Using choir conducting to improve leadership practice

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Experiencing uncertainty – on the potential of groups and a group analytic approach for making management education more critical.

This document is the Accepted Manuscript. The final, definitive version of this paper has been published in Management Learning, November 2017, DOI: https://doi.org/10.1177/1350507617697868. Published by SAGE Publishing. All rights reserved.This article points to the potential of methods derived from group analytic practice for making management education more critical. It draws on the experience of running a professional doctorate for more experienced managers in a university in the UK over a 16 year period. Group analysis is informed by the highly social theories of S.H. Foulkes and draws heavily on psychoanalytic theory as well as sociology. First and foremost, though, it places our interdependence at the heart of the process of inquiry, and suggests that the most potent place for learning about groups, where we spend most of our lives, is in a group. The article prioritises three areas of management practice for which group analytic methods, as adapted for research environment, are most helpful: coping with uncertainty and the feelings of anxiety which this often arouses; thinking about leadership as a relational and negotiated activity, and encouraging reflexivity in managers. The article also points to some of the differences between the idea of the learning community and psychodynamic perspectives more generally and the limitations of group analytic methods in particular, which may pathologise resistance in the workplace.Peer reviewe

A produção sobre aprendizagem informal nas organizações no Brasil: mapeando o terreno e rastreando possibilidades futuras

A aprendizagem informal é entendida como aquela baseada na experiência intencional, mas não formalmente estruturada; induzida por um processo de reflexão crítica, ação, pró-atividade e criatividade; incrustada no contexto organizacional e nas práticas cotidianas. Pode ser planejada ou não, embora envolva algum grau de consciência de quem aprende. Sua relevância para o ambiente de trabalho tem sido atestada por vários autores. Este trabalho tem como objetivo identificar, descrever e analisar a produção a respeito dessa temática no Brasil, no período de 2006 a 2012. O conjunto de 21 artigos selecionados para fazer parte desta revisão reúne estudos teóricos e empíricos publicados em periódicos nacionais da área de Administração e avaliados com conceito B2 ou superior pelo WebQualis da CAPES. O estudo envolveu duas etapas. Numa primeira etapa definiram-se as fontes de dados e amostra a ser trabalhada. Uma segunda etapa consistiu na análise dos artigos a partir das seguintes dimensões: foco dos estudos (origem, tema e objetivos), nível de aprendizagem, autores referenciados, perspectivas teóricas, posicionamentos epistemológicos, tipos de pesquisa, dados de contexto da produção e principais achados. Os resultados mostram uma produção dispersa que ainda precisa ser aprimorada em relação aos arcabouços teóricos tomados como referência para o aprofundamento do tema

TQM and performance appraisal : complementary or incompatible?

Despite the scholarly interest in performance management as a key determinant of the effectiveness of enterprise process improvement methods such as total quality management (TQM) and its derivatives, few empirical studies have explicitly explored the practice of performance management systems in TQM‐focused organizations. In order to redress this imbalance, this study aims to describe how organizational and managerial forces led to a performance management systems failing to embrace the core principles of process improvement methods such as TQM. Using a qualitative study of six large UK‐based automobile and auto parts manufacturers, our results illustrate how manager‐controlled, individual‐focused, past‐oriented, long‐cycle, and narrowly defined performance appraisal (PA) systems can intervene to underline the ultimate potential of TQM. The paper concludes with the discussion of implications for theory and practice of TQM and human resource performance management

The interface between health sector reform and human resources in health

The relationship between health sector reform and the human resources issues raised in that process has been highlighted in several studies. These studies have focused on how the new processes have modified the ways in which health workers interact with their workplace, but few of them have paid enough attention to the ways in which the workers have influenced the reforms. The impact of health sector reform has modified critical aspects of the health workforce, including labor conditions, degree of decentralization of management, required skills and the entire system of wages and incentives. Human resources in health, crucial as they are in implementing changes in the delivery system, have had their voice heard in many subtle and open ways – reacting to transformations, supporting, blocking and distorting the proposed ways of action. This work intends to review the evidence on how the individual or collective actions of human resources are shaping the reforms, by spotlighting the reform process, the workforce reactions and the factors determining successful human resources participation. It attempts to provide a more powerful way of predicting the effects and interactions in which different "technical designs" operate when they interact with the human resources they affect. The article describes the dialectic nature of the relationship between the objectives and strategies of the reforms and the objectives and strategies of those who must implement them

Scholarly Impact: A Pluralistic Conceptualisation.

We critically assess a common approach to scholarly impact that relies almost exclusively on a single stakeholder (i.e., other academics). We argue that this approach is narrow and insufficient, and thereby threatens the credibility and long-term sustainability of the management research community. We offer a solution in the form of a broader and novel conceptual and measurement framework of scholarly impact: a pluralist perspective. It proposes actions that depart from the current win–lose and zero-sum views that lead to false trade-offs such as research versus practice, rigor versus relevance, and research versus service. Our proposed pluralist conceptualization can be instrumental in enabling business schools and other academic units to clarify their strategic direction in terms of which stakeholders they are trying to affect and why, the way future scholars are trained, and the design and implementation of faculty performance management systems. We argue that the adoption of a pluralist conceptualization of scholarly impact can increase motivation for engaged scholarship and design-science research that is more conducive to actionable knowledge as opposed to exclusive career-focused advances, enhance the relevance and value of our scholarship, and thereby help to narrow the much-lamented chasm between research and practice