Predicting physical properties of woven fabrics via automated machine learning and textile design and finishing features

This paper presents a novel Machine Learning (ML) approach to support the creation of woven fabrics. Using data from a textile company, two CRoss-Industry Standard Process for Data Mining (CRISP-DM) iterations were executed, aiming to compare three input feature representation strategies related with fabric design and finishing processes. During the modeling stage of CRISP-DM, an Automated ML (AutoML) procedure was used to select the best regression model among six distinct state-of-the-art ML algorithms. A total of nine textile physical properties were modeled (e.g., abrasion, elasticity, pilling). Overall, the simpler yarn representation strategy obtained better predictive results. Moreover, for eight fabric properties (e.g., elasticity, pilling) the addition of finishing features improved the quality of the predictions. The best ML models obtained low predictive errors (from 2% to 7%) and are potentially valuable for the textile company, since they can be used to reduce the number of production attempts (saving time and costs).This work was carried out within the project “TexBoost: less Commodities moreSpecialities” reference POCI-01-0247-FEDER-024523, co-funded byFundo Eu-ropeu de Desenvolvimento Regional(FEDER), through Portugal 2020 (P2020)

The Role of Vocabulary Mediation to Discover and Represent Relevant Information in Privacy Policies

To date, the effort made by existing vocabularies to provide a shared representation of the data protection domain is not fully exploited. Different natural language processing (NLP) techniques have been applied to the text of privacy policies without, however, taking advantage of existing vocabularies to provide those documents with a shared semantic superstructure. In this paper we show how a recently released domain-specific vocabulary, i.e. the Data Privacy Vocabulary (DPV), can be used to discover, in privacy policies, the information that is relevant with respect to the concepts modelled in the vocabulary itself. We also provide a machine-readable representation of this information to bridge the unstructured textual information to the formal taxonomy modelled in it. This is the first approach to the automatic processing of privacy policies that relies on the DPV, fuelling further investigation on the applicability of existing semantic resources to promote the reuse of information and the interoperability between systems in the data protection domain

Predicting multiple domain queue waiting time via machine learning

This paper describes an implementation of the Cross-Industry Standard Process for Data Mining (CRISP-DM) methodology for a demonstrative case of human queue waiting time prediction. We collaborated with a multiple domain (e.g., bank, pharmacies) ticket management service software development company, aiming to study a Machine Learning (ML) approach to estimate queue waiting time. A large multiple domain database was analyzed, which included millions of records related with two time periods (one year, for the modeling experiments; and two year, for a deployment simulation). The data was first preprocessed (including data cleaning and feature engineering tasks) and then modeled by exploring five state-of-the-art ML regression algorithms and four input attribute selections (including newly engineered features). Furthermore, the ML approaches were compared with the estimation method currently adopted by the analyzed company. The computational experiments assumed two main validation procedures, a standard cross-validation and a Rolling Window scheme. Overall, competitive and quality results were obtained by an Automated ML (AutoML) algorithm fed with newly engineered features. Indeed, the proposed AutoML model produces a small error (from 5 to 7 min), while requiring a reasonable computational effort. Finally, an eXplainable Artificial Intelligence (XAI) approach was applied to a trained AutoML model, demonstrating the extraction of useful explanatory knowledge for this domain.This work has been supported by FCT - Fundação para a Ciência e Tecnologia within the R &D Units Project Scope: UIDB/00319/2020 and the project “QOMPASS .: Solução de Gestão de Serviços de Atendimento multi-entidade, multi-serviço e multi-idioma” within the Project Scope NORTE-01-0247-FEDER-038462

A Survey on Legal Question Answering Systems

Many legal professionals think that the explosion of information about local, regional, national, and international legislation makes their practice more costly, time-consuming, and even error-prone. The two main reasons for this are that most legislation is usually unstructured, and the tremendous amount and pace with which laws are released causes information overload in their daily tasks. In the case of the legal domain, the research community agrees that a system allowing to generate automatic responses to legal questions could substantially impact many practical implications in daily activities. The degree of usefulness is such that even a semi-automatic solution could significantly help to reduce the workload to be faced. This is mainly because a Question Answering system could be able to automatically process a massive amount of legal resources to answer a question or doubt in seconds, which means that it could save resources in the form of effort, money, and time to many professionals in the legal sector. In this work, we quantitatively and qualitatively survey the solutions that currently exist to meet this challenge.Comment: 57 pages, 1 figure, 10 table

DEVELOPMENT OF PROBLEM-SPECIFIC MODELING LANGUAGE TO SUPPORT SOFTWARE VARIABILITY IN "SMART HOME" SYSTEMS

Building conceptual models for software design, in particular for high-tech applications such as smart home systems, is a complex task that significantly affects the efficiency of their development processes. One of the innovative methods of solving this problem is the use of domain-specific modeling languages (DSMLs), which can reduce the time and other project resources required to create such systems. The subject of research in this paper is approaches to the development of DSML for Smart Home systems as a separate class of Internet of Things systems. The purpose of this work is to propose an approach to the development of DSMLs based on a model of variability of the properties of such a system. The following tasks are being solved: analysis of some existing approaches to the creation of DSMLs; construction of a multifaceted classification of requirements for them, application of these requirements to the design of the syntax of a specific DSML-V for the creation of variable software in smart home systems; development of a technological scheme and quantitative metrics for experimental evaluation of the effectiveness of the proposed approach. The following methods are used: variability modeling based on the property model, formal notations for describing the syntax of the DSML-V language, and the use of the open CASE tool metaDepth. Results: a multifaceted classification of requirements for a broad class of DSML languages is built; the basic syntactic constructions of the DSML-V language are developed to support the properties of software variability of "Smart Home" systems; a formal description of such syntax in the Backus-Naur notation is given; a technological scheme for compiling DSML-V specifications into the syntax of the language of the open CASE tool metaDepth is created; the effectiveness of the proposed approach using quantitative metrics is experimentally investigated. Conclusions: the proposed method of developing a specialized problem-oriented language for smart home systems allows for multilevel modeling of the variability properties of its software components and provides an increase in the efficiency of programming such models by about 14% compared to existing approaches

DPCat: Specification for an interoperable and machine-readable data processing catalogue based on GDPR

The GDPR requires Data Controllers and Data Protection Officers (DPO) to maintain a Register of Processing Activities (ROPA) as part of overseeing the organisation’s compliance processes. The ROPA must include information from heterogeneous sources such as (internal) departments with varying IT systems and (external) data processors. Current practices use spreadsheets or proprietary systems that lack machine-readability and interoperability, presenting barriers to automation. We propose the Data Processing Catalogue (DPCat) for the representation, collection and transfer of ROPA information, as catalogues in a machine-readable and interoperable manner. DPCat is based on the Data Catalog Vocabulary (DCAT) and its extension DCAT Application Profile for data portals in Europe (DCAT-AP), and the Data Privacy Vocabulary (DPV). It represents a comprehensive semantic model developed from GDPR’s Article and an analysis of the 17 ROPA templates from EU Data Protection Authorities (DPA). To demonstrate the practicality and feasibility of DPCat, we present the European Data Protection Supervisor’s (EDPS) ROPA documents using DPCat, verify them with SHACL to ensure the correctness of information based on legal and contextual requirements, and produce reports and ROPA documents based on DPA templates using SPARQL. DPCat supports a data governance process for data processing compliance to harmonise inputs from heterogeneous sources to produce dynamic documentation that can accommodate differences in regulatory approaches across DPAs and ease investigative burdens toward efficient enforcement

Factors Influencing Customer Satisfaction towards E-shopping in Malaysia

Online shopping or e-shopping has changed the world of business and quite a few people have decided to work with these features. What their primary concerns precisely and the responses from the globalisation are the competency of incorporation while doing their businesses. E-shopping has also increased substantially in Malaysia in recent years. The rapid increase in the e-commerce industry in Malaysia has created the demand to emphasize on how to increase customer satisfaction while operating in the e-retailing environment. It is very important that customers are satisfied with the website, or else, they would not return. Therefore, a crucial fact to look into is that companies must ensure that their customers are satisfied with their purchases that are really essential from the ecommerce’s point of view. With is in mind, this study aimed at investigating customer satisfaction towards e-shopping in Malaysia. A total of 400 questionnaires were distributed among students randomly selected from various public and private universities located within Klang valley area. Total 369 questionnaires were returned, out of which 341 questionnaires were found usable for further analysis. Finally, SEM was employed to test the hypotheses. This study found that customer satisfaction towards e-shopping in Malaysia is to a great extent influenced by ease of use, trust, design of the website, online security and e-service quality. Finally, recommendations and future study direction is provided. Keywords: E-shopping, Customer satisfaction, Trust, Online security, E-service quality, Malaysia

FIN-DM: finantsteenuste andmekaeve protsessi mudel

Andmekaeve hõlmab reeglite kogumit, protsesse ja algoritme, mis võimaldavad ettevõtetel iga päev kogutud andmetest rakendatavaid teadmisi ammutades suurendada tulusid, vähendada kulusid, optimeerida tooteid ja kliendisuhteid ning saavutada teisi eesmärke. Andmekaeves ja -analüütikas on vaja hästi määratletud metoodikat ja protsesse. Saadaval on mitu andmekaeve ja -analüütika standardset protsessimudelit. Kõige märkimisväärsem ja laialdaselt kasutusele võetud standardmudel on CRISP-DM. Tegu on tegevusalast sõltumatu protsessimudeliga, mida kohandatakse sageli sektorite erinõuetega. CRISP-DMi tegevusalast lähtuvaid kohandusi on pakutud mitmes valdkonnas, kaasa arvatud meditsiini-, haridus-, tööstus-, tarkvaraarendus- ja logistikavaldkonnas. Seni pole aga mudelit kohandatud finantsteenuste sektoris, millel on omad valdkonnapõhised erinõuded. Doktoritöös käsitletakse seda lünka finantsteenuste sektoripõhise andmekaeveprotsessi (FIN-DM) kavandamise, arendamise ja hindamise kaudu. Samuti uuritakse, kuidas kasutatakse andmekaeve standardprotsesse eri tegevussektorites ja finantsteenustes. Uurimise käigus tuvastati mitu tavapärase raamistiku kohandamise stsenaariumit. Lisaks ilmnes, et need meetodid ei keskendu piisavalt sellele, kuidas muuta andmekaevemudelid tarkvaratoodeteks, mida saab integreerida organisatsioonide IT-arhitektuuri ja äriprotsessi. Peamised finantsteenuste valdkonnas tuvastatud kohandamisstsenaariumid olid seotud andmekaeve tehnoloogiakesksete (skaleeritavus), ärikesksete (tegutsemisvõime) ja inimkesksete (diskrimineeriva mõju leevendus) aspektidega. Seejärel korraldati tegelikus finantsteenuste organisatsioonis juhtumiuuring, mis paljastas 18 tajutavat puudujääki CRISP- DMi protsessis. Uuringu andmete ja tulemuste abil esitatakse doktoritöös finantsvaldkonnale kohandatud CRISP-DM nimega FIN-DM ehk finantssektori andmekaeve protsess (Financial Industry Process for Data Mining). FIN-DM laiendab CRISP-DMi nii, et see toetab privaatsust säilitavat andmekaevet, ohjab tehisintellekti eetilisi ohte, täidab riskijuhtimisnõudeid ja hõlmab kvaliteedi tagamist kui osa andmekaeve elutsüklisData mining is a set of rules, processes, and algorithms that allow companies to increase revenues, reduce costs, optimize products and customer relationships, and achieve other business goals, by extracting actionable insights from the data they collect on a day-to-day basis. Data mining and analytics projects require well-defined methodology and processes. Several standard process models for conducting data mining and analytics projects are available. Among them, the most notable and widely adopted standard model is CRISP-DM. It is industry-agnostic and often is adapted to meet sector-specific requirements. Industry- specific adaptations of CRISP-DM have been proposed across several domains, including healthcare, education, industrial and software engineering, logistics, etc. However, until now, there is no existing adaptation of CRISP-DM for the financial services industry, which has its own set of domain-specific requirements. This PhD Thesis addresses this gap by designing, developing, and evaluating a sector-specific data mining process for financial services (FIN-DM). The PhD thesis investigates how standard data mining processes are used across various industry sectors and in financial services. The examination identified number of adaptations scenarios of traditional frameworks. It also suggested that these approaches do not pay sufficient attention to turning data mining models into software products integrated into the organizations' IT architectures and business processes. In the financial services domain, the main discovered adaptation scenarios concerned technology-centric aspects (scalability), business-centric aspects (actionability), and human-centric aspects (mitigating discriminatory effects) of data mining. Next, an examination by means of a case study in the actual financial services organization revealed 18 perceived gaps in the CRISP-DM process. Using the data and results from these studies, the PhD thesis outlines an adaptation of CRISP-DM for the financial sector, named the Financial Industry Process for Data Mining (FIN-DM). FIN-DM extends CRISP-DM to support privacy-compliant data mining, to tackle AI ethics risks, to fulfill risk management requirements, and to embed quality assurance as part of the data mining life-cyclehttps://www.ester.ee/record=b547227

Computational Intelligence and Human- Computer Interaction: Modern Methods and Applications

The present book contains all of the articles that were accepted and published in the Special Issue of MDPI’s journal Mathematics titled "Computational Intelligence and Human–Computer Interaction: Modern Methods and Applications". This Special Issue covered a wide range of topics connected to the theory and application of different computational intelligence techniques to the domain of human–computer interaction, such as automatic speech recognition, speech processing and analysis, virtual reality, emotion-aware applications, digital storytelling, natural language processing, smart cars and devices, and online learning. We hope that this book will be interesting and useful for those working in various areas of artificial intelligence, human–computer interaction, and software engineering as well as for those who are interested in how these domains are connected in real-life situations

JURI SAYS:An Automatic Judgement Prediction System for the European Court of Human Rights

In this paper we present the web platform JURI SAYS that automatically predicts decisions of the European Court of Human Rights based on communicated cases, which are published by the court early in the proceedings and are often available many years before the final decision is made. Our system therefore predicts future judgements of the court. The platform is available at jurisays.com and shows the predictions compared to the actual decisions of the court. It is automatically updated every month by including the prediction for the new cases. Additionally, the system highlights the sentences and paragraphs that are most important for the prediction (i.e. violation vs. no violation of human rights)