1,130 research outputs found

    It’s all about Trust and Loyalty: Partner Selection Mechanisms in Tourism Networks

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    Does expected partner or task related criteria affect how trust and loyalty is developed between tourism firms? This paper poses a model, which is developed on the assumption that well defined partner and task related partner expectations and experienced trust, should build loyalty between tourism firms. The model provides a more precise assessment for scholars, which believes that trust is related to the risk that is associated with personal relationships between two or more firms, and that risk depends on expectations that are derived from personal relationships. The model also integrates the role of experienced trust in transforming different partner selection criteria into loyalty. The contribution of the model is that it provides insights into cooperative relationships by examining the role of trust between small tourism firms when cooperation is established. Data from a sample of 96 tourism firms in the Northern U.S. is used to test the model. The findings provide implications for tourism scholars and policy-makers who are interested in developing managerial strategies that are based on personal relationships

    It’s all about Trust and Loyalty: Partner Selection Mechanisms in Tourism Networks

    Get PDF
    Does expected partner or task related criteria affect how trust and loyalty is developed between tourism firms? This paper poses a model, which is developed on the assumption that well defined partner and task related partner expectations and experienced trust, should build loyalty between tourism firms. The model provides a more precise assessment for scholars, which believes that trust is related to the risk that is associated with personal relationships between two or more firms, and that risk depends on expectations that are derived from personal relationships. The model also integrates the role of experienced trust in transforming different partner selection criteria into loyalty. The contribution of the model is that it provides insights into cooperative relationships by examining the role of trust between small tourism firms when cooperation is established. Data from a sample of 96 tourism firms in the Northern U.S. is used to test the model. The findings provide implications for tourism scholars and policy-makers who are interested in developing managerial strategies that are based on personal relationships.Loyalty; partner selection; trust; tourism; Experience stratos

    Integrating the Expanded Task-technology Fit Theory and the Technology Acceptance Model: A Multi-wave Empirical Analysis

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    Task-technology fit theory proposes that the match between tasks and technologies, known as task-technology fit, has a positive relation with technology use and performance. Researchers have recently extended task-technology fit theory by conceptualizing task-technology misfit, which describes instances in which technology provides too few (too little) or too many (too much) features to perform a task. We link this newly expanded theory, which we label expanded task- technology fit (E-TTF) theory, with the technology acceptance model (TAM). We conducted a study and found that task- technology fit and too little significantly related to the variables in the TAM and that each ultimately had an indirect effect on use. In contrast, too much did not significantly relate to any variable in the TAM. These results support that E-TTF theory explains meaningful variance in the TAM, which suggests that integrating these theories is important for understanding technology use. Likewise, these results emphasize the importance of the multidimensional conceptualization that the E-TTF theory proposes. Too little (too few features) predicted outcomes beyond task- technology fit and meaningfully improved our model’s predictive abilities. In contrast, too much’s (too many features) relationships lacked significance, which emphasizes the need to distinguish types of task-technology misfit. Therefore, our study provides benefits for research on E-TTF theory, the TAM, and their integration

    Multilevel modeling for longitudinal data: concepts and applications

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    Purpose – This paper aims to discuss multilevel modeling for longitudinal data, clarifying the circumstances in which they can be used. Design/methodology/approach – The authors estimate three-level models with repeated measures, offering conditions for their correct interpretation. Findings – From the concepts and techniques presented, the authors can propose models, in which it is possible to identify the fixed and random effects on the dependent variable, understand the variance decomposition of multilevel random effects, test alternative covariance structures to account for heteroskedasticity and calculate and interpret the intraclass correlations of each analysis level. Originality/value – Understanding how nested data structures and data with repeated measures work enables researchers and managers to define several types of constructs from which multilevel models can be used

    Development and validation of attitudes measurement scales: fundamental and practical aspects

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    Purpose – This paper aims to present the fundamental aspects for the development and validation (D&V) of attitudes’ measurement scale, as well as its practical aspects that are not deeply explored in books and manuals. These aspects are the results of a long experience of the authors and arduous learning with errors and mistakes. Design/methodology/approach – The nature of this paper is methodological and can be very useful for an initial reading on the theme that it rests. This paper presents four D&V stages: literature review or interviews with experts; theoretical or face validation; semantic validation or validation with possible respondents; and statistical validation. Findings – This is a methodological paper, and its main finding is the usefulness for researchers. Research limitations/implications – The main implication of this paper is to support researchers on the process of D&V of measurement scales. Practical implications – Became a step-by-step guide to researchers on the D&V of measurement scales. Social implications – Support researchers on their data collection and analysis. Originality/value – This is a practical guide, with tips from seasoned scholars to help researchers on the D&V of measurement scale

    Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R

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    Partial least squares structural equation modeling (PLS-SEM) has become a standard approach for analyzing complex inter-relationships between observed and latent variables. Researchers appreciate the many advantages of PLS-SEM such as the possibility to estimate very complex models and the method’s flexibility in terms of data requirements and measurement specification. This practical open access guide provides a step-by-step treatment of the major choices in analyzing PLS path models using R, a free software environment for statistical computing, which runs on Windows, macOS, and UNIX computer platforms. Adopting the R software’s SEMinR package, which brings a friendly syntax to creating and estimating structural equation models, each chapter offers a concise overview of relevant topics and metrics, followed by an in-depth description of a case study. Simple instructions give readers the “how-tos” of using SEMinR to obtain solutions and document their results. Rules of thumb in every chapter provide guidance on best practices in the application and interpretation of PLS-SEM

    Cross-cultural adaptation of research instruments: language, setting, time and statistical considerations

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    <p>Abstract</p> <p>Background</p> <p>Research questionnaires are not always translated appropriately before they are used in new temporal, cultural or linguistic settings. The results based on such instruments may therefore not accurately reflect what they are supposed to measure. This paper aims to illustrate the process and required steps involved in the cross-cultural adaptation of a research instrument using the adaptation process of an attitudinal instrument as an example.</p> <p>Methods</p> <p>A questionnaire was needed for the implementation of a study in Norway 2007. There was no appropriate instruments available in Norwegian, thus an Australian-English instrument was cross-culturally adapted.</p> <p>Results</p> <p>The adaptation process included investigation of conceptual and item equivalence. Two forward and two back-translations were synthesized and compared by an expert committee. Thereafter the instrument was pretested and adjusted accordingly. The final questionnaire was administered to opioid maintenance treatment staff (n=140) and harm reduction staff (n=180). The overall response rate was 84%. The original instrument failed confirmatory analysis. Instead a new two-factor scale was identified and found valid in the new setting.</p> <p>Conclusions</p> <p>The failure of the original scale highlights the importance of adapting instruments to current research settings. It also emphasizes the importance of ensuring that concepts within an instrument are equal between the original and target language, time and context. If the described stages in the cross-cultural adaptation process had been omitted, the findings would have been misleading, even if presented with apparent precision. Thus, it is important to consider possible barriers when making a direct comparison between different nations, cultures and times.</p

    Avaliação do Ensino de Empreendedorismo entre Estudantes Universitårios por meio do Perfil Empreendedor

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    Entrepreneurship is a socioeconomic phenomenon that has been valued for its influence on the growth and development of regional and national economies. The main promoter of this phenomenon are entrepreneurs, subjects endowed with multiple features that make up their profiles. They are dynamic and results oriented, benefitting from the fruits of their own personal efforts. Entrepreneurial education is highlighted as one of the most efficient ways to promote an entrepreneurial culture and train new entrepreneurs. However, some difficulty has been observed in assessing the effectiveness of teaching and learning this subject. The objective of this study was to analyze, by means of multivariate techniques, an instrument whose function is to measure the learning of Entrepreneurship, verifying the change in entrepreneur profiles of 407 college students participating or not in an entrepreneurial training process. The results showed that students who participated in Entrepreneurship educational training activities showed significant changes in their entrepreneurial profiles. The main contributions showed growth in the Self-realization, Planner, Innovative and Risks Assumed dimensions
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