Pan-European Survey of Practices, Attitudes and Policy Preferences as regards Personal Identity Data Management

This Report presents the results of the largest survey ever conducted in Europe and elsewhere about people's behaviours, attitudes and regulatory preferences concerning data protection, privacy and electronic identity, both on the Internet and otherwise in their daily lives. It finds that personal data disclosure is increasingly prevalent in the European society, largely due to the expansion of the Information Society. In turn, most services provided in the digital economy rest on the assumption that this data and associated electronic identities are collected used and disposed of according to existing legislation. The survey shows very clearly how Digital Europe is shaping up. About two thirds of EU27 citizens use the Internet frequently, more than one third uses Social Networking Sites (SNS) to keep in touch with friends and business partners and almost 4 out of 10 shop online. In both of these contexts, people disclose vast amounts of personal information, and also manage a large and growing number of electronic identities. However, there are equally significant differences among Member States and considerable digital exclusion, mainly due to socio-demographic differences in affluence, education and age. These are some of the insights of the Eurobarometer Survey on Data Protection and Electronic Identity conducted in December 2010. The results were published in June 2011. The report builds on the top line results presented in the EB-359 report and analyses in depth the information collected so as to draw conclusions in direct relation to four key Digital Agenda areas: e-Commerce, Social Networking Sites, Authentication and Identification and Medical Information as Personal Data.JRC.J.3-Information Societ

A Model for the Evaluation of Society’s Progress Towards Cashlessness: A Comprehensive Analysis of the World and Norway

Master's thesis in Business administration (BE501)The purpose of this thesis is to determine Norway as well as other countries in terms of the progress in cashless societies. When it comes to payment services, there are constantly new and better innovations that suppliers are attempting to find solutions for and that are easily available to consumers. The main aim of this thesis is to determine which phases a society is in by using a model for cashless society phases. As there are no fitting models for analyzing such cashless societies, we introduce a new model of cashnessless, and use it as the base of the analysis. Some countries with advanced technology and rising markets are discussed to see what kind of payment methods the country provides to its citizens. The benefits and drawbacks of establishing a cashless society are also presented to determine which groups will be most affected, as well as determining the importance of physical money to the public

IRISS (Increasing Resilience in Surveillance Societies) FP7 European Research Project, Deliverable 4.2: Doing privacy in everyday encounters with surveillance.

The main idea of IRISS WP 4 was to analyse surveillance as an element of everyday life of citizens. The starting point was a broad understanding of surveillance, reaching beyond the narrowly defined and targeted (nonetheless encompassing) surveillance practices of state authorities, justified with the need to combat and prevent crime and terrorism. We were interested in the mundane effects of surveillance practices emerging in the sectors of electronic commerce, telecommunication, social media and other areas. The basic assumption of WP 4 was that being a citizen in modern surveillance societies amounts to being transformed into a techno-social hybrid, i.e. a human being inexorably linked with data producing technologies, becoming a data-leaking container. While this “ontological shift” is not necessarily reflected in citizens’ understanding of who they are, it nonetheless affects their daily lives in many different ways. Citizens may entertain ideas of privacy, autonomy and selfhood rooted in pre-electronic times while at the same time acting under a regime of “mundane governance”. We started to enquire about the use of modern technologies and in the course of the interviews focussed on issues of surveillance in a more explicit manner. Over 200 qualitative interviews were conducted in a way that produced narratives (stories) of individual experiences with different kinds of technologies and/or surveillance practices. These stories then were analysed against the background of theoretical hypotheses of what it means in objective terms to live in a surveillance society. We assume that privacy no longer is the default state of mundane living, but has to be actively created. We captured this with the term privacy labour. Furthermore we construed a number of dilemmas or trade-off situations to guide our analysis. These dilemmas address the issue of privacy as a state or “good” which is traded in for convenience (in electronic commerce), security (in law enforcement surveillance contexts), sociality (when using social media), mutual trust (in social relations at the workplace as well as in the relationship between citizens and the state), and engagement (in horizontal, neighbourhood watch-type surveillance relations). For each of these dilemmas we identified a number of stories demonstrating how our respondents as “heroes” in the narrative solved the problems they encountered, strived for the goals they were pursuing or simply handled a dilemmatic situation. This created a comprehensive and multi-dimensional account of the effects of surveillance in everyday life. Each of the main chapters does focus on one of these different dilemmas

E-Voting in an ubicomp world: trust, privacy, and social implications

The advances made in technology have unchained the user from the desktop into interactions where access is anywhere, anytime. In addition, the introduction of ubiquitous computing (ubicomp) will see further changes in how we interact with technology and also socially. Ubicomp evokes a near future in which humans will be surrounded by “always-on,” unobtrusive, interconnected intelligent objects where information is exchanged seamlessly. This seamless exchange of information has vast social implications, in particular the protection and management of personal information. This research project investigates the concepts of trust and privacy issues specifically related to the exchange of e-voting information when using a ubicomp type system

European citizens’ beliefs and attitudes towards smart surveillance and privacy

This document presents the results of a qualitative study undertaken as part of the SMART project - “Scalable Measures for Automated Recognition Technologies” (SMART; G.A. 261727) - in the following 14 partner countries: Austria, Bulgaria, Czech Republic, France, Germany, Italy, Malta, Norway, Romania, Slovakia, Slovenia, Spain, the Netherlands and the United Kingdom. The analysis and results are based on 42 focus group discussions comprising of 353 participants, which were held in order to examine the beliefs and attitudes of citizens towards smart surveillance and privacy.SMART Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-financed by the European Union within the Seventh Framework Programme (2007-2013).peer-reviewe

Envisioning technology through discourse: a case study of biometrics in the National Identity Scheme in the United Kingdom

Around the globe, governments are pursuing policies that depend on information technology (IT). The United Kingdom’s National Identity Scheme was a government proposal for a national identity system, based on biometrics. These proposals for biometrics provide us with an opportunity to explore the diverse and shifting discourses that accompany the attempted diffusion of a controversial IT innovation. This thesis offers a longitudinal case study of these visionary discourses. I begin with a critical review of the literature on biometrics, drawing attention to the lack of in-depth studies that explore the discursive and organizational dynamics accompanying their implementation on a national scale. I then devise a theoretical framework to study these speculative and future-directed discourses based on concepts and ideas from organizing visions theory, the sociology of expectations, and critical approaches to studying the public’s understanding of technology. A methodological discussion ensues in which I explain my research approach and methods for data collection and analysis, including techniques for critical discourse analysis. After briefly introducing the case study, I proceed to the two-part analysis. First is an analysis of government actors’ discourses on biometrics, revolving around formal policy communications; second is an analysis of media discourses and parliamentary debates around certain critical moments for biometrics in the Scheme. The analysis reveals how the uncertain concept of biometrics provided a strategic rhetorical device whereby government spokespeople were able to offer a flexible yet incomplete vision for the technology. I contend that, despite being distinctive and offering some practical value to the proposals for national identity cards, the government’s discourses on biometrics remained insufficiently intelligible, uninformative, and implausible. The concluding discussion explains the unraveling visions for biometrics in the case, offers a theoretical contribution based on the case analysis, and provides insights about discourses on the ‘publics’ of new technology such as biometrics

Transparent government, not transparent citizens: a report on privacy and transparency for the Cabinet Office

1. Privacy is extremely important to transparency. The political legitimacy of a transparency programme will depend crucially on its ability to retain public confidence. Privacy protection should therefore be embedded in any transparency programme, rather than bolted on as an afterthought. 2. Privacy and transparency are compatible, as long as the former is carefully protected and considered at every stage. 3. Under the current transparency regime, in which public data is specifically understood not to include personal data, most data releases will not raise privacy concerns. However, some will, especially as we move toward a more demand-driven scheme. 4. Discussion about deanonymisation has been driven largely by legal considerations, with a consequent neglect of the input of the technical community. 5. There are no complete legal or technical fixes to the deanonymisation problem. We should continue to anonymise sensitive data, being initially cautious about releasing such data under the Open Government Licence while we continue to take steps to manage and research the risks of deanonymisation. Further investigation to determine the level of risk would be very welcome. 6. There should be a focus on procedures to output an auditable debate trail. Transparency about transparency – metatransparency – is essential for preserving trust and confidence. Fourteen recommendations are made to address these conclusions