When consumers love their brands: Exploring the consumers’ emotional characteristics on purchasing Apple mobile devices

This paper presents an empirical study to investigate the effect of emotional intelligence on customer’s adoption of Apple mobile devices. The study considers fife emotional dimensions including emotional management, self-adjustment, empathy, social skills and self-motivation using a standard questionnaire developed by Goleman (2006) [Goleman, D., & Sutherland, S. (1996). Emotional Intelligence: Why it can matter more than IQ. Nature, 379(6560), 34-34]. The study also uses another questionnaire, which measures love brand and both questionnaires are designed in Likert scale. Cronbach alphas for emotional intelligence and love brand are measured as 0.78 and 0.83, respectively, which are above the acceptance level of 0.70. Therefore, we can confirm the validity of both questionnaires. The study is implemented among 384 people who use Apple mobile device, randomly and using Spearman correlation ratio as well as stepwise regression techniques, the study has detected a positive and meaningful relationship between emotional intelligence and love brand for Apple mobile devices

Exploring the Impact of Emotional and Spiritual Intelligence on Job Satisfaction and Turnover Intention: Evidence from Mobile Telecommunication Companies in Ghana

Purpose- Several critical factors contribute to employees' satisfaction or an attempt to stay with an organization. This paper aimed to explore the impact of emotional and spiritual intelligence on job satisfaction and turnover intention among employees in the telecommunication companies in Ghana. Design/Methodology- A cross-section research design approach was adopted. A questionnaire was used to gather data from employees in MTN, Vodafone, and Airtel-Tigo in the Kumasi Metropolis Ghana through a simple random sampling approach. Statistical Package for Social Sciences (version 26) was to process data into tables and figures to help us undertake the descriptive, correlation, and multiple regression analysis. Findings- The study results indicate that emotional intelligence positively influences the job satisfaction and turnover intentions of employees. Spiritual Intelligence was found to influence job satisfaction positively but had a negative impact on the turnover intention of employees in mobile telecommunication companies. Practical Implications- The findings highlight the relevance of emotional and spiritual intelligence in promoting job satisfaction and turnover intention relative to emotional intelligence specifically. Furthermore, it would aid organizations in the sector with a huge workforce and large customer base to critically assess issues relating to emotional and spiritual intelligence to enhance job satisfaction and minimize the intent to leave the organization

MENGUNGKAP SISI KECERDASAN DALAM PROSES PEMAHAMAN AKUNTANSI

Emotional Quotient (EQ) determines how well a person uses her skills. Spiritual Quotient (SQ) is the foundation necessary for the functioning of Intellectual and Emotional quotient effectively. The informants in this study were 3 undergraduate students of Accounting Department, Faculty of Business and Tourism Economics, University of Hindu Indonesia. In this study, researchers used a qualitative approach. The research approach used was the Phenomenology of Edmund Hussel. The main objective of this research is to analyze and analyze the phenemoenology of accounting understanding from the point of view of emotional and spiritual intelligence. From the results of the research, these three informants have a weak understanding of accounting from the point of view of intelligence. This can be seen from the "in order to motive" of students in lectures only pursuing a high achievement index by justifying all means including cheating and using mobile phones with "because motive” the three informants who seen from the point of view of intelligence intelligence, namely the way lecturers teach courses and students tend to race on textbooks and mobile phones. Researchers found the results of the informant's "because motive", namely the informant is distant from religious values such as a lack of calm and rarely pray when answering assignments or exams.&nbsp

PERBEDAAN TINGKAT KECERDASAN EMOSIONAL AKIBAT GAME ONLINE MOBILE DITINJAU DARI JENIS KELAMIN

ABSTRAK Game online mobile merupakan sebuah permainan daring yang menggunakan smartphone. Pengguna Game online mobile di Jawa Barat pada remaja berada pada angka yang cukup tinggi. Game online mobile memiliki daya tarik tersendiri dari kalangan laki-laki maupun perempuan karena dalam bermain game online akan mengalisa dengan kemampuan berpikirnya yang mencakup perasaan, pengalaman dan motivasi yang dapat membentuk pada kecerdasan emosional yang dimilikinya. Penelitian ini bertujuan untuk mengidentifikasi perbedaan tingkat kecerdasan emosional pada laki-laki dan perempuan di SMAN 1 Sumedang. Dalam penelitian ini melibatkan 87 responden 53 laki-laki dan 34 perempuan yang sesuai dengan kriteria inklusi dan ekslusi. Penelitian ini menggunakan metode kuantitatif komparatif. Instrument penelitian yang digunakan yaitu kuesioner kecerdasan emosional yang dibuat oleh peneliti. Hasil dari penelitian ini tidak adanya perbedaan tingkat kecerdasan emosional akibat game online mobile ditinjau dari jenis kelamin dengan nilai Asymp. Sig. (2-tailed) sebesar 0,072 > 0,05 dalam artian H0 diterima. Kata Kunci : Game Online Mobile, Kecerdasan Emosional, Laki-laki, Perempuan. ABSRACT Game online mobile is an online game that uses a smartphone. Mobile online game users in West Java in adolescents are at a fairly high number. Mobile online games have a special attraction for both men and women because playing online games will analyze their thinking skills which include feelings, experience and motivasions that can shape their emotional intelligence. This study aims to identify differences in the level of emotional intelligence in men and women at SMAN 1 Sumedang. This study involved 87 respondents, 53 men dan women who met the inclusion and exclusion criteria. This study uses a comparative quantitative method. The research instrument used is emotional intelligence questionnaire made by researcher. The result of this study there is no difference in the level of emotional intelligence of online mobile game effects in terms of gender with the Asymp. Sig. (2-tailed) of 0,072 > 0,05 in sense that H0 is accepted. Keywords : Emotional Intellegence, Game Online Mobile, Men ,Woman

PEN+: An Emotional expression device and a mobile application for emotional health

Emotional health is an essential element in advancing towards one\u27s life goals and is inextricably connected with physical and social well-being. Since emotions involve physiological, behavioral, and cognitive changes, emotional problems can cause serious problems throughout one\u27s life. Understanding one\u27s emotional states precisely and suitably expressing emotions are the most salient methods for maintaining emotional health. However, managing and comprehending complicated changes in emotions can be personally challenging and demanding. This thesis not only concentrates on the process of design thinking to determine how to enhance personal emotional intelligence but also proposes the use of both a digital device for expressing emotions properly and a mobile application for having a better awareness of one\u27s emotional state. The intent of this study is to offer these new designs through an integrated process to improve emotional health in daily life

Could emotional intelligence ability predict salary? A cross-sectional study in a multioccupational sample

The study of emotional intelligence (EI) in work environments is a trending topic. However, few studies have examined the relationship between EI and salary. Therefore, the presented research aims to analyze the influence of EI on salary using a multioccupational sample. The participants were 785 subjects aged between 18 and 58 years (M = 39.41; SD = 10.95). EI ability was measured using the Mobile Emotional Intelligence Test (MEIT), while the salary was collected together with other sociodemographic variables in a questionnaire created ad hoc. After controlling for the age, gender, social class, educational level, and work experience variables, the results of correlation and regression analysis showed that participants with higher EI and emotional-repair capacity generally have higher salary. These findings provide preliminary evidence that EI is a relevant variable in achieving career success. The ability to channel and manage emotions could help employees develop stronger interpersonal relationships, leading to higher positions and greater financial compensation

MEIT (Mobile Emotional Intelligence Test). A new methodology for assessing emotion perception using mobile devices

The evaluation of emotional perception inasmuch as a component of emotional intelligence has traditionally been carried out using ability tests. These tests assess the ability to perceive emotions expressed in pictures as well as video and/or audio files. They continue to possess, notwithstanding, certain limitations that restrict their ecological validity. The present study, following a review of the the main features of these existing instruments, analyzes a new assessment tool for emotional perception using mobile devices that mitigates some of these limi- tations. To do this, a mobile application was devel- oped using two platforms (iOS and Android) and was administered to 860 subjects from 4 countries (Spain, Germany, Colombia and the United States). The results of the reliability analysis of this new sur- vey method were satisfactory, opening the possibility for the use these devices to assess skills such as the ability to accurately perceive emotions.La percepción de emociones como componente de la inteligencia emocional se ha eva- luado tradicionalmente mediante pruebas de habilidad. Éstas evalúan la habilidad para percibir emo- ciones en imágenes fijas así como en vídeos y/o ar chivos de audio. No obstante, aún existen algunas limitaciones que condicionan su validez ecológica. El presente estudio, tras revisar las principales ca- racterísticas de estos instrumentos previos, pone a prueba un instrumento de evaluación de la percepción emocional mediante dispositivos móviles que mejora algunas de estas limitaciones. Para ello se ha desarrollado una aplicación en dos plataformas (iOS y Android) que se ha administrado a 860 par- ticipantes de 4 países (España, Alemania, Colombia y Estados Unidos). Los resultados de los análisis de fiabilidad de este nuevo método de evaluación han sido satisfactorios y abren la posibilidad al uso de estos dispositivos en el ámbito de la evaluación de habilidades como la percepción de emociones

Comparison of engagement and emotional responses of older and younger adults interacting with 3D cultural heritage artefacts on personal devices

The availability of advanced software and less expensive hardware allows museums to preserve and share artefacts digitally. As a result, museums are frequently making their collections accessible online as interactive, 3D models. This could lead to the unique situation of viewing the digital artefact before the physical artefact. Experiencing artefacts digitally outside of the museum on personal devices may affect the user's ability to emotionally connect to the artefacts. This study examines how two target populations of young adults (18–21 years) and the elderly (65 years and older) responded to seeing cultural heritage artefacts in three different modalities: augmented reality on a tablet, 3D models on a laptop, and then physical artefacts. Specifically, the time spent, enjoyment, and emotional responses were analysed. Results revealed that regardless of age, the digital modalities were enjoyable and encouraged emotional responses. Seeing the physical artefacts after the digital ones did not lessen their enjoyment or emotions felt. These findings aim to provide an insight into the effectiveness of 3D artefacts viewed on personal devices and artefacts shown outside of the museum for encouraging emotional responses from older and younger people

How Can Geography and Mobile Phones Contribute to Psychotherapy?

Interdisciplinary relationships between Geography and Psychotherapy are an opportunity for innovation. Indeed, scientific works found on bibliographic databases and concerning this theme are scarce. Geographical sub-fields, such as the Geography of Emotions or Psychoanalytical Geography have started to emerge, theorizing about and interpreting feelings, emotions, moods, sufferings, of the chronically ill or diversified social groups and sites. But a less theoretical and more practical approach, in the sense of proposing, predicting and intervening, is lacking; as well as research into the possibilities offered by communication technologies and mobile phones. In the present work, we present the results of a review of the most relevant scientific works published internationally; we reflect on the contributions of Geography and mobile phones to psychosocial therapies and define the orientation and questions that should be posed in future research, from the point of view of geography and regarding psychotherapy. We conclude that the production of georeferenced data via mobile phones concerning the daily lives of people opens great possibilities for cognitive behavioural therapy and mental health. They allow for the development of personalized mood maps that locate the places where a person experiences greater or lesser stress on a daily basis; they allow for a cartography of emotions, a cognitive cartography of the places we access physically or through the Internet, of our feelings and psychosocial experiences. They open the door to the possibility of offering personalized psychotherapy treatments focusing on the ecological-environmental analysis of the places frequented by the person on a daily basis