로봇의 고개를 움직이는 동작과 타이밍이 인간과 로봇의 상호작용에 미치는 효과

학위논문(석사) -- 서울대학교대학원 : 인문대학 협동과정 인지과학전공, 2023. 2. Sowon Hahn.In recent years, robots with artificial intelligence capabilities have become ubiquitous in our daily lives. As intelligent robots are interacting closely with humans, social abilities of robots are increasingly more important. In particular, nonverbal communication can enhance the efficient social interaction between human users and robots, but there are limitations of behavior expression. In this study, we investigated how minimal head movements of the robot influence human-robot interaction. We newly designed a robot which has a simple shaped body and minimal head movement mechanism. We conducted an experiment to examine participants' perception of robots different head movements and timing. Participants were randomly assigned to one of three movement conditions, head nodding (A), head shaking (B) and head tilting (C). Each movement condition included two timing variables, prior head movement of utterance and simultaneous head movement with utterance. For all head movement conditions, participants' perception of anthropomorphism, animacy, likeability and intelligence were higher compared to non-movement (utterance only) condition. In terms of timing, when the robot performed head movement prior to utterance, perceived naturalness was rated higher than simultaneous head movement with utterance. The findings demonstrated that head movements of the robot positively affects user perception of the robot, and head movement prior to utterance can make human-robot conversation more natural. By implementation of head movement and movement timing, simple shaped robots can have better social interaction with humans.최근 인공지능 로봇은 일상에서 흔하게 접할 수 있는 것이 되었다. 인간과의 교류가 늘어남에 따라 로봇의 사회적 능력은 더 중요해지고 있다. 인간과 로봇의 사회적 상호작용은 비언어적 커뮤니케이션을 통해 강화될 수 있다. 그러나 로봇은 비언어적 제스처의 표현에 제약을 갖는다. 또한 로봇의 응답 지연 문제는 인간이 불편한 침묵의 순간을 경험하게 한다. 본 연구를 통해 로봇의 고개 움직임이 인간과 로봇의 상호작용에 어떤 영향을 미치는지 알아보았다. 로봇의 고개 움직임을 탐구하기 위해 단순한 형상과 고개를 움직이는 구조를 가진 로봇을 새롭게 디자인하였다. 이 로봇을 활용하여 로봇의 머리 움직임과 타이밍이 참여자에게 어떻게 지각되는지 실험하였다. 참여자들은 3가지 움직임 조건인, 끄덕임 (A), 좌우로 저음 (B), 기울임 (C) 중 한 가지 조건에 무작위로 선정되었다. 각각의 고개 움직임 조건은 두 가지 타이밍(음성보다 앞선 고개 움직임, 음성과 동시에 일어나는 고개 움직임)의 변수를 갖는다. 모든 타입의 고개 움직임에서 움직임이 없는 조건과 비교하여 로봇의 인격화, 활동성, 호감도, 감지된 지능이 향상된 것을 관찰하였다. 타이밍은 로봇의 음성보다 고개 움직임이 앞설 때 자연스러움이 높게 지각되는 것으로 관찰되었다. 결과적으로, 로봇의 고개 움직임은 사용자의 지각에 긍정적인 영향을 주며, 앞선 타이밍의 고개 움직임이 자연스러움을 향상시키는 것을 확인하였다. 고개를 움직이는 동작과 타이밍을 통해 단순한 형상의 로봇과 인간의 상호작용이 향상될 수 있음을 본 연구를 통해 확인하였다.Chapter 1. Introduction 1 1.1. Motivation 1 1.2. Literature Review and Hypotheses 3 1.3. Purpose of Study 11 Chapter 2. Experiment 13 2.1. Methods 13 2.2. Results 22 2.3. Discussion 33 Chapter 3. Conclusion 35 Chapter 4. General Discussion 37 4.1. Theoretical Implications 37 4.2. Practical Implications 38 4.3. Limitations and Future work 39 References 41 Appendix 53 Abstract in Korean 55석

Effects of form and motion on judgments of social robots' animacy, likability, trustworthiness and unpleasantness

One of robot designers' main goals is to make robots as sociable as possible. Aside from improving robots' actual social functions, a great deal of effort is devoted to making them appear lifelike. This is often achieved by endowing the robot with an anthropomorphic body. However, psychological research on the perception of animacy suggests another crucial factor that might also contribute to attributions of animacy: movement characteristics. In the current study, we investigated how the combination of bodily appearance and movement characteristics of a robot can alter people's attributions of animacy, likability, trustworthiness, and unpleasantness. Participants played games of Tic-Tac-Toe against a robot which (1) either possessed a human form or did not, and (2) either exhibited smooth, lifelike movement or did not. Naturalistic motion was judged to be more animate than mechanical motion, but only when the robot resembled a human form. Naturalistic motion improved likeability regardless of the robot's appearance. Finally, a robot with a human form was rated as more disturbing when it moved naturalistically. Robot designers should be aware that movement characteristics play an important role in promoting robots' apparent animacy.This work was partially supported by the Spanish Government through the project call "Aplicaciones de los robots sociales", DPI2011-26980 from the Spanish Ministry of Economy and Competitiveness. Álvaro Castro-González was partially supported by a grant from Universidad Carlos III de Madrid

Sharing spaces, sharing lives - The impact of robot mobility on user perception of a home companion robot

Syrdal D.S., Dautenhahn K., Koay K.L., Walters M.L., Ho W.C. (2013) 'Sharing Spaces, Sharing Lives – The Impact of Robot Mobility on User Perception of a Home Companion Robot', In: Herrmann G., Pearson M.J., Lenz A., Bremner P., Spiers A., Leonards U. (eds) Social Robotics. ICSR 2013. Lecture Notes in Computer Science, Vol 8239. DOI: 10.1007/978-3-319-02675-6_32 Paper presented at the International Conference on Social Robotics, (ICSR) 2013, Bristol, UK, 27-29 October 2013. © Springer-Verlag Berlin Heidelberg 2013This paper examines the role of spatial behaviours in building human-robot relationships. A group of 8 participants, involved in a long-term HRI study, interacted with an artificial agent using different embodiments over a period of one and a half months. The robot embodiments had similar interactional and expressive capabilities, but only one embodiment was capable of moving. Participants reported feeling closer to the robot embodiment capable of physical movement and rated it as more likable. Results suggest that while expressive and communicative abilities may be important in terms of building affinity and rapport with human interactants, the importance of physical interactions when negotiating shared physical space in real time should not be underestimated

A motion system for social and animated robots

This paper presents an innovative motion system that is used to control the motions and animations of a social robot. The social robot Probo is used to study Human-Robot Interactions (HRI), with a special focus on Robot Assisted Therapy (RAT). When used for therapy it is important that a social robot is able to create an "illusion of life" so as to become a believable character that can communicate with humans. The design of the motion system in this paper is based on insights from the animation industry. It combines operator-controlled animations with low-level autonomous reactions such as attention and emotional state. The motion system has a Combination Engine, which combines motion commands that are triggered by a human operator with motions that originate from different units of the cognitive control architecture of the robot. This results in an interactive robot that seems alive and has a certain degree of "likeability". The Godspeed Questionnaire Series is used to evaluate the animacy and likeability of the robot in China, Romania and Belgium

A Systematic Literature Review of User Experience Evaluation Scales for Human-Robot Collaboration

In the last decade, the field of Human-Robot Collaboration (HRC) has received much attention from both research institutions and industries. Robot technologies are in fact deployed in many different areas (e.g., industrial processes, people assistance) to support an effective collaboration between humans and robots. In this transdisciplinary context, User eXperience (UX) has inevitably to be considered to achieve an effective HRC, namely to allow the robots to better respond to the users’ needs and thus improve the interaction quality. The present paper reviews the evaluation scales used in HRC scenarios, focusing on the application context and evaluated aspects. In particular, a systematic review was conducted based on the following questions: (RQ1) which evaluation scales are adopted within the HRI scenario with collaborative tasks?, and (RQ2) how the UX and user satisfaction are assessed?. The records analysis highlighted that the UX aspects are not sufficiently examined in the current HRC design practice, particularly in the industrial field. This is most likely due to a lack of standardized scales. To respond to this recognized need, a set of dimensions to be considered in a new UX evaluation scale were proposed

로봇의 신체 언어가 사회적 특성과 인간 유사성에 미치는 영향

학위논문 (석사) -- 서울대학교 대학원 : 사회과학대학 심리학과, 2021. 2. Sowon Hahn.The present study investigated the role of robots’ body language on perceptions of social qualities and human-likeness in robots. In experiment 1, videos of a robot’s body language varying in expansiveness were used to evaluate the two aspects. In experiment 2, videos of social interactions containing the body languages in experiment 1 were used to further examine the effects of robots’ body language on these aspects. Results suggest that a robot conveying open body language are evaluated higher on perceptions of social characteristics and human-likeness compared to a robot with closed body language. These effects were not found in videos of social interactions (experiment 2), which suggests that other features play significant roles in evaluations of a robot. Nonetheless, current research provides evidence of the importance of robots’ body language in judgments of social characteristics and human-likeness. While measures of social qualities and human-likeness favor robots that convey open body language, post-experiment interviews revealed that participants expect robots to alleviate feelings of loneliness and empathize with them, which require more diverse body language in addition to open body language. Thus, robotic designers are encouraged to develop robots capable of expressing a wider range of motion. By enabling complex movements, more natural communications between humans and robots are possible, which allows humans to consider robots as social partners.본 연구는 로봇의 신체 언어가 사회적 특성과 인간과의 유사성에 대한 인간의 인식에 미치는 영향을 탐색하였다. 실험 1에서는 로봇의 개방적 신체 언어가 묘사된 영상과 폐쇄적 신체 언어가 묘사된 영상을 통해 이러한 세 가지 측면을 살펴보았다. 실험 2에서는 실험 1의 신체 언어가 포함된 로봇과 사람 간의 상호작용 영상을 활용하여 로봇의 신체 언어가 위 두 가지 측면에 미치는 영향을 탐색하였다. 결과적으로, 사람들은 폐쇄적 신체 언어를 표현하는 로봇에 비해 개방적 신체 언어를 표현하는 로봇을 사회적 특성과 인간과의 유사성에 대한 인식 면에서 더 높게 평가한다는 것을 확인하였다. 그러나 사람과의 상호작용을 담은 영상을 통해서는 이러한 효과가 발견되지 않았으며, 이는 실험 2에 포함된 음성 등의 다른 특징이 로봇에 대한 평가에 중요한 역할을 한다는 것을 시사한다. 그럼에도 불구하고, 본 연구는 로봇의 신체 언어가 사회적 특성 및 인간과의 유사성에 대한 인식의 중요한 요인이 된다는 근거를 제공한다. 사회적 특성과 인간과의 유사성의 척도에서는 개방적 신체 언어를 표현하는 로봇이 더 높게 평가되었지만, 실험 후 인터뷰에서는 로봇이 외로운 감정을 완화하고 공감하기를 기대하는 것으로 나타나 이 상황들에 적절한 폐쇄적 신체 언어 또한 배제할 수 없다고 해석할 수 있다. 이에 따라 본 연구에서는 로봇 디자이너들이 더욱 다양한 범위의 움직임을 표현할 수 있는 로봇을 개발하도록 장려한다. 그렇다면 섬세한 움직임에 따른 자연스러운 의사소통을 통해 인간이 로봇을 사회적 동반자로 인식할 수 있을 것이다.Chapter 1. Introduction 1 1. Motivation 1 2. Theoretical Background and Previous Research 3 3. Purpose of Study 12 Chapter 2. Experiment 1 13 1. Objective and Hypotheses 13 2. Methods 13 3. Results 21 4. Discussion 31 Chapter 3. Experiment 2 34 1. Objective and Hypotheses 34 2. Methods 35 3. Results 38 4. Discussion 50 Chapter 4. Conclusion 52 Chapter 5. General Discussion 54 References 60 Appendix 70 국문초록 77Maste

Designing a robot to evaluate group formations

Robots are making their way in environments inhabited by people. Whether in domestic or public crowded environments, robots should take into consideration social norms and behaviors in order to become a social robot. This dissertation focuses on the problem of how to develop a robotic platform in order to validate human-robot interaction experiences in realistic environments. More specifically, we are concerned with social interactions in human-robot groups in public scenarios, where a variety of people can converge. Our final goal is the develop of a social robot based on certain theories of group behavior and the use of space, known as spatial relationships. The intermediate goals are related with the design and development of the experiences in the wild: as minor changes as possible in the scenario, definition of social tasks, gradual development of a robotic platform as transparent as possible from the robotic side. Initially, this research introduces several preliminary studies of human-robot interaction (HRI) with the PAL Robotics’ REEM robot at the CosmoCaixa Science Museum in Barcelona. Based on certain theories about the use of space as a form of social communication or interaction, the task under study with the commercial robot is as a museum guide, both when the group was in motion (\ie when it was being guided) as well as a group in a static place. Moreover, a second HRI study with REEM robot accomplishing the task of a teacher's assistant was carried out to analyze the perception of the robot's social presence and identity. Likewise, the development of a robotic platform, known as MASHI, for the study of HRI is presented. Based on the service to be completed by the robot, improvements in the experimental robotic platform (structure, morphology, head, face, arms) were carried out in continuous cycles following the development of HRI experiences. This structure should be hold as simple as possible in order to make it `transparent' in the social HRI study. Next, the field study of human-robot social interaction with the MASHI robot with the role of exhibition guide in a cultural center is presented. Based on direct observation techniques, a study is made of the different spatial relationships that are generated when a robot interacts with a person or groups of people. Finally, a novel approach to represent the spatial relationships of HRI in a qualitative way is introduced for future experiences. In this concluding study, we analyze different spatial arrangements generated in a social scenario with a robot within the guide role. As a main conclusion, it can be stated that people follow social norms, in the form of spatial relationships, when interacting with a robot that provide a social service in a public space. Children, however, recurrently challenge these social norms, probably because they are constantly learning about the norms that regulate our coexistence. Spatial relationships are clearly reinforced when the role assigned to the robot is more explicit and understood by people. Spatial relationships can be affected by the characteristics of the environment, either by the available space or by the elements arranged in it, as well as by the number of people who inhabit it. Overall, this dissertation points out that the provided service, and its understanding from the user’s side, is more important that the robotic skills of the robotic platform in order to improve user experiences in public environments.Los robots se abren paso en entornos habitados por personas. Ya sea en entornos domésticos o públicos, los robots deben tener en cuenta ciertas normas y comportamientos sociales para convertirse en un robot social. Esta disertación se centra en el problema de cómo desarrollar una plataforma robótica para validar experiencias de interacción humano-robot en entornos realistas. Más específicamente, nos preocupamos por las interacciones sociales en grupos humano-robot en escenarios públicos, donde una gran variedad de personas puede converger. Nuestro objetivo final es el desarrollo de un robot social basado en ciertas teorías de comportamiento grupal y el uso del espacio, conocidas como relaciones espaciales. Los objetivos intermedios están relacionados con el diseño y desarrollo de las experiencias `en la naturaleza': cambios mínimos como sea posible en el escenario, definición de tareas sociales, desarrollo gradual de una plataforma robótica lo más transparente posible desde el lado robótico. Inicialmente, esta investigación presenta varios estudios preliminares de interacción humano-robot (HRI) con el robot REEM de PAL Robotics en el Museo de Ciencias CosmoCaixa de Barcelona. Basado en ciertas teorías sobre el uso del espacio como una forma de comunicación o interacción social, la tarea en este estudio con el robot comercial es como guía de museo, tanto cuando el grupo estaba en movimiento (es decir, cuando estaba siendo guiado) como cuando el grupo estaba en un lugar estático. Además, se llevó a cabo un segundo estudio de HRI con un robot REEM que realizaba la tarea de un asistente de profesor para analizar la percepción de la presencia e identidad social del robot. Asimismo, se presenta el desarrollo de una plataforma robótica, conocida como MASHI, para el estudio de la HRI. En función del servicio que debe completar el robot, las mejoras en la plataforma robótica experimental (estructura, morfología, cabeza, cara, brazos) se llevaron a cabo en ciclos continuos siguiendo el desarrollo de las experiencias de HRI. Esta estructura debe mantenerse lo más simple posible para que sea 'transparente' en el estudio de HRI social. A continuación, se presenta el estudio de campo de la interacción social humano-robot con el robot MASHI con el papel de guía de exposición en un centro cultural. Con base en técnicas de observación directa, se realiza un estudio de las diferentes relaciones espaciales que se generan cuando un robot interactúa con una persona o grupos de personas. Finalmente, se introduce un enfoque novedoso para representar las relaciones espaciales de la HRI de forma cualitativa para las experiencias futuras. En este estudio final, analizamos diferentes arreglos espaciales generados en un escenario social con un robot con el rol de guía. Como conclusión principal, se puede afirmar que las personas siguen normas sociales, en forma de relaciones espaciales, cuando interactúan con un robot que brinda un servicio social en un espacio público. Los niños, sin embargo, desafían recurrentemente estas normas sociales, probablemente porque están aprendiendo constantemente sobre las normas que regulan nuestra convivencia. Las relaciones espaciales se refuerzan claramente cuando el rol asignado al robot es más explícito y entendido por las personas. Las relaciones espaciales pueden verse afectadas por las características del entorno, ya sea por el espacio disponible o por los elementos dispuestos en él, así como por el número de personas que lo habitan. En general, esta disertación señala que el servicio prestado, y su comprensión del lado del usuario, es más importante que las habilidades robóticas de la plataforma robótica con el fin de mejorar las experiencias del usuario en entornos público

Designing a robot to evaluate group formations

Robots are making their way in environments inhabited by people. Whether in domestic or public crowded environments, robots should take into consideration social norms and behaviors in order to become a social robot. This dissertation focuses on the problem of how to develop a robotic platform in order to validate human-robot interaction experiences in realistic environments. More specifically, we are concerned with social interactions in human-robot groups in public scenarios, where a variety of people can converge. Our final goal is the develop of a social robot based on certain theories of group behavior and the use of space, known as spatial relationships. The intermediate goals are related with the design and development of the experiences in the wild: as minor changes as possible in the scenario, definition of social tasks, gradual development of a robotic platform as transparent as possible from the robotic side. Initially, this research introduces several preliminary studies of human-robot interaction (HRI) with the PAL Robotics’ REEM robot at the CosmoCaixa Science Museum in Barcelona. Based on certain theories about the use of space as a form of social communication or interaction, the task under study with the commercial robot is as a museum guide, both when the group was in motion (\ie when it was being guided) as well as a group in a static place. Moreover, a second HRI study with REEM robot accomplishing the task of a teacher's assistant was carried out to analyze the perception of the robot's social presence and identity. Likewise, the development of a robotic platform, known as MASHI, for the study of HRI is presented. Based on the service to be completed by the robot, improvements in the experimental robotic platform (structure, morphology, head, face, arms) were carried out in continuous cycles following the development of HRI experiences. This structure should be hold as simple as possible in order to make it `transparent' in the social HRI study. Next, the field study of human-robot social interaction with the MASHI robot with the role of exhibition guide in a cultural center is presented. Based on direct observation techniques, a study is made of the different spatial relationships that are generated when a robot interacts with a person or groups of people. Finally, a novel approach to represent the spatial relationships of HRI in a qualitative way is introduced for future experiences. In this concluding study, we analyze different spatial arrangements generated in a social scenario with a robot within the guide role. As a main conclusion, it can be stated that people follow social norms, in the form of spatial relationships, when interacting with a robot that provide a social service in a public space. Children, however, recurrently challenge these social norms, probably because they are constantly learning about the norms that regulate our coexistence. Spatial relationships are clearly reinforced when the role assigned to the robot is more explicit and understood by people. Spatial relationships can be affected by the characteristics of the environment, either by the available space or by the elements arranged in it, as well as by the number of people who inhabit it. Overall, this dissertation points out that the provided service, and its understanding from the user’s side, is more important that the robotic skills of the robotic platform in order to improve user experiences in public environments.Los robots se abren paso en entornos habitados por personas. Ya sea en entornos domésticos o públicos, los robots deben tener en cuenta ciertas normas y comportamientos sociales para convertirse en un robot social. Esta disertación se centra en el problema de cómo desarrollar una plataforma robótica para validar experiencias de interacción humano-robot en entornos realistas. Más específicamente, nos preocupamos por las interacciones sociales en grupos humano-robot en escenarios públicos, donde una gran variedad de personas puede converger. Nuestro objetivo final es el desarrollo de un robot social basado en ciertas teorías de comportamiento grupal y el uso del espacio, conocidas como relaciones espaciales. Los objetivos intermedios están relacionados con el diseño y desarrollo de las experiencias `en la naturaleza': cambios mínimos como sea posible en el escenario, definición de tareas sociales, desarrollo gradual de una plataforma robótica lo más transparente posible desde el lado robótico. Inicialmente, esta investigación presenta varios estudios preliminares de interacción humano-robot (HRI) con el robot REEM de PAL Robotics en el Museo de Ciencias CosmoCaixa de Barcelona. Basado en ciertas teorías sobre el uso del espacio como una forma de comunicación o interacción social, la tarea en este estudio con el robot comercial es como guía de museo, tanto cuando el grupo estaba en movimiento (es decir, cuando estaba siendo guiado) como cuando el grupo estaba en un lugar estático. Además, se llevó a cabo un segundo estudio de HRI con un robot REEM que realizaba la tarea de un asistente de profesor para analizar la percepción de la presencia e identidad social del robot. Asimismo, se presenta el desarrollo de una plataforma robótica, conocida como MASHI, para el estudio de la HRI. En función del servicio que debe completar el robot, las mejoras en la plataforma robótica experimental (estructura, morfología, cabeza, cara, brazos) se llevaron a cabo en ciclos continuos siguiendo el desarrollo de las experiencias de HRI. Esta estructura debe mantenerse lo más simple posible para que sea 'transparente' en el estudio de HRI social. A continuación, se presenta el estudio de campo de la interacción social humano-robot con el robot MASHI con el papel de guía de exposición en un centro cultural. Con base en técnicas de observación directa, se realiza un estudio de las diferentes relaciones espaciales que se generan cuando un robot interactúa con una persona o grupos de personas. Finalmente, se introduce un enfoque novedoso para representar las relaciones espaciales de la HRI de forma cualitativa para las experiencias futuras. En este estudio final, analizamos diferentes arreglos espaciales generados en un escenario social con un robot con el rol de guía. Como conclusión principal, se puede afirmar que las personas siguen normas sociales, en forma de relaciones espaciales, cuando interactúan con un robot que brinda un servicio social en un espacio público. Los niños, sin embargo, desafían recurrentemente estas normas sociales, probablemente porque están aprendiendo constantemente sobre las normas que regulan nuestra convivencia. Las relaciones espaciales se refuerzan claramente cuando el rol asignado al robot es más explícito y entendido por las personas. Las relaciones espaciales pueden verse afectadas por las características del entorno, ya sea por el espacio disponible o por los elementos dispuestos en él, así como por el número de personas que lo habitan. En general, esta disertación señala que el servicio prestado, y su comprensión del lado del usuario, es más importante que las habilidades robóticas de la plataforma robótica con el fin de mejorar las experiencias del usuario en entornos públicosPostprint (published version

A toy or a friend? Children's anthropomorphic beliefs about robots and how these relate to second-language word learning

This study investigates the degree to which children anthropomorphize a robot tutor and whether this anthropomorphism relates to their vocabulary learning in a second-language (L2) tutoring intervention. With this aim, an anthropomorphism questionnaire was administered to 5-year-old children (N = 104) twice: prior to and following a seven-session L2 vocabulary training with a humanoid robot. On average, children tended to anthropomorphize the robot prior to and after the lessons to a similar degree, but many children changed their attributed anthropomorphic features. Boys anthropomorphized the robot less after the lessons than girls. Moreover, there was a weak but significant positive correlation between anthropomorphism as measured before the lessons and scores on a word-knowledge post-test administered the day after the last lesson. There was also a weak but significant positive correlation between the change in anthropomorphism over time and scores on a word-knowledge post-test administered approximately 2 weeks after the last lesson. Our results underscore the need to manage children's expectations in robot-assisted education. Also, future research could explore adaptations to individual children's expectations in child-robot interactions