A Holistic Framework to Evaluate E-government Systems

Evaluation of e-government systems is difficult duty since it involves many perspectives that complicate enumerating itsbenefits. Although the literature has reported several e-government evaluation frameworks, several shortcomings still exist inthe previous work. The objective of this paper is to propose a formative and holistic framework to remedy the currentresearch gaps. The formative position of the evaluation framework ensures the objectives achievement and the holistic sideensures completeness and continuity of the evaluation process. The framework can be used as a template for researchers andpractitioners to assess e-government projects. We demonstrate the applicability and practicability of the framework byapplying it to the Korean Government-for-Citizen (G4C) project

Determinant Factors of Using E-Election in Indonesia

An Election is one of the implementations of democracy in Indonesia. However, the implementation of the election is coloured by fraud, which results in the election of less qualified parties. The purpose of this article is to determine the determinants of citizen use in the context of applying electronic electoral systems in Indonesia. This analysis aims to test the validity and linear regression with the test using SPSS using 205 respondents. This method is used due to its lack of complexity. The results of the study indicate that the influence of citizens’ intention to use an electoral system is relative advantage, compatibility and trust in the internet. The findings of the study provide further insights to researchers, citizen and governments involved. The study contributes to the growing literature on an electronic election system from Indonesia’s perspective (a developing country’s perspective)

E-GOVERNMENT ADOPTION RESEARCH: A META-ANALYSIS OF FINDINGS

The purpose of this paper is to undertake a meta-analysis of findings reported in existing research on adoption and diffusion of e-government. Usable data relating to e-government adoption research were collected from 112 papers out of 779 research articles identified from the ISI Web of Knowledge database and journals dedicated to electronic government research. The findings indicate that there are some variables such as: perceived ease of use, perceived usefulness, intention to use, attitude, satisfaction, actual use, subjective norm, and perceived behavioral control, which are common and drive the research from citizens as well as from employees’ perspective. The meta-analysis of the existing e-government adoption studies found that the majority of the construct relationships demonstrated the significant range of average summative correlation, and effect size, but the influence of ‘facilitating condition’, and ‘perceived risk’ on ‘intention to use’ and of ‘service quality’ on ‘satisfaction’ was found as non-significant. The broader analysis of the e-government adoption and diffusion research also reflects that although a large number of theories and theoretical constructs were borrowed from the reference disciplines, their utilization by e-government researchers appears to be largely random in approach. The paper also acknowledges the theoretical contributions, limitations and suggests further research directions

Examining Role of Usefulness, Ease of Use and Social Influence on Jordanian Citizen’s Intention to Adopt E-Government

Electronic Government (eGov) offers several benefits to citizens (particularly in the context of developing countries) in terms of convenience, anytime, anywhere access to government services, transparency, reduced corruption and reduced bureaucracy. Despite it offering such benefits, citizens of many countries are reluctant in adopting eGov systems. This study developed and tested an extended technology acceptance model (TAM) that integrates social influence with perceived usefulness and perceived ease of use in order to investigate factors determining Jordanian citizens’ intention to adopt eGov. The model was empirically tested employing data collected from a survey of Jordanian citizens. A regression analysis was conducted to evaluate the influence of three independent constructs on behavioural intention to adopt eGov. Results of this research indicated that all three independent constructs significantly affected Jordanian citizens\u27 behavioural intention to adopt eGov. The findings presented in this submission are likely to be useful for the Jordanian government in terms of developing user friendly system and encouraging citizens to promote widespread adoption. A concluding section presents key conclusions, limitations and future research directions arising from this research

Citizen adoption of e-government services – Evidence from Hungary

In a citizen centric approach – which became increasingly popular in the last decade – e-government success begins with citizens starting to use e-government systems, solutions, services. In line with this our paper investigates the factors – presented by the technology acceptance literature – influencing e-government service usage, on a large representative Hungarian sample concerning a wide range of B2C public administration services. Our results imply that the Hungarian government can further increase the usage of e-government services by influencing effort expectancy, trust of internet, facilitating conditions, user experience or habits

Citizen's Adoption Of Mobile Land Record Information Systems (mLRMIS): A Case of Pakistan

By implementing a prolonged social cognitive theory (SCT) this article investigates factors including outcome expectation, affect, anxiety, self-efficacy, social influence, trust, facilitating conditions, e-satisfaction, information quality and e-service quality impacting citizen’s intention to adopt a mobile based e-government system called mobile Land Record Information Systems (mLRMIS) with respect to Pakistan. The prolonged social cognitive theory (SCT) was actually affirmed by analyzing gathered data periodically accumulated over time from 10 different cities in Pakistan. Verifiable results of the proposed model represented mutual significance of relationships of 12 hypothesized relations between 10 different types of constructs. Only a few studies have previously used SCT model to investigate the adoption of an e-government system globally while in case of Pakistan it is the first ever study using SCT model to figure out the adoption of an e-government system. Outcome significance and digital policy substance exhibited in this article can assist e-government planners and practitioners to reform up quality and effectivity of mLRMIS system. This research also contributes to elevate relevant awareness and utilization of mLRMIS system

Citizens’ intention to use and recommend e-participation: Drawing upon UTAUT and citizen empowerment

Purpose The purpose of this paper is to investigate how citizens’ perception of empowerment can influence the intention to use and intention to recommend e-participation. Design/methodology/approach A research model is evaluated using structural equation modelling. An online survey questionnaire was used to collect data from 210 users of e-participation. Findings The results show that psychological empowerment influences the intention to use and recommend e-participation. Performance expectancy and facilitating conditions were the strongest predictors of intention to use; effort expectancy and social influence had no significant effect on the prediction of intention to use e-participation. Research limitations/implications The use of psychological empowerment as a higher-order multidimensional construct is still insufficiently researched. Future research may explore the effect of each dimension of psychological empowerment in different scenarios of e-participation adoption. Caution is needed when generalising our findings towards the adoption of e-participation in different locations or with different participants. Practical implications The findings can help the local governments to design strategies for the promotion and diffusion of e-participation amongst the citizenry. Those strategies should focus on citizens’ perception of empowerment, thereby creating a positive attitude towards intention to use and recommend e-participation. Originality/value An innovative research model integrates the unified theory of acceptance, use of technology and psychological empowerment; the last as a higher-order construct

Applying a Dependency Mechanism for Voting Protocol Models Using Event-B

International audienceThe design of e-voting systems requires the use of techniques which guarantee that the resulting system is safe, secure and preserves privacy. We develop Event-B models of a voting system, by applying a decomposition pattern and a technique of contextualisation, using a dependency mechanism. Through refinement, we take into account the precise regulation and structure of a specific voting process, and reason formally about the system’s resistence to common attacks and threats

Citizen's adoption of an e-government system: Validating extended social cognitive theory (SCT)

YesBy employing an extended social cognitive theory, this study examines factors (such as outcome expectation, affect, anxiety, self-efficacy and social influence) influencing intention to adopt an electronic government system called online public grievance redressal system (OPGRS) in context of India. The extended social cognitive theory (SCT) was validated using 419 responses collected from eight selected cities in India. The empirical outcomes of the proposed model indicated the significant relationships of seven hypothesised relationships between six constructs. This is the first study, which has used the SCT model to understand the adoption of an e-government system. The policy implication provided in this research can help the government to improve upon the effectiveness and quality of the system and the level of social impact on the users by employing the project champions. It also helps in enhancing their positive feelings toward adopting this system and fully utilise the potential of the OPGRS as a useful tool toward a transparent and corruption free society

A meta-analysis of existing research on citizen adoption of e-government

YesThe purpose of this paper is to perform a weight-analysis and to undertake a meta-analysis of findings reported in published research on the adoption and diffusion of e-government. Usable data relating to e-government adoption research were collected from 103 empirical studies. Of those 103 articles, only 63 used a range of different constructs with appropriate correlation values required for performing a weight- and meta-analysis. Diagrammatic representation has been presented using significant as well as non-significant relationships from all 103 publications. A broader analysis of research on adoption and diffusion of e-government also reflects that although a large number of theories and theoretical constructs were borrowed from the reference disciplines, their utilization by e-government researchers appears to be largely random in approach. This paper also acknowledges the theoretical contribution, the limitations of this study, and suggests further research directions for the continued work