Knowledge formalization in experience feedback processes : an ontology-based approach

Because of the current trend of integration and interoperability of industrial systems, their size and complexity continue to grow making it more difficult to analyze, to understand and to solve the problems that happen in their organizations. Continuous improvement methodologies are powerful tools in order to understand and to solve problems, to control the effects of changes and finally to capitalize knowledge about changes and improvements. These tools involve suitably represent knowledge relating to the concerned system. Consequently, knowledge management (KM) is an increasingly important source of competitive advantage for organizations. Particularly, the capitalization and sharing of knowledge resulting from experience feedback are elements which play an essential role in the continuous improvement of industrial activities. In this paper, the contribution deals with semantic interoperability and relates to the structuring and the formalization of an experience feedback (EF) process aiming at transforming information or understanding gained by experience into explicit knowledge. The reuse of such knowledge has proved to have significant impact on achieving themissions of companies. However, the means of describing the knowledge objects of an experience generally remain informal. Based on an experience feedback process model and conceptual graphs, this paper takes domain ontology as a framework for the clarification of explicit knowledge and know-how, the aim of which is to get lessons learned descriptions that are significant, correct and applicable

Visualizing Social Documents as Traces of Collaborative Activity in Enterprise Collaboration Platforms

Enterprise collaboration platforms are large-scale information infrastructures that provide a wide range of tools and functionality to support collaborative work in organizations. These collaborative activities leave digital traces in the form of social documents, which can be analyzed to understand how employees work together to coordinate their joint work. In this paper, we present the findings of a research project to visualize the structure of social documents to prepare them for analysis as traces of collaborative activity. Using the representation of social documents defined in the Social Document Ontology (SocDOnt), we draw on concepts from graph theory to develop a method for the graphical visualization of social documents. Applying this method to analyze the social documents in an operational enterprise collaboration platform, we identify and display different types of social document and define their characteristic structure. Our findings provide the necessary foundation for conducting computational ethnographies of collaborative work

Natural Language Interfaces to Data

Recent advances in NLU and NLP have resulted in renewed interest in natural language interfaces to data, which provide an easy mechanism for non-technical users to access and query the data. While early systems evolved from keyword search and focused on simple factual queries, the complexity of both the input sentences as well as the generated SQL queries has evolved over time. More recently, there has also been a lot of focus on using conversational interfaces for data analytics, empowering a line of non-technical users with quick insights into the data. There are three main challenges in natural language querying (NLQ): (1) identifying the entities involved in the user utterance, (2) connecting the different entities in a meaningful way over the underlying data source to interpret user intents, and (3) generating a structured query in the form of SQL or SPARQL. There are two main approaches for interpreting a user's NLQ. Rule-based systems make use of semantic indices, ontologies, and KGs to identify the entities in the query, understand the intended relationships between those entities, and utilize grammars to generate the target queries. With the advances in deep learning (DL)-based language models, there have been many text-to-SQL approaches that try to interpret the query holistically using DL models. Hybrid approaches that utilize both rule-based techniques as well as DL models are also emerging by combining the strengths of both approaches. Conversational interfaces are the next natural step to one-shot NLQ by exploiting query context between multiple turns of conversation for disambiguation. In this article, we review the background technologies that are used in natural language interfaces, and survey the different approaches to NLQ. We also describe conversational interfaces for data analytics and discuss several benchmarks used for NLQ research and evaluation.Comment: The full version of this manuscript, as published by Foundations and Trends in Databases, is available at http://dx.doi.org/10.1561/190000007

The P3 platform: an approach and software system for developing diagrammatic model-based methods in design research

Many issues in design and design management have been explored by building models which capture the relationships between different aspects of the problem at hand. These models require computer support to construct and analyse. However, appropriate modelling tools can be time-consuming to develop in a research environment. Reflecting upon five design research projects, this paper proposes that such projects can be facilitated by recognising the iterative and tightly-coupled nature of research and tool development, and by attempting to minimise the effort of solution prototyping within this process. Our approach is enabled by a software platform which can be rapidly configured to implement many conceivable modelling approaches. This configurability is complemented by an emerging library of modelling and analysis approaches tailored to explore design process systems. The platform-based approach enables any mix of modelling concepts to be easily created. We propose it could thus help researchers to explore a wide range of questions without being constrained to existing conventions for modelling – or for model integration

Detecting Cohesive and 2-mode Communities in Directed and Undirected Networks

Networks are a general language for representing relational information among objects. An effective way to model, reason about, and summarize networks, is to discover sets of nodes with common connectivity patterns. Such sets are commonly referred to as network communities. Research on network community detection has predominantly focused on identifying communities of densely connected nodes in undirected networks. In this paper we develop a novel overlapping community detection method that scales to networks of millions of nodes and edges and advances research along two dimensions: the connectivity structure of communities, and the use of edge directedness for community detection. First, we extend traditional definitions of network communities by building on the observation that nodes can be densely interlinked in two different ways: In cohesive communities nodes link to each other, while in 2-mode communities nodes link in a bipartite fashion, where links predominate between the two partitions rather than inside them. Our method successfully detects both 2-mode as well as cohesive communities, that may also overlap or be hierarchically nested. Second, while most existing community detection methods treat directed edges as though they were undirected, our method accounts for edge directions and is able to identify novel and meaningful community structures in both directed and undirected networks, using data from social, biological, and ecological domains.Comment: Published in the proceedings of WSDM '1

Large Scale Data Analytics with Language Integrated Query

Databases can easily reach petabytes (1,048,576 gigabytes) in scale. A system to enable users to efficiently retrieve or query data from multiple databases simultaneously is needed. This research introduces a new, cloud-based query framework, designed and built using Language Integrated Query, to query existing data sources without the need to integrate or restructure existing databases. Protein data obtained through the query framework proves its feasibility and cost effectiveness

From Text to Knowledge with Graphs: modelling, querying and exploiting textual content

This paper highlights the challenges, current trends, and open issues related to the representation, querying and analytics of content extracted from texts. The internet contains vast text-based information on various subjects, including commercial documents, medical records, scientific experiments, engineering tests, and events that impact urban and natural environments. Extracting knowledge from this text involves understanding the nuances of natural language and accurately representing the content without losing information. This allows knowledge to be accessed, inferred, or discovered. To achieve this, combining results from various fields, such as linguistics, natural language processing, knowledge representation, data storage, querying, and analytics, is necessary. The vision in this paper is that graphs can be a well-suited text content representation once annotated and the right querying and analytics techniques are applied. This paper discusses this hypothesis from the perspective of linguistics, natural language processing, graph models and databases and artificial intelligence provided by the panellists of the DOING session in the MADICS Symposium 2022