“Best Practice” without Evidence – Agile Software Methodology as Example

Despite the essentiality of education, and the widely known unscientific nature of expert opinion, education in general appears to be based on expert opinion. The example analyzed herein is of Agile software methodology, which is deemed a best practice and therefore taught in most IT studies, in Norway and most probably internationally. This is despite that it appears to be a well known fact within its respective field that the Agile methodology lacks scientific justification. A tertiary analysis was conducted to test this well known fact and to serve as basis for exploring what should be considered sufficient evidence for inclusion within official education. The result of the tertiary study is that, indeed, the evidence for the Agile methodology is scarce at best. A method to avoid such mistake is suggested, which could be valuable to science in general. This method entails employing philosophers of science, epistemologists, to counteract potential expert biases and verify the curriculum before it is accepted in official education

Understanding the Benefits of Agile Software Development in Regulated Environments

Agile software development has become increasingly popular in recent years. Applying agile methods, companies expect flexible planning, early delivery of the software product, and a continuous improvement of the development process itself. However, in regulated environments the use of agile development is not yet common practice. In such environments, various regulatory requirements apply which affect the software development process. This paper examines the use of agile software development in the regulated medical device industry and explores reasons for using agile methods although their use is limited. We interviewed agile software development teams in three different companies using semi-structured interviews. Using grounded theory methodology, we identify reasons why companies are using agile methods, even though problems and barriers exist. Our main achievement is the development of four categories, which describe the benefit of agile software development in regulated environments. These categories are master complexity, reduce effort, improve usability, and promote collaboration

A Case Study on Tool Support for Collaboration in Agile Development

We report on a longitudinal case study conducted at the Italian site of a large software company to further our understanding of how development and communication tools can be improved to better support agile practices and collaboration. After observing inconsistencies in the way communication tools (i.e., email, Skype, and Slack) were used, we first reinforced the use of Slack as the central hub for internal communication, while setting clear rules regarding tools usage. As a second main change, we refactored the Jira Scrum board into two separate boards, a detailed one for developers and a high-level one for managers, while also introducing automation rules and the integration with Slack. The first change revealed that the teams of developers used and appreciated Slack differently with the QA team being the most favorable and that the use of channels is hindered by automatic notifications from development tools (e.g., Jenkins). The findings from the second change show that 85\% of the interviewees reported perceived improvements in their workflow. Despite the limitations due to the single nature of the reported case, we highlight the importance for companies to reflect on how to properly set up their agile work environment to improve communication and facilitate collaboration.Comment: 12 page

FERRAMENTAS DE GESTÃO DE PROJETOS PARA O DESENVOLVIMENTO DE SOFTWARES: UMA PESQUISA SURVEY

In recent years, the global information technology (IT) market has grown significantly, with high investments, making software and equipment developers increasingly demanded and challenged. In this context, systems are becoming increasingly complex. Managing projects in these increasingly challenging conditions requires development teams to use tools that enable good management. The objective of this article is to identify the main tools currently used in software development project management, so that these tools are highlighted in the Innovation Project Management course taught in the Computer Engineering training course. This way, we intend to update students on the main resources available for working in Project Management. Like all scientific work, it began with an exploratory bibliographical research on the topic – Software Project Management Tools, in the main databases. Then, a survey research was carried out with students from the Computer Engineering course (approximately 120 students), who were undergoing internships, lasting several semesters, in addition to consulting another 23 technology companies in the region. This survey was collected using Google Form, from Nov/2023 to Jan/2024. In this survey we received 27 responses in return, approximately 18.8% of the questionnaires sent. From the survey research, the main tools used in Software Development Project Management were identified, which were: SCRUM, Kanban, Microsoft Excel, Design Thinking, Azure Devops, MS Project, and Activity Diagram. Also, as responses, we obtained that 44.4% of the responding companies were large with more than 100 employees and 55.5% of the companies were in the services area.En los últimos años, el mercado mundial de tecnologías de la información (TI) ha crecido significativamente, con altas inversiones, lo que hace que los desarrolladores de software y equipos sean cada vez más demandados y desafiados. E Gestionar proyectos en estas condiciones cada vez más desafiantes requiere que los equipos de desarrollo utilicen herramientas que permitan una buena gestión. El objetivo de este artículo es identificar las principales herramientas utilizadas actualmente en la gestión de proyectos de desarrollo de software, de modo que dichas herramientas sean destacadas en la asignatura de Gestión de Proyectos de Innovación impartida en la carrera de Ingeniería Informática.  Como todo trabajo científico, comenzó con una investigación bibliográfica exploratoria sobre el tema – Herramientas de Gestión de Proyectos de Software, en las principales bases de datos. Luego, se realizó una investigación por encuesta a estudiantes de la carrera de Ingeniería en Computación (aproximadamente 120 estudiantes), que se encontraban realizando pasantías, de varios semestres de duración, además de asesorar a otras 23 empresas de tecnología de la región. Esta encuesta se recopiló mediante Google Form, desde noviembre/2023 hasta enero/2024. En esta encuesta recibimos 27 respuestas, aproximadamente el 18,8% de los cuestionarios enviados. A partir de la investigación mediante encuesta se identificaron las principales herramientas utilizadas en la Gestión de Proyectos de Desarrollo de Software, las cuales fueron: SCRUM, Kanban, Microsoft Excel, Design Thinking, Azure Devops, MS Project, Activity Diagram. Nos últimos anos, o mercado mundial de tecnologia da informação (TI) tem crescido significativamente, com altos investimentos, fazendo com que os desenvolvedores de softwares e equipamentos sejam cada vez mais exigidos e desafiados. Neste contexto, os sistemas estão tornando-se mais complexos. Gerenciar projetos nessas condições, cada vez mais desafiadoras, faz com que os prazos de desenvolvimento utilizem ferramentas que possibilitem uma boa gestão. O objetivo deste artigo é identificar as principais ferramentas utilizadas atualmente em gestão de projetos de desenvolvimento de softwares na região, para que estas ferramentas sejam destacadas no curso de Gestão de Projetos de Inovação ministrado no curso de formação de Engenharia da Computação. Dessa forma, pretende-se atualizar os alunos dos principais recursos disponíveis para o trabalho em Gestão de Projeto. Como todo trabalho científico, iniciou-se com uma pesquisa bibliográfica exploratória sobre o tema – Ferramentas de Gestão de Projetos em Softwares, nas principais bases de dados. Em seguida, foi realizada uma pesquisa survey, com os alunos do curso de Engenharia da Computação (120 alunos), que realizavam estágio, sendo de vários semestres, além da consulta de mais 23 empresas de tecnologia da região. Essa pesquisa foi coletada utilizando o Google Form, no período de nov./2023 a jan./2024. Nesta pesquisa obtivemos 27 respostas em retorno, isto é, 18,8% dos questionários enviados. A partir da pesquisa survey, foram identificadas as principais ferramentas utilizadas na Gestão de Projetos de Desenvolvimento de softwares, que foram: SCRUM, Kanban, Microsoft Excel, Design Thinking, Azure Devops, MS Project, Diagrama de Atividade.Nos últimos anos, o mercado mundial de tecnologia da informação (TI) tem crescido significativamente, com altos investimentos, fazendo com que os desenvolvedores de softwares e equipamentos sejam cada vez mais exigidos e desafiados. Neste contexto, os sistemas estão tornando-se mais complexos. Gerenciar projetos nessas condições, cada vez mais desafiadoras, faz com que os prazos de desenvolvimento utilizem ferramentas que possibilitem uma boa gestão. O objetivo deste artigo é identificar as principais ferramentas utilizadas atualmente em gestão de projetos de desenvolvimento de softwares na região, para que estas ferramentas sejam destacadas no curso de Gestão de Projetos de Inovação ministrado no curso de formação de Engenharia da Computação. Dessa forma, pretende-se atualizar os alunos dos principais recursos disponíveis para o trabalho em Gestão de Projeto. Como todo trabalho científico, iniciou-se com uma pesquisa bibliográfica exploratória sobre o tema – Ferramentas de Gestão de Projetos em Softwares, nas principais bases de dados. Em seguida, foi realizada uma pesquisa survey, com os alunos do curso de Engenharia da Computação (120 alunos), que realizavam estágio, sendo de vários semestres, além da consulta de mais 23 empresas de tecnologia da região. Essa pesquisa foi coletada utilizando o Google Form, no período de nov./2023 a jan./2024. Nesta pesquisa obtivemos 27 respostas em retorno, isto é, 18,8% dos questionários enviados. A partir da pesquisa survey, foram identificadas as principais ferramentas utilizadas na Gestão de Projetos de Desenvolvimento de softwares, que foram: SCRUM, Kanban, Microsoft Excel, Design Thinking, Azure Devops, MS Project, Diagrama de Atividade

A Systematic Mapping Study on Scrum and Kanban in Software Development

Background: Agile methodologies, such as Scrum and Kanban, have gained significant popularity in software development organizations. However, there is a need to compare and contrast these methodologies to determine their effectiveness and suitability in specific conditions. Objective: The objective of this systematic mapping study is to compare Scrum and Kanban in software development organizations and identify their methodological differences, benefits, drawbacks, and current/future trends. Method: A comprehensive literature review was conducted, analyzing 47 primary studies. Data synthesis and analysis were performed to extract relevant information on the characteristics of Scrum and Kanban. Results: The study identified several methodological differences between Scrum and Kanban, highlighting their unique characteristics and implementation considerations. The study presents a detailed breakdown of the reported differences, benefits, drawbacks, and trends associated with these methodologies. Conclusions: Choosing between Scrum and Kanban depends on the specific needs, context, and goals of the organization. Scrum excels in areas such as path clarity, delivery time, and teamwork, while Kanban offers advantages in flexibility, easy transition, and focus on work. The findings emphasize the importance of understanding requirements, team dynamics, project characteristics, and customer expectations when selecting an agile methodology. This systematic mapping study contributes to the understanding of Scrum and Kanban in software development organizations. By considering the findings, organizations can make informed decisions and optimize their agile practices to enhance productivity, efficiency, and quality in software development projects

Agile Software Development Practices in Remote Working Contexts: A Systematic Literature Review

Information Scienc

Communication Challenges in Distributed Student Projects

Distributed software development has become more common in recent years when the possibilities for working over distances have improved and many developers have been forced to work from home due to the recent COVID-19 pandemic. Teams and team members in distributed environments face challenges due to distance factors that separate collaborators from each other. Communication has been considered the most common challenge in such environments. Instead of face-to-face communication, collaborators must rely on communication tools to communicate with each other over distances, which can naturally cause difficulties. Various solutions have been suggested for different challenges. For instance, the use of agile practices has been proven to improve communication. Communication challenges can negatively affect project success if left unsolved, which makes it important for practitioners to understand communication challenges and strategies to mitigate and solve them. However, new research is needed for identifying all the possible challenges and their solutions. This study investigated communication in software development projects that involved university students who had to collaborate in a distributed environment with limited face-to-face communication possibilities due to the COVID-19 pandemic. The main objective of this study was to identify communication-related challenges that hindered communication between the participants. Secondly, this study identified how the teams managed to overcome the challenges, and whether the agile practices utilized by the teams helped solve the challenges. For this purpose, a case study was conducted. Teams of students that participated in a software project work course at Tampere University, during the 2020 fall semester, provided the data for the study in the form of documentation, questionnaires, and interviews. The data were analyzed, which resulted in a list of communication challenges and their solutions. Many communication challenges and solutions were identified. Communication was not the most significant challenge for the student teams that participated in the study. For this reason, most of the teams had no major difficulties with communication. However, the practices that were used would have most likely caused more significant problems in real-world projects. Further research could be able to identify different types of challenges and their solutions from similar projects

A reactive architecture for cloud-based system engineering

PhD ThesisSoftware system engineering is increasingly practised over globally distributed locations. Such a practise is termed as Global Software Development (GSD). GSD has become a business necessity mainly because of the scarcity of resources, cost, and the need to locate development closer to the customers. GSD is highly dependent on requirements management, but system requirements continuously change. Poorly managed change in requirements affects the overall cost, schedule and quality of GSD projects. It is particularly challenging to manage and trace such changes, and hence we require a rigorous requirement change management (RCM) process. RCM is not trivial in collocated software development; and with the presence of geographical, cultural, social and temporal factors, it makes RCM profoundly difficult for GSD. Existing RCM methods do not take into consideration these issues faced in GSD. Considering the state-of-the-art in RCM, design and analysis of architecture, and cloud accountability, this work contributes: 1. an alternative and novel mechanism for effective information and knowledge-sharing towards RCM and traceability. 2. a novel methodology for the design and analysis of small-to-medium size cloud-based systems, with a particular focus on the trade-off of quality attributes. 3. a dependable framework that facilitates the RCM and traceability method for cloud-based system engineering. 4. a novel methodology for assuring cloud accountability in terms of dependability. 5. a cloud-based framework to facilitate the cloud accountability methodology. The results show a traceable RCM linkage between system engineering processes and stakeholder requirements for cloud-based GSD projects, which is better than existing approaches. Also, the results show an improved dependability assurance of systems interfacing with the unpredictable cloud environment. We reach the conclusion that RCM with a clear focus on traceability, which is then facilitated by a dependable framework, improves the chance of developing a cloud-based GSD project successfully

Human Practice. Digital Ecologies. Our Future. : 14. Internationale Tagung Wirtschaftsinformatik (WI 2019) : Tagungsband

Erschienen bei: universi - Universitätsverlag Siegen. - ISBN: 978-3-96182-063-4Aus dem Inhalt: Track 1: Produktion & Cyber-Physische Systeme Requirements and a Meta Model for Exchanging Additive Manufacturing Capacities Service Systems, Smart Service Systems and Cyber- Physical Systems—What’s the difference? Towards a Unified Terminology Developing an Industrial IoT Platform – Trade-off between Horizontal and Vertical Approaches Machine Learning und Complex Event Processing: Effiziente Echtzeitauswertung am Beispiel Smart Factory Sensor retrofit for a coffee machine as condition monitoring and predictive maintenance use case Stakeholder-Analyse zum Einsatz IIoT-basierter Frischeinformationen in der Lebensmittelindustrie Towards a Framework for Predictive Maintenance Strategies in Mechanical Engineering - A Method-Oriented Literature Analysis Development of a matching platform for the requirement-oriented selection of cyber physical systems for SMEs Track 2: Logistic Analytics An Empirical Study of Customers’ Behavioral Intention to Use Ridepooling Services – An Extension of the Technology Acceptance Model Modeling Delay Propagation and Transmission in Railway Networks What is the impact of company specific adjustments on the acceptance and diffusion of logistic standards? Robust Route Planning in Intermodal Urban Traffic Track 3: Unternehmensmodellierung & Informationssystemgestaltung (Enterprise Modelling & Information Systems Design) Work System Modeling Method with Different Levels of Specificity and Rigor for Different Stakeholder Purposes Resolving Inconsistencies in Declarative Process Models based on Culpability Measurement Strategic Analysis in the Realm of Enterprise Modeling – On the Example of Blockchain-Based Initiatives for the Electricity Sector Zwischenbetriebliche Integration in der Möbelbranche: Konfigurationen und Einflussfaktoren Novices’ Quality Perceptions and the Acceptance of Process Modeling Grammars Entwicklung einer Definition für Social Business Objects (SBO) zur Modellierung von Unternehmensinformationen Designing a Reference Model for Digital Product Configurators Terminology for Evolving Design Artifacts Business Role-Object Specification: A Language for Behavior-aware Structural Modeling of Business Objects Generating Smart Glasses-based Information Systems with BPMN4SGA: A BPMN Extension for Smart Glasses Applications Using Blockchain in Peer-to-Peer Carsharing to Build Trust in the Sharing Economy Testing in Big Data: An Architecture Pattern for a Development Environment for Innovative, Integrated and Robust Applications Track 4: Lern- und Wissensmanagement (e-Learning and Knowledge Management) eGovernment Competences revisited – A Literature Review on necessary Competences in a Digitalized Public Sector Say Hello to Your New Automated Tutor – A Structured Literature Review on Pedagogical Conversational Agents Teaching the Digital Transformation of Business Processes: Design of a Simulation Game for Information Systems Education Conceptualizing Immersion for Individual Learning in Virtual Reality Designing a Flipped Classroom Course – a Process Model The Influence of Risk-Taking on Knowledge Exchange and Combination Gamified Feedback durch Avatare im Mobile Learning Alexa, Can You Help Me Solve That Problem? - Understanding the Value of Smart Personal Assistants as Tutors for Complex Problem Tasks Track 5: Data Science & Business Analytics Matching with Bundle Preferences: Tradeoff between Fairness and Truthfulness Applied image recognition: guidelines for using deep learning models in practice Yield Prognosis for the Agrarian Management of Vineyards using Deep Learning for Object Counting Reading Between the Lines of Qualitative Data – How to Detect Hidden Structure Based on Codes Online Auctions with Dual-Threshold Algorithms: An Experimental Study and Practical Evaluation Design Features of Non-Financial Reward Programs for Online Reviews: Evaluation based on Google Maps Data Topic Embeddings – A New Approach to Classify Very Short Documents Based on Predefined Topics Leveraging Unstructured Image Data for Product Quality Improvement Decision Support for Real Estate Investors: Improving Real Estate Valuation with 3D City Models and Points of Interest Knowledge Discovery from CVs: A Topic Modeling Procedure Online Product Descriptions – Boost for your Sales? Entscheidungsunterstützung durch historienbasierte Dienstreihenfolgeplanung mit Pattern A Semi-Automated Approach for Generating Online Review Templates Machine Learning goes Measure Management: Leveraging Anomaly Detection and Parts Search to Improve Product-Cost Optimization Bedeutung von Predictive Analytics für den theoretischen Erkenntnisgewinn in der IS-Forschung Track 6: Digitale Transformation und Dienstleistungen Heuristic Theorizing in Software Development: Deriving Design Principles for Smart Glasses-based Systems Mirroring E-service for Brick and Mortar Retail: An Assessment and Survey Taxonomy of Digital Platforms: A Platform Architecture Perspective Value of Star Players in the Digital Age Local Shopping Platforms – Harnessing Locational Advantages for the Digital Transformation of Local Retail Outlets: A Content Analysis A Socio-Technical Approach to Manage Analytics-as-a-Service – Results of an Action Design Research Project Characterizing Approaches to Digital Transformation: Development of a Taxonomy of Digital Units Expectations vs. Reality – Benefits of Smart Services in the Field of Tension between Industry and Science Innovation Networks and Digital Innovation: How Organizations Use Innovation Networks in a Digitized Environment Characterising Social Reading Platforms— A Taxonomy-Based Approach to Structure the Field Less Complex than Expected – What Really Drives IT Consulting Value Modularity Canvas – A Framework for Visualizing Potentials of Service Modularity Towards a Conceptualization of Capabilities for Innovating Business Models in the Industrial Internet of Things A Taxonomy of Barriers to Digital Transformation Ambidexterity in Service Innovation Research: A Systematic Literature Review Design and success factors of an online solution for cross-pillar pension information Track 7: IT-Management und -Strategie A Frugal Support Structure for New Software Implementations in SMEs How to Structure a Company-wide Adoption of Big Data Analytics The Changing Roles of Innovation Actors and Organizational Antecedents in the Digital Age Bewertung des Kundennutzens von Chatbots für den Einsatz im Servicedesk Understanding the Benefits of Agile Software Development in Regulated Environments Are Employees Following the Rules? On the Effectiveness of IT Consumerization Policies Agile and Attached: The Impact of Agile Practices on Agile Team Members’ Affective Organisational Commitment The Complexity Trap – Limits of IT Flexibility for Supporting Organizational Agility in Decentralized Organizations Platform Openness: A Systematic Literature Review and Avenues for Future Research Competence, Fashion and the Case of Blockchain The Digital Platform Otto.de: A Case Study of Growth, Complexity, and Generativity Track 8: eHealth & alternde Gesellschaft Security and Privacy of Personal Health Records in Cloud Computing Environments – An Experimental Exploration of the Impact of Storage Solutions and Data Breaches Patientenintegration durch Pfadsysteme Digitalisierung in der Stressprävention – eine qualitative Interviewstudie zu Nutzenpotenzialen User Dynamics in Mental Health Forums – A Sentiment Analysis Perspective Intent and the Use of Wearables in the Workplace – A Model Development Understanding Patient Pathways in the Context of Integrated Health Care Services - Implications from a Scoping Review Understanding the Habitual Use of Wearable Activity Trackers On the Fit in Fitness Apps: Studying the Interaction of Motivational Affordances and Users’ Goal Orientations in Affecting the Benefits Gained Gamification in Health Behavior Change Support Systems - A Synthesis of Unintended Side Effects Investigating the Influence of Information Incongruity on Trust-Relations within Trilateral Healthcare Settings Track 9: Krisen- und Kontinuitätsmanagement Potentiale von IKT beim Ausfall kritischer Infrastrukturen: Erwartungen, Informationsgewinnung und Mediennutzung der Zivilbevölkerung in Deutschland Fake News Perception in Germany: A Representative Study of People’s Attitudes and Approaches to Counteract Disinformation Analyzing the Potential of Graphical Building Information for Fire Emergency Responses: Findings from a Controlled Experiment Track 10: Human-Computer Interaction Towards a Taxonomy of Platforms for Conversational Agent Design Measuring Service Encounter Satisfaction with Customer Service Chatbots using Sentiment Analysis Self-Tracking and Gamification: Analyzing the Interplay of Motivations, Usage and Motivation Fulfillment Erfolgsfaktoren von Augmented-Reality-Applikationen: Analyse von Nutzerrezensionen mit dem Review-Mining-Verfahren Designing Dynamic Decision Support for Electronic Requirements Negotiations Who is Stressed by Using ICTs? A Qualitative Comparison Analysis with the Big Five Personality Traits to Understand Technostress Walking the Middle Path: How Medium Trade-Off Exposure Leads to Higher Consumer Satisfaction in Recommender Agents Theory-Based Affordances of Utilitarian, Hedonic and Dual-Purposed Technologies: A Literature Review Eliciting Customer Preferences for Shopping Companion Apps: A Service Quality Approach The Role of Early User Participation in Discovering Software – A Case Study from the Context of Smart Glasses The Fluidity of the Self-Concept as a Framework to Explain the Motivation to Play Video Games Heart over Heels? An Empirical Analysis of the Relationship between Emotions and Review Helpfulness for Experience and Credence Goods Track 11: Information Security and Information Privacy Unfolding Concerns about Augmented Reality Technologies: A Qualitative Analysis of User Perceptions To (Psychologically) Own Data is to Protect Data: How Psychological Ownership Determines Protective Behavior in a Work and Private Context Understanding Data Protection Regulations from a Data Management Perspective: A Capability-Based Approach to EU-GDPR On the Difficulties of Incentivizing Online Privacy through Transparency: A Qualitative Survey of the German Health Insurance Market What is Your Selfie Worth? A Field Study on Individuals’ Valuation of Personal Data Justification of Mass Surveillance: A Quantitative Study An Exploratory Study of Risk Perception for Data Disclosure to a Network of Firms Track 12: Umweltinformatik und nachhaltiges Wirtschaften Kommunikationsfäden im Nadelöhr – Fachliche Prozessmodellierung der Nachhaltigkeitskommunikation am Kapitalmarkt Potentiale und Herausforderungen der Materialflusskostenrechnung Computing Incentives for User-Based Relocation in Carsharing Sustainability’s Coming Home: Preliminary Design Principles for the Sustainable Smart District Substitution of hazardous chemical substances using Deep Learning and t-SNE A Hierarchy of DSMLs in Support of Product Life-Cycle Assessment A Survey of Smart Energy Services for Private Households Door-to-Door Mobility Integrators as Keystone Organizations of Smart Ecosystems: Resources and Value Co-Creation – A Literature Review Ein Entscheidungsunterstützungssystem zur ökonomischen Bewertung von Mieterstrom auf Basis der Clusteranalyse Discovering Blockchain for Sustainable Product-Service Systems to enhance the Circular Economy Digitale Rückverfolgbarkeit von Lebensmitteln: Eine verbraucherinformatische Studie Umweltbewusstsein durch audiovisuelles Content Marketing? Eine experimentelle Untersuchung zur Konsumentenbewertung nachhaltiger Smartphones Towards Predictive Energy Management in Information Systems: A Research Proposal A Web Browser-Based Application for Processing and Analyzing Material Flow Models using the MFCA Methodology Track 13: Digital Work - Social, mobile, smart On Conversational Agents in Information Systems Research: Analyzing the Past to Guide Future Work The Potential of Augmented Reality for Improving Occupational First Aid Prevent a Vicious Circle! The Role of Organizational IT-Capability in Attracting IT-affine Applicants Good, Bad, or Both? Conceptualization and Measurement of Ambivalent User Attitudes Towards AI A Case Study on Cross-Hierarchical Communication in Digital Work Environments ‘Show Me Your People Skills’ - Employing CEO Branding for Corporate Reputation Management in Social Media A Multiorganisational Study of the Drivers and Barriers of Enterprise Collaboration Systems-Enabled Change The More the Merrier? The Effect of Size of Core Team Subgroups on Success of Open Source Projects The Impact of Anthropomorphic and Functional Chatbot Design Features in Enterprise Collaboration Systems on User Acceptance Digital Feedback for Digital Work? Affordances and Constraints of a Feedback App at InsurCorp The Effect of Marker-less Augmented Reality on Task and Learning Performance Antecedents for Cyberloafing – A Literature Review Internal Crowd Work as a Source of Empowerment - An Empirical Analysis of the Perception of Employees in a Crowdtesting Project Track 14: Geschäftsmodelle und digitales Unternehmertum Dividing the ICO Jungle: Extracting and Evaluating Design Archetypes Capturing Value from Data: Exploring Factors Influencing Revenue Model Design for Data-Driven Services Understanding the Role of Data for Innovating Business Models: A System Dynamics Perspective Business Model Innovation and Stakeholder: Exploring Mechanisms and Outcomes of Value Creation and Destruction Business Models for Internet of Things Platforms: Empirical Development of a Taxonomy and Archetypes Revitalizing established Industrial Companies: State of the Art and Success Principles of Digital Corporate Incubators When 1+1 is Greater than 2: Concurrence of Additional Digital and Established Business Models within Companies Special Track 1: Student Track Investigating Personalized Price Discrimination of Textile-, Electronics- and General Stores in German Online Retail From Facets to a Universal Definition – An Analysis of IoT Usage in Retail Is the Technostress Creators Inventory Still an Up-To-Date Measurement Instrument? Results of a Large-Scale Interview Study Application of Media Synchronicity Theory to Creative Tasks in Virtual Teams Using the Example of Design Thinking TrustyTweet: An Indicator-based Browser-Plugin to Assist Users in Dealing with Fake News on Twitter Application of Process Mining Techniques to Support Maintenance-Related Objectives How Voice Can Change Customer Satisfaction: A Comparative Analysis between E-Commerce and Voice Commerce Business Process Compliance and Blockchain: How Does the Ethereum Blockchain Address Challenges of Business Process Compliance? Improving Business Model Configuration through a Question-based Approach The Influence of Situational Factors and Gamification on Intrinsic Motivation and Learning Evaluation von ITSM-Tools für Integration und Management von Cloud-Diensten am Beispiel von ServiceNow How Software Promotes the Integration of Sustainability in Business Process Management Criteria Catalog for Industrial IoT Platforms from the Perspective of the Machine Tool Industry Special Track 3: Demos & Prototyping Privacy-friendly User Location Tracking with Smart Devices: The BeaT Prototype Application-oriented robotics in nursing homes Augmented Reality for Set-up Processe Mixed Reality for supporting Remote-Meetings Gamification zur Motivationssteigerung von Werkern bei der Betriebsdatenerfassung Automatically Extracting and Analyzing Customer Needs from Twitter: A “Needmining” Prototype GaNEsHA: Opportunities for Sustainable Transportation in Smart Cities TUCANA: A platform for using local processing power of edge devices for building data-driven services Demonstrator zur Beschreibung und Visualisierung einer kritischen Infrastruktur Entwicklung einer alltagsnahen persuasiven App zur Bewegungsmotivation für ältere Nutzerinnen und Nutzer A browser-based modeling tool for studying the learning of conceptual modeling based on a multi-modal data collection approach Exergames & Dementia: An interactive System for People with Dementia and their Care-Network Workshops Workshop Ethics and Morality in Business Informatics (Workshop Ethik und Moral in der Wirtschaftsinformatik – EMoWI’19) Model-Based Compliance in Information Systems - Foundations, Case Description and Data Set of the MobIS-Challenge for Students and Doctoral Candidates Report of the Workshop on Concepts and Methods of Identifying Digital Potentials in Information Management Control of Systemic Risks in Global Networks - A Grand Challenge to Information Systems Research Die Mitarbeiter von morgen - Kompetenzen künftiger Mitarbeiter im Bereich Business Analytics Digitaler Konsum: Herausforderungen und Chancen der Verbraucherinformati