Towards Better Performance in the Face of Input Uncertainty while Maintaining Interpretability in AI

Uncertainty is a pervasive element of many real-world applications and very often existing sources of uncertainty (e.g. atmospheric conditions, economic parameters or precision of measurement devices) have a detrimental impact on the input and ultimately results of decision-support systems. Thus, the ability to handle input uncertainty is a valuable component of real-world decision-support systems. There is a vast amount of literature on handling of uncertainty through decision-support systems. While they handle uncertainty and deliver a good performance, providing an insight into the decision process (e.g. why or how results are produced) is another important asset in terms of having trust in or providing a ‘debugging’ process in given decisions. Fuzzy set theory provides the basis for Fuzzy Logic Systems which are often associated with the ability for handling uncertainty and possessing mechanisms for providing a degree of interpretability. Specifically, Non-Singleton Fuzzy Logic Systems are essential in dealing with uncertainty that affects input which is one of the main sources of uncertainty in real-world systems. Therefore, in this thesis, we comprehensively explore enhancing non-singleton fuzzy logic systems capabilities considering both capturing-handling uncertainty and also maintaining interpretability. To that end the following three key aspects are investigated; (i) to faithfully map input uncertainty to outputs of systems, (ii) to propose a new framework to provide the ability for dynamically adapting system on-the-fly in changing real-world environments. (iii) to maintain level of interpretability while leveraging performance of systems. The first aspect is to leverage mapping uncertainty from input to outputs of systems through the interaction between input and antecedent fuzzy sets i.e. firing strengths. In the context of Non-Singleton Fuzzy Logic Systems, recent studies have shown that the standard technique for determining firing strengths risks information loss in terms of the interaction of the input uncertainty and antecedent fuzzy sets. This thesis explores and puts forward novel approaches to generating firing strengths which faithfully map the uncertainty affecting system inputs to outputs. Time-series forecasting experiments are used to evaluate the proposed alternative firing strength generating technique under different levels of input uncertainty. The analysis of the results shows that the proposed approach can also be a suitable method to generate appropriate firing levels which provide the ability to map different uncertainty levels from input to output of FLS that are likely to occur in real-world circumstances. The second aspect is to provide dynamic adaptive behaviours to systems at run-time in changing conditions which are common in real-world environments. Traditionally, in the fuzzification step of Non-Singleton Fuzzy Logic Systems, approaches are generally limited to the selection of a single type of input fuzzy sets to capture the input uncertainty, whereas input uncertainty levels tend to be inherently varying over time in the real-world at run-time. Thus, in this thesis, input uncertainty is modelled -where it specifically arises- in an online manner which can provide an adaptive behaviour to capture varying input uncertainty levels. The framework is presented to generate Type-1 or Interval Type-2 input fuzzy sets, called ADaptive Online Non-singleton fuzzy logic System (ADONiS). In the proposed framework, an uncertainty estimation technique is utilised on a sequence of observations to continuously update the input fuzzy sets of non-singleton fuzzy logic systems. Both the type-1 and interval type-2 versions of the ADONiS frameworks remove the limitation of the selection of a specific type of input fuzzy sets. Also this framework enables input fuzzy sets to be adapted to unknown uncertainty levels which is not perceived at the design stage of the model. Time-series forecasting experiments are implemented and results show that our proposed framework provides performance advantages over traditional counterpart approaches, particularly in environments that include high variation in noise levels, which are common in real-world applications. In addition, the real-world medical application study is designed to test the deployability of the ADONiS framework and to provide initial insight in respect to its viability in replacing traditional approaches. The third aspect is to maintain levels of interpretability, while increasing performance of systems. When a decision-support model delivers a good performance, providing an insight of the decision process is also an important asset in terms of trustworthiness, safety and ethical aspects etc. Fuzzy logic systems are considered to possess mechanisms which can provide a degree of interpretability. Traditionally, while optimisation procedures provide performance benefits in fuzzy logic systems, they often cause alterations in components (e.g. rule set, parameters, or fuzzy partitioning structures) which can lead to higher accuracy but commonly do not consider the interpretability of the resulting model. In this thesis, the state of the art in fuzzy logic systems interpretability is advanced by capturing input uncertainty in the fuzzification -where it arises- and by handling it the inference engine step. In doing so, while the performance increase is achieved, the proposed methods limit any optimisation impact to the fuzzification and inference engine steps which protects key components of FLSs (e.g. fuzzy sets, rule parameters etc.) and provide the ability to maintain the given level of interpretability

Type-2 Fuzzy Logic based Systems for Adaptive Learning and Teaching within Intelligent E-Learning Environments

The recent years have witnessed an increased interest in e-learning platforms that incorporate adaptive learning and teaching systems that enable the creation of adaptive learning environments to suit individual student needs. The efficiency of these adaptive educational systems relies on the methodology used to accurately gather and examine information pertaining to the characteristics and needs of students and relies on the way that information is processed to form an adaptive learning context. The vast majority of existing adaptive educational systems do not learn from the users’ behaviours to create white-box models to handle the high level of uncertainty and that could be easily read and analysed by the lay user. The data generated from interactions, such as teacher–learner or learner–system interactions within asynchronous environments, provide great opportunities to realise more adaptive and intelligent e-learning platforms rather than propose prescribed pedagogy that depends on the idea of a few designers and experts. Another limitation of current adaptive educational systems is that most of the existing systems ignore gauging the students' engagements levels and mapping them to suitable delivery needs which match the students' knowledge and preferred learning styles. It is necessary to estimate the degree of students’ engagement with the course contents. Such feedback is highly important and useful for assessing the teaching quality and adjusting the teaching delivery in small and large-scale online learning platforms. Furthermore, most of the current adaptive educational systems are used within asynchronous e-learning contexts as self-paced e-learning products in which learners can study in their own time and at their own speed, totally ignorant of synchronous e-learning settings of teacher-led delivery of the learning material over a communication tool in real time. This thesis presents novel theoretical and practical architectures based on computationally lightweight T2FLSs for lifelong learning and adaptation of learners’ and teachers’ behaviours in small- and large-scale asynchronous and synchronous e-learning platforms. In small-scale asynchronous and synchronous e-learning platforms, the presented architecture augments an engagement estimate system using a noncontact, low-cost, and multiuser support 3D sensor Kinect (v2). This is able to capture reliable features including head pose direction and hybrid features of facial expression to enable convenient and robust estimation of engagement in small-scale online and onsite learning in an unconstrained and natural environment in which users are allowed to act freely and move without restrictions. We will present unique real-world experiments in large and small-scale e-learning platforms carried out by 1,916 users from King Abdul-Aziz and Essex universities in Saudi Arabia and the UK over the course of teaching Excel and PowerPoint in which the type 2 system is learnt and adapted to student and teacher behaviour. The type-2 fuzzy system will be subjected to extended and varied knowledge, engagement, needs, and a high level of uncertainty variation in e-learning environments outperforming the type 1 fuzzy system and non-adaptive version of the system by producing better performance in terms of improved learning, completion rates, and better user engagements

A framework for robust control of uncertainty in self-adaptive software connectors

Context and motivations. The desired behavior of a system in ubiquitous environments considers not only its correct functionality, but also the satisfaction of its non-functional properties, i.e., its quality of service. Given the heterogeneity and dynamism characterizing the ubiquitous environments and the need for continuous satisfaction of non-functional properties, self-adaptive solutions appear to be an appropriate approach to achieve interoperability. In this work, self-adaptation is adopted to enable software connectors to adapt the interaction protocols run by the connected components to let them communicate in a timely manner and with the required level of quality. However, this self-adaptation should be dependable, reliable and resilient to be adopted in dynamic, unpredictable environments with different sources of uncertainty. The majority of current approaches for the construction of self-adaptive software ignore the uncertainty underlying non-functional requirement verification and adaptation reasoning. Consequently, these approaches jeopardize system reliability and hinder the adoption of self-adaptive software in areas where dependability is of utmost importance. Objective. The main objective of this research is to properly handle the uncertainties in the non-functional requirement verification and the adaptation reasoning part of the self-adaptive feedback control loop of software connectors. This will enable a robust and runtime efficient adaptation in software connectors and make them reliable for usage in uncertain environments. Method. In the context of this thesis, a framework has been developed with the following functionalities: 1) Robust control of uncertainty in runtime requirement verification. The main activity in runtime verification is fine-tuning of the models that are adopted for runtime reasoning. The proposed stochastic approach is able to update the unknown parameters of the models at runtime even in the presence of incomplete and noisy observations. 2) Robust control of uncertainty in adaptation reasoning. A general methodology based on type-2 fuzzy logic has been introduced for the control of adaptation decision-making that adjusts the configuration of component connectors to the appropriate mode. The methodology enables a systematic development of fuzzy logic controllers that can derive the right mode for connectors even in the presence of measurement inaccuracy and adaptation policy conflicts. Results. The proposed model evolution mechanism is empirically evaluated, showing a significant precision of parameter estimation with an acceptable overhead at runtime. In addition, the fuzzy based controller, generated by the methodology, has been shown to be robust against uncertainties in the input data, efficient in terms of runtime overhead even in large-scale knowledge bases and stable in terms of control theory properties. We also demonstrate the applicability of the developed framework in a real-world domain. Thesis statement. We enable reliable and dependable self-adaptations of component connectors in unreliable environments with imperfect monitoring facilities and conflicting user opinions about adaptation policies by developing a framework which comprises: (a) mechanisms for robust model evolution, (b) a method for adaptation reasoning, and (c) tool support that allows an end-to-end application of the developed techniques in real-world domains

Fuzzy Systems

This book presents some recent specialized works of theoretical study in the domain of fuzzy systems. Over eight sections and fifteen chapters, the volume addresses fuzzy systems concepts and promotes them in practical applications in the following thematic areas: fuzzy mathematics, decision making, clustering, adaptive neural fuzzy inference systems, control systems, process monitoring, green infrastructure, and medicine. The studies published in the book develop new theoretical concepts that improve the properties and performances of fuzzy systems. This book is a useful resource for specialists, engineers, professors, and students

Collected Papers (on Neutrosophic Theory and Applications), Volume VI

This sixth volume of Collected Papers includes 74 papers comprising 974 pages on (theoretic and applied) neutrosophics, written between 2015-2021 by the author alone or in collaboration with the following 121 co-authors from 19 countries: Mohamed Abdel-Basset, Abdel Nasser H. Zaied, Abduallah Gamal, Amir Abdullah, Firoz Ahmad, Nadeem Ahmad, Ahmad Yusuf Adhami, Ahmed Aboelfetouh, Ahmed Mostafa Khalil, Shariful Alam, W. Alharbi, Ali Hassan, Mumtaz Ali, Amira S. Ashour, Asmaa Atef, Assia Bakali, Ayoub Bahnasse, A. A. Azzam, Willem K.M. Brauers, Bui Cong Cuong, Fausto Cavallaro, Ahmet Çevik, Robby I. Chandra, Kalaivani Chandran, Victor Chang, Chang Su Kim, Jyotir Moy Chatterjee, Victor Christianto, Chunxin Bo, Mihaela Colhon, Shyamal Dalapati, Arindam Dey, Dunqian Cao, Fahad Alsharari, Faruk Karaaslan, Aleksandra Fedajev, Daniela Gîfu, Hina Gulzar, Haitham A. El-Ghareeb, Masooma Raza Hashmi, Hewayda El-Ghawalby, Hoang Viet Long, Le Hoang Son, F. Nirmala Irudayam, Branislav Ivanov, S. Jafari, Jeong Gon Lee, Milena Jevtić, Sudan Jha, Junhui Kim, Ilanthenral Kandasamy, W.B. Vasantha Kandasamy, Darjan Karabašević, Songül Karabatak, Abdullah Kargın, M. Karthika, Ieva Meidute-Kavaliauskiene, Madad Khan, Majid Khan, Manju Khari, Kifayat Ullah, K. Kishore, Kul Hur, Santanu Kumar Patro, Prem Kumar Singh, Raghvendra Kumar, Tapan Kumar Roy, Malayalan Lathamaheswari, Luu Quoc Dat, T. Madhumathi, Tahir Mahmood, Mladjan Maksimovic, Gunasekaran Manogaran, Nivetha Martin, M. Kasi Mayan, Mai Mohamed, Mohamed Talea, Muhammad Akram, Muhammad Gulistan, Raja Muhammad Hashim, Muhammad Riaz, Muhammad Saeed, Rana Muhammad Zulqarnain, Nada A. Nabeeh, Deivanayagampillai Nagarajan, Xenia Negrea, Nguyen Xuan Thao, Jagan M. Obbineni, Angelo de Oliveira, M. Parimala, Gabrijela Popovic, Ishaani Priyadarshini, Yaser Saber, Mehmet Șahin, Said Broumi, A. A. Salama, M. Saleh, Ganeshsree Selvachandran, Dönüș Șengür, Shio Gai Quek, Songtao Shao, Dragiša Stanujkić, Surapati Pramanik, Swathi Sundari Sundaramoorthy, Mirela Teodorescu, Selçuk Topal, Muhammed Turhan, Alptekin Ulutaș, Luige Vlădăreanu, Victor Vlădăreanu, Ştefan Vlăduţescu, Dan Valeriu Voinea, Volkan Duran, Navneet Yadav, Yanhui Guo, Naveed Yaqoob, Yongquan Zhou, Young Bae Jun, Xiaohong Zhang, Xiao Long Xin, Edmundas Kazimieras Zavadskas

Factors Influencing Customer Satisfaction towards E-shopping in Malaysia

Online shopping or e-shopping has changed the world of business and quite a few people have decided to work with these features. What their primary concerns precisely and the responses from the globalisation are the competency of incorporation while doing their businesses. E-shopping has also increased substantially in Malaysia in recent years. The rapid increase in the e-commerce industry in Malaysia has created the demand to emphasize on how to increase customer satisfaction while operating in the e-retailing environment. It is very important that customers are satisfied with the website, or else, they would not return. Therefore, a crucial fact to look into is that companies must ensure that their customers are satisfied with their purchases that are really essential from the ecommerce’s point of view. With is in mind, this study aimed at investigating customer satisfaction towards e-shopping in Malaysia. A total of 400 questionnaires were distributed among students randomly selected from various public and private universities located within Klang valley area. Total 369 questionnaires were returned, out of which 341 questionnaires were found usable for further analysis. Finally, SEM was employed to test the hypotheses. This study found that customer satisfaction towards e-shopping in Malaysia is to a great extent influenced by ease of use, trust, design of the website, online security and e-service quality. Finally, recommendations and future study direction is provided. Keywords: E-shopping, Customer satisfaction, Trust, Online security, E-service quality, Malaysia

Process Mining Handbook

This is an open access book. This book comprises all the single courses given as part of the First Summer School on Process Mining, PMSS 2022, which was held in Aachen, Germany, during July 4-8, 2022. This volume contains 17 chapters organized into the following topical sections: Introduction; process discovery; conformance checking; data preprocessing; process enhancement and monitoring; assorted process mining topics; industrial perspective and applications; and closing

Conformance Checking and Simulation-based Evolutionary Optimization for Deployment and Reconfiguration of Software in the Cloud

Many SaaS providers nowadays want to leverage the cloud's capabilities also for their existing applications, for example, to enable sound scalability and cost-effectiveness. This thesis provides the approach CloudMIG that supports SaaS providers to migrate those applications to IaaS and PaaS-based cloud environments. CloudMIG consists of a step-by-step process and focuses on two core components. (1) Restrictions imposed by specific cloud environments (so-called cloud environment constraints (CECs)), such as a limited file system access or forbidden method calls, can be validated by an automatic conformance checking approach. (2) A cloud deployment option (CDO) determines which cloud environment, cloud resource types, deployment architecture, and runtime reconfiguration rules for exploiting a cloud's elasticity should be used. The implied performance and costs can differ in orders of magnitude. CDOs can be automatically optimized with the help of our simulation-based genetic algorithm CDOXplorer. Extensive lab experiments and an experiment in an industrial context show CloudMIG's applicability and the excellent performance of its two core components