Organizational information systems competences in small and medium-sized enterprises

We used resource-based theory and evidence from empirical studies to evolve a framework of IS competences in small and medium-sized enterprises (SMEs). The framework significantly improved our understanding of internal IS expertise in SMEs. We used relevant IS competence and SME literature, as well as empirical data from SME case studies. Our set of twenty two IS competences were organized around six macro competences. Each competence refers to a specific ability at the organizational rather than the individual level and they cover a broad range of activities, such as those associated with recognising business opportunities, IS planning, accessing IS knowledge, defining requirements, software and hardware sourcing, applications development, and managing relationships with IS suppliers. The framework was tested against prior literature, including studies of IS adoption, IS success, and entrepreneurial competence. Each competence was fully explained and discussed using evidence from the case studies. The framework creates a comprehensive set of IS competences that can be used in both SME practice and research.info:eu-repo/semantics/publishedVersio

SMEs and virtual R&D teams: a motive channel for relationship between SMEs

In today?s dynamic marketplace, manufacturing companies are under strong pressure to introduce new products for long-term survival with their competitors. Nevertheless, every company cannot cope up progressively or immediately with the market requirements due to knowledge dynamics being experienced in the competitive milieu. Increased competition and reduced product life cycles put force upon companies to develop new products faster. In response to these pressing needs, there should be some new approach compatible in flexible circumstances. This paper presents a solution based on the popular Stage-Gate system, which is closely linked with virtual team approach. Virtual teams can provide a platform to advance the knowledge-base in a company and thus to reduce time-to-market. This article introduces conceptual product development architecture under a virtual team umbrella. The paper describes all the major aspects of new product development (NPD), NPD process and its relationship with virtual teams, Stage-Gate system finally presents a modified Stage-Gate system to cope up with the changing needs. It also provides the guidelines for the successful implementation of virtual teams in new product development

Virtual R&D teams and SMEs growth: A comparative study between Iranian and Malaysian SMEs

This paper explores potential advantages of using virtual teams for small and medium-sized enterprises (SMEs) with a comprehensive review on various aspects of virtual teams. Based on the standing of the pertinent literature, attempt has been made to study the aspects by online survey method in Iran and Malaysia. In both countries, SMEs play an important role in their economies, employments, and capacity building. Virtual R&D team can be one of the means to increase SMEs efficiency and competitiveness in their local as well as global markets. In this context, surveys have been conducted to evaluate the effects of virtuality to the growth of SMEs. The study addresses some differences between two countries in engaging virtual research and development (R&D) teams in their SMEs. It is observed that there is a significant difference between the SMEs turnover that employed virtual team and that did not employ the virtual team. The way for further studies and recommend improvements are proposed.Virtual R&D team, small and medium enterprises, survey, developing countries.

A relação entre capital humano, inovação e internacionalização das micro e pequenas empresas: o caso da fileira agroalimentar do Vale do Tejo

This paper aims to contribute empirically to a better understanding of the relationship between human capital formation in micro and small enterprises and the respective behaviors in innovation and internationalization. Based on a brief review of literature on human capital and regional innovation systems, as well as in results obtained in a survey, the paper reveals that the reduced stock of human capital in this corporate segment can inhibit their potential for innovation; but this does not impede access external markets. There is evidence that these firms make use of stable partnerships with intermediary economic agents and promoting organizations, demonstrating how effective are non-market assets (of territorial nature, specially) to the agri-food supply chain competitiveness of Tagus Valley, in the framework of Common Agricultural Policy.Este artigo visa contribuir empiricamente para uma melhor compreensão da relação entre a formação de capital humano nas micro e pequenas empresas e os respetivos comportamentos em inovação e internacionalização. Baseado numa revisão de literatura sucinta acerca do capital humano e dos sistemas territoriais de inovação, bem como em resultados obtidos num estudo por inquérito, o artigo revela que o reduzido ‘stock’ de capital humano neste segmento de empresas pode inibir o seu potencial de inovação; contudo, tal não impede que alcancem mercados externos. Existe evidência de que estas empresas fazem uso de parcerias estáveis com agentes económicos intermediários e organizações promotoras, demonstrando quão eficazes se revelam os ativos não mercantis (de natureza territorial, especialmente) para a competitividade da fileira agroalimentar do Vale do Tejo, no quadro da Política Agrícola Comum.info:eu-repo/semantics/publishedVersio

Virtual R&D Teams: A potential growth of education-industry collaboration

Introduction: With the advent of the global economy and high-speed Internet, online collaboration is fast becoming the norm in education and industry 1. Information technology (IT) creates many new inter-relationships among businesses, expands the scope of industries in which a company must compete to achieve the competitive advantage. Information systems and technology allow companies to coordinate their activities in distant geographic locations 2. IT is providing the infrastructure necessary to support the development of new collaboration forms among industry and education. Virtual research and development (R&D) teams represent one such relational form, one that could revolutionize the workplace and provide organizations with unprecedented levels of flexibility and responsiveness 3-4

Customer Enquiry Management in a Global Competitive Context: A Comparative Multi-Case Study Analysis

Business-to-Business (B2B) relationships, such as between a manufacturer and a customer, are increasingly important during the Customer Enquiry Management (CEM) process, particularly so for non-Make-To-Stock (non-MTS) companies operating in industrial markets. Few empirical studies have explored the CEM practices adopted by firms in practice. A study of the Italian capital goods sector by Zorzini et al. (2007) is a recent exception. Moreover, most studies have approached CEM from a cross-department integrated perspective but in the digital economy, and with globalization, outsourcing and extended supply chains, CEM needs to be approached from a broader supply chain-oriented perspective, incorporating B2B exchanges. This paper builds on the study by Zorzini et al. (2007) by conducting multi-case study research with seven UK-based companies in the capital goods sector, including three sales and support companies with offshore manufacturing. By adopting a cross-national research perspective, it assesses whether the proposed theory applies to other capital goods firms outside Italy. By also adopting a supply chain perspective of CEM it investigates current industry practice in B2B markets and explores whether cross-functional coordination and formalization issues can be extended into a global context. Evidence from the UK generally supports prior theory, confirming links between high levels of coordination, formalization of the CEM process and improved performance. Some refinements are proposed, for example, in order to make the theory suitable for a global context. The characteristics of a supply chain are important factors that affect CEM. This research has managerial implications for improving the CEM process in non-Make-To-Stock (non-MTS) capital goods companies from both an intra and an inter-organisational (B2B) perspective. Coordination with partners along the supply chain is needed at the enquiry stage and constraints linked to global customers should be considered when structuring the

The Adoption of ICT in Small And Medium-sized Family Business. The Role of Younger Generation

The aim of this paper is to understand if the involvement of younger generation in small and medium-sized family firms can encourage a process of technological innovation, realized through the introduction and use of Information and Communication Technology. Younger entrepreneurs, that we call digital successors, compared to their predecessors, has a higher level of education and, living in an era dominated by electronics and digital information, should be able to exploit the new technologies in business organization and management. The new generation has skills, energy and innovative spirit necessary to start the process of technological innovation. From the methodological point of view, this work is based on a qualitative research involving two case studies. In both the family firms analyzed the involvement of the younger generation promoted the adoption of ICTs. This study is proposed as an initial moment of reflection to better identify some hypothesis to be tested with further investigations and a quantitative analysis.ICT, digital entrepreneur, family business, small and medium enterprises, technological innovation, generational change

Improvement of cooperation among SMEs and other stakeholders as means of fostering innovation

In the article the authors present the factors that foster cooperation among SMEs and other market actors. Also, an attempt was made to present how these market actors work together. In addition, analysis of the impact of cooperation on innovation in business has been doneinnovation, SME, cooperation

The Matter of Entrepreneurial Learning: A Literature Review

This paper is a comprehensive review of the entrepreneurial learning literature and its engagement with the material aspects of entrepreneurship, as part of the “material turn” in the social sciences. Drawing on actor-network theory, we construct a classificatory scheme and an evaluative matrix to find that this field is dominated by an anthropocentric bias and cognitivist approaches which largely ignore issues of materiality in entrepreneurship. However we also identify some heterogeneous network-based conceptualisations of entrepreneurial learning which could provide the foundations for more materially aware approaches. We conclude by calling for a material turn in entrepreneurial learning and outline some possible avenues for it

Envisages of New Product Developments in Small and Medium Enterprises through Virtual Team

New product development (NPD) in small and medium-sized enterprises (SMEs) virtual team has not been systematically investigated in developing countries. Literatures have shown no significant differences between traditional NPD and virtual NPD in general. New product development especially for SMEs virtual team are somewhat lacking in the literature and constitute a research gap. This paper aims to bridge this gap. This study first reviews the NPD and its relationship with virtuality and then identifies the critical factors in definition of NPD in SMEs virtual team. The statistical method was utilized to perform the required analysis of the data from survey. The results are achieved through factor analysis at the perspective of NPD in some of Malaysian and Iranian manufacturing firms. The 20 new product development factors were grouped into five higher level constructs. It gives valuable insight and guidelines which hopefully will help managers of firms in developing countries to consider the main factors in NPD.Survey Finding, New Product Development, Factor Analysis, Virtual Team