Innovation, Involvement, and Contemporary Service Organizations

Purpose of This Paper Innovation and involvement have come to be ascribed an almost mystical potency for the task of bringing more relevant services and more human relationships to clients of service organizations. Many descriptive and hortatory articles have appeared in the social welfare and health literature concerning the virtues of contemporary organizations exhibiting these characteristics, but little in the way of hard thinking about their real implications to service organizations has been done. The majority of the articles are reprises of proposals, or accounts of the first year or two of a program, with an emphasis upon positive prospects or accomplishments and little critical analysis beyond that. Much of the literature in organization theory suggests that the problems of survival and imperatives placed upon the organization from the outside and inside will force innovative organizations to become more like currently existing organizations which perform the same or similar functions. For example, Rosengren (1970) has conjectured that, despite scanty empirical evidence, organizations may possibly follow quite inexorable careers with discernible stages from beginning to end. If such a phenomenon as an organizational career (Rosengren, 1967, 1968, 1970; Lefton and Rosengren, 1966; Rosengren and Lefton, 1969) does exist, then it may be necessary to reconsider the placement of so much value on the emphases of innovation and involvement of clients in organizations. Following will be a brief sketch of the theoretical position taken in this paper, and of various propositions proffered by organization theorists with a view toward considering: The possible gap between rhetoric and reality about contemporary service organizations. Some thoughts about service organizations and a line of research implied by this short review. The thesis of this paper is that contemporary organizations may not be new organizations in terms of being novel approaches to the problem of organizing service structures, but rather new organizations in terms of age alone

Towards a seismogenic source model of the Dinarides

Geology-based seismogenic source models are becoming the fundamental input for seismic hazard assessment at the scale of an entire country. In this work, we will illustrate in simple steps the complex process that leads from basic data to a fully-fledged seismogenic source model of the Dinaride thrust belt, running along coastal Croatia, Montenegro and part of Albania. We started from a layer of basic geological and structural data and explored a wide range of indicators of recent tectonic activity, such as drainage anomalies/diversions and displaced or warped geological markers. We then analyzed the interplay of these indicators with known or prospective tectonic structures. To the picture thus obtained, we added a layer with a revised historical seismic catalog and selected a few earthquakes for which we re-estimate epicenter and magnitude. At the end of our analyses we combined all these data in a structured GIS database. With these data at hand, we also compared the longer-term indicators with present-day stress/strain data such as GPS velocities and earthquake focal solutions. Following the approach already developed for the construction of the Database of Individual Seismogenic Sources for Italy, we developed a seismogenic source model for the Dinarides in which the better constrained seismogenic faults have been mapped and parameterized and made ready for use in seismic hazard practice. We believe that our experience in the Dinarides will become useful in unifying and formalizing the process of constructing seismic source models in other countries

Prevalence of non-aureus Staphylococcus species causing intramammary infections in Canadian dairy herds

Non-aureus staphylococci (NAS), the microorganisms most frequently isolated from bovine milk worldwide, are a heterogeneous group of numerous species. To establish their importance as a group, the distribution of individual species needs to be determined. In the present study, NAS intramammary infection (IMI) was defined as a milk sample containing ≥1,000 cfu/mL in pure or mixed culture that was obtained from a cohort of cows assembled by the Canadian Bovine Mastitis Research Network. Overall, 6,213 (6.3%) of 98,233 quarter-milk samples from 5,149 cows and 20,305 udder quarters were associated with an NAS IMI. Of the 6,213 phenotypically identified NAS isolates, 5,509 (89%) were stored by the Canadian Bovine Mastitis Research Network Mastitis Pathogen Collection and characterized using partial sequencing of the rpoB housekeeping gene, confirming 5,434 isolates as NAS. Prevalence of each NAS species IMI was estimated using Bayesian models, with presence of a specific NAS species as the outcome. Overall quarter-level NAS IMI prevalence was 26%. The most prevalent species causing IMI were Staphylococcus chromogenes (13%), Staphylococcus simulans (4%), Staphylococcus haemolyticus (3%), Staphylococcus xylosus (2%), and Staphylococcus epidermidis (1%). The prevalence of NAS IMI as a group was highest in first-parity heifers and was evenly distributed throughout cows in parities ≥2. The IMI prevalence of some species such as S. chromogenes, S. simulans, and S. epidermidis differed among parities. Overall prevalence of NAS IMI was 35% at calving, decreased over the next 10 d, and then gradually increased until the end of lactation. The prevalence of S. chromogenes, Staphylococcus gallinarum, Staphylococcus cohnii, and Staphylococcus capitis was highest at calving, whereas the prevalence of S. chromogenes, S. haemolyticus, S. xylosus, and S. cohnii increased during lactation. Although the overall prevalence of NAS IMI was similar across barn types, the prevalence of S. simulans, S. xylosus, S. cohnii, Staphylococcus saprophyticus, S. capitis, and Staphylococcus arlettae IMI was higher in tie-stall barns; the prevalence of S. epidermidis IMI was lowest; and the prevalence of S. chromogenes and Staphylococcus sciuri IMI was highest in bedded-pack barns. Staphylococcus simulans, S. epidermidis, S. xylosus, and S. cohnii IMI were more prevalent in herds with intermediate to high bulk milk somatic cell count (BMSCC) and S. haemolyticus IMI was more prevalent in herds with high BMSCC, whereas other common NAS species IMI were equally prevalent in all 3 BMSCC categories. Distribution of NAS species IMI differed among the 4 regions of Canada. In conclusion, distribution differed considerably among NAS species IMI; therefore, accurate identification (species level) is essential for studying NAS epidemiology

Tsunamis scenarios in the Adriatic Sea

We calculated the expected impact on the Italian coast of the Adriatic Sea of a large set of tsunamis resulting from potential earthquakes generated by major fault zones. Our approach merges updated knowledge on the regional tectonics and scenario-like calculations of expected tsunami impact. We selected six elongated potential source zones. For each of them we determined a Maximum Credible Earthquake and the associated Typical Fault, described by its size, geometry and kinematics. We then let the Typical Fault float along strike of its parent source zone and simulated all tsunamis it could generate. Simulations are based on the solution of the nonlinear shallow water equations through a finite-difference technique. For each run we calculated the wave fields at specified simulation times and the maximum water height field (above mean sea level), then generated travel-time maps and maximum wave height profiles along the target coastline. Maxima were also classified in a three-level code of expected tsunami threat. We found that the southern portion of Apulia facing Albania and the Gargano promontory are especially prone to the tsunami threat. We also found that some bathymetric features are crucial in determining the focalization-defocalization of tsunami energy. We suggest that our results be taken into account in the design of early-warning strategies

Integrating geologic fault data into tsunami hazard studies

We present the realization of a fault-source data set designed to become the starting point in regional-scale tsunami hazard studies. Our approach focuses on the parametric fault characterization in terms of geometry, kinematics, and assessment of activity rates, and includes a systematic classification in six justification levels of epistemic uncertainty related with the existence and behaviour of fault sources. We set up a case study in the central Mediterranean Sea, an area at the intersection of the European, African, and Aegean plates, characterized by a complex and debated tectonic structure and where several tsunamis occurred in the past. Using tsunami scenarios of maximum wave height due to crustal earthquakes (Mw=7) and subduction earthquakes (Mw=7 and Mw=8), we illustrate first-order consequences of critical choices in addressing the seismogenic and tsunamigenic potentials of fault sources. Although tsunamis generated by Mw=8 earthquakes predictably affect the entire basin, the impact of tsunamis generated by Mw=7 earthquakes on either crustal or subduction fault sources can still be strong at many locales. Such scenarios show how the relative location/orientation of faults with respect to target coastlines coupled with bathymetric features suggest avoiding the preselection of fault sources without addressing their possible impact onto hazard analysis results

Deliverable # 3.12.1

The outcome of UR 3.12 will be a new version of DISS containing the scientific and technological updates stemming from the Project. Data produced by the UR are under review to become part of the new DISS release, the version 3.1.1, available online on the web interface and Google Earth version at http://diss.rm.ingv.it/diss