Analisis Customer Satisfaction dan Brand Trust terhadap Customer Retention

The aim this research is to know the influence of customer satisfaction and brand trust toward customer retention.  The method of this research is using kind of samples including random samples and questionnaires to 101 consumers. The analytical technique, in here is multiple linear analysis technique, and for the hypotesis testing, we use statistic test partially (testing t) and simultaneous test (testing f). The reseacrh result for testing t indicates that both customer satisfaction (X1) and brand trust (X2) have significant influence towards customer retention (Y). According to probability value of sig. 0,000 < 0,05 means that both satisfaction (X1) and brand trust (X2) have significant influence towards customer retention (Y). Keywords : Customer Satisfaction, Brand Trust, Customer Retentio

Salinity induced anatomical and morphological changes in Chloris gayana Kunth roots

Chloris gayana Kunth is a grass species valuable as forage which was introduced into Argentina to be used as pasture in saline soils of subtropical and warm-temperate zones, given its good adaptability to drought, salinity and mild freezing. However, its tolerance varies according to the cultivar. In tetraploid cultivars, important reductions in yield have been observed. Here, a study of the variations produced on the root and stem system by salinity at different NaCl concentrations (0, 150 y 250 mM) was performed in the Boma cultivar, with the aim of determining the anatomical and morphological alterations produced by the salt excess. Plants cultivated with the highest level of salinity showed, in the whole, significant differences in the measured variables. A diminution in absolute values of the variables and a major reduction in vascular tissue dimensions were observed, which suggests that the lack of tolerance to salt stress could be related to a deficient adaptation to absorb and transport water and nutrients from the roots.Instituto de Fisiología y Recursos Genéticos VegetalesFil: Ceccoli, Gabriel. Universidad Nacional del Litoral. Facultad de Ciencias Agrarias; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; ArgentinaFil: Ramos, Julio C. Universidad Nacional del Litoral. Facultad de Ciencias Agrarias; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; ArgentinaFil: Ortega, Leandro Ismael. Instituto Nacional de Tecnología Agropecuaria (INTA). Instituto de Fisiología y Recursos Genéticos Vegetales (ex IFFIVE); ArgentinaFil: Acosta, Juan M. Universidad Nacional del Litoral. Facultad de Ciencias Agrarias; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; ArgentinaFil: Perreta, Mariel Gladis. Universidad Nacional del Litoral. Facultad de Ciencias Agrarias; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentin

Quality of Work Life: A Study on Civil Construction Workers

The civil construction sector has experienced ongoing changes due to the economic globalization, new technologies, and competition. It demands a large number of workers that are often recruited outside their original city, far from their families, with low work conditions, and without guarantee of continuity in employment, which may affect their health and performance. This study presents an exploratory and descriptive study with a quantitative approach, conducted by the Job Diagnostic Survey (JDS), with 159 workers in the civil construction sector in Brazil. The objective is to assess the level of satisfaction with work, compare the results of different workers at the workplace, and contribute to the discussion about QWL. It was found that the variable General Satisfaction with Work obtained the most negative general average score among the personal and the professional results, pointing out little satisfaction with their work as a whole, which can be improved through training and increase workers empowerment. This study carried out a survey with the construction worker, subjects who are hardly evaluated in research on working conditions. The JDS questionnaire was an important tool in this evaluation, contributing to understanding the variables that impact on the performance of these workers. In this context, improving the quality of work life (QWL) make it possible to assist managers to help workers’ satisfaction at work

Evaluation of the immunomodulatory activities of the probiotic strain lactobacillus fermentum UCO-979C

Lactobacillus fermentum UCO-979C, a strain isolated from a human stomach, was previously characterized by its potential probiotic properties. The UCO-979C strain displayed the ability to beneficially regulate the innate immune response triggered by Helicobacter pylori infection in human gastric epithelial cells. In this work, we conducted further in vitro studies in intestinal epithelial cells (IECs) and in vivo experiments in mice in order to characterize the potential immunomodulatory effects of L. fermentum UCO-979C on the intestinal mucosa. Results demonstrated that the UCO-979C strain is capable to differentially modulate the immune response of IECs triggered by Toll-like receptor 4 (TLR4) activation through the modulation of TLR negative regulators' expression. In addition, we demonstrated for the first time that L. fermentum UCO-979C is able to exert its immunomodulatory effect in the intestinal mucosa in vivo. The feeding of mice with L. fermentum UCO-979C significantly increased the production of intestinal IFN-γ, stimulated intestinal and peritoneal macrophages and increased the number of Peyer's patches CD4+ T cells. In addition, L. fermentum UCO-979C augmented intestinal IL-6, reduced the number of immature B220+CD24high B cells from Peyer's patches, enhanced the number of mature B B220+CD24low cells, and significantly increased intestinal IgA content. The results of this work revealed that L. fermentum UCO-979C has several characteristics making it an excellent candidate for the development of immunobiotic functional foods aimed to differentially regulate immune responses against gastric and intestinal pathogens.Fil: Garcia Castillo, Valeria. Tohoku University; Japón. Universidad de Concepción; Chile. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tucumán. Centro de Referencia para Lactobacilos; ArgentinaFil: Komatsu, Ryoya. Tohoku University; JapónFil: Clua, Maria Patricia. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tucumán. Centro de Referencia para Lactobacilos; ArgentinaFil: Indo, Yuhki. Tohoku University; JapónFil: Takagi, Michihiro. Tohoku University; JapónFil: Salva, Maria Susana. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tucumán. Centro de Referencia para Lactobacilos; ArgentinaFil: Islam, M. Aminul. Bangladesh Agricultural University; Bangladesh. Tohoku University; JapónFil: Alvarez, Gladis Susana. Universidad Nacional de Tucumán. Facultad de Bioquímica, Química y Farmacia; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tucumán. Centro de Referencia para Lactobacilos; ArgentinaFil: Takahashi, Hideki. Tohoku University; JapónFil: Garcia Cancino, Apolinaria. Universidad de Concepción; ChileFil: Kitazawa, Haruki. Tohoku University; JapónFil: Villena, Julio Cesar. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tucumán. Centro de Referencia para Lactobacilos; Argentina. Tohoku University; Japó

Comparación de métodos para la recuperación y determinación de la prevalencia de Streptococcus agalactiae en mujeres gestantes de Medellín

ResumenStreptococcus agalactiae es un coco Gram positivo que se encuentra frecuentemente asociado a infecciones en neonatos, mujeres embarazadas y adultos inmunocomprometidos.ObjetivoComparar la sensibilidad de los métodos para la recuperación y la determinación de la prevalencia de S. agalactiae en un grupo de mujeres gestantes de Medellín.Materiales y métodosSe llevó a cabo un estudio descriptivo de corte. La población estudiada fueron 362 mujeres gestantes que consultaron en el periodo comprendido entre febrero y octubre de 2008, a las que se les tomaron muestras con hisopo del introito vaginal y de la región anal. Las muestras secultivaron simultáneamente en agar Nueva Granada y caldo Todd Hewitt con suplemento de antibióticos, a partir del cual se hizo un subcultivo en agar sangre de carnero al 5%.ResultadosAl comparar el método de recuperación en agar Nueva Granada con el método de referencia en caldo Todd Hewitt, la sensibilidad del primero fue de 44% y el valor diagnóstico positivo de 58%; presentó una alta especificidad (98%) y un valor diagnóstico negativo de 99%. Se identificó S. agalactiae en 21 (5,8%) gestantes.ConclusiónEl cultivo en caldo Todd Hewitt es un método sensible para la recuperación de S. agalactiae. Por consiguiente, se recomienda continuar con esta metodología para la tamización de mujeres gestantes en nuestro medio. La prevalencia de 5,8% encontrada en este estudio concuerda con los reportes de la literatura mundial y, teniendo en cuenta que la tasa de transmisión vertical es, aproximadamente, de 50% (1), se demuestra la necesidad de implementar medidas de vigilancia epidemiológica en nuestro medio.Streptococcus agalactiae, is a Gram positive coccus that is frequently associated to infections in neonates, pregnant women, and immunocompromised adults.ObjectiveCompare method sensitivity for recovery from S. agalactiae and to determine its prevalence in a group of pregnant women of the city of Medellín.Materials and methodsCross-sectional descriptive study. The population was pregnant women of Medellín who consulted from February to October, 2008; 362 pregnant women were included; the samples were taken from vagina introitus and anal area. The samples were simultaneously cultured in New Granada Agar and Todd Hewitt Broth supplemented with antibiotics, which was the base for the performance of a subculture in Ram Blood Agar at 5%.ResultsWhen comparing the New Granada Agar method of recovery with the Todd Hewitt Broth gold test, the sensitivity of the first was 44% and the positive predictive value was 58%; it presented 98% specificity and a negative predictive value of 99%. S. agalactiae was found in 21 (5.8%) pregnant women.ConclusionsTodd Hewitt Broth is a sensitive method for the recovery from S. agalactiae; therefore, continuing with this methodology for the screening of pregnant women in our environment is recommended. The 5,8% prevalence found in this study is consistent with the reports in world-wide literature. Considering that the rate of vertical transmission is approximately 50%, the need to implement epidemiological surveillance measures in our environment is evident

Un método automático basado en el gradiente de la fase envuelta para la corrección de la aberración esférica de fase en microscopía holográfica digital

La mayoría de los montajes experimentales utilizados en microscopía holográfica digital introducen un objetivo de microscopio en el brazo objeto del miro-interferómetro con el objetivo de aumentar la resolución lateral; sin embargo, como consecuencia, aparece una aberración de fase esférica que debe corregirse para acceder al retardo de fase que experimenta es espécimen microscópico bajo estudio. En este trabajo se presenta un método rápido y simple para corregir numéricamente la curvatura de fase a partir del gradiente del mapa de fase envuelto del holograma reconstruido. Dado que no se requiere el empleo de métodos de desenvolvimiento de fase, los costos computacionales son notablemente reducidos. Adicionalmente, no se precisa del registro de hologramas adicionales, ni del conocimiento previo del objeto bajo estudio o del arreglo experimental. El método se demuestra experimentalmente a partir del holograma de una microalga del género Pediastrum.Most digital holographic microscopy architectures introduce a microscope objective in the object arm of the micro-interferometer in order to increase lateral resolution but, as a consequence, a spherical phase aberration arises. The phase distortion must be corrected to achieve reliable phase information linked to the microscopic object under study. In this work, we present a fast and simple numerical method for automatically compensate the phase curvature from the wrapped phase gradient of the reconstructed hologram. Since non-unwrapping methods are required, computational cost is significantly reduced. Furthermore, no additional holograms recording is needed and it does not require prior knowledge of the object or the setup. The method is experimentally demonstrated by a phase contrast imaging of a Pediastrum cell.Fil: Monaldi, Andrea Carolina. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Salta. Instituto de Investigaciones en Energía no Convencional. Universidad Nacional de Salta. Facultad de Ciencias Exactas. Departamento de Física. Instituto de Investigaciones en Energía no Convencional; ArgentinaFil: Romero, Gladis Graciela. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Salta. Instituto de Investigaciones en Energía no Convencional. Universidad Nacional de Salta. Facultad de Ciencias Exactas. Departamento de Física. Instituto de Investigaciones en Energía no Convencional; ArgentinaFil: Blanc, Adriana Verónica. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Salta. Instituto de Investigaciones en Energía no Convencional. Universidad Nacional de Salta. Facultad de Ciencias Exactas. Departamento de Física. Instituto de Investigaciones en Energía no Convencional; ArgentinaFil: Cabrera, C. M.. Universidad Nacional de Salta. Facultad de Ciencas Exactas. Departamento de Física. Grupo de Óptica Láser; Argentin