A Quarter-Century Focus on Improving Service Quality

[Excerpt] The first International Quality in Service Symposium (QUIS) that took place in 1988 in Karlstad, Sweden, represented a particularly important starting point and stimulus for the scientific discussion of service management issues. Since then, service management research has developed significantly, and a specific scientific community has evolved. At several prestigious universities all over the world, service research centers have been established and a growing number of service-related books have been published. Moreover, an increasing number of academic journals with a focus on services are gaining an international reputation

Justice Accessibility in perspective of Juristic Rational Science with Specific Dimension of Medical and Forensic Science

To get the Justice accessibility, the Medical and Forensic Science are found to function as one of roots of the Juristic Rational Science as the supplement specifically to ensure justice in matters of offences as murder, culpable homicide and others to obtain the evidence for reliance and proven or disproven the guilt or innocence of the person. In the offences of the life and personal liberty of humans, satisfactory justice accessibility is not found possible only in Juristic Rational Science without the support of Medical and Forensic Science, this research has inclusions of Justice Accessibility in Juristic Rational Science as to the offences against the human body which are the direct integral part of the life (soul) and personal liberty (whatever is needed for the human body to alive basically and advanced) of human with the coordination of Medical and Forensic Science including Medical Jurisprudence simultaneously

The Eight Auspicious Symbols of Buddhism

The Eight Auspicious Symbols (Ashtamangala) are a group of lucky Buddhist symbols that appear on many Buddhist textiles, objects and paintings. Each symbol represents an aspect of Buddhist teaching and when they appear together, their powers are multiplied. The symbols derive from Indian iconography and have become especially popular in Tibetan Buddhism. Mahayana and Vajrayana Buddhist art frequently makes use of a particular set of “Eight Auspicious” symbols, (Ashtamangala) in household and public art. These symbols have spread with Buddhism to many cultures arts, including Indian, Tibetan, Nepalese, and Chinese art. Chattra or The Parasol which symbolizes spiritual power. According to Hindu mythology, it is the emblem of Varuna, also considered an embodiment of kingship. Chhatra is also a deity, yidam and ishta-devata. In various Dharmic Traditions it is an accoutrement of chakravartin. A number of deities are depicted with Chhattra, and they include Revanta, Surya, and Vishnu (in his Vamana avatar). In Dharmic Tradition iconography, Traditional Tibetan medicine thangkas and Ayurvedic diagrams, the chhatra is uniformly represented as the Sahasrara. The two fish were originally symbolic of the rivers Ganges and Yamuna, but came to represent good fortune in general, for Hindus, Jain and Buddhists. Within Buddhism it also symbolises that living beings who practice the dharma need have no fear to drown in the ocean of suffering, and can freely migrate (chose their rebirth) like fish in the water. It Symbolises the resurrection of eternal life, rebirth, etc. The pair signifies the ability to swim with ease without obstruction in the ocean of this world

Identifying and Separating Interaction Concerns from Distributed Feature Components

Implementation of distributed applications over the internet needs the interaction among homogenous/ heterogeneous subcomponents to a great extent. This interaction among heterogeneous components can be implemented by considering the semantic issues of its related compositions. The coordination and cooperation between services at the two ends of application make the problem of interaction more significant. The term interaction can formerly be described in terms of features and services of the application or of the subcomponent

Representing Aspect Model as Graph Transformation

In this paper we discussed a new method for representing aspect models. This method uses the basics of UML to devise a new way for specifying the model level aspects and transformations among them. The resultant model is effective from both expression and scaling point of view. The work in this paper is based on assumed transaction processing system in a bank

The Environmental Awareness in Vedic Literature

The Environment (Protection) Act, 1986 defines “Environment includes water air and land and the inter-relationship which exists among and between water, air and land and human being, other living creatures, plants, microorganisms and property. Every living and non-living body is made up five basic, gross elements of Nature, called „Panchamahabhuta.‟ The substance capacity in the five basic elements (Bhutas) manifests in the following order - Ether or Space or Firmament (Akash), Air (Vayu), Energy or Fire(Tej or Agni), Water (Aapah) and Earth. The Vedas, in fact, is the oldest book in which we can study the first beginning of our language and of everything which is imbodied in all the languages under the sun. The ancient scriptures present in great detail, inter alia, the evolution of earth, the science of rainfall, its measurement and forecast, climatology, meteorology, hydrology, water use and management, environmental protection and agricultural planning etc. Waters have been considered as mostly “motherless, and the producers of all that is stationary and all that moves”. They are also hailed as mothers of all beings. “It is the waters which pervade everything, big or small, the earth, the atmosphere, the heaven, the mountains, gods, men, animals, birds, grass, plants, dogs, worms, insects, ants. All these (worldly manifestations) are waters indeed. All the living creatures found in the universe have distance environment and every living creature has an environment of its own. But when we look from man‟s perspective all of them constitute his environment. There is a general feeling in the Vedic texts that animals should be safe, protected and healthy. The whole process of nature is nothing but a sort of Yajna. The view that Yajna cleans atmosphere through its medicinal smoke, and provides longevity, breath, vision etc., is established in Yajurveda. Thus, the Vedic vision to live in harmony with environment was not merely physical but was far wider and much comprehensive. The Vedic people desired to live a life of hundred years. It is very clear that our Vedic seers were aware about the environment. „One should enjoy with renouncing or giving up others part. Vedic message is clear that environment belongs to all living beings, so it needs protection by all, for the welfare of all

An Anatomico-Physiological review of the Uttara Guda and Adhara Guda w.s.r. to the concept of defecation

Ayurveda is the sea of knowledge and to get a pearl from it, we should wear a ‘diving suit of curiosity’ and make deep dive. The cause of our diving is to curiosity about the human body part called Guda (ano-rectum). We elaborate how it is correspond to ano-rectum in modern anatomy. On the basis of literature review we also elaborate the two terminologies i.e. Uttara Guda (distal rectum) and Adhara Guda (anal canal), which seems to be the functional division of Guda (ano-rectum). The function of Uttara Guda (distal rectum) and Adhara Guda (anal canal) are compared with the particular parts of ano-rectum to simplify the exact anatomy of these parts

The References of Environmental Preservation in Kautilya‟s Arthasastra

Environment and ecological crisis have been the hottest topics of debates for the last decades. The basic issues of today‟s environmental awareness for preservation and prevention of its degradation are discernible implicitly in a number of Sutras in Arthsastra, considered to have been written in 4th century B.C. by Kautilya. During the early 20th century Rabindranath Tagore dealt in detail with various aspects of environment in his various writings. Unlike the present day piecemeal and adhoc approach towards the issue ancient Indian environment consciousness was holistic in its approach and it sprang from the Upanishadic gospel „Vasudhaiva kutumbakam‟, i.e., all the beings of the entire universe belong to the one family. The various injunctions on land use, on do and don‟ts, penalties and punishments specified for violation of these, rewards and incentives for proper use etc. demonstrates the awareness developed at that time for the preservation of land as a resource. The nature of land has been given much importance in Arthsastra. The ideal Janpada is the one which was “devoid of mud, stones, salty ground, uneven land….endowed with agricultural land with protected pastures….with farmers devoted to work”. It was perceived that “cultivable land is better than mines because mines fill only treasury while agricultural production fills both the treasury and store houses”. Natural and man-made calamities can afflict population have been listed in Kautilya‟s Arthsastra. Kautilya‟s prescription for disaster management is worth noting, particularly the anticipation of disasters and prior preparation for preventing them as far as possible. First he classifies the disasters caused by nature. Natural calamities are considered as act of God, and prevention of these have been prescribed through worship, oblation and recitals of benediction. Kautilya also prescribes that everyone should be careful about preserving common property and bio-diversity. Otherwise he would be fined. The people are supposed to perform duties towards community living. “Every one shall contribute his share to the building of common facilities. No one shall obstruct or prevent the lawful use of such facilities by others in the neighbourhood

SYNERGISTIC APPROACH OF AYURVEDIC PRINCIPLES AND LIFE STYLE MODIFICATIONS TO COMBAT PSYCHOSOMATIC DISORDERS

The modern world has come to a challenge where most of the untreated conditions are resulting into complications and are burdened over society. To fetch all these, physicians are trying to limit such conditions by applying various scientific theories and methods to explain the basic underlying mechanism of health and diseases. Understanding of physical conditions through psychological approach is the mainstream of such conditions and is termed as Somatoform disorders or psychosomatic illnesses as explained by World Health Organization in international Statistical Classification of Diseases and Related Health Problems. Stress is the contributing factor that doesnt allow the individual to remain in harmony with the surroundings and threatens the bodys ability to maintain homeostasis. Dietary changes, mind-body therapies including meditation, stress relaxation techniques and Yoga can bring harmony back to individual suffering from such disorders