MULTI-MODAL TASK INSTRUCTIONS TO ROBOTS BY NAIVE USERS

This thesis presents a theoretical framework for the design of user-programmable robots. The objective of the work is to investigate multi-modal unconstrained natural instructions given to robots in order to design a learning robot. A corpus-centred approach is used to design an agent that can reason, learn and interact with a human in a natural unconstrained way. The corpus-centred design approach is formalised and developed in detail. It requires the developer to record a human during interaction and analyse the recordings to find instruction primitives. These are then implemented into a robot. The focus of this work has been on how to combine speech and gesture using rules extracted from the analysis of a corpus. A multi-modal integration algorithm is presented, that can use timing and semantics to group, match and unify gesture and language. The algorithm always achieves correct pairings on a corpus and initiates questions to the user in ambiguous cases or missing information. The domain of card games has been investigated, because of its variety of games which are rich in rules and contain sequences. A further focus of the work is on the translation of rule-based instructions. Most multi-modal interfaces to date have only considered sequential instructions. The combination of frame-based reasoning, a knowledge base organised as an ontology and a problem solver engine is used to store these rules. The understanding of rule instructions, which contain conditional and imaginary situations require an agent with complex reasoning capabilities. A test system of the agent implementation is also described. Tests to confirm the implementation by playing back the corpus are presented. Furthermore, deployment test results with the implemented agent and human subjects are presented and discussed. The tests showed that the rate of errors that are due to the sentences not being defined in the grammar does not decrease by an acceptable rate when new grammar is introduced. This was particularly the case for complex verbal rule instructions which have a large variety of being expressed

Designing Service-Oriented Chatbot Systems Using a Construction Grammar-Driven Natural Language Generation System

Service oriented chatbot systems are used to inform users in a conversational manner about a particular service or product on a website. Our research shows that current systems are time consuming to build and not very accurate or satisfying to users. We find that natural language understanding and natural language generation methods are central to creating an e�fficient and useful system. In this thesis we investigate current and past methods in this research area and place particular emphasis on Construction Grammar and its computational implementation. Our research shows that users have strong emotive reactions to how these systems behave, so we also investigate the human computer interaction component. We present three systems (KIA, John and KIA2), and carry out extensive user tests on all of them, as well as comparative tests. KIA is built using existing methods, John is built with the user in mind and KIA2 is built using the construction grammar method. We found that the construction grammar approach performs well in service oriented chatbots systems, and that users preferred it over other systems

Getting Past the Language Gap: Innovations in Machine Translation

In this chapter, we will be reviewing state of the art machine translation systems, and will discuss innovative methods for machine translation, highlighting the most promising techniques and applications. Machine translation (MT) has benefited from a revitalization in the last 10 years or so, after a period of relatively slow activity. In 2005 the field received a jumpstart when a powerful complete experimental package for building MT systems from scratch became freely available as a result of the unified efforts of the MOSES international consortium. Around the same time, hierarchical methods had been introduced by Chinese researchers, which allowed the introduction and use of syntactic information in translation modeling. Furthermore, the advances in the related field of computational linguistics, making off-the-shelf taggers and parsers readily available, helped give MT an additional boost. Yet there is still more progress to be made. For example, MT will be enhanced greatly when both syntax and semantics are on board: this still presents a major challenge though many advanced research groups are currently pursuing ways to meet this challenge head-on. The next generation of MT will consist of a collection of hybrid systems. It also augurs well for the mobile environment, as we look forward to more advanced and improved technologies that enable the working of Speech-To-Speech machine translation on hand-held devices, i.e. speech recognition and speech synthesis. We review all of these developments and point out in the final section some of the most promising research avenues for the future of MT

Harvesting and summarizing user-generated content for advanced speech-based human-computer interaction

Thesis (Ph. D.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 2012.Cataloged from PDF version of thesis.Includes bibliographical references (p. 155-164).There have been many assistant applications on mobile devices, which could help people obtain rich Web content such as user-generated data (e.g., reviews, posts, blogs, and tweets). However, online communities and social networks are expanding rapidly and it is impossible for people to browse and digest all the information via simple search interface. To help users obtain information more efficiently, both the interface for data access and the information representation need to be improved. An intuitive and personalized interface, such as a dialogue system, could be an ideal assistant, which engages a user in a continuous dialogue to garner the user's interest and capture the user's intent, and assists the user via speech-navigated interactions. In addition, there is a great need for a type of application that can harvest data from the Web, summarize the information in a concise manner, and present it in an aggregated yet natural way such as direct human dialogue. This thesis, therefore, aims to conduct research on a universal framework for developing speech-based interface that can aggregate user-generated Web content and present the summarized information via speech-based human-computer interaction. To accomplish this goal, several challenges must be met. Firstly, how to interpret users' intention from their spoken input correctly? Secondly, how to interpret the semantics and sentiment of user-generated data and aggregate them into structured yet concise summaries? Lastly, how to develop a dialogue modeling mechanism to handle discourse and present the highlighted information via natural language? This thesis explores plausible approaches to tackle these challenges. We will explore a lexicon modeling approach for semantic tagging to improve spoken language understanding and query interpretation. We will investigate a parse-and-paraphrase paradigm and a sentiment scoring mechanism for information extraction from unstructured user-generated data. We will also explore sentiment-involved dialogue modeling and corpus-based language generation approaches for dialogue and discourse. Multilingual prototype systems in multiple domains have been implemented for demonstration.by Jingjing Liu.Ph.D

Learning to Map Natural Language to Executable Programs Over Databases

Natural language is a fundamental form of information and communication and is becoming the next frontier in computer interfaces. As the amount of data available online has increased exponentially, so has the need for Natural Language Interfaces (NLIs, which is not used for natural language inference in this thesis) to connect the data and the user by easily using natural language, significantly promoting the possibility and efficiency of information access for many users besides data experts. All consumer-facing software will one day have a dialogue interface, and this is the next vital leap in the evolution of search engines. Such intelligent dialogue systems should understand the meaning of language grounded in various contexts and generate effective language responses in different forms for information requests and human-computer communication.Developing these intelligent systems is challenging due to (1) limited benchmarks to drive advancements, (2) alignment mismatches between natural language and formal programs, (3) lack of trustworthiness and interpretability, (4) context dependencies in both human conversational interactions and the target programs, and (5) joint language understanding between dialog questions and NLI environments (e.g. databases and knowledge graphs). This dissertation presents several datasets, neural algorithms, and language models to address these challenges for developing deep learning technologies for conversational natural language interfaces (more specifically, NLIs to Databases or NLIDB). First, to drive advancements towards neural-based conversational NLIs, we design and propose several complex and cross-domain NLI benchmarks, along with introducing several datasets. These datasets enable training large, deep learning models. The evaluation is done on unseen databases. (e.g., about course arrangement). Systems must generalize well to not only new SQL queries but also to unseen database schemas to perform well on these tasks. Furthermore, in real-world applications, users often access information in a multi-turn interaction with the system by asking a sequence of related questions. The users may explicitly refer to or omit previously mentioned entities and constraints and may introduce refinements, additions, or substitutions to what has already been said. Therefore, some of them require systems to model dialog dynamics and generate natural language explanations for user verification. The full dialogue interaction with the system’s responses is also important as this supports clarifying ambiguous questions, verifying returned results, and notifying users of unanswerable or unrelated questions. A robust dialogue-based NLI system that can engage with users by forming its responses has thus become an increasingly necessary component for the query process. Moreover, this thesis presents the development of scalable algorithms designed to parse complex and sequential questions to formal programs (e.g., mapping questions to SQL queries that can execute against databases). We propose a novel neural model that utilizes type information from knowledge graphs to better understand rare entities and numbers in natural language questions. We also introduce a neural model based on syntax tree neural networks, which was the first methodology proposed for generating complex programs from language. Finally, language modeling creates contextualized vector representations of words by training a model to predict the next word given context words, which are the basis of deep learning for NLP. Recently, pre-trained language models such as BERT and RoBERTa achieve tremendous success in many natural language processing tasks such as text understanding and reading comprehension. However, most language models are pre-trained only on free-text such as Wikipedia articles and Books. Given that language in semantic parsing is usually related to some formal representations such as logic forms and SQL queries and has to be grounded in structural environments (e.g., databases), we propose better language models for NLIs by enforcing such compositional interpolation in them. To show they could better jointly understand dialog questions and NLI environments (e.g. databases and knowledge graphs), we show that these language models achieve new state-of-the-art results for seven representative tasks on semantic parsing, dialogue state tracking, and question answering. Also, our proposed pre-training method is much more effective than other prior work

KIDE4I: A Generic Semantics-Based Task-Oriented Dialogue System for Human-Machine Interaction in Industry 5.0

In Industry 5.0, human workers and their wellbeing are placed at the centre of the production process. In this context, task-oriented dialogue systems allow workers to delegate simple tasks to industrial assets while working on other, more complex ones. The possibility of naturally interacting with these systems reduces the cognitive demand to use them and triggers acceptation. Most modern solutions, however, do not allow a natural communication, and modern techniques to obtain such systems require large amounts of data to be trained, which is scarce in these scenarios. To overcome these challenges, this paper presents KIDE4I (Knowledge-drIven Dialogue framEwork for Industry), a semantic-based task-oriented dialogue system framework for industry that allows workers to naturally interact with industrial systems, is easy to adapt to new scenarios and does not require great amounts of data to be constructed. This work also reports the process to adapt KIDE4I to new scenarios. To validate and evaluate KIDE4I, it has been adapted to four use cases that are relevant to industrial scenarios following the described methodology, and two of them have been evaluated through two user studies. The system has been considered as accurate, useful, efficient, not demanding cognitively, flexible and fast. Furthermore, subjects view the system as a tool to improve their productivity and security while carrying out their tasks.This research was partially funded by the Basque Government’s Elkartek research and innovation program, projects EKIN (grant no KK-2020/00055) and DeepText (grant no KK-2020/00088)

Design of a Controlled Language for Critical Infrastructures Protection

We describe a project for the construction of controlled language for critical infrastructures protection (CIP). This project originates from the need to coordinate and categorize the communications on CIP at the European level. These communications can be physically represented by official documents, reports on incidents, informal communications and plain e-mail. We explore the application of traditional library science tools for the construction of controlled languages in order to achieve our goal. Our starting point is an analogous work done during the sixties in the field of nuclear science known as the Euratom Thesaurus.JRC.G.6-Security technology assessmen