Somatic ABC's: A Theoretical Framework for Designing, Developing and Evaluating the Building Blocks of Touch-Based Information Delivery

abstract: Situations of sensory overload are steadily becoming more frequent as the ubiquity of technology approaches reality--particularly with the advent of socio-communicative smartphone applications, and pervasive, high speed wireless networks. Although the ease of accessing information has improved our communication effectiveness and efficiency, our visual and auditory modalities--those modalities that today's computerized devices and displays largely engage--have become overloaded, creating possibilities for distractions, delays and high cognitive load; which in turn can lead to a loss of situational awareness, increasing chances for life threatening situations such as texting while driving. Surprisingly, alternative modalities for information delivery have seen little exploration. Touch, in particular, is a promising candidate given that it is our largest sensory organ with impressive spatial and temporal acuity. Although some approaches have been proposed for touch-based information delivery, they are not without limitations including high learning curves, limited applicability and/or limited expression. This is largely due to the lack of a versatile, comprehensive design theory--specifically, a theory that addresses the design of touch-based building blocks for expandable, efficient, rich and robust touch languages that are easy to learn and use. Moreover, beyond design, there is a lack of implementation and evaluation theories for such languages. To overcome these limitations, a unified, theoretical framework, inspired by natural, spoken language, is proposed called Somatic ABC's for Articulating (designing), Building (developing) and Confirming (evaluating) touch-based languages. To evaluate the usefulness of Somatic ABC's, its design, implementation and evaluation theories were applied to create communication languages for two very unique application areas: audio described movies and motor learning. These applications were chosen as they presented opportunities for complementing communication by offloading information, typically conveyed visually and/or aurally, to the skin. For both studies, it was found that Somatic ABC's aided the design, development and evaluation of rich somatic languages with distinct and natural communication units.Dissertation/ThesisPh.D. Computer Science 201

The Benefits of Haptic Feedback in Mobile Phone Camera

Communication is basically the act of transferring information from one place to another. Feedback is a system where the reaction or response of the receiver arrives at the sender after he/she has interpreted the message. Feedback is inevitably essential to make two way communications effective. In fact, without feedback communication remains incomplete. At times, feedback could be verbal such as written and oral. Then in some cases, it could be nonverbal. Feedback is mainly a response from your audiences; it allows you to evaluate the effectiveness of your message. In fact research shows that the majority of the messages that have been sent are nonverbal and the ability to understand and use nonverbal communication is powerful tools that will help people connect with each other. As well as communication where nonverbal shows much more impressive, a sense of touch as known as haptics plays an important role in our new phase of technology. It is the science of applying touch sensation and control to interaction with computer applications by using special input/output devices. It gives users a slight jolt of energy at the point of touch, providing instant sensory feedback, while reducing the audio, visual or audio-visual demand. Haptic technology is an evolutionary step into interacting with objects as an extension of our mind and allows for more socially appropriate and subtle interaction. In this thesis, the benefits of haptic feedback in a mobile phone camera are explored and compared to the existing feedback mechanisms. Discovering expectations from users and gathering ideas in order to improve user experience in haptic feedback of a mobile phone camera will be the main focus as well as to understand “What make end users to use or not to use mobile phone camera?” and “What qualities of haptics could be used in the design of the user interface for mobile phone camera?”. Depending on the settings and the quality of the mobile phones, the feedback from the camera can affect the user experience in many ways. I believe that to improve the existing feedback by applying haptic output such as a vibration or a vibrotactile signal may also considerably improve the user experience. Because haptic feedback is a new technology and proved to be efficient, to apply it to the mobile phone camera feedback should provide better support for users when compared to the existing feedback signals, which are audio and visual only. One of the main objectives was to analyze the users’ needs and expectations regarding the mobile phone camera haptic feedback and applications in various types of difficult situations and challenges users have encountered. Therefore, a user study was done at the beginning of the thesis work. Its aim was to get general results, which can be applied to haptic interaction on the mobile phone camera in order to improve existing applications and help easing users in their photo taking activities with their mobile phone camera. In addition, the results are considered to provide input for further studies as well as to offer concrete input to the development of a prototype

USER INTERFACES FOR MOBILE DEVICES: TECHNIQUES AND CASE STUDIES

The interactive capabilities of portable devices that are nowadays increasingly available, enable mobile computing in diverse contexts. However, in order to fully exploit the potentialities of such technologies and to let end users benefit from them, effective and usable techniques are still needed. In general, differences in capabilities, such as computational power and interaction resources, lead to an heterogeneity that is sometimes positively referred to as device diversity but also, negatively, as device fragmentation. When designing applications for mobile devices, besides general rules and principles of usability, developers cope with further constraints. Restricted capabilities, due to display size, input modality and computational power, imply important design and implementation choices in order to guarantee usability. In addition, when the application is likely to be used by subjects affected by some impairment, the system has also to comply with accessibility requirements. The aim of this dissertation is to propose and discuss examples of such techniques, aimed to support user interfaces on mobile devices, by tackling design, development and evaluation of specific solutions for portable terminals as well as for enabling interoperability across diverse devices (including desktops, handhelds, smartphones). Usefulness and usability aspects are taken into great consideration by the main research questions that drove the activities of the study. With respect the such questions, the three central chapters of the dissertation are respectively aimed at evaluating: hardware/software solutions for edutainment and accessibility in mobile museum guides, visualization strategies for mobile users visiting smart environments, and techniques for user interface migration across diverse devices in multi-user contexts. Motivations, design, implementation and evaluation about a number of solutions aimed to support several dimensions of user interfaces for mobile devices are widely discussed throughout the dissertation, and some findings are drawn. Each one of the prototypes described in the following chapters has been entirely developed within the research activities of the laboratory where the author performed his PhD. Most activities were related to tasks of international research projects and the organization of this dissertation reflects their evolution chronology

‘Subtle’ Technology: Design for Facilitating Face-to-Face Interaction for Socially Anxious People

PhD thesisShy people have a desire for social interaction but fear being scrutinised and rejected. This conflict results in attention deficits during face-to-face situations. It can cause the social atmosphere to become ‘frozen’ and shy persons to appear reticent. Many of them avoid such challenges, taking up the ‘electronic extroversion’ route and experiencing real-world social isolation. This research is aimed at improving the social skills and experience of shy people. It establishes conceptual frameworks and guidelines for designing computer-mediated tools to amplify shy users’ social cognition while extending conversational resources. Drawing on the theories of Social Objects, ‘natural’ HCI and unobtrusive Ubiquitous Computing, it proposes the Icebreaker Cognitive-Behavioural Model for applying user psychology to the systems’ features and functioning behaviour. Two initial design approaches were developed in forms of Wearable Computer and evaluated in a separate user-centred study. One emphasised the users’ privacy concerns in the form of a direct but covert display of the Vibrosign Armband. Another focused on low-attention demand and low-key interaction preferences – rendered through a peripheral but overt visual display of the Icebreaker T-shirt, triggered by the users’ handshake and disguised in the system’s subtle operation. Quantitative feedback by vibrotactile experts indicated the armband effective in signalling various types of abstract information. However, it added to the mental load and needed a disproportionate of training time. In contrast, qualitative-based feedback from shy users revealed unexpected benefits of the information display made public on the shirt front. It encouraged immediate and fluid interaction by providing a mutual ‘ticket to talk’ and an interpretative gap in the users’ relationship, although the rapid prototype compromised the technology’s subtle characteristics and impeded the users’ social experience. An iterative design extended the Icebreaker approach through a systematic refinement and resulted in the Subtle Design Principle implemented in the Icebreaker Jacket. Its subtle interaction and display modalities were compared to those of a focal-demand social aid, using a mixed-method evaluation. Inferential analysis results indicated the subtle technology more engaging with users’ social aspirations and facilitating a higher degree of unobtrusive experience. Through the Icebreaker model and Subtle Design Principle, together with the exploratory research framework and study outcome, this thesis demonstrates the advantages of using subtle technology to help shy users cope with the challenges of face-to-face interaction and improve their social experience.RCUK under the Digital Economy Doctoral Training scheme, through MAT programme, EPSRC Doctoral Training Centre EP/G03723X/1

Proceedings of the 1st joint workshop on Smart Connected and Wearable Things 2016

These are the Proceedings of the 1st joint workshop on Smart Connected and Wearable Things (SCWT'2016, Co-located with IUI 2016). The SCWT workshop integrates the SmartObjects and IoWT workshops. It focusses on the advanced interactions with smart objects in the context of the Internet-of-Things (IoT), and on the increasing popularity of wearables as advanced means to facilitate such interactions

Optimizing The Design Of Multimodal User Interfaces

Due to a current lack of principle-driven multimodal user interface design guidelines, designers may encounter difficulties when choosing the most appropriate display modality for given users or specific tasks (e.g., verbal versus spatial tasks). The development of multimodal display guidelines from both a user and task domain perspective is thus critical to the achievement of successful human-system interaction. Specifically, there is a need to determine how to design task information presentation (e.g., via which modalities) to capitalize on an individual operator\u27s information processing capabilities and the inherent efficiencies associated with redundant sensory information, thereby alleviating information overload. The present effort addresses this issue by proposing a theoretical framework (Architecture for Multi-Modal Optimization, AMMO) from which multimodal display design guidelines and adaptive automation strategies may be derived. The foundation of the proposed framework is based on extending, at a functional working memory (WM) level, existing information processing theories and models with the latest findings in cognitive psychology, neuroscience, and other allied sciences. The utility of AMMO lies in its ability to provide designers with strategies for directing system design, as well as dynamic adaptation strategies (i.e., multimodal mitigation strategies) in support of real-time operations. In an effort to validate specific components of AMMO, a subset of AMMO-derived multimodal design guidelines was evaluated with a simulated weapons control system multitasking environment. The results of this study demonstrated significant performance improvements in user response time and accuracy when multimodal display cues were used (i.e., auditory and tactile, individually and in combination) to augment the visual display of information, thereby distributing human information processing resources across multiple sensory and WM resources. These results provide initial empirical support for validation of the overall AMMO model and a sub-set of the principle-driven multimodal design guidelines derived from it. The empirically-validated multimodal design guidelines may be applicable to a wide range of information-intensive computer-based multitasking environments

Connecting Couples in Long-Distance Relationships : Towards Unconventional Computer-Mediated Emotional Communication Systems

The number of couples who find themselves in a long-distance relationship (LDR) is increasing for a wide range of reasons, such as overseas employment, academic pursuits, military duty, and similar circumstances. With the myriad of communication channels enabled by the low cost and ubiquity of computer-mediated communication technologies, couples in LDRs are able to stay in touch with each other around the globe. However, recent studies have revealed that the mainstream communication tools are inadequate to support the full spectrum of communication needed in intimate relationships. Emotional communication is one of the fundamental needs in close relationships, as it forms an important part of intimacy. This dissertation argues that there is a gap between what is known about LDR couples’ needs in research and what has been implemented for them in practice. The aim of this work is to bridge this gap by mediating emotional communication through unconventional user interfaces that use interaction solutions outside of the scope of their conventional use, with a particular focus on couples who sustain a committed LDR. Here, taking research through design as a core approach, a variety of qualitative methods were employed to seek answers to the research questions. This dissertation includes eight case studies, each of which is dedicated to answering its corresponding research question(s). Study I presents a systematic literature review which explored the current state of the art and identified the design opportunities. Study II introduces a series of co-design activities with five couples in LDRs to reveal the needs and challenges of users in an LDR. Studies III and IV propose two functional prototypes for unconventional communication systems to connect couples in LDRs. Study V showcases 12 design concepts of wearables created by the participants to support their own LDR. Study VI describes how four low-resolution prototypes created for mediating LDRs by the participants in the workshop would be used in real-world contexts. Studies VII and VIII each present a novel design tool to be used as a scaffold when designing communication systems for supporting LDRs: specifically, a conceptual design framework and a card-based design toolkit. This dissertation contributes new knowledge to the field of human-computer interaction through design interventions. It showcases a spectrum of practices which can be seen as a first step towards mediating emotional communication for couples in LDRs using unconventional communication systems. The findings comprise theoretical and empirical insights—derived from the eight case studies in which the author identified design opportunities and design considerations—relating to how couples in LDRs can be better supported by unconventional computer-mediated emotional communication systems