Evolving multi-tenant SaaS cloud applications using model-driven engineering

Cloud computing promotes multi-tenancy for efficient resource utilization by sharing hardware and software infrastructure among multiple clients. Multi-tenant applications running on a cloud infrastructure are provided to clients as Software-as-a-Service (SaaS) over the network. Despite its benefits, multi-tenancy introduces additional challenges, such as p artitioning, extensibility, and customizability during the application development. Over time, after the application deployment, new requirements of clients and changes in business environment result application evolution. As the application evolves, its complexity also increases. In multi-tenancy, evolution demanded by individual clients should not affect availability , security , and performance of the application for other clients. Thus, the multi- tenancy concerns add more complexity by causing variability in design decisions. Managing this complexity requires adequate approaches and tools. In this paper, we propose modeling techniques from software product lines (SPL) and model-driven engineering (MDE) to manage variability and support evolution of multi-tenant applications and their requirements. Specifically, SPL was ap p lied to define technological and concep tual variabilities during the application design, where MDE was suggested to manage these variabilities. We also present a process of how MDE can address evolution of multi-tenant applications using variability models

Using Microservices to Customize Multi-Tenant SaaS: From Intrusive to Non-Intrusive

Customization is a widely adopted practice on enterprise software applications such as Enterprise resource planning (ERP) or Customer relation management (CRM). Software vendors deploy their enterprise software product on the premises of a customer, which is then often customized for different specific needs of the customer. When enterprise applications are moving to the cloud as mutli-tenant Software-as-a-Service (SaaS), the traditional way of on-premises customization faces new challenges because a customer no longer has an exclusive control to the application. To empower businesses with specific requirements on top of the shared standard SaaS, vendors need a novel approach to support the customization on the multi-tenant SaaS. In this paper, we summarize our two approaches for customizing multi-tenant SaaS using microservices: intrusive and non-intrusive. The paper clarifies the key concepts related to the problem of multi-tenant customization, and describes a design with a reference architecture and high-level principles. We also discuss the key technical challenges and the feasible solutions to implement this architecture. Our microservice-based customization solution is promising to meet the general customization requirements, and achieves a balance between isolation, assimilation and economy of scale

Orthogonal variability modeling to support multi-cloud application configuration

Cloud service providers benefit from a vast majority of customers due to variability and making profit from commonalities between the cloud services that they provide. Recently, application configuration dimensions has been increased dramatically due to multi-tenant, multi-device and multi-cloud paradigm. This challenges the configuration and customization of cloud-based software that are typically offered as a service due to the intrinsic variability. In this paper, we present a model-driven approach based on variability models originating from the software product line community to handle such multi-dimensional variability in the cloud. We exploit orthogonal variability models to systematically manage and create tenant-specific configuration and customizations. We also demonstrate how such variability models can be utilized to take into account the already deployed application parts to enable harmonized deployments for new tenants in a multi-cloud setting. The approach considers application functional and non-functional requirements to provide a set of valid multi-cloud configurations. We illustrate our approach through a case study