Evaluation of e-learning web sites using fuzzy axiomatic design based approach

High quality web site has been generally recognized as a critical enabler to conduct online business. Numerous studies exist in the literature to measure the business performance in relation to web site quality. In this paper, an axiomatic design based approach for fuzzy group decision making is adopted to evaluate the quality of e-learning web sites. Another multi-criteria decision making technique, namely fuzzy TOPSIS, is applied in order to validate the outcome. The methodology proposed in this paper has the advantage of incorporating requirements and enabling reductions in the problem size, as compared to fuzzy TOPSIS. A case study focusing on Turkish e-learning websites is presented, and based on the empirical findings, managerial implications and recommendations for future research are offered

VIKOR Technique:A Systematic Review of the State of the Art Literature on Methodologies and Applications

The main objective of this paper is to present a systematic review of the VlseKriterijuska Optimizacija I Komoromisno Resenje (VIKOR) method in several application areas such as sustainability and renewable energy. This study reviewed a total of 176 papers, published in 2004 to 2015, from 83 high-ranking journals; most of which were related to Operational Research, Management Sciences, decision making, sustainability and renewable energy and were extracted from the “Web of Science and Scopus” databases. Papers were classified into 15 main application areas. Furthermore, papers were categorized based on the nationalities of authors, dates of publications, techniques and methods, type of studies, the names of the journals and studies purposes. The results of this study indicated that more papers on VIKOR technique were published in 2013 than in any other year. In addition, 13 papers were published about sustainability and renewable energy fields. Furthermore, VIKOR and fuzzy VIKOR methods, had the first rank in use. Additionally, the Journal of Expert Systems with Applications was the most significant journal in this study, with 27 publications on the topic. Finally, Taiwan had the first rank from 22 nationalities which used VIKOR technique

A methodology for the selection of new technologies in the aviation industry

The purpose of this report is to present a technology selection methodology to quantify both tangible and intangible benefits of certain technology alternatives within a fuzzy environment. Specifically, it describes an application of the theory of fuzzy sets to hierarchical structural analysis and economic evaluations for utilisation in the industry. The report proposes a complete methodology to accurately select new technologies. A computer based prototype model has been developed to handle the more complex fuzzy calculations. Decision-makers are only required to express their opinions on comparative importance of various factors in linguistic terms rather than exact numerical values. These linguistic variable scales, such as ‘very high’, ‘high’, ‘medium’, ‘low’ and ‘very low’, are then converted into fuzzy numbers, since it becomes more meaningful to quantify a subjective measurement into a range rather than in an exact value. By aggregating the hierarchy, the preferential weight of each alternative technology is found, which is called fuzzy appropriate index. The fuzzy appropriate indices of different technologies are then ranked and preferential ranking orders of technologies are found. From the economic evaluation perspective, a fuzzy cash flow analysis is employed. This deals quantitatively with imprecision or uncertainties, as the cash flows are modelled as triangular fuzzy numbers which represent ‘the most likely possible value’, ‘the most pessimistic value’ and ‘the most optimistic value’. By using this methodology, the ambiguities involved in the assessment data can be effectively represented and processed to assure a more convincing and effective decision- making process when selecting new technologies in which to invest. The prototype model was validated with a case study within the aviation industry that ensured it was properly configured to meet the

Enhancing the cosmetics industry sustainability through a renewed sustainable supplier selection model

The cosmetics industry requires a long-term sustainable strategy to balance its continuously growing trend worldwide and its resources consumption. In this view, the suppliers' selection process is gaining more attention affecting products' overall sustainability. The objective of this contribution is hence to develop and validate the Cosmetics Sustainable Supplier Selection (C-SSS) model allowing the selection of sustainable suppliers for the cosmetic industry, evaluating them in an objective and balanced manner. The model was built relying on both scientific and grey literature, by incorporating the characteristics of existing SSS models usually used separately. The C-SSS enabled to integrate the EMM approach (to reduce the subjectivity), the ANP approach (to evaluate criteria interconnections), and the TOPSIS and ELECTRE models (to create a hybrid compensation model) to support managers in objectively selecting the most sustainable suppliers. The C-SSS model was applied and validated through an industrial use case in a cosmetics Italian company

Risk-based system to control safety level of flooded passenger ships

Predicting the consequences of flooding is a key issue that may help the ship master of a large passenger ship to make rational decisions in emergency situations. To this end, the Delphi Emergency Decision Support System (Delphi EDSS) has been designed and is under implementation to continuously assess ship's state of survivability. Analyses are performed by means of a time-domain simulation program, where transient stages of flooding are investigated and stored off-line for all the potential damage scenarios. The Delphi EDSS evaluates the ship risk level including the most important aspects related to safety state while establishing the time-to-capsize which is of primary concern for the safe evacuation of the damaged ship. The methodology is based on a scientific approach, setting an overall platform for rational assessment of non-survivability risk. Determination of the global risk level and its components requires solution of a multicriterial problem, where the level of importance of each criterion contributing to determination of a global risk index is combined with fuzzified contributors to risk calculated at lower levels

A multi-attribute decision making procedure using fuzzy numbers and hybrid aggregators

The classical Analytical Hierarchy Process (AHP) has two limitations. Firstly, it disregards the aspect of uncertainty that usually embedded in the data or information expressed by human. Secondly, it ignores the aspect of interdependencies among attributes during aggregation. The application of fuzzy numbers aids in confronting the former issue whereas, the usage of Choquet Integral operator helps in dealing with the later issue. However, the application of fuzzy numbers into multi-attribute decision making (MADM) demands some additional steps and inputs from decision maker(s). Similarly, identification of monotone measure weights prior to employing Choquet Integral requires huge number of computational steps and amount of inputs from decision makers, especially with the increasing number of attributes. Therefore, this research proposed a MADM procedure which able to reduce the number of computational steps and amount of information required from the decision makers when dealing with these two aspects simultaneously. To attain primary goal of this research, five phases were executed. First, the concept of fuzzy set theory and its application in AHP were investigated. Second, an analysis on the aggregation operators was conducted. Third, the investigation was narrowed on Choquet Integral and its associate monotone measure. Subsequently, the proposed procedure was developed with the convergence of five major components namely Factor Analysis, Fuzzy-Linguistic Estimator, Choquet Integral, Mikhailov‘s Fuzzy AHP, and Simple Weighted Average. Finally, the feasibility of the proposed procedure was verified by solving a real MADM problem where the image of three stores located in Sabak Bernam, Selangor, Malaysia was analysed from the homemakers‘ perspective. This research has a potential in motivating more decision makers to simultaneously include uncertainties in human‘s data and interdependencies among attributes when solving any MADM problems

A systematic review on multi-criteria group decision-making methods based on weights: analysis and classification scheme

Interest in group decision-making (GDM) has been increasing prominently over the last decade. Access to global databases, sophisticated sensors which can obtain multiple inputs or complex problems requiring opinions from several experts have driven interest in data aggregation. Consequently, the field has been widely studied from several viewpoints and multiple approaches have been proposed. Nevertheless, there is a lack of general framework. Moreover, this problem is exacerbated in the case of experts’ weighting methods, one of the most widely-used techniques to deal with multiple source aggregation. This lack of general classification scheme, or a guide to assist expert knowledge, leads to ambiguity or misreading for readers, who may be overwhelmed by the large amount of unclassified information currently available. To invert this situation, a general GDM framework is presented which divides and classifies all data aggregation techniques, focusing on and expanding the classification of experts’ weighting methods in terms of analysis type by carrying out an in-depth literature review. Results are not only classified but analysed and discussed regarding multiple characteristics, such as MCDMs in which they are applied, type of data used, ideal solutions considered or when they are applied. Furthermore, general requirements supplement this analysis such as initial influence, or component division considerations. As a result, this paper provides not only a general classification scheme and a detailed analysis of experts’ weighting methods but also a road map for researchers working on GDM topics or a guide for experts who use these methods. Furthermore, six significant contributions for future research pathways are provided in the conclusions.The first author acknowledges support from the Spanish Ministry of Universities [grant number FPU18/01471]. The second and third author wish to recognize their support from the Serra Hunter program. Finally, this work was supported by the Catalan agency AGAUR through its research group support program (2017SGR00227). This research is part of the R&D project IAQ4EDU, reference no. PID2020-117366RB-I00, funded by MCIN/AEI/10.13039/ 501100011033.Peer ReviewedPostprint (published version

Probabilistic hesitant fuzzy multiple attribute decisionmaking based on regret theory for the evaluation of venture capital projects

The selection of venture capital investment projects is one of the most important decision-making activities for venture capitalists. Due to the complexity of investment market and the limited cognition of people, most of the venture capital investment decision problems are highly uncertain and the venture capitalists are often bounded rational under uncertainty. To address such problems, this article presents an approach based on regret theory to probabilistic hesitant fuzzy multiple attribute decision-making. Firstly, when the information on the occurrence probabilities of all the elements in the probabilistic hesitant fuzzy element (P.H.F.E.) is unknown or partially known, two different mathematical programming models based on water-filling theory and the maximum entropy principle are provided to handle these complex situations. Secondly, to capture the psychological behaviours of venture capitalists, the regret theory is utilised to solve the problem of selection of venture capital investment projects. Finally, comparative analysis with the existing approaches is conducted to demonstrate the feasibility and applicability of the proposed method