A study of interface support mechanisms for interactive information retrieval

Advances in search technology have meant that search systems can now offer assistance to users beyond simply retrieving a set of documents. For example, search systems are now capable of inferring user interests by observing their interaction, offering suggestions about what terms could be used in a query, or reorganizing search results to make exploration of retrieved material more effective. When providing new search functionality, system designers must decide how the new functionality should be offered to users. One major choice is between (a) offering automatic features that require little human input, but give little human control; or (b) interactive features which allow human control over how the feature is used, but often give little guidance over how the feature should be best used. This article presents a study in which we empirically investigate the issue of control by presenting an experiment in which participants were asked to interact with three experimental systems that vary the degree of control they had in creating queries, indicating which results are relevant in making search decisions. We use our findings to discuss why and how the control users want over search decisions can vary depending on the nature of the decisions and the impact of those decisions on the user's search

Deriving query suggestions for site search

Modern search engines have been moving away from simplistic interfaces that aimed at satisfying a user's need with a single-shot query. Interactive features are now integral parts of web search engines. However, generating good query modification suggestions remains a challenging issue. Query log analysis is one of the major strands of work in this direction. Although much research has been performed on query logs collected on the web as a whole, query log analysis to enhance search on smaller and more focused collections has attracted less attention, despite its increasing practical importance. In this article, we report on a systematic study of different query modification methods applied to a substantial query log collected on a local website that already uses an interactive search engine. We conducted experiments in which we asked users to assess the relevance of potential query modification suggestions that have been constructed using a range of log analysis methods and different baseline approaches. The experimental results demonstrate the usefulness of log analysis to extract query modification suggestions. Furthermore, our experiments demonstrate that a more fine-grained approach than grouping search requests into sessions allows for extraction of better refinement terms from query log files. © 2013 ASIS&T

Intelligent methods for information access in context: The role of topic descriptors and discriminators

Successful access to information sources on the Web depends on effective methods for identifying the needs of a user and making relevant information resources available when needed. This paper formulates a theoretical framework for the study of context-drivenWeb search and proposes new methods for learning query terms based on the user task. These methods use an incrementally-retrieved, topic-dependent selection of Web documents for term-weight reinforcement reflecting the aptness of the terms in describing and discriminating the topic of the user context. Based on this framework, we propose an incremental search algorithm for information retrieval agents that has the potential to improve significantly over the traditional IR techniques. The new algorithm learns new descriptors by searching for terms that tend to occur often in relevant documents, and learns good discriminators by identifying terms that tend to occur only in the context of the given topic. We discuss the technical challenges posed by this new framework, outline our agent system architecture, and present an evaluation of the proposed techniques.Red de Universidades con Carreras en Informática (RedUNCI

Interactive detection of incrementally learned concepts in images with ranking and semantic query interpretation

This research was performed in the GOOSE project, which is jointly funded by the MIST research program of the Dutch Ministry of Defense and the AMSN enabling technology program.The number of networked cameras is growing exponentially. Multiple applications in different domains result in an increasing need to search semantically over video sensor data. In this paper, we present the GOOSE demonstrator, which is a real-time general-purpose search engine that allows users to pose natural language queries to retrieve corresponding images. Top-down, this demonstrator interprets queries, which are presented as an intuitive graph to collect user feedback. Bottomup, the system automatically recognizes and localizes concepts in images and it can incrementally learn novel concepts. A smart ranking combines both and allows effective retrieval of relevant images.peer-reviewe

Knowledge Management for Public Administrations: Technical Realizations of an Enterprise Attention Management System

The improvement of governments’ efficiency has gained great importance and validity especially in the current times of economic downturn. E-Government constitutes the most contemporary techno-managerial proposition in the track of possible interventions. The paper addresses, more specifically, empowerments necessitated by Public Administration (PA) organizations. Anchored on the needs of three real-life cases, the paper describes the conception and the realization of an IT artefact together with its methodological appeals aiming at improving information access and delivery and thus PAs’ decision making capacity. Our proposition constitutes a novel approach for managing users’ attention in knowledge intensive organizations which goes beyond informing a user about changes in relevant information towards proactively supporting the user to react on changes. The approach is based on an expressive attention model, which is realized by combining ECA (Event-Condition-Action) rules with ontologies. The technical realizations described in the paper constitute the underlying infrastructure of an Enterprise Attention Management System

Which user interaction for cross-language information retrieval? Design issues and reflections

A novel and complex form of information access is cross-language information retrieval: searching for texts written in foreign languages based on native language queries. Although the underlying technology for achieving such a search is relatively well understood, the appropriate interface design is not. The authors present three user evaluations undertaken during the iterative design of Clarity, a cross-language retrieval system for low-density languages, and shows how the user-interaction design evolved depending on the results of usability tests. The first test was instrumental to identify weaknesses in both functionalities and interface; the second was run to determine if query translation should be shown or not; the final was a global assessment and focused on user satisfaction criteria. Lessons were learned at every stage of the process leading to a much more informed view of what a cross-language retrieval system should offer to users