The Impact of Waiting Time and Other Service Factors on Customer Satisfaction and Repurchase Frequency

Although repurchase intention and customer satisfaction have attracted a lot of attention in service management research, relatively few studies have discussed the impact of waiting time on repurchase frequency. In this study, we investigate the effect of waiting time and other service quality factors on customer satisfaction and repurchase frequency. Using the Generalized Linear Model as a tool, a Return Frequency Model was developed to describe the relationship between number of return visits in certain time period and the waiting time and different service factors in the fast food service setting. Using Polytomous Logistic Regression, an Overall Satisfaction Model was developed to demonstrate the relationship between customer’s overall satisfaction level, waiting time and service quality

What Makes a Review Voted? An Empirical Investigation of Review Voting in Online Review Systems

Many online review systems adopt a voluntary voting mechanism to identify helpful reviews to support consumer purchase decisions. While several studies have looked at what makes an online review helpful (review helpfulness), little is known on what makes an online review receive votes (review voting). Drawing on information processing theories and the related literature, we investigated the effects of a select set of review characteristics, including review length and readability, review valence, review extremity, and reviewer credibility on two outcomes—review voting and review helpfulness. We examined and analyzed a large set of review data from Amazon with the sample selection model. Our results indicate that there are systematic differences between voted and non-voted reviews, suggesting that helpful reviews with certain characteristics are more likely to be observed and identified in an online review system than reviews without the characteristics. Furthermore, when review characteristics had opposite effects on the two outcomes (i.e. review voting and review helpfulness), ignoring the selection effects due to review voting would result in the effects on review helpfulness being over-estimated, which increases the risk of committing a type I error. Even when the effects on the two outcomes are in the same direction, ignoring the selection effects due to review voting would increase the risk of committing type II error that cannot be mitigated with a larger sample. We discuss the implications of the findings on research and practice

An epidemiological study of epilepsy in Hong Kong SAR, China

SummaryBackgroundSeveral specialist clinic-based epidemiology studies suggested low prevalence in Hong Kong Special Administrative Region (HKSAR) of China. Population-based epidemiological data for epilepsy is not available. We performed the first population-based epidemiological survey of epilepsy in this locality.MethodWe conducted a territory-wide survey. We randomly selected 9547 households from fixed-line telephone directory. We successfully surveyed 17,783 persons of 5178 households by telephone interview. All positive respondents 685 (3.85%) were invited for clinical validation. 127 subjects were validated by board-certified neurologists.ResultsSeizure disorders were confirmed in 28 subjects. The crude prevalence of active epilepsy and seizure disorder were estimated to be 3.94/1000 (95% confidence interval (CI): 2.10–6.74/1000) and 8.49/1000 (95% CI: 5.64–12.27/1000), respectively.ConclusionsThe prevalence of epilepsy in HKSAR is more common than previously thought. The data retrieved is useful for planning and allocation of health resources for patients with seizure disorders

A New Type of Dark Energy Model

In this paper, we propose a general form of the equation of state (EoS) which is the function of the fractional dark energy density $\Omega_{d}$. At least, five related models, the cosmological constant model, the holographic dark energy model, the agegraphic dark energy model, the modified holographic dark energy model and the Ricci scalar holographic dark energy model are included in this form. Furthermore, if we consider proper interactions, the interactive variants of those models can be included as well. The phase-space analysis shows that the scaling solutions may exist both in the non-interacting and interacting cases. And the stability analysis of the system could give out the attractor solution which could alleviate the coincidence problem.Comment: Minor modifications, references adde

Viral Loads in Clinical Specimens and SARS Manifestations

The number of anatomical sites with detectable viral loads by RT-qPCR appeared to correlate with death risk

Search for Gravitational Waves Associated with Gamma-Ray Bursts Detected by Fermi and Swift during the LIGO-Virgo Run O3b

We search for gravitational-wave signals associated with gamma-ray bursts (GRBs) detected by the Fermi and Swift satellites during the second half of the third observing run of Advanced LIGO and Advanced Virgo (2019 November 1 15:00 UTC-2020 March 27 17:00 UTC). We conduct two independent searches: A generic gravitational-wave transients search to analyze 86 GRBs and an analysis to target binary mergers with at least one neutron star as short GRB progenitors for 17 events. We find no significant evidence for gravitational-wave signals associated with any of these GRBs. A weighted binomial test of the combined results finds no evidence for subthreshold gravitational-wave signals associated with this GRB ensemble either. We use several source types and signal morphologies during the searches, resulting in lower bounds on the estimated distance to each GRB. Finally, we constrain the population of low-luminosity short GRBs using results from the first to the third observing runs of Advanced LIGO and Advanced Virgo. The resulting population is in accordance with the local binary neutron star merger rate. © 2022. The Author(s). Published by the American Astronomical Society

Erratum: "A Gravitational-wave Measurement of the Hubble Constant Following the Second Observing Run of Advanced LIGO and Virgo" (2021, ApJ, 909, 218)

[no abstract available

Narrowband Searches for Continuous and Long-duration Transient Gravitational Waves from Known Pulsars in the LIGO-Virgo Third Observing Run

Isolated neutron stars that are asymmetric with respect to their spin axis are possible sources of detectable continuous gravitational waves. This paper presents a fully coherent search for such signals from eighteen pulsars in data from LIGO and Virgo's third observing run (O3). For known pulsars, efficient and sensitive matched-filter searches can be carried out if one assumes the gravitational radiation is phase-locked to the electromagnetic emission. In the search presented here, we relax this assumption and allow both the frequency and the time derivative of the frequency of the gravitational waves to vary in a small range around those inferred from electromagnetic observations. We find no evidence for continuous gravitational waves, and set upper limits on the strain amplitude for each target. These limits are more constraining for seven of the targets than the spin-down limit defined by ascribing all rotational energy loss to gravitational radiation. In an additional search, we look in O3 data for long-duration (hours-months) transient gravitational waves in the aftermath of pulsar glitches for six targets with a total of nine glitches. We report two marginal outliers from this search, but find no clear evidence for such emission either. The resulting duration-dependent strain upper limits do not surpass indirect energy constraints for any of these targets. © 2022. The Author(s). Published by the American Astronomical Society

IBD risk loci are enriched in multigenic regulatory modules encompassing putative causative genes.

GWAS have identified >200 risk loci for Inflammatory Bowel Disease (IBD). The majority of disease associations are known to be driven by regulatory variants. To identify the putative causative genes that are perturbed by these variants, we generate a large transcriptome data set (nine disease-relevant cell types) and identify 23,650 cis-eQTL. We show that these are determined by ∼9720 regulatory modules, of which ∼3000 operate in multiple tissues and ∼970 on multiple genes. We identify regulatory modules that drive the disease association for 63 of the 200 risk loci, and show that these are enriched in multigenic modules. Based on these analyses, we resequence 45 of the corresponding 100 candidate genes in 6600 Crohn disease (CD) cases and 5500 controls, and show with burden tests that they include likely causative genes. Our analyses indicate that ≥10-fold larger sample sizes will be required to demonstrate the causality of individual genes using this approach