Joint Deep Modeling of Users and Items Using Reviews for Recommendation

A large amount of information exists in reviews written by users. This source of information has been ignored by most of the current recommender systems while it can potentially alleviate the sparsity problem and improve the quality of recommendations. In this paper, we present a deep model to learn item properties and user behaviors jointly from review text. The proposed model, named Deep Cooperative Neural Networks (DeepCoNN), consists of two parallel neural networks coupled in the last layers. One of the networks focuses on learning user behaviors exploiting reviews written by the user, and the other one learns item properties from the reviews written for the item. A shared layer is introduced on the top to couple these two networks together. The shared layer enables latent factors learned for users and items to interact with each other in a manner similar to factorization machine techniques. Experimental results demonstrate that DeepCoNN significantly outperforms all baseline recommender systems on a variety of datasets.Comment: WSDM 201

Web Data Extraction, Applications and Techniques: A Survey

Web Data Extraction is an important problem that has been studied by means of different scientific tools and in a broad range of applications. Many approaches to extracting data from the Web have been designed to solve specific problems and operate in ad-hoc domains. Other approaches, instead, heavily reuse techniques and algorithms developed in the field of Information Extraction. This survey aims at providing a structured and comprehensive overview of the literature in the field of Web Data Extraction. We provided a simple classification framework in which existing Web Data Extraction applications are grouped into two main classes, namely applications at the Enterprise level and at the Social Web level. At the Enterprise level, Web Data Extraction techniques emerge as a key tool to perform data analysis in Business and Competitive Intelligence systems as well as for business process re-engineering. At the Social Web level, Web Data Extraction techniques allow to gather a large amount of structured data continuously generated and disseminated by Web 2.0, Social Media and Online Social Network users and this offers unprecedented opportunities to analyze human behavior at a very large scale. We discuss also the potential of cross-fertilization, i.e., on the possibility of re-using Web Data Extraction techniques originally designed to work in a given domain, in other domains.Comment: Knowledge-based System

Graphing else matters: exploiting aspect opinions and ratings in explainable graph-based recommendations

The success of neural network embeddings has entailed a renewed interest in using knowledge graphs for a wide variety of machine learning and information retrieval tasks. In particular, current recommendation methods based on graph embeddings have shown state-of-the-art performance. These methods commonly encode latent rating patterns and content features. Different from previous work, in this paper, we propose to exploit embeddings extracted from graphs that combine information from ratings and aspect-based opinions expressed in textual reviews. We then adapt and evaluate state-of-the-art graph embedding techniques over graphs generated from Amazon and Yelp reviews on six domains, outperforming baseline recommenders. Our approach has the advantage of providing explanations which leverage aspect-based opinions given by users about recommended items. Furthermore, we also provide examples of the applicability of recommendations utilizing aspect opinions as explanations in a visualization dashboard, which allows obtaining information about the most and least liked aspects of similar users obtained from the embeddings of an input graph

Towards Question-based Recommender Systems

Conversational and question-based recommender systems have gained increasing attention in recent years, with users enabled to converse with the system and better control recommendations. Nevertheless, research in the field is still limited, compared to traditional recommender systems. In this work, we propose a novel Question-based recommendation method, Qrec, to assist users to find items interactively, by answering automatically constructed and algorithmically chosen questions. Previous conversational recommender systems ask users to express their preferences over items or item facets. Our model, instead, asks users to express their preferences over descriptive item features. The model is first trained offline by a novel matrix factorization algorithm, and then iteratively updates the user and item latent factors online by a closed-form solution based on the user answers. Meanwhile, our model infers the underlying user belief and preferences over items to learn an optimal question-asking strategy by using Generalized Binary Search, so as to ask a sequence of questions to the user. Our experimental results demonstrate that our proposed matrix factorization model outperforms the traditional Probabilistic Matrix Factorization model. Further, our proposed Qrec model can greatly improve the performance of state-of-the-art baselines, and it is also effective in the case of cold-start user and item recommendations.Comment: accepted by SIGIR 202

A comparative analysis of recommender systems based on item aspect opinions extracted from user reviews

In popular applications such as e-commerce sites and social media, users provide online reviews giving personal opinions about a wide array of items, such as products, services and people. These reviews are usually in the form of free text, and represent a rich source of information about the users’ preferences. Among the information elements that can be extracted from reviews, opinions about particular item aspects (i.e., characteristics, attributes or components) have been shown to be effective for user modeling and personalized recommendation. In this paper, we investigate the aspect-based recommendation problem by separately addressing three tasks, namely identifying references to item aspects in user reviews, classifying the sentiment orientation of the opinions about such aspects in the reviews, and exploiting the extracted aspect opinion information to provide enhanced recommendations. Differently to previous work, we integrate and empirically evaluate several state-of-the-art and novel methods for each of the above tasks. We conduct extensive experiments on standard datasets and several domains, analyzing distinct recommendation quality metrics and characteristics of the datasets, domains and extracted aspects. As a result of our investigation, we not only derive conclusions about which combination of methods is most appropriate according to the above issues, but also provide a number of valuable resources for opinion mining and recommendation purposes, such as domain aspect vocabularies and domain-dependent, aspect-level lexiconsThis work was supported by the Spanish Ministry of Economy, Industry and Competitiveness (TIN2016-80630-P)