Prioritizing Key Success Factor of the Internet of Things Application in Tourism Enterprise

Purpose: The objective of this study is to explore critical success factors in Internet of Things applying and their importance level in tourism companies using the fuzzy theory.   Theoretical framework: This paper uses the TOE framework and adds a customer security variable. Therefore, the framework includes four variables technology, organization, environment, and customer security (TOEC) which are the four aspects of this research framework.   Design/methodology/approach: By integrating FAHP and FAHP extension methods, the study finds that the critical success factors for IoT application in tourism companies, including technology, organization, environment, and customer security.   Findings: The result show that, the first ranking is organization factor, the second ranking belongs to technology, customer securities come with third ranking, and the fourth ranking is environment. This result also indicates that IT Human resources, Technology infrastructure, Top management support, and organization readiness are the prioritized critical success factors for IoT applications in tourism companies.   Research, Practical & Social implications: This paper contributes to the understanding of IoT, its features and highlights the importance of new technology and solutions in tourism industry.   Originality/value: This study fills the gap in the TEO model by adding the factor of customer securities so-called TEOC model

Choosing Wearable Internet of Things Devices for Managing Safety in Construction Using Fuzzy Analytic Hierarchy Process as a Decision Support System

Many safety and health risks are faced daily by workers in the field of construction. There is unpredictability and risk embedded in the job and work environment. When compared with other industries, the construction industry has one of the highest numbers of worker injuries, illnesses, fatalities, and near-misses. To eliminate these risky events and make worker performance more predictable, new safety technologies such as the Internet of Things (IoT) and Wearable Sensing Devices (WSD) have been highlighted as effective safety systems. Some of these Wearable Internet of Things (WIoT) and sensory devices are already being used in other industries to observe and collect crucial data for worker safety in the field. However, due to limited information and implementation of these devices in the construction field, Wearable Sensing Devices (WSD) and Internet of Things (IoT) are still relatively underdeveloped and lacking. The main goal of the research is to develop a conceptual decision-making framework that managers and other appropriate personnel can use to select suitable Wearable Internet of Things (WIoT) devices for proper application/ implementation in the construction industry. The research involves a literature review on the aforementioned devices and the development and demonstration of a decision-making framework using the Fuzzy Analytic Hierarchy Process (FAHP)

Cyber-Physical Systems: a multi-criteria assessment for Internet-of-Things (IoT) systems

This research work was partially supported by funds provided by the European Commission in the scope of FoF/H2020-636909 C2NET, FoF/H2020-723710 vf-OS and ICT/H2020-825631 ZDMP.This article addresses a multi-criteria decision problem regarding the more suitable device (system) to perform a task for cyber-physical systems. New embedded systems provided everyday makes engineers’ decision very difficult. Components are proposed to formally describe solutions, criteria, constraints and priorities, taking into account users’ specific aspects. To materialise all formal descriptions, a model-driven approach is followed, allowing the design of enablers for interoperability with standards. It is enabled the use of different software languages and decision methods. Proposed framework enables a better Internet-of-Things system selection, and therefore stakeholders can perform a more suitable design of their cyber-physical enterprise systems.authorsversioninpres

A Multi-Criteria Framework to Assist on the Design of Internet-of-Things Systems

The Internet-of-Things (IoT), considered as Internet first real evolution, has become immensely important to society due to revolutionary business models with the potential to radically improve Human life. Manufacturers are engaged in developing embedded systems (IoT Systems) for different purposes to address this new variety of application domains and services. With the capability to agilely respond to a very dynamic market offer of IoT Systems, the design phase of IoT ecosystems can be enhanced. However, select the more suitable IoT System for a certain task is currently based on stakeholder’s knowledge, normally from lived experience or intuition, although it does not mean that a proper decision is being made. Furthermore, the lack of methods to formally describe IoT Systems characteristics, capable of being automatically used by methods is also an issue, reinforced by the growth of available information directly connected to Internet spread. Contributing to improve IoT Ecosystems design phase, this PhD work proposes a framework capable of fully characterise an IoT System and assist stakeholder’s on the decision of which is the proper IoT System for a specific task. This enables decision-makers to perform a better reasoning and more aware analysis of diverse and very often contradicting criteria. It is also intended to provide methods to integrate energy consumptionsimulation tools and address interoperability with standards, methods or systems within the IoT scope. This is addressed using a model-driven based framework supporting a high openness level to use different software languages and decision methods, but also for interoperability with other systems, tools and methods

Security and privacy analysis based on Internet of Things in the fourth industrial generation (Industry 4.0)

The connection of smart devices using the Internet has dramatically changed the way people live, and this concept has also been extended to the industrial sector. This practice not only provides more stable, faster, and safer communications but also makes it possible to realize the concept of the smart factory in the fourth industrial revolution. The Internet of Things uses a unique Internet Protocol to identify, control, and transmit data to individuals as well as databases. Data is collected through the Internet of Things, stored in cloud storage, and managed and calculated through analytical tools. Internet of Things security is a field of technology that focuses on protecting connected devices and networks in the Internet of Things (IoT). Ensuring the safety of networks with connected IoT devices is critical. Security in the Internet of Things includes a wide range of techniques, strategies, protocols, and measures aimed at mitigating the ever-increasing vulnerabilities of the Internet of Things in modern businesses. The simultaneous connection of objects also brings privacy concerns. For this reason, in this research, an effort has been made to examine and analyze the most important privacy requirements in the Internet of Things in digital businesses in Industry 4.0. In this regard, by using experts' opinions and literature review, privacy requirements were extracted and evaluated using fuzzy non-linear decision-making methodology. The results showed that acquired and intrinsic information has the highest importance

INQUIRIES IN INTELLIGENT INFORMATION SYSTEMS: NEW TRAJECTORIES AND PARADIGMS

Rapid Digital transformation drives organizations to continually revitalize their business models so organizations can excel in such aggressive global competition. Intelligent Information Systems (IIS) have enabled organizations to achieve many strategic and market leverages. Despite the increasing intelligence competencies offered by IIS, they are still limited in many cognitive functions. Elevating the cognitive competencies offered by IIS would impact the organizational strategic positions. With the advent of Deep Learning (DL), IoT, and Edge Computing, IISs has witnessed a leap in their intelligence competencies. DL has been applied to many business areas and many industries such as real estate and manufacturing. Moreover, despite the complexity of DL models, many research dedicated efforts to apply DL to limited computational devices, such as IoTs. Applying deep learning for IoTs will turn everyday devices into intelligent interactive assistants. IISs suffer from many challenges that affect their service quality, process quality, and information quality. These challenges affected, in turn, user acceptance in terms of satisfaction, use, and trust. Moreover, Information Systems (IS) has conducted very little research on IIS development and the foreseeable contribution for the new paradigms to address IIS challenges. Therefore, this research aims to investigate how the employment of new AI paradigms would enhance the overall quality and consequently user acceptance of IIS. This research employs different AI paradigms to develop two different IIS. The first system uses deep learning, edge computing, and IoT to develop scene-aware ridesharing mentoring. The first developed system enhances the efficiency, privacy, and responsiveness of current ridesharing monitoring solutions. The second system aims to enhance the real estate searching process by formulating the search problem as a Multi-criteria decision. The system also allows users to filter properties based on their degree of damage, where a deep learning network allocates damages in 12 each real estate image. The system enhances real-estate website service quality by enhancing flexibility, relevancy, and efficiency. The research contributes to the Information Systems research by developing two Design Science artifacts. Both artifacts are adding to the IS knowledge base in terms of integrating different components, measurements, and techniques coherently and logically to effectively address important issues in IIS. The research also adds to the IS environment by addressing important business requirements that current methodologies and paradigms are not fulfilled. The research also highlights that most IIS overlook important design guidelines due to the lack of relevant evaluation metrics for different business problems

Prioritization of public services for digitalization using fuzzy Z-AHP and fuzzy Z-WASPAS

In this paper, public services are analyzed for implementations of Industry 4.0 tools to satisfy citizen expectations. To be able to prioritize public services for digitalization, fuzzy Z-AHP and fuzzy Z-WASPAS are used in the analysis. The decision criteria are determined as reduced cost, fast response, ease of accessibility, reduced service times, increase in the available information and increased quality. After obtaining criteria weights using fuzzy Z-AHP, health care services, waste disposal department, public transportation, information services, social care services, and citizen complaints resolution centers are compared using fuzzy Z-WASPAS that is proposed for the first time in this paper. Results show that health care services have dominant importance for the digitalization among public services.WOS:000604482500002Science Citation Index ExpandedQ2Article; Early AccessUluslararası işbirliği ile yapılmayan - HAYIROcak2021YÖK - 2020-2