Less is Sometimes More – The Impact of In-Vehicle Information Systems on Perceived Range Stress

Recent research has emphasized a new dimension of driver stress, the concern of getting stranded with an electric vehicle due to a depleted battery, referred to as range stress. One promising solution is seen in the appropriate provision of relevant information through in-vehicle information systems. We aim to investigate how individuals perceive the interaction of these systems with a particular focus on range stress. Thus, we employed an experimental research design in real traffic situations consisting of 70 participants. We put participants in a critical range situation and showed that the provision of volatile and too much range-related information leads to increased range stress perception, and hence, negatively affects the willingness to use electric vehicles. This research contributes to the existing body of knowledge, as it points to the importance of accounting for potential dysfunctional consequences of increased use of information systems

Travel Behavior Changes Among Users of Partially Automated Vehicles

Partially automated battery electric vehicles (BEVs) are being sold to and used by consumers. Estimates indicate that as of the end of 2019, there were over 700,000 Partially Automated Tesla Vehicles—the subject of this study—on the roads globally. Despite this, little research has been done to understand how they may be changing travel behavior. In this study, qualitative interviews with 36 users of Tesla BEVs with Autopilot were conducted. The goal of this was to understand how Autopilot is used, user experiences of the system, and whether the system has any impact on drivers’ travel behavior. The focus of the last of these aims was to determine whether Autopilot could cause or was causing an increase in vehicle miles traveled (VMT) among the study participants. Results from the interviews showed that partial automation leads to consumers travelling by car more and being more willing to drive in congested traffic. These changes are due to increased comfort, reduced stress, and increased relaxation due to the partial automation system, and because of the lower running costs of a BEV. The results also point to a need for further research of partially automated vehicles that are already on the market, as 11 of 17 reasons for increased VMT that have been identified in modeling studies of fully automated vehicles (not yet commercially available) applied to users of Autopilot

Affection not affliction: The role of emotions in information systems and organizational change

Most IS research in both the technical/rational and socio-technical traditions ignores or marginalizes the emotionally charged behaviours through which individuals engage in, and cope with the consequences of, IS practice and associated organizational change. Even within the small body of work that engages with emotions through particular conceptual efforts, affections are often conceived as a phenomenon to be eradicated – an affliction requiring a cure. In this paper, I argue that emotions are always implicated in our lived experiences, crucially influencing how we come to our beliefs about what is good or bad, right or wrong. I draw from the theoretical work of Michel Foucault to argue for elaborating current notions of IS innovation as a moral and political struggle in which individuals’ beliefs and feelings are constantly tested. Finally, I demonstrate these ideas by reference to a case study that had considerable emotional impact, and highlight the implications for future work

The Evaluation of Route Guidance Systems

BACKGROUND We were commissioned by the Transport and Road Research Laboratory to: "collaborate with the German government and their representatives who are responsible for conducting the LISB trial in Berlin in order to produce an agreed methodology, which is acceptable in both Germany and the UK, for assessing the automatic route guidance systems which will be provided in Berlin and London." The brief suggested a number of aspects to be included, and required detailed proposals, timescales and costs for implementation in London. 1.1.2 The background to the brief lies in decisions to introduce pilot automatic route guidance systems in the two cities. The principles of the systems are similar, and have been described in detail elsewhere (Jeffery, 1987). In brief, they involve : (i) a central computer which retains information on a specified road network, which is updated using real time information from the equipment users; (ii) infra red beacons at selected junctions which transmit information to equipped vehicles and receive information from those vehicles; (iii) in-vehicle equipment which includes a dead-reckoning system for position finding, a device for requesting guidance and specifying the destination, a micro-computer which selects the optimal route, and a display which indicates when a turn is required on the main network, and the compass direction and distance to the final destination; iv) transmission from the equipped vehicles of origin, requested destination, links used since passing the last beacon and, for each link, the time of entry and departure and time spent delayed. It is this travel time information which is used to update the central computer's knowledge of the best routes. (Continues..

Automotive automation: Investigating the impact on drivers' mental workload

Recent advances in technology have meant that an increasing number of vehicle driving tasks are becoming automated. Such automation poses new problems for the ergonomist. Of particular concern in this paper are the twofold effects of automation on mental workload - novel technologies could increase attentional demand and workload, alternatively one could argue that fewer driving tasks will lead to the problem of reduced attentional demand and driver underload. A brief review of previous research is presented, followed by an overview of current research taking place in the Southampton Driving Simulator. Early results suggest that automation does reduce workload, and that underload is indeed a problem, with a significant proportion of drivers unable to effectively reclaim control of the vehicle in an automation failure scenario. Ultimately, this research and a subsequent program of studies will be interpreted within the framework of a recently proposed theory of action, with a view to maximizing both theoretical and applied benefits of this domain

The accessibility of administrative processes: Assessing the impacts on students in higher education

Administrative processes that need to be completed to maintain a basic standard of living, to study, or to attain employment, are perceived to create burdens for disabled people. The navigation of information, forms, communications, and assessments to achieve a particular goal raises diverse accessibility issues. In this paper we explore the different types of impacts these processes have on disabled university students. We begin by surveying literature that highlights the systemic characteristics of administrative burdens and barriers for disabled people. We then describe how a participatory research exercise with students led to the development of a survey on these issues. This was completed by 104 respondents with a diverse range of declared disabilities. This provides evidence for a range of impacts, and understanding of the perceived level of challenge of commonly experienced processes. The most common negative impact reported was on stress levels. Other commonly reported impacts include exacerbation of existing conditions, time lost from study, and instances where support was not available in a timely fashion. Processes to apply for disability-related support were more commonly challenging than other types of processes. We use this research to suggest directions for improving accessibility and empowerment in this space

Driver behaviour with adaptive cruise control

This paper reports on the evaluation of adaptive cruise control (ACC) from a psychological perspective. It was anticipated that ACC would have an effect upon the psychology of driving, i.e. make the driver feel like they have less control, reduce the level of trust in the vehicle, make drivers less situationally aware, but workload might be reduced and driving might be less stressful. Drivers were asked to drive in a driving simulator under manual and ACC conditions. Analysis of variance techniques were used to determine the effects of workload (i.e. amount of traffic) and feedback (i.e. degree of information from the ACC system) on the psychological variables measured (i.e. locus of control, trust, workload, stress, mental models and situation awareness). The results showed that: locus of control and trust were unaffected by ACC, whereas situation awareness, workload and stress were reduced by ACC. Ways of improving situation awareness could include cues to help the driver predict vehicle trajectory and identify conflicts

Generalized Costs of Travel by Solo and Pooled Ridesourcing vs. Privately Owned Vehicles, and Policy Implications

The emergence of “3 Revolutions” in transportation (automation, electrification and shared mobility) presents a range of questions regarding how consumers will travel in the future, and under what conditions there may be rapid adoption of various services. These include individual on-demand taxi-style services, shared mobility in pooled services, and use of public transit, all with or without drivers. There is now enough data and estimates on the costs of these service combinations, and in some cases ridership data, to consider how consumers are making choices and could do so in the future as things evolve. This project involved: (a) reviewing existing literature and data on consumer mode and vehicle choice; (b) developing new “generalized cost” estimates that combine monetary and non-monetary (e.g., hedonic) components of travel choice, notably incorporating value of time; and (c) conducting a comparison of monetary and generalized trip cost for a range of trip types across travel options in the near term (2020) and longer term (2030-35). Three main travel options were considered: privately owned vehicles, ridesourced solo trips, and ridesourced pooled trips. Consideration of internal combustion vs. battery electric and, in the longer term, automated technology was also core to the analysis. The trips considered include urban and suburban types in the San Francisco metro area, using actual trip characteristics. The results suggest that in the near-term, solo ridesourcing is likely to be perceived as significantly more expensive (in terms of monetary and time costs) than pooled ridesourcing or solo private vehicle trips except for those with a very high value of time. Solo ridesourcing does better in dense, slow, urban trips than in faster suburban trips. In the longer term, with automated driverless vehicles, solo ridesourcing could become the cheapest mode for many travelers in a range of situations. This report includes an initial consideration of the implications of these policies for affecting travel choices, presumably to push choices toward pooled ridesourcing as a sustainable option. VMT-based pricing, pricing that could be adjusted with vehicle occupancy, and parking-related approaches are described. A large price signal might be needed to shift travel, given some of the differences in generalized cost found in this analysis

JENTIL: responsive clothing that promotes an ‘holistic approach to fashion as a new vehicle to treat psychological conditions’

This paper explores an ongoing interdisciplinary research project at the cutting edge of sensory, aroma and medical work, which seeks to change the experience of fragrance to a more intimate communication of identity, by employing emerging technologies with the ancient art of perfumery. The project illustrates .holistic' clothing called the JENTIL® Collection, following on from the Author’s SmartSecondSkin' PhD research, which describes a new movement in functional, emotional clothing that incorporates scent. The project investigates the emergent interface between the arts and biomedical sciences, around new emerging technologies and science platforms, and their applications in the domain of health and well-being. The JENTIL® Collection focuses on the development of .gentle., responsive clothing that changes with emotion, since the garments are designed for psychological end benefit to reduce stress. This is achieved by studying the mind and advancing knowledge and understanding of how known well-being fragrances embedded in holistic Fashion, could impact on mental health. This paper aims to combine applied theories about human well-being, with multisensory design, in order to create experimental strategies to improve self and social confidence for individuals suffering from depressive illnesses. The range of methodologies employed extends beyond the realm of fashion and textile techniques, to areas such as neuroscience, psychiatry, human sensory systems and affective states, and the increase in popularity of complementary therapies. In this paper the known affective potential of the sense of smell is discussed, by introducing Aroma-Chology as a tool that is worn as an emotional support system to create a personal scent bubble. around the body, with the capacity to regulate mood, physiological and psychological state and improve self-confidence in social situations. The clothing formulates a healing platform around the wearer, by creating novel olfactory experiences in textiles that are not as passive as current microencapsulated capsule systems generally are