Towards Consistency Management for a Business-Driven Development of SOA

The usage of the Service Oriented Architecture (SOA) along with the Business Process Management has emerged as a valuable solution for the complex (business process driven) system engineering. With a Model Driven Engineering where the business process models drive the supporting service component architectures, less effort is gone into the Business/IT alignment during the initial development activities, and the IT developers can rapidly proceed with the SOA implementation. However, the difference between the design principles of the emerging domainspecific languages imposes serious challenges in the following re-design phases. Moreover, enabling evolutions on the business process models while keeping them synchronized with the underlying software architecture models is of high relevance to the key elements of any Business Driven Development (BDD). Given a business process update, this paper introduces an incremental model transformation approach that propagates this update to the related service component configurations. It, therefore, supports the change propagation among heterogenous domainspecific languages, e.g., the BPMN and the SCA. As a major contribution, our approach makes model transformation more tractable to reconfigure system architecture without disrupting its structural consistency. We propose a synchronizer that provides the BPMN-to-SCA model synchronization with the help of the conditional graph rewriting

Service-Oriented Process Models in Telecommunication Business

The thesis concentrates on to evaluate challenges in the business process management and the need for Service-oriented process models in telecommunication business to alleviate the integration work efforts and to reduce total costs of ownership. The business aspect concentrates on operations and business support systems which are tailored for communication service providers. Business processes should be designed in conformance with TeleManagement Forum's integrated business architecture framework. The thesis rationalizes the need to transform organizations and their way of working from vertical silos to horizontal layers and to understand transformational efforts which are needed to adopt a new strategy. Furthermore, the thesis introduces service characterizations and goes deeper into technical requirements that a service compliant middleware system needs to support. At the end of the thesis Nokia Siemens Networks proprietary approach – Process Automation Enabling Suite is introduced, and finally the thesis performs two case studies. The first one is Nokia Siemens Networks proprietary survey which highlights the importance of customer experience management and the second one is an overall research study whose results have been derived from other public surveys covering application integration efforts

Research in Business Process Management: A bibliometric analysis

It contains several growing subtopics such as process mining, process flexibility and process compliance. BPM is also highly relevant for numerous related fields, such as Business Intelligence, ERP systems or Knowledge Management. The growing number of publications and the variety of topics in BPM make it useful to apply bibliometric methods on this scientific field. With bibliometric methods, topical clusters, essential authors and the relationships between them can be discovered. In this work, the BibTechMon software from the Austrian Institute of Technology is utilized to perform the bibliometric analyses. As a novelty for the work with BibTechMon, data from Google Scholar is used as the basis of the analyses. The nature of Google Scholar data differs significantly from the data of other scientific databases. These differences lead to changes on how the bibliometric analyses can be performed. After these changes have been assessed, several bibliometric analyses in the BPM field and related fields are performed. As a result of these analyses, diverse topical clusters in BPM and its related fields could be discovered. Additionally, important authors for each cluster and for the BPM field as a whole were determined. In order to evaluate the results of the bibliometric analyses, I conducted an interview on BPM with Professor Reichert, who is an active researcher in the field. Subsequently, his statements are compared with the results of the bibliometric analyses and the match between the bibliometric analyses and his statements is assessed

Towards Consistency Management for a Business-Driven Development of SOA

International audienceThe usage of the Service Oriented Architecture (SOA) along with the Business Process Management has emerged as a valuable solution for the complex (business process driven) system engineering. With a Model Driven Engineering where the business process models drive the supporting service component architectures, less effort is gone into the Business/IT alignment during the initial development activities, and the IT developers can rapidly proceed with the SOA implementation. However, the difference between the design principles of the emerging domain-specific languages imposes serious challenges in the following re-design phases. Moreover, enabling evolutions on the business process models while keeping them synchronized with the underlying software architecture models is of high relevance to the key elements of any Business Driven Development (BDD). Given a business process update, this paper introduces an incremental model transformation approach that propagates this update to the related service component configurations. It, therefore, supports the change propagation among heterogenous domain-specific languages, e.g., the BPMN and the SCA. As a major contribution, our approach makes model transformation more tractable to reconfigure system architecture without disrupting its structural consistency. We propose a synchronizer that provides the BPMN-to-SCA model synchronization with the help of the conditional graph rewriting

Business Process Management Education in Academia: Status, challenges, and Recommendations

In response to the growing proliferation of Business Process Management (BPM) in industry and the demand this creates for BPM expertise, universities across the globe are at various stages of incorporating knowledge and skills in their teaching offerings. However, there are still only a handful of institutions that offer specialized education in BPM in a systematic and in-depth manner. This article is based on a global educators’ panel discussion held at the 2009 European Conference on Information Systems in Verona, Italy. The article presents the BPM programs of five universities from Australia, Europe, Africa, and North America, describing the BPM content covered, program and course structures, and challenges and lessons learned. The article also provides a comparative content analysis of BPM education programs illustrating a heterogeneous view of BPM. The examples presented demonstrate how different courses and programs can be developed to meet the educational goals of a university department, program, or school. This article contributes insights on how best to continuously sustain and reshape BPM education to ensure it remains dynamic, responsive, and sustainable in light of the evolving and ever-changing marketplace demands for BPM expertise

Implementing Cross-Organizational Business Processes with Enterprise Mashups: Hype or Reality?

Many cross-organizational business processes are implemented by hubs and integration platforms which support the electronic collaboration of multiple organizations. The available concepts and solutions based on service-oriented architectures focus on the automatization of long-term business relationships. However, they often do not provide intuitive ways to modify them according to situational needs. In particular, small and medium-sized enterprises characterized by limited know-how and resources are excluded in such electronic collaborations. This paper demonstrates how the user-driven development paradigm of enterprise mashups could be leveraged for implementing cross-organizational business processes. By means of a case study, we report about the experiences of a real-world scenario we have implemented in the frame of the EU-funded research project FAST. A business value analysis highlights the automational, informational and transformational effects. An organized laboratory experiment evaluates how the actual users create enterprise mashups for cross-organizational processes. We conclude with the benefits and limitations of the paradigm

Towards the Model Driven Organization

Modern organizations are faced with the need to rapidly respond to frequent changes arising from external business pressures. The effect of such continuous evolution eventually leads to organizational misalignment, that is, situations in which sub-optimal configurations of underlying systems significantly reduce an organization's ability to meet its strategic goals. Ensuring alignment of an organization's systems and its goals has been a concern of researchers and practitioners in the enterprise architecture (EA) domain. Unfortunately, current approaches do not adequately address alignment problems that modern organizations face. In this paper we propose that alignment concerns can be better addressed by making models the primary entities that stakeholders within and outside of an organization use to interact with the organization. We call an organization that maintains and uses an integrated set of models to manage alignment concerns a Model Driven Organization (MDO). In this paper we characterize the alignment problem, discuss the shortcomings of current alignment management approaches and present our MDO vision

Fostering Distributed Business Logic in Open Collaborative Networks: an integrated approach based on semantic and swarm coordination

Given the great opportunities provided by Open Collaborative Networks (OCNs), their success depends on the effective integration of composite business logic at all stages. However, a dilemma between cooperation and competition is often found in environments where the access to business knowledge can provide absolute advantages over the competition. Indeed, although it is apparent that business logic should be automated for an effective integration, chain participants at all segments are often highly protective of their own knowledge. In this paper, we propose a solution to this problem by outlining a novel approach with a supporting architectural view. In our approach, business rules are modeled via semantic web and their execution is coordinated by a workflow model. Each company’s rule can be kept as private, and the business rules can be combined together to achieve goals with defined interdependencies and responsibilities in the workflow. The use of a workflow model allows assembling business facts together while protecting data source. We propose a privacy-preserving perturbation technique which is based on digital stigmergy. Stigmergy is a processing schema based on the principle of self-aggregation of marks produced by data. Stigmergy allows protecting data privacy, because only marks are involved in aggregation, in place of actual data values, without explicit data modeling. This paper discusses the proposed approach and examines its characteristics through actual scenarios

Development of service-oriented architectures using model-driven development : a mapping study

Context: Model-Driven Development (MDD) and Service-Oriented Architecture (SOA) are two challenging research areas in software engineering. MDD is about improving software development whilst SOA is a service-based conceptual development style, therefore investigating the available proposals in the literature to use MDD when developing SOA may be insightful. However, no studies have been found with this purpose. Objective: This work aims at assessing the state of the art in MDD for SOA systems. It mainly focuses on: what are the characteristics of MDD approaches that support SOA; what types of SOA are supported; how do they handle non-functional requirements. Method: We conducted a mapping study following a rigorous protocol. We identified the representative set of venues that should be included in the study. We applied a search string over the set of selected venues. As result, 129 papers were selected and analysed (both frequency analysis and correlation analysis) with respect to the defined classification criteria derived from the research questions. Threats to validity were identified and mitigated whenever possible. Results: The analysis allows us to answer the research questions. We highlight: (1) predominance of papers from Europe and written by researchers only; (2) predominance of top-down transformation in software development activities; (3) inexistence of consolidated methods; (4) significant percentage of works without tool support; (5) SOA systems and service compositions more targeted than single services and SOA enterprise systems; (6) limited use of metamodels; (7) very limited use of NFRs; and (8) limited application in real cases. Conclusion: This mapping study does not just provide the state of the art in the topic, but also identifies several issues that deserve investigation in the future, for instance the need of methods for activities other than software development (e.g., migration) or the need of conducting more real case studies.Peer ReviewedPostprint (author's final draft

Business Process Management Education in Academia: Status, Challenges, and Recommendations

In response to the growing proliferation of Business Process Management (BPM) in industry and the demand this creates for BPM expertise, universities across the globe are at various stages of incorporating knowledge and skills in their teaching offerings. However, there are still only a handful of institutions that offer specialized education in BPM in a systematic and in-depth manner. This article is based on a global educators’ panel discussion held at the 2009 European Conference on Information Systems in Verona, Italy. The article presents the BPM programs of five universities from Australia, Europe, Africa, and North America, describing the BPM content covered, program and course structures, and challenges and lessons learned. The article also provides a comparative content analysis of BPM education programs illustrating a heterogeneous view of BPM. The examples presented demonstrate how different courses and programs can be developed to meet the educational goals of a university department, program, or school. This article contributes insights on how best to continuously sustain and reshape BPM education to ensure it remains dynamic, responsive, and sustainable in light of the evolving and ever-changing marketplace demands for BPM expertise