical realist ethnographic research article is to explicate the events in the historical development of the Kenyan ICT ecosystem as well as the components of social and physical structure in Kibera slum along with the relationships between them. This paper argues that the mobile phone eases communication and strengthens existent social ties for the youth of Kibera. However, it cannot bypass the hierarchical nature of Kenya where “class and place of residence are distinctive social markers in the process of social networking” [Wallis, C. (2011). Mobile phones without guarantees: The promises of technology and the contingencies of culture. New Media & Society, 13(3), 471–485. Wallis, C. (2013). Technomobility in China: Young migrant women and mobile phones. New York, NY: New York University Press]. Therefore, the young Kiberans predominantly use and appropriate the mobile phone to network with those in the same lower income strata. This is because they are widely perceived in Kenyan society as the “other and what does not belong” because they are slum residents [Hall, S. (2013). The spectacle of the other. In S. Hall, J. Evans, & S. Nixon (Eds.), Representation: Cultural representations and signifying practices (2nd ed., pp. 223–283). Sage. p. 257]

The Paradox of Mobility in the Kenyan ICT Ecosystem: An Ethnographic Case of How the Youth in Kibera Slum Use and Appropriate the Mobile Phone and the Mobile Internet

The Kenyan ICT ecosystem has attracted vast global media and policy attention because of notable mobile phone adoption in the country. However, empirical research of how Kenyans use and appropriate new media and ICTs in the diverse contexts within the country remains limited. In order to contribute to the emerging literature on Sub-Saharan Africa ICT ecosystems as well as the Mobility discussions within Mobiles for Development M4D and Information and Communication Technologies for Development ICT4D, this paper discusses an empirical case of how the youth of Kibera use and appropriate the mobile phone and the mobile Internet. The purpose of this critical realist ethnographic research article is to explicate the events in the historical development of the Kenyan ICT ecosystem as well as the components of social and physical structure in Kibera slum along with the relationships between them. This paper argues that the mobile phone eases communication and strengthens existent social ties for the youth of Kibera. However, it cannot bypass the hierarchical nature of Kenya where “class and place of residence are distinctive social markers in the process of social networking” [Wallis, C. (2011). Mobile phones without guarantees: The promises of technology and the contingencies of culture. New Media & Society, 13(3), 471–485. Wallis, C. (2013). Technomobility in China: Young migrant women and mobile phones. New York, NY: New York University Press]. Therefore, the young Kiberans predominantly use and appropriate the mobile phone to network with those in the same lower income strata. This is because they are widely perceived in Kenyan society as the “other and what does not belong” because they are slum residents [Hall, S. (2013). The spectacle of the other. In S. Hall, J. Evans, & S. Nixon (Eds.), Representation: Cultural representations and signifying practices (2nd ed., pp. 223–283). Sage. p. 257]

Mobile phone adoption in agri-food sector: Are farmers in Sub-Saharan Africa connected?

In recent years user acceptance of a new technology has become of much interest. One of the most outstanding global problems facing Africa is the digital divide. However, the use and adoption of mobile phones is reducing the digital divide in Africa. In view of the role that mobile phones play in bridging the digital divide in Africa, this study extends the applicability of the technology acceptance model (TAM), without altering its parsimony and information technology focus, in mobile phone adoption. This paper extends the TAM model by adding two new constructs, perceived advantage and socio-economic characteristics. Consequently, the extended TAM was applied to adoption of mobile phones in farming communities in Sub-Saharan Africa. The study relies on a sample from 300 dairy farmers in Uganda which was analysed using structural equation modelling. Theoretically, it contributes to the limited literature on mobile phone adoption in agri-food sector in Sub-Saharan Africa and provides empirical evidence from Ugandan farmers. The research contributes to promoting mobile phone usage in farming communities beyond just normal communication. The research also has a strong practical implication for farmers as well as other stakeholders from the agri-food sector

Is Inclusive Digital Innovation Inclusive? An Investigation of M-Shwari in Kenya

Part 2: Digital Platforms for DevelopmentInternational audienceInclusive digital innovations are IT-enabled innovations with the potential to promote inclusive socioeconomic development for the poor and underserved inhabitants of developing countries. This paper inquires about the extent to which this worthy objective has actually been achieved. Specifically, the paper focuses on M-Shwari, the Kenyan mobile savings and credit service. Although members of the development community and other stakeholders might hope M-Shwari to serve poor, rural, and financially underserved Kenyans, the research findings show that M-Shwari primarily reaches wealthier urban inhabitants who are already financially served. These results call for greater scholarly attention to excluded groups when evaluating the impacts of digital innovations in developing countries