Requirement Mining for Model-Based Product Design

PLM software applications should enable engineers to develop and manage requirements throughout the product’s lifecycle. However, PLM activities of the beginning-of-life and end-of-life of a product mainly deal with a fastidious document-based approach. Indeed, requirements are scattered in many different prescriptive documents (reports, specifications, standards, regulations, etc.) that make the feeding of a requirements management tool laborious. Our contribution is two-fold. First, we propose a natural language processing (NLP) pipeline to extract requirements from prescriptive documents. Second, we show how machine learning techniques can be used to develop a text classifier that will automatically classify requirements into disciplines. Both contributions support companies willing to feed a requirements management tool from prescriptive documents. The NLP experiment shows an average precision of 0.86 and an average recall of 0.95, whereas the SVM requirements classifier outperforms that of naive Bayes with a 76% accuracy rate

Requirement mining for model-based product design

PLM software applications should enable engineers to develop and manage requirements throughout the product’s lifecycle. However, PLM activities of the beginning-of-life and end-of-life of a product mainly deal with a fastidious document-based approach. Indeed, requirements are scattered in many different prescriptive documents (reports, specifications, standards, regulations, etc.) that make the feeding of a requirements management tool laborious. Our contribution is two-fold. First, we propose a natural language processing (NLP) pipeline to extract requirements from prescriptive documents. Second, we show how machine learning techniques can be used to develop a text classifier that will automatically classify requirements into disciplines. Both contributions support companies willing to feed a requirements management tool from prescriptive documents. The NLP experiment shows an average precision of 0.86 and an average recall of 0.95, whereas the SVM requirements classifier outperforms that of naive Bayes with a 76% accuracy rate

Knowledge Discovery and Management within Service Centers

These days, most enterprise service centers deploy Knowledge Discovery and Management (KDM) systems to address the challenge of timely delivery of a resourceful service request resolution while efficiently utilizing the huge amount of data. These KDM systems facilitate prompt response to the critical service requests and if possible then try to prevent the service requests getting triggered in the first place. Nevertheless, in most cases, information required for a request resolution is dispersed and suppressed under the mountain of irrelevant information over the Internet in unstructured and heterogeneous formats. These heterogeneous data sources and formats complicate the access to reusable knowledge and increase the response time required to reach a resolution. Moreover, the state-of-the art methods neither support effective integration of domain knowledge with the KDM systems nor promote the assimilation of reusable knowledge or Intellectual Capital (IC). With the goal of providing an improved service request resolution within the shortest possible time, this research proposes an IC Management System. The proposed tool efficiently utilizes domain knowledge in the form of semantic web technology to extract the most valuable information from those raw unstructured data and uses that knowledge to formulate service resolution model as a combination of efficient data search, classification, clustering, and recommendation methods. Our proposed solution also handles the technology categorization of a service request which is very crucial in the request resolution process. The system has been extensively evaluated with several experiments and has been used in a real enterprise customer service center

What Works Better? A Study of Classifying Requirements

Classifying requirements into functional requirements (FR) and non-functional ones (NFR) is an important task in requirements engineering. However, automated classification of requirements written in natural language is not straightforward, due to the variability of natural language and the absence of a controlled vocabulary. This paper investigates how automated classification of requirements into FR and NFR can be improved and how well several machine learning approaches work in this context. We contribute an approach for preprocessing requirements that standardizes and normalizes requirements before applying classification algorithms. Further, we report on how well several existing machine learning methods perform for automated classification of NFRs into sub-categories such as usability, availability, or performance. Our study is performed on 625 requirements provided by the OpenScience tera-PROMISE repository. We found that our preprocessing improved the performance of an existing classification method. We further found significant differences in the performance of approaches such as Latent Dirichlet Allocation, Biterm Topic Modeling, or Naive Bayes for the sub-classification of NFRs.Comment: 7 pages, the 25th IEEE International Conference on Requirements Engineering (RE'17

Semantic Support for Log Analysis of Safety-Critical Embedded Systems

Testing is a relevant activity for the development life-cycle of Safety Critical Embedded systems. In particular, much effort is spent for analysis and classification of test logs from SCADA subsystems, especially when failures occur. The human expertise is needful to understand the reasons of failures, for tracing back the errors, as well as to understand which requirements are affected by errors and which ones will be affected by eventual changes in the system design. Semantic techniques and full text search are used to support human experts for the analysis and classification of test logs, in order to speedup and improve the diagnosis phase. Moreover, retrieval of tests and requirements, which can be related to the current failure, is supported in order to allow the discovery of available alternatives and solutions for a better and faster investigation of the problem.Comment: EDCC-2014, BIG4CIP-2014, Embedded systems, testing, semantic discovery, ontology, big dat

Creation and extension of ontologies for describing communications in the context of organizations

Thesis submitted to Faculdade de Ciências e Tecnologia of the Universidade Nova de Lisboa, in partial fulfillment of the requirements for the degree of Master in Computer ScienceThe use of ontologies is nowadays a sufficiently mature and solid field of work to be considered an efficient alternative in knowledge representation. With the crescent growth of the Semantic Web, it is expectable that this alternative tends to emerge even more in the near future. In the context of a collaboration established between FCT-UNL and the R&D department of a national software company, a new solution entitled ECC – Enterprise Communications Center was developed. This application provides a solution to manage the communications that enter, leave or are made within an organization, and includes intelligent classification of communications and conceptual search techniques in a communications repository. As specificity may be the key to obtain acceptable results with these processes, the use of ontologies becomes crucial to represent the existing knowledge about the specific domain of an organization. This work allowed us to guarantee a core set of ontologies that have the power of expressing the general context of the communications made in an organization, and of a methodology based upon a series of concrete steps that provides an effective capability of extending the ontologies to any business domain. By applying these steps, the minimization of the conceptualization and setup effort in new organizations and business domains is guaranteed. The adequacy of the core set of ontologies chosen and of the methodology specified is demonstrated in this thesis by its effective application to a real case-study, which allowed us to work with the different types of sources considered in the methodology and the activities that support its construction and evolution

Adaptive content mapping for internet navigation

The Internet as the biggest human library ever assembled keeps on growing. Although all kinds of information carriers (e.g. audio/video/hybrid file formats) are available, text based documents dominate. It is estimated that about 80% of all information worldwide stored electronically exists in (or can be converted into) text form. More and more, all kinds of documents are generated by means of a text processing system and are therefore available electronically. Nowadays, many printed journals are also published online and may even discontinue to appear in print form tomorrow. This development has many convincing advantages: the documents are both available faster (cf. prepress services) and cheaper, they can be searched more easily, the physical storage only needs a fraction of the space previously necessary and the medium will not age. For most people, fast and easy access is the most interesting feature of the new age; computer-aided search for specific documents or Web pages becomes the basic tool for information-oriented work. But this tool has problems. The current keyword based search machines available on the Internet are not really appropriate for such a task; either there are (way) too many documents matching the specified keywords are presented or none at all. The problem lies in the fact that it is often very difficult to choose appropriate terms describing the desired topic in the first place. This contribution discusses the current state-of-the-art techniques in content-based searching (along with common visualization/browsing approaches) and proposes a particular adaptive solution for intuitive Internet document navigation, which not only enables the user to provide full texts instead of manually selected keywords (if available), but also allows him/her to explore the whole database

CHORUS Deliverable 2.2: Second report - identification of multi-disciplinary key issues for gap analysis toward EU multimedia search engines roadmap

After addressing the state-of-the-art during the first year of Chorus and establishing the existing landscape in multimedia search engines, we have identified and analyzed gaps within European research effort during our second year. In this period we focused on three directions, notably technological issues, user-centred issues and use-cases and socio- economic and legal aspects. These were assessed by two central studies: firstly, a concerted vision of functional breakdown of generic multimedia search engine, and secondly, a representative use-cases descriptions with the related discussion on requirement for technological challenges. Both studies have been carried out in cooperation and consultation with the community at large through EC concertation meetings (multimedia search engines cluster), several meetings with our Think-Tank, presentations in international conferences, and surveys addressed to EU projects coordinators as well as National initiatives coordinators. Based on the obtained feedback we identified two types of gaps, namely core technological gaps that involve research challenges, and “enablers”, which are not necessarily technical research challenges, but have impact on innovation progress. New socio-economic trends are presented as well as emerging legal challenges