Building leadership: how pride in your work leads to better attendance and quality

Human performance technology (HPT) stresses a rigorous analysis of present and desired levels of performance, identifies the causes of performance gaps, offers a wide range of interventions with which to improve performance, guides the change management process, and evaluates the results. The project described in this article follows this structure, providing evidence supporting the belief that HPT practice leads to superior performance in solving people-related problems. At times, human resource-related problems, such as a lack of trust in management, can lead to all sorts of other maladies. Attendance, quality, and on-time delivery can all be affected, as was the situation in the case illustrated in this article

Interacting with technology in an ever more complex World: Designing for an all-inclusive society

In a recent study we undertook we analyzed a relatively simple day-to-day technology namely the use of automatic teller machines (ATMs) by older adults. Our results alert to the fact that for an aging population Worldwide, even seemingly simple technological products (such as ATMs) have to be in future more carefully designed to be all-inclusive (e.g. intuitively usable by all) so that individuals do not feel marginalized by financially-oriented [as well as other] technology. This will enable obvious immediate benefits for people, including increased productivity, quality of life and independence. Recent studies have proven that belonging to social groups and networks – in sum, feeling included through one’s relationships in society – can be just as important for one’s health as diet and exercise – social isolation can be a health hazard comparable to that of smoking, high blood pressure and obesity (Jetten et al. 2009). Computers and technology, on the other hand, are to become ever more present in society (Challenger 2009). We thus believe that steps have to be taken to prevent the elderly and other groups with limitations from feeling disconnected in an increasingly technological World. Otherwise we will incur hidden costs at a growing rate (U.S. Census Bureau)

Business Model Generation: A handbook for visionaries, game changers and challengers

The book entitled “Business Model Generation: A Handbook for visionaries, game changers and challengers” though written by Osterwalder and Pigneur (2010) was also co-created by 470 practitioners from 45 countries. The book is thus a good example of how a global creative collaboration effort can contribute positively to the business and management literature and subsequently to the advancement of society. The book "Business Model Generation" has both narrative and visual detail. Before proceeding to do an in-depth review of “Business Model Generation” we first looked at other publications by the authors which led up to the book

Producing innovation: Comments on Lee and Yu (2010)

The purpose of the article being reviewed (Lee and Yu, 2010), a survey by questionnaire with 182 valid responses, is to analyze “how different relationship styles of employees in the hi-tech industry influence innovation performance” and indeed its conclusions are that “the relationship style of an organization has a significant positive effect on innovation performance”. We see Lee and Yu (2010) as being similar to another highly cited article by Morgan and Hunt in so far as both articles are about relationships, cooperation and trust

Facilitating qualitative research in business studies - Using the business narrative to model value creation

This is a conceptual paper supported by empirical research giving details of a new Business Narrative Modelling Language (BNML). The need for BNML arose given a growing dissatisfaction with qualitative research approaches and also due to the need to bring entrepreneurs, especially those with little training in management theory, closer to the academic (as well as practitioner) discussion of innovation and strategy for value creation. We aim primarily for an improved communication process of events which can be described using the narrative, in the discussion of the value creation process. Our findings, illustrated through a case study, should be of interest to both researchers and practitioners alike

As diretivas de garantias processuais da União Europeia, em especial a diretiva (UE) 2016/343 do parlamento Europeu e do conselho de 9 de março de 2016, relativa ao reforço de certos aspetos da presunção de inocência e do direito de comparecer em julgamen

This article gives a general overview of the EU procedural safeguard directives and of legal instruments of Portugal and Spain that transposed them. It points out common objectives, grounds and concepts of the Directives in the legal and institutional framework of the EU, underlining the principle of mutual recognition and related needs for the harmonization of domestic laws. It addresses some of the tensions implied in the protection of fundamental rights from a national perspective, the principles of primacy unity and effectiveness of EU Law, the European Convention on Human Rights, the case law of the European Court of Human Rights and of the Court of Justice. It then concentrates its analysis on some important aspects of the Directive (EU) 2016/343 of the European Parliament and of the Council of 9 of March, on the strengthening of certain aspects of the presumption of innocence and of the right to be present at the trial in criminal proceedings. It analyses a) the objective and subjective scope of the Directive; b) the minimum procedural safeguards concerning trials “in absentia” when compared to the European Arrest Warrant Framework Decision; c) the effects of the non-regression clause in the scope of this Directive.Este artículo ofrece una visión general de las Directivas de la UE sobre garantías procesales y de los instrumentos legales de transposición en Portugal y España. Señala los objetivos comunes, los ámbitos y conceptos de las Directivas en el marco institucional y legal de la Unión Europea, subrayando el principio de reconocimiento mutuo y necesidades relacionadas para la armonización de las leyes nacionales. Trata algunas de las tensiones implícitas en la protección de los derechos fundamentales desde una perspectiva nacional, los principios de primacía, unidad y efectividad del Derecho de la Unión Europea, el Convenio Europeo de Derechos Humanos, la jurisprudencia del Tribunal Europeo de Derechos Humanos y del Tribunal de Justicia. Tras ello se centra en el análisis en los aspectos más importantes de la Directiva (EU) 2016/343 del Parlamento Europea y del Consejo de 9 de marzo, sobre fortalecimiento de ciertos aspectos de la presunción de inocencia y del derecho a estar presente en el juicio en el proceso penal. Se analizan: a) el ámbito objetivo y subjetivo de la Directiva; b) las garantías procesales mínimas relativas a los “juicios en ausencia” en comparación con la Decisión Marco sobre la Orden Europea de Detención y Entrega; c) los efectos de la cláusula de noregresión en el ámbito de esta Directiva

Teaching innovation – a comparison between courses in Europe and in the USA

What role does the formal teaching of innovation management play? Courses in Europe and the USA are reviewed, especially two courses, MIETE, taught at the University of Porto, in Portugal, and the Stanford University and Michigan University model from the USA. As these flagship courses have resulted in real innovations being introduced into the market formal teaching may well play a decisive role in the larger scenario of real innovation management. A literature review was performed and these two aforementioned cases studied in depth – MIETE via repeated contact with its Director and through the analysis of other publicly available information; while the Stanford University and Michigan University model was analysed by way of a comprehensive publication. A model for innovation and entrepreneurship is put forward whereby personal characteristics, the environment, and career experience and formal teaching will all play a part in the output of innovation and entrepreneurship in society

Recent developments of interoperability in the EU Area of Freedom, Security and Justice: Regulations (EU) 2019/817 and 2019/818

Regulation 2019/817 and Regulation 2019/818 establish a framework for the interoperability between EU large scale information systems in the Area of Freedom, Security, and Justice. The new rules on interoperability aim at providing easier information sharing and to improve security in the EU, while safeguarding fundamental rights. This presupposes that the data is fully trustworthy and only accessed in legitimate ways. Due to the nature of the data, especially biometric data, and the scale of the databases, security is an obvious concern. These problems imply a high level of trust between the Member States, persons and entities that will use the information systems. Trust between Member States is not an axiom in the present context of the EU as recent CJEU decisions reveal and imply, among other aspects, a common institutional background

Sustainable marketing and strategy

The theme of this Special Issue (SI) is Sustainable Marketing and Strategy, as in the literature, we have seen growing evidence of how sustainability efforts are increasingly bringing significant benefits to enterprises. This effect has been further witnessed following the outbreak of the COVID-19 pandemic, whereby we have seen an even more conscious consumer appear. The benefits include increased brand awareness, as those firms that stand out tend to catch attention by being keen to help and not hurt the environment as well as local communities. Consumers are thus opting for more environmentally and community-friendly firms, which is thus a means to achieving greater competitiveness. That the sustainability theme may be seen simply as a marketing tactic has also been debated. It surely makes strategic and marketing sense to be nice to the community, above what is required by law. Doing so in sincere and planned efforts will reap better returns in the age of the informed consumer. Greenwashing must be avoided at all costs, as firms will be punished for not being authentic in their social responsibility efforts. The articles published in this SI discuss how companies are managing the issues related to a new era whereby sustainability is a major goal for academics and practitioners alike.info:eu-repo/semantics/publishedVersio

Innovating regarding culture, leadership, and consumption in Peru - an autoethnographic journey on historical entrepreneurship

We recently went on a trip to Peru. Lima, the capital, and Cusco, the former capital of the Inca empire. We loved Peru and the Peruvian people albeit have mixed feelings about the country and those who live there. Do they really see the [Entrepreneurial] Spanish Conquistador Francisco Pizarro as their saviour and founder of the capital of Lima? Of course, not their saviour… but undeniably an entrepreneur who took considerable risks and followed a specific strategy to reach a specific objective: to take over an empire with all of its wealth. However, the tour guides we had (total of whom = 7) were very polite and politically correct about this historic character. “He is part of our history and I see him as a part of our past” one tour guide said. Yet another said he did what he did because he had to… So, forgiveness, again. To understand is to forgive, I once read. The extent of the power of the Catholic Church is immense... a legacy of the Spanish. What did Francisco Pizarro do? He conquered an empire with around 200 men. How did he do that? By gathering support from different sectors who were discontent with their leadership and empire. I am referring to the Inca empire, which was spread across an immense territory, was rich and had solved the problem of food (or the lack of it). There was food for everyone under their rule. A rule which had learned from numerous other cultures. Why were the Incas hated? Perhaps as they were very elitist and violent, when they needed to be, our tour guide in Cusco shared with us. They had a lot of deeply held enemies. Who united with the Spanish “conquistadors”. And yes, the rest is history. Albeit as one digs a little deeper, we see that perhaps the resentment is still there. One tour guide stated that on the commemoration of the 500 years of the colonization that, due to popular protests, the commemoration was seen as inappropriate, should not go ahead and that the monument of Francisco Pizarro should be taken down. It was. The wound still hurts as if it was opened yesterday. In some cases. This is our story, from the Inca trail right up to Machu Picchu and beyond. An autoethnographic account.publishe