10 research outputs found

    Publication Trends in Physics Education: A Bibliometric study

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    A publication trend in Physics Education by employing bibliometric analysis leads the researchers to describe current scientific movement. This paper tries to answer "What do Physics education scientists concentrate in their publications?" by analyzing the productivity and development of publications on the subject category of Physics Education in the period 1980--2013. The Web of Science databases in the research areas of "EDUCATION - EDUCATIONAL RESEARCH" was used to extract the publication trends. The study involves 1360 publications, including 840 articles, 503 proceedings paper, 22 reviews, 7 editorial material, 6 Book review, and one Biographical item. Number of publications with "Physical Education" in topic increased from 0.14 % (n = 2) in 1980 to 16.54 % (n = 225) in 2011. Total number of receiving citations is 8071, with approximately citations per papers of 5.93. The results show the publication and citations in Physic Education has increased dramatically while the Malaysian share is well ranked

    HOW SCIENTIFIC PRODUCTION POSITIVELY AFFECT SOCIAL PSYCHOLOGY INTERVENTION? A BIBLIOMETRIC ANALYSIS ON THE SCIENCE OF WELL-BEING

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    Purpose: The recent decades were witnessed such a rapid rise in wellbeing researches on the field of psychology. Social psychology intervention (SPI) has a strong impact on individual mental health and remarkable achievement in education domain. In this context, subject development within the last years could be illustrated through a bibliometric approach. This research aimed to analyze the scientific productivity while considering global trends of psychological intervention. Methodology: Web of Science Core Collection databases were selected in the period from 1990 to mid-2018. By thoroughly scrutinizing the objects which came to this attention, the trend of documents, publication date, geographic contribution to the field, relevant authorship and most cited articles, as well as frequent keywords from more than thousand references, were investigated. Main Findings: The results clearly indicate that the United States of America dedicates itself with the highest level of attention in the area of social psychology intervention. Whereas, lower attention was focused on the research criteria in Asian continent, except China. Although the majority of the studies on SPI approach is from USA, but performed analysis highlight the vast research potential to validate without any specific considerations to certain region settings or cultures. Implications/Applications: Despite advantages of SPI, the majority of the existed researches has been carried out predominantly in United States. Whereas, from defining the unit of analysis, the hypothesis might worthily be studied by practitioners to generalize the issue over various frameworks

    Scientific literature analysis of Judo in Web of Science

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    Although judo is a sport with great tradition that is practised worldwide, the state of the art and scientific advanc- es have not been analysed from a bibliometric point of view up to now. The aim of the present article is the status of the scientific production, collaboration, and impact of scientific pa- pers on judo, as well as the most active research groups working on this topic. Our analysis was based on documents retrieved from the Science Citation Index and Social Science Citation Index. Bibliometric analysis and network construction were performed using Histcite and Bibexcel software. As a result, 383 original papers and scientific reviews were retrieved from 162 journals in 78 Web of Science® cate- gories. Archives of Budo had the highest number of articles (56), and International Journal of Sports Medicine had the highest number of citations (192). More than half of the articles were within the area of sports science. The co- authorship network (threshold ≥3 articles) enabled us to identify 6 clusters of authors written in partnership. The citation network was formed mainly by 14 authors. Although research on judo is still at an early stage and has a lower profile than other sports, its development has potential interest to many scientific fields and sports in general. Judo research is mainly published in journals cov- ering sport science and sport medicine topics; the latter being the most cited ones. The co-authorship networks tended to be centralized, with a single lead author, while citation networks between authors were usually directed towards other areas of research.Peset Mancebo, MF.; Ferrer Sapena, A.; Villamón Herrera, M.; González Moreno, LM.; Toca Herrera, J.; Aleixandre Benavent, R. (2013). Scientific literature analysis of Judo in Web of Science. Archives of Budo. 9(2):81-91. http://hdl.handle.net/10251/43595S81919

    Publication Trends in Physics Education: A Bibliometric study

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    A publication trend in Physics Education by employing bibliometric analysis leads the researchers to describe current scientific movement. This paper tries to answer “What do Physics education scientists concentrate in their publications?” by analyzing the productivity and development of publications on the subject category of Physics Education in the period 1980–2013. The Web of Science databases in the research areas of “EDUCATION - EDUCATIONAL RESEARCH” was used to extract the publication trends. The study involves 1360 publications, including 840 articles, 503 proceedings paper, 22 reviews, 7 editorial material, 6 Book review, and one Biographical item. Number of publications with “Physical Education” in topic increased from 0.14 % (n = 2) in 1980 to 16.54 % (n = 225) in 2011. Total number of receiving citations is 8071, with approximately citations per papers of 5.93. The results show the publication and citations in Physic Education has increased dramatically while the Malaysian share is well ranked

    Framework: Activity-based costing in services

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    Organizations have a constant need to be prepared to continue competing, which shows the search for alternatives for their stay in the market. It has become a common goal in today's business environment, to improve efficiency and restructure organization, turning it effective. In this context, information about costs has become increasingly important to support and justify the process of decision-making. This article is aimed at structuring a bibliography portfolio to treat the application of the ABC method in service and contribute to discussions within the scientific community. The methodology followed a three-stage procedure: Planning, execution and Synthesis. International databases were used to collect information (ISI Web of Knowledge and Scopus). As a result, we obtained a bibliography portfolio of 21 articles (with scientific recognition) dealing with the proposed theme

    Customer relationship management and its impact on entrepreneurial marketing: a literature review

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    [EN] Entrepreneurship is one of the business forces with the greatest power to transform today's society, due to its ability to discover and take advantage of new opportunities to satisfy customer new and changing needs and expectations. Customer relationship management (CRM) has proved to be both a highly influential business management strategy and a powerful business management technology solution, with a particularly relevant impact in the area of entrepreneurship. CRM has helped drive growth and future expectations and has had excellent results in terms of return on investment wherever it has been implemented. An exhaustive review of previously published findings in a specific subject area can uncover new lines of research. This paper uses semi-systematic review to the study of the reality of the link between CRM and entrepreneurial marketing in business. This approach is used to comprehensively describe the state of the art of the impact that CRM can have in the modern business environment, through the empowerment of entrepreneurial marketing. In a structured manner, the present paper reviews the 86 most relevant studies of how CRM affects entrepreneurial marketing policy development through its alignment with relationship marketing and customer-centric business models. The growing use of CRM in companies is one of the pillars of technological and social change in entrepreneurship, being a clear example of how big data can benefit society. The study focuses on the period from 2015 to 2019.Open Access funding provided thanks to the CRUE-CSIC agreement with Springer Nature.Guerola-Navarro, V.; Gil Gómez, H.; Oltra Badenes, RF.; Soto-Acosta, P. (2022). Customer relationship management and its impact on entrepreneurial marketing: a literature review. International Entrepreneurship and Management Journal. 1-41. https://doi.org/10.1007/s11365-022-00800-x14

    Impacto del grado de implementación del Customer Relationship Management (CRM) y la Estrategia de Innovación en los resultados empresariales. Aplicación al sector vitivinícola español

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    Tesis por compendio[ES] El mercado y las transacciones comerciales se desarrollan en la actualidad en un entorno cada vez más dinámico y cambiante, que obliga a las empresas a adaptarse a expectativas cada vez más específicas y exigentes por parte de los clientes, y a una competencia feroz por mantener y ampliar la ventaja competitiva para poder subsistir. La fidelización de los clientes, y el establecimiento de relaciones comerciales duraderas con ellos a largo plazo es una de las formas más eficientes a través de las cuales las empresas pueden conseguir estos objetivos. Para ello es fundamental tener la mejor información posible sobre los clientes, así como establecer estrategias coherentes para la gestión de las relaciones con ellos. Poner al cliente como foco y centro de toda la cadena de valor de las empresas asegura que, desde la toma de requerimientos para satisfacer las necesidades de los clientes, hasta la provisión de bienes y servicios que satisfagan dichas necesidades, pasando por todas las etapas de su proceso productivo, están diseñadas y orientadas a conseguir la máxima satisfacción del cliente y con ello su fidelidad y una relación comercial duradera y beneficiosa. Las Tecnologías de Información y Comunicación (TIC) son clave para cualquier estrategia dirigida a la consecución de estos objetivos, tanto por su potencia en el manejo de la información valiosa de gestión empresarial, como por el cambio cultural que introducen en las empresas que adoptan estos sistemas en su camino hacia la transformación digital. En las últimas dos décadas ha crecido especialmente el interés por una de estas tecnologías, en concreto los sistemas Customer Relationship Management (CRM), cuyo ámbito de trabajo es la gestión de las relaciones con los clientes. CRM nace en los años 70 con el objetivo de automatizar la fuerza de ventas de las empresas, es decir, sistematizar e informatizar los procesos comerciales en tres áreas: ventas, marketing, y servicios. El objetivo primero de CRM era que toda acción emprendida por cualquiera de los agentes de la empresa, en cualquiera de estas tres áreas de gestión de relaciones con los clientes, estuviera registrada y accesible para el resto de los agentes clave de la empresa. Con CRM se conseguía unificar y tener de forma coherente y consistente toda la información de gestión de relaciones con los clientes. El dinamismo y competitividad de los mercados, alentado por la globalización y el acceso a información y mercados diversos y dispersos, ha movido a las empresas a buscar estrategias de gestión que hagan sostenibles en el tiempo sus ventajas competitivas. CRM se ha mostrado como una de estas herramientas más valiosas, aportando expectativas no solo de beneficios de explotación actual por su gestión de la información relacionada con la gestión del conocimiento sobre los clientes, sino también de beneficios a futuro por su directo impacto en los procesos de innovación. Una vez definidos cuales son los beneficios esperados por parte de las empresas que deciden implementar sistemas CRM, se plantea la cuestión de saber en qué condiciones estos beneficios se suelen dar en la realidad. El presente trabajo de investigación ha pretendido comprobar cuáles son las condiciones que pueden hacer que el uso CRM por parte de las empresas venga acompañado consecuentemente de mejoras en los resultados empresariales, de modo que las conclusiones ayuden a las empresas a tomar sus decisiones sobre su adopción de dichos sistemas CRM. La conclusión general del estudio es la confirmación de que una buena cultura de gestión de la relación con los clientes ("customer relationship management") es clave para tener un buen resultado empresarial, ya que está en línea con las teorías modernas del marketing relacional que se enfocan en la gestión centrada en el cliente. A esta relevancia de la cultura de gestión centrada en el cliente, se agrega que el uso de tecnologías CRM puede y de[CA] El mercat i les transaccions comercials es desenvolupen en l'actualitat en un entorn cada vegada més dinàmic i canviant, que obliga les empreses a adaptar-se a expectatives cada vegada més específiques i exigents per part dels clients, i a una competència feroç per mantindre i ampliar l'avantatge competitiu per a poder subsistir. La fidelització dels clients, i l'establiment de relacions comercials duradores amb ells a llarg termini és una de les formes més eficients a través de les quals les empreses poden aconseguir aquests objectius. Per a això és fonamental tindre la millor informació possible sobre els clients, així com establir estratègies coherents per a la gestió de les relacions amb ells. Posar al client com a focus i centre de tota la cadena de valor de les empreses assegura que, des de la presa de requeriments per a satisfer les necessitats dels clients, fins a la provisió de béns i serveis que satisfan aquestes necessitats, passant per totes les etapes del seu procés productiu, estan dissenyades i orientades a aconseguir la màxima satisfacció del client i amb això la seua fidelitat i una relació comercial duradora i beneficiosa. Les Tecnologies d'Informació i Comunicació (TIC) són clau per a qualsevol estratègia dirigida a la consecució d'aquests objectius, tant per la seua potència en el maneig de la informació valuosa de gestió empresarial, com pel canvi cultural que introdueixen en les empreses que adopten aquests sistemes en el seu camí cap a la transformació digital. En les últimes dues dècades ha crescut especialment l'interés per una d'aquestes tecnologies, en concret els sistemes Customer Relationship Management (CRM), l'àmbit de treball del qual és la gestió de les relacions amb els clients. CRM naix en els anys 70 amb l'objectiu d'automatitzar la força de vendes de les empreses, és a dir, sistematitzar i informatitzar els processos comercials en tres àrees: vendes, màrqueting, i serveis. L'objectiu primer de CRM era que tota acció empresa per qualsevol dels agents de l'empresa, en qualsevol d'aquestes tres àrees de gestió de relacions amb els clients, estiguera registrada i accessible per a la resta d'agents clau de l'empresa. Amb CRM s'aconseguia unificar i tindre de manera coherent i consistent tota la informació de gestió de relacions amb els clients. El dinamisme i competitivitat dels mercats, encoratjat per la globalització i l'accés a informació i mercats diversos i dispersos, ha mogut a les empreses a buscar estratègies de gestió que facen sostenibles en el temps els seus avantatges competitius. CRM s'ha mostrat com una d'aquestes eines més valuoses, aportant expectatives no sols de beneficis d'explotació actual per la seua gestió de la informació relacionada amb la gestió del coneixement sobre els clients, sinó també de beneficis a futur pel seu directe impacte en els processos d'innovació. Una vegada definits quals són els beneficis esperats per part de les empreses que decideixen implementar sistemes CRM, es planteja la qüestió de saber sota quines condicions aquests beneficis se solen donar en la realitat. El present treball de recerca ha pretés comprovar quines són les condicions que poden fer que l'ús CRM per part de les empreses vinga acompanyat conseqüentment de millores en els resultats empresarials, de manera que les conclusions ajuden les empreses a prendre les seues decisions sobre la seua adopció d'aquests sistemes CRM. La conclusió general de l'estudi és la confirmació que una bona cultura de gestió de la relació amb els clients ("customer relationship management") és clau per a tindre un bon resultat empresarial, ja que està en línia amb les teories modernes del màrqueting relacional que s'enfoquen en la gestió centrada en el client. A aquesta rellevància de la cultura de gestió centrada en el client, s'agrega que l'ús de tecnologies CRM pot i deu ajudar a millorar l'acompliment de l'empresa.[EN] The market and commercial transactions are currently developing in an increasingly dynamic and changing environment, which forces companies to adapt to increasingly specific and demanding expectations from customers, and to a fierce competition to maintain and expand the competitive advantage in order to survive. The loyalty of customers, and the establishment of lasting business relationships with them in the long term is one of the most efficient ways through which companies can achieve these objectives. For this purpose, it is essential to have the best possible information about customers, as well as to establish coherent strategies for managing relationships with them. Putting the client as the focus and center of the entire value chain of companies ensures that, from the study of requirements to satisfy the needs of clients, to the provision of goods and services that satisfy said needs, passing through all stages of its production process, are designed and oriented to achieve maximum customer satisfaction and with it their loyalty and a lasting and beneficial business relationship. Information and Communication Technologies (ICT) are key to any strategy aimed at achieving these objectives, both because of their power in handling valuable business management information, and because of the cultural change they introduce in companies that adopt these systems on their way to digital transformation. In the last two decades, interest in one of these technologies has grown especially, specifically the Customer Relationship Management (CRM) systems, whose scope of work is the management of customer relationships. CRM was born in the 70s with the aim of automating the sales force of companies, that is, to systematize and computerize business processes in three areas: sales, marketing, and services. The first objective of CRM was that any action taken by any of the company's agents, in any of these three areas of customer relationship management, be registered and accessible to the rest of the company's key agents. With CRM it was possible to unify and have in a coherent and consistent way all the information on customer relationship management. The dynamism and competitiveness of the markets, encouraged by globalization and access to information and diverse and dispersed markets, has prompted companies to seek management strategies that make their competitive advantages sustainable over time. CRM has proven to be one of these most valuable tools, providing expectations not only of current operating benefits due to its management of information related to customer knowledge management, but also future benefits due to its direct impact on processes of innovation. Once the expected benefits of companies that decide to implement CRM systems have been defined, the question arises of knowing under what conditions these benefits usually occur in reality. The present research work has tried to verify which are the conditions that can make the use of CRM by companies consequently accompanied by improvements in business results, so that the conclusions help companies make their decisions about their adoption of such CRM systems. The general conclusion of the study is the confirmation that a good culture of customer relationship management ("customer relationship management") is key to having a good business result, as it is in line with modern theories of relationship marketing that they focus on customer-centric management. To this relevance of the customer-centric management culture, it is added that the use of CRM technologies can and should help improve company performance. An adequate innovation strategy appears as the ideal complement to the strategies for the use of culture and CRM technologies in order to improve business results.Guerola Navarro, V. (2021). Impacto del grado de implementación del Customer Relationship Management (CRM) y la Estrategia de Innovación en los resultados empresariales. Aplicación al sector vitivinícola español [Tesis doctoral]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/166614TESISCompendi

    Identification of Emerging Scientific Topics in Bibliometric Databases

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    Bibliometrie, Maschinelles Lernen, LDA, Clustering, Neue Themen Abstract = Frühzeitiges Erkennen von aufkommenden Themengebieten in der Wissenschaft unterstützt sowohl Entscheidungen auf individueller als auch öffentlicher Ebene. Viele bestehende Verfahren beschränken sich auf eine retrospektive (Zitations-)Analyse der Publikationsdaten. Das Ziel der vorliegenden Arbeit war deshalb die Entwicklung eines Verfahrens, das zeitnah und neutral sogenannte "emerging topic candidates" aus einem Set von wissenschaftlichen Publikationen auswählt

    Identification of Emerging Scientific Topics in Bibliometric Databases

    Get PDF
    Bibliometrie, Maschinelles Lernen, LDA, Clustering, Neue Themen Abstract = Frühzeitiges Erkennen von aufkommenden Themengebieten in der Wissenschaft unterstützt sowohl Entscheidungen auf individueller als auch öffentlicher Ebene. Viele bestehende Verfahren beschränken sich auf eine retrospektive (Zitations-)Analyse der Publikationsdaten. Das Ziel der vorliegenden Arbeit war deshalb die Entwicklung eines Verfahrens, das zeitnah und neutral sogenannte "emerging topic candidates" aus einem Set von wissenschaftlichen Publikationen auswählt
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