Web collaboration for software engineering

Tese de mestrado integrado. Engenharia Informática e Computação. Faculdade de Engenharia. Universidade do Porto. 200

A study on Analysis and Utilization of Crowd-sourced Spatio-temporal Contexts from Social Media

兵庫県立大学大学院201

Cybernationalism and cyberactivism in China

El nacionalismo en la era de Internet se está convirtiendo cada vez más en un factor esencial que influye en la agenda-setting de la sociedad china, así como en las relaciones de China con los países extranjeros, especialmente con Occidente. Para China, una mejor comprensión de la estructura teórica universal y de los patrones de comportamiento del nacionalismo facilitaría la articulación social general de esta tendencia y potenciaría su papel positivo en la agenda-setting social. Por otra parte, un estudio del cibernacionalismo chino basado en una perspectiva china en el mundo académico occidental es un intento de transculturación. Desde el punto de vista de las relaciones internacionales y la geopolítica actuales, que son bastante urgentes, este intento ayudaría a mejorar la compatibilidad de China con el actual orden mundial dominado por Occidente, a reducir la desinformación entre China y otros países y a sentar las bases culturales e ideológicas para otras colaboraciones internacionales. Teniendo en cuenta el estado actual de la investigación sobre el nacionalismo chino y la naturaleza participativa de las masas del cibernacionalismo, esta disertación se centra en el cibernacionalismo en las tres partes siguientes. El primero es un estudio de los orígenes históricos del cibernacionalismo chino. Esta sección incluye tanto una exploración del consenso social en la antigua China como un estudio de la influencia del nacionalismo en la historia china moderna. El estudio de los orígenes históricos no sólo nos muestra la secuencia cronológica de la experiencia del desarrollo y la evolución tanto del proto-nacionalismo como del nacionalismo en China, sino que también revela un impulso decisivo para las reivindicaciones y comportamientos actuales del cibernacionalismo. La segunda parte trata del proceso de formación y ascenso del cibernacionalismo desde el siglo XXI. El importante antecedente del paso del nacionalismo al cibernacionalismo es el proceso de informatización de la sociedad china. Una vez completado el estudio de la situación básica de la sociedad china de Internet, especialmente el estudio de los medios sociales como espacio público, podemos vincular Internet con el nacionalismo y examinar el nuevo desarrollo del nacionalismo en la era de la participación de masas. El objetivo final es conectar el proto-nacionalismo, el nacionalismo y el cibernacionalismo, y seguir construyendo una comprensión del cibernacionalismo que sea coherente tanto con los principios universales del nacionalismo como con el contexto chino. Por último, validamos los resultados derivados del estudio anterior a través de la realidad social, es decir, estudiando las prácticas de ciberactivismo del cibernacionalismo para juzgar su suficiencia general así como su validez. Llevaremos a cabo varios estudios de caso de natural language processing basados en big data para reproducir la lógica de comportamiento y el impacto real del ciberactivismo de la manera más cercana posible a la realidad de Internet, evitando al mismo tiempo los defectos de argumentación unilateral y de infrarrepresentación de los estudios de caso tradicionales.Nationalism in the Internet age is increasingly becoming an essential factor influencing agendasetting within Chinese society, as well as China’s relations with foreign countries, especially the West. For China, a better understanding of the universal theoretical structure and behavioral patterns of nationalism would facilitate the overall social articulation of this trend and enhance its positive role in social agenda setting. On the other hand, a study of Chinese cybernationalism based on a Chinese perspective in western academia is an attempt at transculturation. From the viewpoint of the current rather urgent international relations and geopolitics, such an attempt would help to enhance China’s compatibility with the current western-dominated world order, reduce misinformation between China and other countries, and lay the cultural and ideological groundwork for various other international collaborations. Considering the current state of Chinese nationalism research and the mass participatory nature of cybernationalism, this dissertation focuses on cybernationalism in the following three parts. The first is a study of the historical origins of Chinese cybernationalism. This section includes both an exploration of the social consensus in ancient China and a survey of the influence of nationalism in modern Chinese history. The historical origins study not only shows us the chronological sequence of experiencing the development and evolution of both proto-nationalism and nationalism in China, but also reveals a decisive impetus for the current claims and behaviors of cybernationalism. The second part deals with the process of formation and rise of cybernationalism since the 21st century. The important background for the move from nationalism to cybernationalism is the informatization process of Chinese society. After we have completed the study of the basic situation of Chinese Internet society, especially the study of social media as a public space, we can link the Internet with nationalism and examine the new development of nationalism in the era of mass participation. The ultimate goal is to connect the proto-nationalism, nationalism, cybernationalism, and furtherly construct an understanding of cybernationalism that is consistent with both the universal principles of nationalism and the Chinese context. Finally, we validate the results derived from the previous study through social reality, i.e., by studying the cyberactivism practices of cybernationalism to judge its general sufficiency as well as validity. We will conduct several natural language processing case studies based on big data to reproduce the behavioral logic and actual impact of cyberactivism in the closest possible way to the Internet reality while avoiding the unilateral argumentation and under-representation flaws of traditional case studies

Utilizing Social Media in a Tourism Company

The commissioner of this thesis is a Finnish tourism organization offering tourism services and attractions. The main goals for the thesis are to examine the use of social media in marketing and provide a social media marketing plan for the commissioner. The theoretical background of the thesis consists of subjects such as marketing, social media and social media marketing. Firstly, the theory discusses the principles of marketing and secondly, the social media phenomena as well as its use as a marketing tool. The research methods used in this thesis are qualitative in nature. Desktop research was conducted to explain the different theoretical phenomena in this thesis. A social media marketing plan for the commissioner is the outcome of this thesis. It presents the commissioner a strategic plan to implement social media to their marketing efforts to enhance the overall marketing performance of the company. The results of this thesis suggest that the commissioner should join the appropriate social media channels and start a social media campaign by engaging their audience through various methods. Additionally, the theoretical background provides an in depth view of social media marketing to introduce the commissioner and the possible reader to the phenomena. To conclude, the social media marketing plan presented for the commissioner aims to support the implementation of social media. The social media marketing plan is based on the current situation of the commissioner company in order to introduce a concrete and guided plan for the implementation process. In the future, for social media marketing to reach its full potential, the commissioner should invest more resources in it, and conduct a more detailed and synchronized marketing strategy that also integrates social media.Tämän opinnäytetyön toimeksiantaja on suomalainen matkailutuotteita tarjoava yritys. Työn tarkoituksena on tutkia sosiaalista mediaa ja sen käyttöä osana yrityksen markkinointia. Yritys ei ole ollut mukana sosiaalisessa mediassa eikä sen käytölle ole olemassa suunnitelmaa, minkä vuoksi opinnäytetyössä toteutetaan teorian pohjalta yritykselle sosiaalisen median markkinointisuunnitelma. Työn teoreettinen viitekehys koostuu markkinoinnin ja sosiaalisen median teorioista sekä sosiaalisesta mediasta osana markkinointia. Teoriaa käsitellään ensin yleisellä tasolla, minkä jälkeen sitä pohditaan toimeksiantajan kannalta. Pääasiallisesti työssä käytettiin laadullista tutkimusmenetelmää. Työn teoreettisen viitekehyksen luomisessa käytettiin kirjoituspöytätutkimusta. Työn tulos on sosiaalisen median markkinointisuunnitelma, jonka tarkoitus on tukea toimeksiantajan sosiaalisen median strategista käyttöönottoa osaksi yrityksen markkinointia. Suunnitelmassa analysoidaan yrityksen nykyistä tilannetta, jonka perusteella toteutetaan konkreettinen ja ohjeistettu suunnitelma sosiaalisen median käyttöönottoa varten. Tulokset osoittavat, että toimeksiantajan tulisi ottaa käyttöön ne sosiaalisen median kanavat, joista sille on eniten hyötyä pystyäkseen parantamaan yrityksen näkyvyyttä sekä kommunikaatiota asiakkaidensa kanssa. Lisäksi työn teoriaosuus tarjoaa lukijalle ja erityisesti toimeksiantajalle mahdollisuuden tutustua sosiaaliseen mediaan. Tulevaisuudessa yritykseltä vaaditaan lisää panostamista sosiaaliseen mediaan sen onnistumisen kannalta. Yrityksen tulisi myös luoda uusi markkinointistrategia, jossa sosiaalinen media olisi osa yrityksen markkinointia ja integroitua viestintää. Koska yritys ei ole aikaisemmin käyttänyt sosiaalista mediaa osana markkinointiaan, sen käyttöönotto vaatii resursseja ja koko yrityksen osallistumista

A taxonomy and business analysis for mobile web applications

Thesis (S.M.)--Massachusetts Institute of Technology, System Design and Management Program, 2009.Includes bibliographical references (p. 113-115).Mobile web applications refer to web applications on mobile devices, aimed at personalizing, integrating, and discovering mobile contents in user contexts. This thesis presents a comprehensive study of mobile web applications by proposing a new taxonomy for mobile web applications, and conducting a business analysis in the field of mobile web applications. The thesis reviews the current surrounding environment for mobile web applications, namely, web 2.0 and 3.0, wireless communication technology, and Smartphone platform. The recent entry and success of Apple's iPhone greatly enhanced the public awareness of the Smartphone technology. Google's release of open-source Android platform and T-Mobile's deployment of Android-powered "Dream" Smartphone not only intensify the competition among suppliers, but also provide an open-source foundation for mobile web applications. This thesis introduces a new mobile web application taxonomy to systematically study the values and the groupings of the mobile web applications. By introducing features and categories, the taxonomy provides a framework so the related companies and businesses can be comparatively analyzed and summarized. Selected case companies are studied in the light of the taxonomy. The thesis discusses the key issues of mobile web aggregation, namely, mobile application development platform, context modeling, mobile user interface, mobile application logic, and mobile web aggregation strategy.(cont.) "System Thinking" is applied to the management of mobile web application business. The market ecosystem, the value proposition, and the revenue model for mobile web application are described. A system dynamic model is constructed to understand the dynamic among the key factors in the mobile web business. Experimental results are reported in the thesis.by Kevin Hao Liu.S.M

Advanced Network Inference Techniques Based on Network Protocol Stack Information Leaks

Side channels are channels of implicit information flow that can be used to find out information that is not allowed to flow through explicit channels. This thesis focuses on network side channels, where information flow occurs in the TCP/IP network stack implementations of operating systems. I will describe three new types of idle scans: a SYN backlog idle scan, a RST rate-limit idle scan, and a hybrid idle scan. Idle scans are special types of side channels that are designed to help someone performing a network measurement (typically an attacker or a researcher) to infer something about the network that they are not otherwise able to see from their vantage point. The thesis that this dissertation tests is this: because modern network stacks have shared resources, there is a wealth of information that can be inferred off-path by both attackers and Internet measurement researchers. With respect to attackers, no matter how carefully the security model is designed, the non-interference property is unlikely to hold, i.e., an attacker can easily find side channels of information flow to learn about the network from the perspective of the system remotely. One suggestion is that trust relationships for using resources be made explicit all the way down to IP layer with the goal of dividing resources and removing sharendess to prevent advanced network reconnaissance. With respect to Internet measurement researchers, in this dissertation I show that the information flow is rich enough to test connectivity between two arbitrary hosts on the Internet and even infer in which direction any blocking is occurring. To explore this thesis, I present three research efforts: --- First, I modeled a typical TCP/IP network stack. The building process for this modeling effort led to the discovery of two new idles scans: a SYN backlog idle scan and a RST rate-limited idle scan. The SYN backlog scan is particularly interesting because it does not require whoever is performing the measurements (i.e., the attacker or researcher) to send any packets to the victim (or target) at all. --- Second, I developed a hybrid idle scan that combines elements of the SYN backlog idle scan with Antirez\u27s original IPID-based idle scan. This scan enables researchers to test whether two arbitrary machines in the world are able to communicate via TCP/IP, and, if not, in which direction the communication is being prevented. To test the efficacy of the hybrid idle scan, I tested three different kinds of servers (Tor bridges, Tor directory servers, and normal web servers) both inside and outside China. The results were congruent with published understandings of global Internet censorship, demonstrating that the hybrid idle scan is effective. --- Third, I applied the hybrid idle scan to the difficult problem of characterizing inconsistencies in the Great Firewall of China (GFW), which is the largest firewall in the world. This effort resolved many open questions about the GFW. The result of my dissertation work is an effective method for measuring Internet censorship around the world, without requiring any kind of distributed measurement platform or access to any of the machines that connectivity is tested to or from

Using the Web Infrastructure for Real Time Recovery of Missing Web Pages

Given the dynamic nature of the World Wide Web, missing web pages, or 404 Page not Found responses, are part of our web browsing experience. It is our intuition that information on the web is rarely completely lost, it is just missing. In whole or in part, content often moves from one URI to another and hence it just needs to be (re-)discovered. We evaluate several methods for a \justin- time approach to web page preservation. We investigate the suitability of lexical signatures and web page titles to rediscover missing content. It is understood that web pages change over time which implies that the performance of these two methods depends on the age of the content. We therefore conduct a temporal study of the decay of lexical signatures and titles and estimate their half-life. We further propose the use of tags that users have created to annotate pages as well as the most salient terms derived from a page\u27s link neighborhood. We utilize the Memento framework to discover previous versions of web pages and to execute the above methods. We provide a work ow including a set of parameters that is most promising for the (re-)discovery of missing web pages. We introduce Synchronicity, a web browser add-on that implements this work ow. It works while the user is browsing and detects the occurrence of 404 errors automatically. When activated by the user Synchronicity offers a total of six methods to either rediscover the missing page at its new URI or discover an alternative page that satisfies the user\u27s information need. Synchronicity depends on user interaction which enables it to provide results in real time

Combating Attacks and Abuse in Large Online Communities

Internet users today are connected more widely and ubiquitously than ever before. As a result, various online communities are formed, ranging from online social networks (Facebook, Twitter), to mobile communities (Foursquare, Waze), to content/interests based networks (Wikipedia, Yelp, Quora). While users are benefiting from the ease of access to information and social interactions, there is a growing concern for users' security and privacy against various attacks such as spam, phishing, malware infection and identity theft. Combating attacks and abuse in online communities is challenging. First, today’s online communities are increasingly dependent on users and user-generated content. Securing online systems demands a deep understanding of the complex and often unpredictable human behaviors. Second, online communities can easily have millions or even billions of users, which requires the corresponding security mechanisms to be highly scalable. Finally, cybercriminals are constantly evolving to launch new types of attacks. This further demands high robustness of security defenses. In this thesis, we take concrete steps towards measuring, understanding, and defending against attacks and abuse in online communities. We begin with a series of empirical measurements to understand user behaviors in different online services and the uniquesecurity and privacy challenges that users are facing with. This effort covers a broad set of popular online services including social networks for question and answering (Quora), anonymous social networks (Whisper), and crowdsourced mobile communities (Waze). Despite the differences of specific online communities, our study provides a first look at their user activity patterns based on empirical data, and reveals the need for reliable mechanisms to curate user content, protect privacy, and defend against emerging attacks. Next, we turn our attention to attacks targeting online communities, with focus on spam campaigns. While traditional spam is mostly generated by automated software, attackers today start to introduce "human intelligence" to implement attacks. This is maliciouscrowdsourcing (or crowdturfing) where a large group of real-users are organized to carry out malicious campaigns, such as writing fake reviews or spreading rumors on social media. Using collective human efforts, attackers can easily bypass many existing defenses (e.g.,CAPTCHA). To understand the ecosystem of crowdturfing, we first use measurements to examine their detailed campaign organization, workers and revenue. Based on insights from empirical data, we develop effective machine learning classifiers to detect crowdturfingactivities. In the meantime, considering the adversarial nature of crowdturfing, we also build practical adversarial models to simulate how attackers can evade or disrupt machine learning based defenses. To aid in this effort, we next explore using user behavior models to detect a wider range of attacks. Instead of making assumptions about attacker behavior, our idea is to model normal user behaviors and capture (malicious) behaviors that are deviated from norm. In this way, we can detect previously unknown attacks. Our behavior model is based on detailed clickstream data, which are sequences of click events generated by users when using the service. We build a similarity graph where each user is a node and the edges are weightedby clickstream similarity. By partitioning this graph, we obtain "clusters" of users with similar behaviors. We then use a small set of known good users to "color" these clusters to differentiate the malicious ones. This technique has been adopted by real-world social networks (Renren and LinkedIn), and already detected unexpected attacks. Finally, we extend clickstream model to understanding more-grained behaviors of attackers (and real users), and tracking how user behavior changes over time. In summary, this thesis illustrates a data-driven approach to understanding and defending against attacks and abuse in online communities. Our measurements have revealed new insights about how attackers are evolving to bypass existing security defenses today. Inaddition, our data-driven systems provide new solutions for online services to gain a deep understanding of their users, and defend them from emerging attacks and abuse

Casual Information Visualization on Exploring Spatiotemporal Data

The goal of this thesis is to study how the diverse data on the Web which are familiar to everyone can be visualized, and with a special consideration on their spatial and temporal information. We introduce novel approaches and visualization techniques dealing with different types of data contents: interactively browsing large amount of tags linking with geospace and time, navigating and locating spatiotemporal photos or videos in collections, and especially, providing visual supports for the exploration of diverse Web contents on arbitrary webpages in terms of augmented Web browsing